Effective Project Management: Traditional, Agile, Extreme

818 Pages·2011·4.17 MB·English

by  Robert K. Wysocki

Effective Project
Management
Traditional, Agile, Extreme
Sixth Edition
Robert K. Wysocki, Ph.D.
Effective Project Management: Traditional, Agile, Extreme, Sixth Edition
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About the Author
Robert K. Wysocki, Ph.D., has over 40 years’ experience as a project manage-
ment consultant and trainer, information systems manager, systems and man-
agement consultant, author, training developer, and provider. He has written
20 books on project management, business analysis, and information systems
management. One of his books, Effective Project Management, 5th Edition, has been
a best-seller and is recommended by the Project Management Institute for the
library of every project manager. He has over 30 publications and presentations
in professional and trade journals and has made more than 100 presentations
at professional and trade conferences and meetings. He has developed more
than 20 project management courses and trained over 10,000 project managers.
In 1990 he founded Enterprise Information Insights, Inc. (EII), a project man-
agement consulting and training practice specializing in project management
methodology design and integration, Project Support Offi ce establishment,
the development of training curriculum, and the development of a portfolio
of assessment tools focused on organizations, project teams, and individuals.
His clients include AT&T, Aetna, Babbage Simmel, British Computer Society,
Boston University Corporate Education Center, Computerworld, Converse Shoes,
the Czechoslovakian government, Data General, Digital, Eli Lilly, Harvard
Community Health Plan, IBM, J. Walter Thompson, Novartis, Peoples Bank,
Sapient, The Limited, the State of Ohio, Travelers Insurance, Walmart, Wells
Fargo, ZTE, and several others.
He is a member of the ProjectWorld Executive Advisory Board, the Project
Management Institute, the American Society of Training and Development, the
International Institute of Business Analysts, and the Society of Human Resource
iii
iv About the Technical Editor
Management. He is past Association Vice President of AITP (formerly DPMA).
He earned a B.A. in mathematics from the University of Dallas, and an M.S. and
Ph.D. in mathematical statistics from Southern Methodist University.
About the Technical Editor
Brenda K. Gillingham is a principal program manager and business analyst
who specializes in enterprise-level business transformation projects within
high-tech industry PMO structures. She also teaches a wide range of project
management and business strategy courses in university and corporate profes-
sional learning environments. Brenda’s diverse program management career
includes three Fortune 100 companies and an Ivy-Plus university. One of her
many successful business process restructuring projects was a front-page feature
in various U.S.-based national technical publications.
An active member of the Project Management Institute since 1996, Brenda
served 9 years on the Board of Directors of the 2,500+ member Mass Bay Chapter
and is a certifi ed Project Management Professional (PMP) since 1999. Brenda
earned her MBA in Management of Technology with high distinction from
Bentley University and is a member of the Beta Gamma Sigma Honor Society.
She also holds certifi cations in Organizational Change Management, Process
Reengineering, Six Sigma, and Prince2 project management methodology.
Credits
Executive Editor Business Manager
Bob Elliott Amy Knies
Senior Project Editor Production Manager
Kevin Kent Tim Tate
Technical Editor Vice President and Executive
Brenda K. Gillingham Group Publisher
Richard Swadley
Production Editor
Kathleen Wisor Vice President and Executive
Publisher
Copy Editor
Neil Edde
Kim Cofer
Associate Publisher
Editorial Manager
Jim Minatel
Mary Beth Wakefi eld
Project Coordinator, Cover
Freelancer Editorial
Katie Crocker
Manager
Rosemarie Graham Proofreader
Jen Larsen, Word One
Associate Director of
Marketing Indexer
David Mayhew Robert Swanson
Marketing Manager Cover Designer
Ashley Zurcher Ryan Sneed
v
Acknowledgments
This acknowledgment is really my special thanks to the teaching faculty of at
least 250 universities and colleges all over the globe who have adopted previous
editions. Many of them have offered feedback that I fi nd most useful. Many of
their suggestions have been incorporated in this sixth edition. I also owe a debt
of gratitude to the many consultants and companies across the globe that have
used APF and taken the time to comment on their experiences. I am aware of
APF being adopted in several industries including banking, insurance, fi lm
production, retailing, drug research, distribution, professional services, supply
chain management, and logistics. To them I offer my heartfelt thanks.
vi
Contents at a Glance
Preface xxiii
Introduction xxv
Part I Defi ning and Using Project Management Process Groups 1
Chapter 1 What Is a Project? 5
Chapter 2 What Is Project Management? 23
Chapter 3 Understanding the Project
Management Process Groups 63
Chapter 4 How to Scope a TPM Project 103
Chapter 5 How to Plan a TPM Project 149
Chapter 6 How to Launch a TPM Project 225
Chapter 7 How to Monitor and Control a TPM Project 279
Chapter 8 How to Close a TPM Project 311
Part II E stablishing Project Management Life Cycles
and Strategies 321
Chapter 9 Complexity and Uncertainty in the
Project Management Landscape 323
Chapter 10 Traditional Project Management 339
Chapter 11 Agile Project Management 377
Chapter 12 Extreme Project Management 453
vii
viii Contents at a Glance
Part III Building an Effective Project
Management Infrastructure 479
Chapter 13 Establishing and Maturing a
Project Support Offi ce 481
Chapter 14 Establishing and Managing
a Project Portfolio Management Process 527
Chapter 15 Establishing and Managing a Continuous
Process Improvement Program 583
Part IV M anaging the Realities
of Projects 625
Chapter 16 Prevention and Intervention
Strategies for Distressed Projects 627
Chapter 17 Organizing Multiple Team Projects 657
Chapter 18 Managing the Professional
Development of Project Teams 689
Appendix A Glossary of Acronyms 711
Appendix B What’s on the Website? 717
Appendix C Bibliography 719
Index 729