Emotional intelligence : theoretical and cultural perspectives

249 Pages·2008·9.792 MB·English

by  Shanwal, Vinod K., Emmerling, Robert J., Mandal, Manas K.

E I :
MOTIONAL NTELLIGENCE

T C P
HEORETICAL AND ULTURAL ERSPECTIVES

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E I :
MOTIONAL NTELLIGENCE

T C P
HEORETICAL AND ULTURAL ERSPECTIVES

ROBERT J. EMMERLING
VINOD K. SHANWAL
AND
MANAS K. MANDAL
EDITORS

Nova Science Publishers, Inc.
New York
Copyright © 2008 by Nova Science Publishers, Inc.

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LIBRARY OF CONGRESS CATALOGING-IN-PUBLICATION DATA

Emotional intelligence: theoretical and cultural perspectives / [edited by] Robert J. Emmerling,
Vinod K. Shanwal, and Manas K. Mandal.
p. ; cm.
Includes bibliographical references and index.
ISBN: 978-1-61761-440-8 (E-Book)
1. Emotional intelligence. I. Emmerling, Robert J. II. Shanwal, Vinod K. III. Mandal, Manas K.
[DNLM: 1. Emotions. 2. Intelligence. 3. Cross-Cultural Comparison. 4. Interpersonal Relations.
5. Social Behavior. BF 576 E547 2007]
BF576.E466 2007
152.4--dc22 2007030071

Published by Nova Science Publishers, Inc. (cid:30) New York
CONTENTS

Foreword vii
Peter Salovey
Introduction ix
Chapter 1 Emotions and the Ability Model of Emotional Intelligence 1
David R. Caruso
Chapter 2 A Comprehensive Framework for Emotional Intelligence 17
Benjamin R. Palmer, Gilles Gignac,
Gina Ekermans and Con Stough
Chapter 3 The Cascading Impact of Culture:
Group Emotional Competence (GEC) as a Cultural Resource 39
Elizabeth Stubbs Koman, Steven Wolff and Anita Howard
Chapter 4 Emotional Intelligence of Managers in India:
Creating an Understanding 55
Gopa Bhardwaj
Chapter 5 Toward an Applied Science of Emotional Intelligence
in the Global Workplace: Key Issues and Challenges 69
Robert J. Emmerling
Chapter 6 Assessing Emotional Intelligence Competencies
in Two Global Context 89
Joan Manuel Batista-Foguet, Richard E. Boyatzis,
Laura Guillen and Ricard Serlavos
Chapter 7 Emotional Intelligence- A Universal
or a Culture-Specific Construct? 115
Mugdha Gangopadhyay and Manas K. Mandal
Chapter 8 Research on Emotional Intelligence: The Indian Experience 135
Ashok K. Srivastava, Anjum Sibia and Girishwar Misra
Chapter 9 Emotional Intelligence in Education: Applications & Implications 153
Vinod K. Shanwal and Gurpreet Kaur
vi Contents
Chapter 10 Cross-Cultural Competencies in a
Major Multinational Industrial Firm 171
Lyle Spencer, Geoff Ryan and Urs Bernhard
Chapter 11 Creating an Emotionally Intelligent Classroom Culture 191
Janet Pickard Kremenitzer, Justyna K. Mojsa and Marc A. Brackett
About the Authors 209
Index 221
In: Emotional Intelligence: Theoretical and Cultural Perspectives ISBN: 1-60021-856-3
Editors: R. J. Emmerling, et al., pp. vii-viii © 2008 Nova Science Publishers, Inc.

FOREWORD

Peter Salovey
Yale University

Emotions are aroused through real or imagined interactions or anticipated interactions
with other people. They are part of the landscape of an organism’s social environment. One
would think that an intelligence guiding such an important aspect of the human psyche would
be well understood, but investigators historically have been reluctant to consider the emotions
seriously. Now, in the middle of the first decade of the twenty-first century, the idea of an
emotional intelligence has come into its own. There are formal theories of emotional
intelligence in the scientific literature, methods for measuring it as a set of abilities and in
other ways, and studies of the importance of these skills and competencies in school, work,
and social relations appear every day. It would seem natural that the cultural implications of
emotional intelligence would be important to identify, and this volume provides a significant
seminal discussion of emotional intelligence in this context.
In our view, emotional intelligence involves the ability to monitor one's own and others'
feelings and emotions, to discriminate among them, and to use this information to guide one's
thinking and actions. The specific competencies involved in emotional intelligence include (a)
appraising and expressing emotions in the self and others, (b) understanding emotions and
emotional knowledge, (c) regulating emotion in the self and others, and (d) using emotions in
adaptive ways to facilitate cognitive activities and motivate behavior. Using this framework
as a starting point but integrating it with other perspectives, Robert Emmerling, Vinod
Shanwal, and Manas Mandal have edited a most interesting book describing emotional
intelligence, ways it can be assessed, and cultural issues impinging on these measurement
issues. This volume also describes the role of emotional intelligence in important life
outcomes, especially the workplace, and it makes suggestions concerning how emotional
intelligence might be developed. A person’s ability to adapt and cope in life depends on the
integrated functioning of his or her emotional and rational capacities. “Out of the marriage of
reason with affect there issues clarity with passion. Reason without affect would be impotent,
affect without reason would be blind,” noted emotions theorist Silvan Tomkins. Interpersonal
success depends on one’s ability to reason about emotional experiences and other affect-laden
information and to respond in emotionally adaptive ways.
viii Peter Salovey
Drs. Emmerling, Shanwal, and Mandal and the contributors to this volume have moved
the discussion of emotional intelligence beyond the sensationalistic media accounts by
drawing from philosophical thought, psychological research, and practical experience. Rather
than making exorbitant and unsupported claims, they and their contributors to this volume
challenge us to think carefully about our feeling life and to consider ways that their ideas can
help us to lead more adaptive and more effective lives.

Peter Salovey, Ph.D.
Chris Argyris Professor of Psychology
Dean of Yale College
Yale University
New Haven, Connecticut, USA