Electronic Government and the Information Systems Perspective: Third International Conference, EGOVIS 2014, Munich, Germany, September 1-3, 2014. Proceedings PDF
Preview Electronic Government and the Information Systems Perspective: Third International Conference, EGOVIS 2014, Munich, Germany, September 1-3, 2014. Proceedings
Andrea Ko Enrico Francesconi (Eds.) Electronic Government 0 5 6 and the Information Systems 8 S C Perspective N L Third International Conference, EGOVIS 2014 Munich, Germany, September 1–3, 2014 Proceedings 123 Lecture Notes in Computer Science 8650 CommencedPublicationin1973 FoundingandFormerSeriesEditors: GerhardGoos,JurisHartmanis,andJanvanLeeuwen EditorialBoard DavidHutchison LancasterUniversity,UK TakeoKanade CarnegieMellonUniversity,Pittsburgh,PA,USA JosefKittler UniversityofSurrey,Guildford,UK JonM.Kleinberg CornellUniversity,Ithaca,NY,USA AlfredKobsa UniversityofCalifornia,Irvine,CA,USA FriedemannMattern ETHZurich,Switzerland JohnC.Mitchell StanfordUniversity,CA,USA MoniNaor WeizmannInstituteofScience,Rehovot,Israel OscarNierstrasz UniversityofBern,Switzerland C.PanduRangan IndianInstituteofTechnology,Madras,India BernhardSteffen TUDortmundUniversity,Germany DemetriTerzopoulos UniversityofCalifornia,LosAngeles,CA,USA DougTygar UniversityofCalifornia,Berkeley,CA,USA GerhardWeikum MaxPlanckInstituteforInformatics,Saarbruecken,Germany Andrea Ko˝ Enrico Francesconi (Eds.) Electronic Government and the Information Systems Perspective Third International Conference, EGOVIS 2014 Munich, Germany, September 1-3, 2014 Proceedings 1 3 VolumeEditors AndreaKo˝ CorvinusUniversityofBudapest Fo˝vámtér13-15 1093Budapest,Hungary E-mail:[email protected] EnricoFrancesconi ITTIG-CNR InstituteofLegalInformationTheoryandTechniques ItalianNationalResearchCouncil Viade’Barucci20 50127Florence,Italy E-mail:[email protected] ISSN0302-9743 e-ISSN1611-3349 ISBN978-3-319-10177-4 e-ISBN978-3-319-10178-1 DOI10.1007/978-3-319-10178-1 SpringerChamHeidelbergNewYorkDordrechtLondon LibraryofCongressControlNumber:2014945814 LNCSSublibrary:SL3–InformationSystemsandApplication, incl.Internet/WebandHCI ©SpringerInternationalPublishingSwitzerland2014 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartof thematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation, broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionorinformation storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodology nowknownorhereafterdeveloped.Exemptedfromthislegalreservationarebriefexcerptsinconnection withreviewsorscholarlyanalysisormaterialsuppliedspecificallyforthepurposeofbeingenteredand executedonacomputersystem,forexclusiveusebythepurchaserofthework.Duplicationofthispublication orpartsthereofispermittedonlyundertheprovisionsoftheCopyrightLawofthePublisher’slocation, inistcurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer.Permissionsforuse maybeobtainedthroughRightsLinkattheCopyrightClearanceCenter.Violationsareliabletoprosecution undertherespectiveCopyrightLaw. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. Whiletheadviceandinformationinthisbookarebelievedtobetrueandaccurateatthedateofpublication, neithertheauthorsnortheeditorsnorthepublishercanacceptanylegalresponsibilityforanyerrorsor omissionsthatmaybemade.Thepublishermakesnowarranty,expressorimplied,withrespecttothe materialcontainedherein. Typesetting:Camera-readybyauthor,dataconversionbyScientificPublishingServices,Chennai,India Printedonacid-freepaper SpringerispartofSpringerScience+BusinessMedia(www.springer.com) Preface The third InternationalConferenceon ElectronicGovernmentandthe Informa- tion Systems Perspective, EGOVIS 2014, took place in Munich, Germany dur- ingSeptember1–3,2014.Theconferencebelongstothe 25thDEXAConference Series. The international conference cycle EGOVIS focuses on information systems aspects of e-government. Information systems are a core enabler for electronic government/governancein all its dimensions: e-administration, e-democracy, e- participation, and e-voting. EGOVIS brought together experts from academia, public administrations, and industry to discuss e-government and e-democracy from different perspectives and disciplines, i.e. technology, policy and/or gover- nance, and public administration. The ProgramCommittee accepted 23 papers from recent research fields like opengovernment,openandlinkeddata,governmentcloud,identitymanagement and e-government architectures, intelligent systems, and semantic technologies applications.Beyondtheoreticalcontributions,paperscoverede-governmentex- periences from all over the world; cases were presented from Europe and Asia. This proceeding is organized into 9 sections, one for invited contributions, 9 for paper sessions. We are honoured that EGOVIS 2014 keynote speech was given by Prof. Ronald Traunmu¨ller: he is one of the pioneers in e-government studies and has contributed for years to identify limits and opportunities in the field. The new trendsofopendataandopengovernmenthaverecentlyfosteredthedevelopment of applications for electronic government to improve participation and democ- racy. Prof. Traunmu¨ller’s speech discussed the complementary characteristics of such trends, as well as the potential conflicts between open government and e-governmentfor actually promoting transparencyin the public administration. Chairs of the Program Committee wish to thank all the reviewers for their valuablework,thereviewsraisedseveralresearchquestionstodiscussinthecon- ference.WewouldliketothankGabrielaWagnerforthe administrativesupport and stimulating us in proper scheduling. We wish pleasant and beneficial learning experiences for the readers and we hope that the discussion will continue after the conference between the researchers and contribute to building a global community in the field of e-government. September 2014 Enrico Francesconi Andrea Ko˝ Organization General Chair Roland Traunmu¨ller University of Linz, Austria Program Committee Co-chairs Enrico Francesconi Italian National ResearchCouncil, Italy Andrea Ko˝ Corvinus University Budapest Honorary Chairpersons Wichian Chutimaskul King Mongkut’s University of Technology, Thailand Fernando Galindo University Zaragoza,Spain Program Committee Luis A´lvarez Sabucedo Universidade de Vigo, Spain Victor Bekkers Erasmus University Rotterdam, The Netherlands Jaro Berce University of Ljubljana, Slovenia Francesco Buccafurri Universit`a degli Studi Mediterranea di Reggio Calabria, Italy Alejandra Cechich Universidad Nacional del Comahue, Argentina Wojciech Cellary Poznan University of Economics, Poland Wichian Chutimaskul King Mongkut’s University of Technology, Thailand Flavio Corradini University of Camerino, Italy Peter Cruickshank Edinburgh Napier University, UK Vytautas Cyras Vilnius University, Lithuania Joan Francesc Fondevila Gasc´on Universitat Abat Oliba CEU (UAO), Spain Ivan Futo National Tax and Customs Administration, Hungary Andra´s Ga´bor Corvinus University of Budapest, Hungary Fernando Galindo University of Zaragoza,Spain Johann Gamper Free University of Bozen, Italy Matjaz Gams Jozef Stefan Institute, Slovenia Francisco Javier Garc´ıa Marco University of Zaragoza,Spain Julia Glidden 21consultancy.com, UK VIII Organization Stefanos Gritzalis University of the Aegean, Greece Henning Sten Hansen Aalborg University, Denmark Patrik Hitzelberger Centre de Recherche Public - Gabriel Lippmann, Luxembourg Zahir Irani Brunel University, UK Christos Kalloniatis University of the Aegean, Greece Nikos Karacapilidis University of Patras, Greece Evangelia Kavakli University of the Aegean, Greece Bozidar Klicek University of Zagreb, Faculty of Organization and Informatics Varazdin, Croatia Ah Lian Kor Leeds Metropolitan University, UK JaroslavKral Charles University of Prague, Czech Republic Irene Krebs Brandenburg University of Technology in Cottbus, Germany Hun-yeong Kwon KwangwoonUniversity, South Korea Christine Leitner Centre for Economics and Public Administration Ltd. (CEPA), UK Herbert Leitold E-GovernmentInnovation Center EGIZ, Austria Ralf Lindner ISI Fraunhofer, Germany Marian Mach Technical University of Koice, Slovakia Peter Mambrey University of Duisburg-Essen, Germany Rony Medaglia Copenhagen Business School, Denmark Francesco Molinari Italy Pedro Rafael Muro-Medrano University of Zaragoza,Spain Robert Mu¨ller-T¨or¨ok University of Applied Sciences Ludwigsburg, Germany Sinisa Neskovic University of Belgrade, Serbia and Montenegro Mara Nikolaidou Harokopio University of Athens, Greece Javier Nogueras University of Zaragoza,Spain Monica Palmirani University of Bologna, Italy Aljosa Pasic Atos, Spain Andrea Polini ISTI-CNR, Italy Reinhard Posch Technical University Graz, Austria Aires J. Rover Federal University of Santa Catarina, Brazil Christian Rupp Federal Chancellery of Austria/Federal Platform Digital Austria, Austria Erich Schweighofer University of Vienna, Austria Ella Taylor-Smith Edinburgh Napier University, UK Daniela Tiscornia ITTIGInstitute for TheoryandTechniquesfor Legal Information, Italy A Min Tjoa Vienna University of Technology, Austria Roland Traunmu¨ller University Linz, Austria Organization IX Julian Valero iDertec - Innovation, Law & Technology ResearchGroup.UniversityofMurcia,Spain Tom M. van Engers University of Amsterdam, The Netherlands Costas Vassilakis University of Peloponnese, Greece Jorge Viera da Silva Mobility Ticketing & Applications, Belgium Gianluigi Viscusi EPFL - CDM -CSI, Switzerland Melanie Volkamer Technical University Darmstadt, Germany Roland Wagner University Linz, Austria Christopher C. Wills Caris Research Ltd., UK Frank Wilson Interaction Design, UK Radboud Winkels University of Amsterdam, The Netherlands Robert Woitsch BOC Asset Management, Austria Chien-Chih Yu National ChengChi University, China External Reviewers Miguel A´ngel Latre Abad´ıa Universidad de Zaragoza,Spain Javier Lacasta Miguel Universidad de Zaragoza,Spain Prokopis Drogkaris University of the Aegean, Greece Stephan Neumann Technical University Darmstadt, Germany Oksana Kulyk Technical University Darmstadt, Germany Jurlind Budurushi Technical University Darmstadt, Germany Stavros Simou University of the Aegean, Greece Evangelos Goggolidis University of the Aegean, Greece Agustina Buccella GIISCo, Universidad Nacional del Comahue, Argentina Elmar Kiesling Vienna University of Technology, Austria Table of Contents Identity Management in E-Government Social Signature: Signing by Tweeting .............................. 1 Francesco Buccafurri, Lidia Fotia, and Gianluca Lax Accessibility Issues in E-Government ............................... 15 Eleanor Leist and Dan Smith An Interoperability Approach for Enabling Access to e-Justice Systems across Europe ................................................... 26 Enrico Francesconi E-Participation An Efficient Homomorphic E-Voting System over Elliptic Curves....... 41 M. A´ngels Cerver´o, V´ıctor Mateu, Josep M. Miret, Francesc Seb´e, and Javier Valera Exploring the Determinants of Citizens’ Intention to Participate in the Development of e-Government Services ............................. 54 Her-Sen Doong and Hui-Chih Wang E-mail Responsiveness in the Public Sector.......................... 63 Hanne Sørum Intelligent Systems in E-Government Business Intelligence Systems as Management, Accountability and Transparency Tools for the Government: The Case of Platform Aquarius........................................................ 73 Ethel Airton Capuano Process-Based Knowledge Extraction in a Public Authority: A Text Mining Approach ......................................... 91 Saira Andleeb Gillani and Andrea K˝o Combining Knowledge Managementand Business ProcessManagement – A Solution for Information Extraction from Business Process Models Focusing on BPM Challenges...................................... 104 Katalin Ternai, Ma´ty´as T¨or¨ok, and Krisztia´n Varga XII Table of Contents Semantic Technologies in E-Government PersistentStorage and Query of E-governmentOntologies in Relational Databases....................................................... 118 Jean Vincent Fonou-Dombeu, Nicholas Mwenya Phiri, and Madga Huisman Application of Process Ontology to Improve the Funding Allocation Process at the European Institute of Innovation and Technology ....... 133 Matteo Arru Extending Computerized Adaptive Testing to Multiple Objectives: Envisioned on a Case from the Health Care ......................... 148 Christian Weber and R´eka Vas E-Government Cases From Legislation towards the Provision of Services: An Approach to Agile Implementation of Legislation ................................ 163 Tom van Engers and Sjir Nijssen Breaking the Barriers of e-Participation: The Experience of Russian Digital Office Development........................................ 173 Samuil Gorelik, Vitaly Lyaper, Lyudmila Bershadskaya, and Francesco Buccafurri Model of Digital Mediation to Support Communication between Teachers Unions and the Education Community ..................... 187 Artur Afonso Sousa, Pedro Agante, Carlos Quental, and Lu´ıs Borges Gouveia Open Government Data and G-Cloud Open Government and Electronic Government: Some Considerations ... 201 Roland Traunmu¨ller Modeling, Fusion and Explorationof Regional Statistics and Indicators with Linked Data Tools........................................... 208 Valentina Janev, Vuk Mijovi´c, Dejan Paunovi´c, and Uroˇs Miloˇsevi´c Environmental Thesauri under the Lens of Reusability................ 222 Riccardo Albertoni, Monica De Martino, and Paola Podest`a
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