Table Of Content

E-MPLOYEE SERVICES MANAGEMENT 1997 index of Articles President Beverly Weiss, Credible Communication by Dr. Implementing A United Way NESRA CESRA, Jan., p. 19 Mary Lippitt, May/June, Campaign, Jan., p. 16 Features p. 26 What's In It For You?—Why Improving Strained Relation- Innovation, Imagination and You Should Come to Dallas Texins Association ships at Work by Dr. Michael Continuous Improvement are NESRA’s 57th Annual Discovered Its Role Deliver- O’Brien, Mar., p. 17 Critical by NESRA’s Em- Conference and Exhibit, ing Training Programs by Jeff ployer of the Year Ambrose Oct., p. 24 Asmus, CESRA and Alyson It was, It is, | did by John Felak, Schwallie, July, p. 33 Robinson, Sept., p. 19 CESRA, Feb., p. 4 Wow, What a Learning NESRA Proudly Presents Its Experience, July, p. 28 Designing a Corporate Head- Job Fair by Maria Cottone and 1997 Employer of the Year: quarters: A Method to Hear Jennifer Dworkin, Jan., p. 11 Mr. Ambrose L. Schwallie, You're Invited to Orlando for from the People by Nancy M. President of Westinghouse NESRA’s 57th Annual Johnson, Ph.D., William Bula Leadership Lessons for the Savannah River Company, Conference and Exhibit, and Anthony Messner, July, 21st Century by Richard G. Apr., p. 20 Sept., p. 13 p. 21 Ensman, Jr. , Apr., p. 4 NESRA’s 56th Annual Confer- Developing a Fitness Program Managing the W.O.M. by ence and Exhibit—Confer- Features by Gary Horn, Feb., p. 8 Jeffrey Heilbrumn, Nov./Dec., ence Agenda, Jan., p. 24 21st Century Workplace Trends p. 6 by Challenger, Gray & Effective Delegation by Odette NESRA’s 97 Awards of Excel- Christmas, July, p. 16 Pollar, Oct., p. 13 Minimize the Effect of “Problem lence Program Presents People” on Your Meetings by Award Winning Employee A Guide to Benchmarking by Energizing Today's Employees Rebecca M. Maron, Mar., Programs, Aug., p. 7 Joe Hauglie, CESRA, Sept., by Bob Nelson, Oct., p. 4 p. 4 p.9 NESRA’s Exhibitor Listing, Everyone’s A Winner at This Parenting Fairs by Cynthia M. Mar., p. 20 Are You Creatively Using Your Fair by Kimberly Renzi and Helson, Jan., p. 14 Facilities? by Ronda Chase, Beverly Weiss, CESRA, Jan., Network, Network, Network July, p. 44 p.12 Perspectives in Risk Manage- (Conference), Feb., p. 28 ment: Directors and Officers Family Vacations Become More Author Joy Loverde Offers Liability by Gene Garritano, The Employee Services Suggestions On Your Role in Exciting by Donna Green, Apr., p. 27 Umbrella by NESRA Execu- Aug., p. 27 Employee Eldercare Issues, tive Director Patrick B. May/June, p. 15 Planning a Mountain Vacation Stinson, Apr., p. 9 Festive Fairs Educate Employ- by Dawn Zenka, Feb., p. 13 ees, Jan., p. 9 Beware of Consultants by The National Employee Nicholas G. Baker, Putting A Marketing Plan Into Services and Recreation May/June, p. 18 Group Events at Theme Parks Action by Craig Finney and Association’s 1996 Annual by Nancy Burda and Cynthia Dr. John Bullaro, July, p. 4 Report, Sept., p. 4 M. Helson, Nov./Dec., p. 16 Contests Can be Great Motivators by Bob Nelson, Through this Interview, You'll Holiday Programming Ideas by Mar., p.9 Putting the “Supply & Demand” Learn More About NESRA, Cynthia Helson, July, p. 10 Principle to Work by Cynthia ES&R and NESRA’s 1997 M. Helson, editor, Apr., p. 13 28 November! December 1997 E-MPLOYEE SERVICES MANAGEMENT 1997 index of Articles President Beverly Weiss, Credible Communication by Dr. Implementing A United Way NESRA CESRA, Jan., p. 19 Mary Lippitt, May/June, Campaign, Jan., p. 16 Features p. 26 What's In It For You?—Why Improving Strained Relation- Innovation, Imagination and You Should Come to Dallas Texins Association ships at Work by Dr. Michael Continuous Improvement are NESRA’s 57th Annual Discovered Its Role Deliver- O’Brien, Mar., p. 17 Critical by NESRA’s Em- Conference and Exhibit, ing Training Programs by Jeff ployer of the Year Ambrose Oct., p. 24 Asmus, CESRA and Alyson It was, It is, | did by John Felak, Schwallie, July, p. 33 Robinson, Sept., p. 19 CESRA, Feb., p. 4 Wow, What a Learning NESRA Proudly Presents Its Experience, July, p. 28 Designing a Corporate Head- Job Fair by Maria Cottone and 1997 Employer of the Year: quarters: A Method to Hear Jennifer Dworkin, Jan., p. 11 Mr. Ambrose L. Schwallie, You're Invited to Orlando for from the People by Nancy M. President of Westinghouse NESRA’s 57th Annual Johnson, Ph.D., William Bula Leadership Lessons for the Savannah River Company, Conference and Exhibit, and Anthony Messner, July, 21st Century by Richard G. Apr., p. 20 Sept., p. 13 p. 21 Ensman, Jr. , Apr., p. 4 NESRA’s 56th Annual Confer- Developing a Fitness Program Managing the W.O.M. by ence and Exhibit—Confer- Features by Gary Horn, Feb., p. 8 Jeffrey Heilbrumn, Nov./Dec., ence Agenda, Jan., p. 24 21st Century Workplace Trends p. 6 by Challenger, Gray & Effective Delegation by Odette NESRA’s 97 Awards of Excel- Christmas, July, p. 16 Pollar, Oct., p. 13 Minimize the Effect of “Problem lence Program Presents People” on Your Meetings by Award Winning Employee A Guide to Benchmarking by Energizing Today's Employees Rebecca M. Maron, Mar., Programs, Aug., p. 7 Joe Hauglie, CESRA, Sept., by Bob Nelson, Oct., p. 4 p. 4 p.9 NESRA’s Exhibitor Listing, Everyone’s A Winner at This Parenting Fairs by Cynthia M. Mar., p. 20 Are You Creatively Using Your Fair by Kimberly Renzi and Helson, Jan., p. 14 Facilities? by Ronda Chase, Beverly Weiss, CESRA, Jan., Network, Network, Network July, p. 44 p.12 Perspectives in Risk Manage- (Conference), Feb., p. 28 ment: Directors and Officers Family Vacations Become More Author Joy Loverde Offers Liability by Gene Garritano, The Employee Services Suggestions On Your Role in Exciting by Donna Green, Apr., p. 27 Umbrella by NESRA Execu- Aug., p. 27 Employee Eldercare Issues, tive Director Patrick B. May/June, p. 15 Planning a Mountain Vacation Stinson, Apr., p. 9 Festive Fairs Educate Employ- by Dawn Zenka, Feb., p. 13 ees, Jan., p. 9 Beware of Consultants by The National Employee Nicholas G. Baker, Putting A Marketing Plan Into Services and Recreation May/June, p. 18 Group Events at Theme Parks Action by Craig Finney and Association’s 1996 Annual by Nancy Burda and Cynthia Dr. John Bullaro, July, p. 4 Report, Sept., p. 4 M. Helson, Nov./Dec., p. 16 Contests Can be Great Motivators by Bob Nelson, Through this Interview, You'll Holiday Programming Ideas by Mar., p.9 Putting the “Supply & Demand” Learn More About NESRA, Cynthia Helson, July, p. 10 Principle to Work by Cynthia ES&R and NESRA’s 1997 M. Helson, editor, Apr., p. 13 28 November! December 1997 Rock'n Around the Clock by Warming Your Employer's Power Negotiating by Roger The Concept, Components and Jon McChesney, Ed.D., Oct., Image by Cynthia M. Helson, Dawson, May/June, p. 33 Strategies for Success by p. 17 Oct., p. 9 Anita Spoor, July, p. 37 Store Managers Oversee an Spread Contagious Enthusi- What You Need to Know About Average of 2 Stores & 5 Yoga is Gaining Popularity by asm—Tips to Build Employee Party Rental Centers by Staff, Employee Store Survey Lynn La Palermo, Feb., p. 29 Morale by Barbara A. Glanz, Results, Oct. p. 32 Sandy Howell, APR, Feb., Feb., p. 36 p. 20 Stores Expand Services, Taming Success Stories by Ron NESRA Survey Results, When Your Company Goes Technology Peterson, Jody Bell, Don Apr., p. 34 Fishin...by Marty Greenstein, Schneider, Vicky Townsend, A Match Made In Heaven by Mar., p. 23 Using Cutting Edge Retail Mindi Tucker-Phillips, Sept., Scott Aemisegger, Mar., Trends in Employee Stores p. 25 Workplace Romance An Open p. 36 by George Whalin, Jan., p 26 Door to Sexual Harassment Successful Tips for Discount Become An Online Leader by by Kevin Brown, Apr., p. 18 Ticket Sales by Kim Richard G. Ensman, Jr., Health Crookston, Nov./Dec., p. 9 Nov./Dec., p. 32 Promotion Summer Camp Programs by Employee Store EMP-REC-SERV.com, An Scott D. Mies and James 10 Great Programming Ideas by Employee Services Website Malone, Feb., p. 16 12 Ways to Promote Your Punam Chopra, Sept., p. 28 by Ruth A. Sragner and Rich Store With Your Employee Miller, Ed.D., May/June, Survival Skills for a Changing Services Program by Cynthia Getting Along With Friends and p. 40 Environment by Barbara A. M. Helson, July, p. 41 Co-workers by Donald B. Glanz, Mar., p. 31 Ardell, May/June, p. 29 Enhancing Community via the 14 Questions to Ask Before Internet by Scott Aemisegger, Is Humor A Luxury? by Donald The ABCs of Satellite Learning You Buy A Point-of-Sale Jan., p. 36 B. Ardell, Ph.D., Oct., p. 27 Centers by Mary Ann Ward, System by George Whalen, Mar., p. 13 Septp.., 3 0 Let Them Exercise At Home by Hard Drives Still Far From Fail- Safe by Reid Goldsborough, Ken Paxton, Apr., p. 29 The Balanced Business Closing the Sale by Elly Valas, Oct., p. 32 Budget: A Strategic Must or Mar. p. 25 Managing Holiday Stress, by Information on the Internet Often Myth? by Ronald S. Ruth Gordon Howard, R.N., Kauffman, Jan., p. 4 Finding Your Retail Niche in M.A., Nov,/Dec., p. 24 Bears a Double Check by the Competitive ‘90s Reid Goldsborough, The Corporate Health Fair Says November/December, p 30 PhilWell Point Challenge by Aug., p. 36 “We Care” by Sandra Linda Harrison, Aug., p. 32 How to Win the ‘Value Revolu- Legal Notices, Disclaimers for Wendel, Jan., p. 9 tion’ by Robert Tucker, Feb.., Plenty of Themes Can Make Web Sites by Jeffrey S. p. 26 Programming Fun supplied Tenenbaum, Esq., Apr., p. 30 Training is Key to Averting by American Hospital Workplace Violence by John Keeping Control When Association, Jan., p. 28 Seven Tips for Publishing an Byrnes, May/June, p. 4 Outsourcing Your Store by Electronic Newsletter by Ron Cynthia M. Helson, Aug., Skiing Can be Part of a Cross- Solberg, Sept., p. 36 Trends in Recreation by p. 30 Training Program by Bill Cynthia M. Helson, Rock, Feb., p. 23 May/June, p. 10 Employee Services Management