Electronic Timekeeping Team Lead Lisa Goetz Team Members Lisa Goetz Matt Rigg Linda Schild Phil Sheehy Eric McArtor Tom Haddock Joe Hamelin Karen Cheser Process Owner Lisa Goetz Champion Lisa Goetz Business Case Statement Team Charter Boone County Schools have the opportunity to create an efficient, paperless time keeping system. The current process consumes $350,000 in time Electronic Timekeeping and materials and the current cycle closing takes a minimum of five days. Milestones Problem Statement Define 03/10/2016 The current process is labor intensive. For example, in payroll, five payroll bookkeepers and the payroll administrator spend a minimum of five days Measure 05/01/2016 preparing payroll for 3,600 employees. The bookkeepers review an average of 1,700 timesheets and 3,000 absence cards every pay Analyze 05/31/2016 period. Correction of timesheets, budget coding, re- Improve 06/06/2016 classifications and/or verifications can take up to three days per bookkeeper per pay period. Goal Statement Control 07/01/2017 We expect an accuracy rate of payroll data at 99% for all employees. Reduce the payroll processing cycle time from five Team Members: days to three days. Process Owner: Lisa Goetz Reduce labor hours devoted to the payroll process from 160 hours to 100 hours for payroll Team Leader: Lisa Goetz bookkeepers. Team Members: Lisa Goetz, Matt Rigg, Reduce the financial secretary’s time spent Linda Schild, Phil Sheehy, Eric McArtor, managing the payroll process from 20 hours per Tom Haddock, Joe Hamelin, Karen pay period to 10 hours per pay period. Cheser Use current staffing levels to absorb workload associated with addition of new schools and staff. © 2009 APQC. ALL RIGHTS RESERVED. 2 Electronic Timekeeping S I P O C Suppliers Inputs Outputs Customer • Employees • Timesheets • Time • Employees • Supervisors • Budget coding reports • Employee data • Pay checks High Level Process Employee enters Campus User Supervisor Payroll processes Verification of Payroll issues time according to reviews time daily approves time at time taxes, benefits, checks Start approved schedule end of pay period dues, accruals and End other withholdings © 2009 APQC. ALL RIGHTS RESERVED. 3 Define Voice of the Customer and Voice of the Organization Voice of Customer Insert graph or other info about customer data collection (monitoring •Employees want to be paid plan to make sure process is running accurately and on time on time Voice of the Organization •Labor hours associated with the payroll process •Compliance with laws and regulations •Employer wants to pay accurately and on time © 2009 APQC. ALL RIGHTS RESERVED. 4 Measure - Data Collection • Payroll department conducted site visits to review processes and discuss potential move to electronic timekeeping • Financial and budget analysis to determine feasibility of electronic timekeeping • Conducted an investigation of electronic timekeeping systems through a Request For Proposal (RFP) • Visited a similar school district who is currently utilizing an electronic timekeeping system to determine best practices and challenges © 2009 APQC. ALL RIGHTS RESERVED. 5 Measure – Key Performance Indicators KPI – Outcomes & Outputs Employee perspective – Accurate and timely pay KPI – Inputs & Process for all employees Metrics Organizational perspective - Timeliness of data – Labor hours associated - Quality of data input with payroll process including budget coding - Error rate - Campus users daily - Audit findings and review of time and notifications of non- authorization compliance from regulatory organizations © 2009 APQC. ALL RIGHTS RESERVED. 6 Measure - COPQ Boone County Schools have the opportunity to create an efficient, paperless time keeping system. The current process consumes $350,000 in time and materials and the current payroll cycle closing takes a minimum of five days. Boone County Schools employs: • Three full-time payroll bookkeepers who pay nearly 3,000 employees and substitutes every two weeks • Two full-time bookkeepers who spend 35% of their time processing payroll for nearly 500 employees, while also fulfilling other duties unrelated to payroll for 65% of their time • One full-time Payroll Administrator overseeing the payroll process and all five bookkeepers The value of time spent working on paper processes is approximately: • $75,000 for bookkeepers and payroll administrator • $15,000 for Principal time at each school in the district • $210,000 for Financial Secretaries time calculated ($35,000 average salary x 25% of their time x 24 schools) The value of annualized hard costs is approximately: • $30,000 for paper costs • $20,000 for ink/printing costs Total Estimated Cost savings by utilizing an electronic process: • $350,000 © 2009 APQC. ALL RIGHTS RESERVED. 7 Visuals of One Two-Week Certified Payroll Cycle Certified Absence Cards for the first two weeks of school. One payroll bookkeeper spends a minimum of two days processing these absence cards after each school’s financial secretary has taken hours each week gathering them – these cards will be eliminated with the electronic process Certified Sub Cards first two weeks of school – these cards, along with sub funding request forms, are processed by one payroll bookkeeper over a minimum of three days. Financial Secretaries take days to gather these cards and forms. The electronic process will eliminate these cards. © 2009 APQC. ALL RIGHTS RESERVED. 8 Dec-16 Visuals of One Two Week Classified Payroll Cycle This is a picture of all classified time sheets and absence cards from the first two weeks of school. These take one bookkeeper four days to process after financial secretaries spend days gathering them – these will be eliminated with the electronic process. ( Note: this excludes food services and transportation which have separate time sheets ) This is a picture of the first two weeks of school classified sub time sheets. These take one bookkeeper 1 day to process after Financial Secretaries spend days gathering them– these will be eliminated with the electronic process © 2009 APQC. ALL RIGHTS RESERVED. 9 Dec-16 Analyze - Process Analysis Employee enters time according to approved schedule: • AESOP, the district’s electronic substitute and absence tracking program, contains each employee’s scheduled hours, which allows employees to enter absences, have the absence approved by his/her supervisor, and find a substitute for the hours to be missed by the employee. • AESOP, in addition to the features of VeriTime, the district’s newly acquired electronic time and attendance system that will collect “positive time” electronically, will create an electronic timesheet with all negative and positive time reflected in one place. • With VeriTime, employees will “scan in” at a wall terminal, or computer terminal, which will gather the time each individual works instead of manual sign in sheets and paper time sheets. • Employees can also utilize their own smart phones or wi-fi enabled devices to login and out. The electronic process of scanning in/out will save time: • Typical scan in/out takes four seconds • Four seconds daily multiplied by 175 school days for all 765 classified employees = 153 hours for all classified staff for an entire school year, WHEREAS • The current manual paper process can take up to 15 minutes for each employee each payroll • 15 minutes each payroll run multiplied by 26 payroll runs for all 765 employees = 4973 hours for an entire school year --- • Estimated time savings of 4820 hours per year. © 2009 APQC. ALL RIGHTS RESERVED. 10
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