Electronic Commerce Markets & Forecast 1995-2000

90 Pages·1996·7.6 MB·English

STRATEGIC MARKET PERSPECTIV
arkets and For
Com
c

MARCH
1996
Commerce
Electronic
Markets and Forecast
1995-2000
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INPUT
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ELECTRONIC COMMERCE MARKETSAND FORECAST, 1995- 2000 INPUT
Abstract
This report defines and sizes the U.S. market for electronic commerce
products and services from 1995 to the year 2000. Revenues of
electronic commerce providers will grow from $3.8 billion per year in
1995 to $1 1.4 billion in 2000. About halfofthe $1 1.4 billion in 2000 will
result from Internet commerce. The report identifies the many different
aspects ofthe electronic commerce market, including EDI software,
network services, Internet/EDl, World Wide Web commerce. E-mail, fax
and professional services.
The large sample size for the research has allowed INPUT to develop the
most comprehensive profile available to date as to how electronic
commerce is being conducted today. Twenty-four different usage patterns
have been identified and graphed, ranging from the market impact of
U.S. government initiatives for electronic trade with its suppliers to the
extent ofdeployment of ''commerce-ready'^ World Wide Web sites.
Thirteen distinct industry trends have been identified as a result ofthe
research. Vendors will find this to be invaluable information for targeting
their marketing programs or defining new products. Users will be able to
benchmark themselves against the best practices ofthe industry.
The report contains 73 pages and 68 exhibits.
EEWP
©1996byINPUT ReproductionProhibited
ELECTRONIC COMMERCE MARKETSAND FORECAST, 1995-2000 INPUT
Published by
INPUT
1881 Landings Drive
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United States of America
Electronic Commerce Program
Electronic Commerce Markets and
Forecast, 1995-2000
Copyright © 1996 by INPUT. All rights reserved.
Printed in the United States of America. No part ofthe
publication may be reproduced or distributed in any
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retrieval system, without the prior written permission
ofthe publisher.
The information provided in this report shall be used
only by the employees of and within the current
corporate structure of INPUT'S clients, and will not be
disclosed to any other organization or person
including parent, subsidiary, or affiliated organization
without prior written consent of INPUT.
INPUT exercises its best efforts in preparation of the
information provided in this report and believes the
information contained herein to be accurate.
However, INPUT shall have no liability for any loss or
expense that may result from incompleteness or
inaccuracy ofthe information provided.
EESM- 758- 1996
ELECTRONIC COMMERCE MARKETSAND FORECAST 1995- 2000 INPUT
Table of Contents
Introduction
I 1
A. Purpose 1
B. Organization 1
C. Methodology ^ 1
D. Scope 2
E. Related Reports 3
II Executive Overview 5
A. Market Summary 6
B. Usage Profiling 7
C. Trends and Issues Summary 8
III Market Size and Forecast 9
A. Consolidated Forecast for Electronic Commerce 10
B. Electronic Commerce Software 11
1. EDI Software 11
a. PC EDI Software 13
b. UNIX EDI Software 13
MidRange EDI Software 14
c.
d. Mainframe EDI Software 15
2. E-Mail Software 15
3. E-Fax Software 18
4. FEDI/EFT Software 20
5. World Wide Web Software for Commerce 22
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ELECTRONIC COMMERCE MARKETSAND FORECAST 1995-2000 INPUT
C. Network Services 24
1. Electronic Commerce Network Application Services 25
a. EDI Network Services 25
b. E-Mail, Fax and FEDI Network Services 27
Proprietary On-Line Services 27
c.
d. Internet Access Services for Commerce 29
EC
2. Electronic Information Services 30
a. Electronic Credit Data Services 30
b. Marketing/Sales Information 31
UPC
Product and Catalogs 31
c.
CD ROM
d. Catalogs 32
D
Professional Services 33
IV Electronic Commerce User Profiling 35
A. Spending on Electronic Commerce 35
B. Computer Category used for EDI 37
C. EDI Usage ofVANs, Direct Connect and Internet 38
D. Perceived Obstacles to a Well-Functioning EDI Program 39
1. Lack of Standards 39
2. Support and Resources 40
3. Integration to Applications 40
4. Software Stability 40
E. Data Types Transferred by EDI 40
F. EDI Driven by Hubs 41
G. EDI Driven By Government 42
H. Usage of E-Mail for Electronic Commerce 44
I. Usage of Fax for Electronic Commerce 46
J. Use of Financial EDI (FEDI) 48
-
K. Use of the World Wide Web for Commerce 50
WWW
1. Companies with Sites 50
2. Product Catalogs on Web Sites 52
Ordering and Payment Methodology 53
3.
4. Sales through Web Sites 55
5. Usage ofWeb Sites of Others 56
6. Use ofWeb Hosting Services 56
L. Use of Proprietary On-Line Services for Electronic Commerce 58
M. Use of CD ROM Catalogs 60
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ii ©1996byINPUT.ReproductionProhibited.
ELECTRONIC COMMERCE MARKETSAND FORECAST 1995- 2000 INPUT
V
Trends and Issues in Electronic Commerce 61
A. Integration of EDI with Applications 61
B. Client/Server Architectures 62
,
C. Technology Trends 64
D. Real-Time and Interactive EDI 64
—
E. Software Vendor Changes Gainers and Losers 65
—
VAN
F. Changes Gainers and Losers 66
G. EDI, E-Mail and Fax for Electronic Commerce 67
H. FEDI Trends 68
I. World Wide Web Trends for Electronic Commerce 68
1. Growth in Web Sites 68
2. Growth in Sites Ready for Commerce 69
WWW
3. Sales through Sites 71
J. Internet Trends for EDI 72
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