Emotional intelligence : how to increase EQ, interpersonal skills, communication skills and achieve success

226 Pages·2015·0.68 MB·English

EMOTIONAL INTELLIGENCE
HOW TO INCREASE EQ,
INTERPERSONAL SKILLS,
COMMUNICATION SKILLS AND
ACHIEVE SUCCESS
THOMAS RICHARDS
©
Copyright 2015 - All rights reserved.
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TABLE OF CONTENTS

I
NTRODUCTION
C O :H R
HAPTER NE ISTORICAL OOTS
C T :W E I ?
HAPTER WO HAT IS MOTIONAL NTELLIGENCE
C T :B E
HAPTER HREE UILDING BLOCKS OF MOTIONAL
I
NTELLIGENCE
C F :T C
HAPTER OUR HE OMPETENCIES
C F :I E I
HAPTER IVE MPROVING YOUR MOTIONAL NTELLIGENCE
C S :U
HAPTER IX NDERSTANDING AND DEVELOPING EMPATHY
C S :S I E
HAPTER EVEN TRATEGIES TO MPROVE MOTIONAL
I
NTELLIGENCE
C E :W R D P A Y
HAPTER IGHT HAT OLE O THE EOPLE ROUND OU
P ?
LAY
C N :A Y L E
HAPTER INE SSESS OUR EVEL OF MOTIONAL
I !
NTELLIGENCE
C
ONCLUSION
F B G
REE ONUS UIDE
C M O B
HECKOUT Y THER OOKS

INTRODUCTION
A
re you someone who has difficulty gauging your own
emotions or those of others? Have you ever found
yourself unable to see your emotions coming and, as a
result, have ended up saying or doing something you
wish you hadn’t?
If the answer is yes, then you have come to the right
place.
This book will help you understand the deep labyrinths of emotional
intelligence, its associated usages and how you can draw on it make to make
yourself smarter, faster and better in life.
I want to thank you for choosing this book, “Emotional
Intelligence: How to increase your EQ and achieve
success by mastering emotions”
and hope you find it interesting and enlightening.
There has been a great change in people all over the
world.
People are now more aware of their emotional lives and, accordingly, have tried
to attune themselves to the emotions of other people. Even in management, there
is a considerable shift in the style of working. Most roles all across the world has
become more customer oriented. People have had to learn how to work better as
a team. This has different societal normal and imperative. It has been found that
people who are socially skilled are successful and excel both academically and
professionally. What is known as emotional intelligence (EI) or emotional
quotient (EQ) is now seen as a determining factor in assessing people’s potential.
This book will help you identify you level of emotional
intelligence you know enjoy as well as how to build on it.
It will explain how IQ (Intelligence quotient) can help
you do wonders academically, but how an emotional
quotient or emotional intelligence can help you do
wonders in your professional life and your personal life.
The book will tell you what techniques you to use in
order to master an understanding of emotional
intelligence.
Your environment plays a strong role in helping you
understand yourself. If you live in an area where your
neighbors do not care for each other and might not even
know each other’s names, you will end up behaving the
same way. If you live in an area filled with joy and love,
you will learn to be the same way.
Emotional Intelligence works on one key foundation –
empathy.
This is the most essential value every human being must possess. Developing
your empathic capacity is the best way to make better use of the emotional
intelligence that’s already part of you.
Let’s get started on our journey toward building your
emotional intelligence! Let’s look at where you are now
and where you can go. Let’s find out how you can build
your empathy, your social and self-awareness and
manage your relationships more effectively.
You’ll find that emotional intelligence is an integral
part of who you are and that building it up is primarily a
matter of being aware of where you are in relation to
others and vice versa. As you develop your EQ, you’ll be
surprised at how rapidly your life and the quality of your
relationships will change for the better.
CHAPTER ONE
HISTORICAL ROOTS
It was not until the 20th century that people began to
understand that intelligence did not necessarily only
mean cognitive functions like problem solving, memory,
and learning. There was more to intelligence than that.
Scientists began to realize that there were non–cognitive
aspects of intelligence that existed and played a great role
in people’s way of being in the world.
To understand the
nature of emotional intelligence, it’s important to distinguish it from specific
personality quirks or traits.
More than just a cheery disposition, or “niceness”, emotional intelligence is
about having the ability to approach others with an understanding of their
emotional state, at any given time. The ability to discern internal turmoil,
sadness, or anger, for example, are hallmarks of emotional intelligence. This
ability points to an empathic nature that is sensitive to other people.