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System Dynamics for Performance Management & Governance 4 Carmine Bianchi Luis F. Luna-Reyes Eliot Rich Editors Enabling Collaborative Governance through Systems Modeling Methods Public Policy Design and Implementation System Dynamics for Performance Management & Governance Volume 4 Series Editor Carmine Bianchi, Department of Political Sciences, CED4-System Dynamics Group, University of Palermo, Palermo, Italy More information about this series at http://www.springer.com/series/13452 Scientific Committee for System Dynamics for Performance Management & Governance Luca Anselmi University of Pisa, Italy—Professor of Public Administration David Birdsell Baruch College/CUNY, USA—Dean, School of Public Affairs Elio Borgonovi Bocconi University, Milan, Italy—Professor of Economics and Management of Public Administration Tony Bovaird University of Birmingham, UK—Professor of Public Management and Policy Dario Cavenago Bicocca University, Milan, Italy—Professor of Public Management Lino Cinquini Scuola Superiore Sant’Anna, Pisa, Italy—Professor of Business Administration Paal I. Davidsen University of Bergen, Norway—Professor of System Dynamics, Chair of the System Dynamics Group John Hallighan University of Canberra, Australia—Emeritus Professor of Public Administration and Governance David Lane Henley Business School, UK—Professor of Informatics Manuel London State University of New York at Stony Brook, USA—Distinguished Professor of Management Luciano Marchi University of Pisa, Italy—Professor of Planning & Control Systems Marco Meneguzzo Università della Svizzera Italiana, Lugano—Switzerland; University Tor Vergata, Rome, Italy—Professor of Public Management Riccardo Mussari University of Siena, Italy—Professor of Public Management Guy Peters University of Pittsburgh, USA—Maurice Falk Professor, Department of Political Science Angelo Riccaboni University of Siena, Italy—Professor of Planning & Control Systems William C. Rivenbark University of North Carolina at Chapel Hill, USA—MPA Program Director, School of Government Etienne Rouwette Nijmegen School of Management, The Netherlands—Associate Professor of Research Methodology and System Dynamics Salvatore Rotella Riverside College, California, USA—Chancellor Emeritus and Professor of Political Science Khalid Saeed Worcester Polytechnic Institute, USA—Professor of System Dynamics Markus Schwaninger University of St Gallen, Switzerland—Professor of Management Carlo Sorci University of Palermo, Italy—Professor of Business Management Jürgen Strohhecker Frankfurt School of Finance & Management, Germany— Professor for Business Administration, Operations and Cost Management Jarmo Vakkuri University of Tampere, Finland—Professor of Local Government Accounting & Finance Wouter Van Dooren University of Antwerp, Belgium—Associate Professor of Public Management David Wheat University of Bergen, Norway—Professor in System Dynamics Carmine Bianchi • Luis F. Luna-Reyes Eliot Rich Editors Enabling Collaborative Governance through Systems Modeling Methods Public Policy Design and Implementation Editors Carmine Bianchi Luis F. Luna-Reyes Department of Political Sciences Department of Public Administration CED4 – System Dynamics Group & Policy University of Palermo University at Albany, SUNY Palermo, Italy Albany, NY, USA Eliot Rich Department of IS & Business Analytics University at Albany, SUNY Albany, NY, USA ISSN 2367-0940 ISSN 2367-0959 (electronic) System Dynamics for Performance Management & Governance ISBN 978-3-030-42969-0 ISBN 978-3-030-42970-6 (eBook) https://doi.org/10.1007/978-3-030-42970-6 © Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland Contents Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii (by John M. Bryson) Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi (by Carmine Bianchi, Luis F. Luna-Reyes, and Eliot Rich) Part I Systems Approaches to Collaborative Governance Networks and Policy Implementation 1 Applying Governing Networks and Multilevel Scales to Address Wicked Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Henrik P. Minassians and Ravi K. Roy 2 Participative Governance of the Swiss Construction Material Industry: Transitioning Business Models and Public Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Daniel Kliem and Alexander Scheidegger 3 Leveraging Collaborative Governance: How Co-production Contributes to Outcomes and Public Value in a Small Town . . . . . . . 47 Vincenzo Vignieri 4 The Conceptual Dynamic Model of Rural Development Towards Sustainable Self- Sufficiency . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Athor Subroto and Vanda Ningrum 5 Policy Implementation: A Review of Selected Literature . . . . . . . . . . 91 Joshua Mugambwa, Isaac Nkote Nabeta, Mohamed Ngoma, Nichodemus Rudaheranwa, Will Kaberuka, and John C. Munene v vi Contents Part II Systems Methods to Enable Collaborative Planning and Decision Making 6 A Model-Based Governance and Planning Tool for HIV/AIDS Services in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Gary Hirsch and James Rice 7 Collaboration Governance and System Dynamics Modelling: What Do Clients Want? . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Rodney J. Scott and Robert Y. Cavana 8 M ulti-Criteria Policy Options Analysis of the Swedish Environmental Goals Using Indexed Causal Loop Diagram Modelling Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Hördur V. Haraldsson 9 P articipatory Multicriteria Evaluation of Metropolitan Transportation Planning System Scenarios: Navigating Trade-Offs for Collaborative Design of Sustainable Communities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Asim Zia Part III Collaborative Governance and Dynamic Performance Management 10 P atronage and the Public Service: A Dynamic Performance Governance Perspective . . . . . . . . . . . . . . . . . . . . . . . . . . 215 B. Guy Peters and Carmine Bianchi 11 B lending Collaborative Governance and Dynamic Performance Management to Foster Policy Coordination in Renewable Energy Supply Chains . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Milton M. Herrera, Federico Cosenz, and Isaac Dyner 12 Applying Dynamic Performance Management to Public Emergency Management: An Analysis of the Wenchuan Earthquake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Linlin Wang, Enzo Bivona, Haiyan Yan, and Jiayin Qi 13 Institutional Logics Analysis for Enabling Collaborative DPM Processes: Universities’ Third Mission Performance as an Illustrative Example . . . . . . . . . . . . . . . . . . . . . . . . 277 Francesca Ricciardi, Paola De Bernardi, Canio Forliano, and Mattia Franco 14 Fostering Collaborative Governance in Chronic Disease Management Programs: A Dynamic Performance Management Approach . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Enzo Bivona and Guido Noto Contents vii 15 Applying Dynamic Performance Management to Foster Collaborative Governance in Higher Education: A Conceptual Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Zhenping Zhang, Enzo Bivona, Jiayin Qi, and Haiyan Yan Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Foreword (by John M. Bryson) Humans have a rather astonishing array of cognitive, emotional, and behavioral limitations. Given all of that, it is somewhat surprising that we have emerged as the dominant species on the planet. It must mean that most of the competition was and is relatively weak. After all, we are vastly outnumbered by bacteria, viruses, crusta- ceans, insects, fish, birds, and much else. Nonetheless, based on our ability to think, make and use tools, cooperate, and procreate, we have been able to shape our envi- ronments in ways that enabled “victory,” at least for a large fraction of (the now- quite- numerous) us. For example, noted cognitive scientist, linguist, and popular science author Steven Pinker argues in his book The Better Angels of Our Nature (2011) that violence in human societies is generally down from previous times. In addition, Pinker in his book Enlightenment Now (2018) and Nobel Prize-winning economist Angus Deaton in The Great Escape (2015) argue that the available data indicate a general improvement of the human condition over recent history. The victories, however, are never complete and never permanent. Governance regimes and vital institutions can be fragile; power can be abused; civic engagement can be badly skewed and otherwise problematic; knowledge, theory, and analysis can be incomplete or just plain wrong; learning may be incomplete, superstitious, or absent; public values such as liberty, justice, equity, security, and democracy can be undermined. Our cognitive, emotional, and behavioral capacities; inclinations to cooperate; and institutions face some severe challenges, including the fact that we humans in some circumstances can be our own worst enemies. The causes and con- sequences of climate change, serious threats to global security, severe inequalities, terrible human rights violations, instabilities in the Middle East, and other issues addressed in this book are just some of the many challenges. J. M. Bryson McKnight Presidential Professor of Planning and Public Affairs, Hubert H. Humphrey School of Public Affairs, University of Minnesota, Minneapolis, MN, USA ix x Foreword To address these and other challenges we need good ideas (policies, programs, etc.) worth implementing that can be implemented, along with coalitions of support large enough and strong enough to adopt the ideas and protect them during imple- mentation. More broadly, we need to have worthy aspirations (vision, mission, val- ues, principles, goals) that can be achieved via approaches (governance arrangements, policies, strategies) that are supported by the capabilities (institutional, political, social, economic, organizational, administrative, technological, financial, analytic, engagement-oriented, etc.) necessary to achieve them. Unfortunately, the big challenges we humans face are all embedded in large, complex—or at the very least, quite complicated—systems. So right off the bat our cognitive, emotional, and behavioral limitations cause mischief absent good institu- tions built around a sound, pragmatic understanding of the problem at hand and approaches to managing the challenges effectively. We individuals can only keep a few pieces of information in short-term consciousness at a time—thus the informa- tional content of most systems totally outstrips any individual’s capacity to keep it in mind. We need some sort of external representation and memory to keep track of it all, let alone analyze it. The challenge is much worse when you take feedback effects into account. In short, we humans are badly disabled when it comes to han- dling dynamic situations involving lots of inter-related elements, stakeholders, and feedback effects. Add in the cumulative disabilities of all the key actors and stake- holders involved or affected and you have a great pool of ignorance. When that ignorance infiltrates the resource pool that supports and guides action, some really dumb, disappointing, and often extremely damaging stuff can happen. So how do we come up with worthy aspirations, approaches to achieving them, and the capabilities needed to power the approaches? Problem formulation and problem-solving using systems principles can help. Drawing on these principles is especially useful for coming up with good ideas worth implementing that can be implemented. When deployed in a group setting or when key stakeholders are oth- erwise engaged with understanding, analyzing, and addressing important chal- lenges, systems principles can also help with building the coalition of support needed to adopt recommendations flowing from the effort and protecting them dur- ing implementation. Enabling Collaborative Governance Through Systems Modeling Methods is a valuable and much-needed book. As the editors Carmine Bianchi, Luis Luna-Reyes, and Elliot Rich note in their introduction, the focus is on “collaborative governance for public policy and managerial problem-solving through systemic principles, as well as through the use of group processes to facilitate agreement and buy-in regard- ing collective strategies.” In other words, the book is meant to foster understanding and analysis of complex systems in such a way that changes can be made to produce better outcomes. The inventory of systems modeling and analysis approaches is diverse. This volume focuses on a few of these, including system dynamics model- ing, participatory approaches to system dynamics modeling, and the use of system dynamics for performance management. The book shows clearly how system dynamics thinking can make extremely valuable contributions to collaborative gov- ernance, policy making, and implementation not likely using other methods. Hooray for this book!

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