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Effective People Management in Africa PDF

253 Pages·2013·2.077 MB·English
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‘EffectivePeopleManagement inAfricaisausefulintroductiontothesubjectand anoutstandingresourceforallresearchers,practitionersandstudentsfocusingon Africa.Readersofthistextwilllearnaboutthekeydevelopmentinthefield,the coreresearchthemesbeingpursuedbyresearchers andfuturethemesexpected to shape the debate on this topic. Whether new to management in Africa or a seasonedprofessionalorresearcher,thisbookisanessentialandusefulresource tohelpbetterunderstandhumanresourceissuesintheAfricancontext.’ ProfessorPawanBudhwar,AstonBusinessSchool,UK ‘Thisbookcontainsamuch-neededcompilationofchaptersthatilluminateboth thechallengesofandapproachestoeffectivelymanagingpeopleandorganiza- tionsinAfrica.Itisamust-readforscholarsaswellasbusinesspeoplewhowish tobesuccessfulinAfrica.’ ProfessorStellaMNkomo,UniversityPretoriaand PresidentoftheAfricaAcademyofManagement ‘This book by some of the leading experts in the field addresses key issues in HRMinAfrica.Althoughthetextaddssignificantlytoourlimitedknowledgeof thisunder-researched topic,akey strengthisthatthebook goesbeyondinfor- mation provision to take an unashamedly theoretical view of developments in thisimportantregionatatimeofconsiderablechangeand,perhapsunusually, optimism.ThebookisthereforeofinterestnotjusttoscholarsofHRMinAfrica oreveninemergingeconomiesgenerallybuttoallresearchersinterestedinthe relationshipbetweenchangeandcontext.’ ProfessorChrisBrewster,HenleyBusinessSchool,UniversityofReading, UK;andNijmegenUniversity,TheNetherlands This page intentionally left blank Effective People Management in Africa Editedby Aloysius Newenham-Kahindi UniversityofSaskatchewan,Canada Ken N. Kamoche UniversityofNottingham,UK Amon Chizema LoughboroughUniversity,UK and Kamel Mellahi WarwickUniversity,UK Selection,introductionandeditorialcontent©AloysiusNewenham-Kahindi, KenN.Kamoche,AmonChizemaandKamelMellahi2013 Individualchapters©Respectiveauthors2013 Softcover reprint of the hardcover 1st edition 2013 978-0-230-35491-3 Allrightsreserved.Noreproduction,copyortransmissionofthis publicationmaybemadewithoutwrittenpermission. Noportionofthispublicationmaybereproduced,copiedortransmitted savewithwrittenpermissionorinaccordancewiththeprovisionsofthe Copyright,DesignsandPatentsAct1988,orunderthetermsofanylicence permittinglimitedcopyingissuedbytheCopyrightLicensingAgency, SaffronHouse,6–10KirbyStreet,LondonEC1N8TS. Anypersonwhodoesanyunauthorizedactinrelationtothispublication maybeliabletocriminalprosecutionandcivilclaimsfordamages. Theauthorshaveassertedtheirrightstobeidentifiedastheauthorsofthis workinaccordancewiththeCopyright,DesignsandPatentsAct1988. Firstpublished2013by PALGRAVEMACMILLAN PalgraveMacmillanintheUKisanimprintofMacmillanPublishersLimited, registeredinEngland,companynumber785998,ofHoundmills,Basingstoke, HampshireRG216XS. PalgraveMacmillanintheUSisadivisionofStMartin’sPressLLC, 175FifthAvenue,NewYork,NY10010. PalgraveMacmillanistheglobalacademicimprintoftheabovecompanies andhascompaniesandrepresentativesthroughouttheworld. Palgrave®andMacmillan®areregisteredtrademarksintheUnitedStates, theUnitedKingdom,Europeandothercountries. ISBN 978-1-349-34671-4 ISBN 978-1-137-33717-7 (eBook) DOI 10.1057/9781137337177 Thisbookisprintedonpapersuitableforrecyclingandmadefromfully managedandsustainedforestsources.Logging,pulpingandmanufacturing processesareexpectedtoconformtotheenvironmentalregulationsofthe countryoforigin. AcataloguerecordforthisbookisavailablefromtheBritishLibrary. AcatalogrecordforthisbookisavailablefromtheLibraryofCongress. To my loving family, and late young brother Deonatus Aloysius To my loving family Ken To all the progressive people of Africa Amon To my mother, late father, wife and children: Ismail, Hamza and Leyla Kamel This page intentionally left blank Contents ListofTablesandFigures ix Preface x Acknowledgements xiii NotesonContributors xiv ListofAbbreviations xviii Introduction:NewDirectionsintheManagementofHuman ResourcesinAfrica 1 KenN.Kamoche,AmonChizema,KamelMellahiandAloysius Newenham-Kahindi Part I PeopleManagementinAfricanCountries 1 HRMIssuesandOutcomesinDomesticMergersand Acquisitions:AStudyoftheNigerianBankingSector 17 EmanuelGomes,DuncanAngwin,EmmanuelPeterandKamel Mellahi 2 FactorsHinderingtheAdoptionofHIV/AIDSWorkplace Policies:EvidencefromPrivateSectorCompaniesinMalawi 53 RhodaBakuwaandAminuMamman 3 PrivatizationandEmploymentRelationsinAfrica:TheCase ofMozambique 72 PaulineDibbenandGeoffreyWood Part II MultinationalsandPeopleManagementin Africa 4 KnowledgeAppropriationandHRM:TheMNCExperience inTanzania 97 KenN.KamocheandAloysiusNewenham-Kahindi vii viii Contents 5 HumanResourceManagementinSouthernAfrican MultinationalFirms:ConsideringanAfro-AsianNexus 126 FrankM.Horwitz 6 ManagingSustainableDevelopmentthrough Cross-CulturalManagement:Implicationsfor MultinationalEnterprisesinDevelopingCountries 152 AloysiusNewenham-Kahindi 7 WhenTwoAfricanCulturesCollide:AStudyofInteractions betweenManagersinaStrategicAlliancebetweenTwo AfricanOrganizations 180 EmanuelGomes,MarcelCohenandKamelMellahi 8 HumanResourceStrategiesforManagingBack-Office EmployeesinSubsidiaryOperations:TheCaseofTwo InvestmentMultinationalBanksinTanzania 202 AloysiusNewenham-Kahindi Index 226 Tables and Figures Tables 1.1 Stateofconsolidatedbanksandacquisitiongroup’s capitalbaseason31December2005 23 1.2 Interviewees 25 1.3 IntegrationapproachestakenbymergingNigerianbanks 32 1.4 SummaryofHRMpracticesandmergeroutcome 41 2.1 TargetpopulationsofHIV/AIDSprogrammes 61 2.2 Descriptivestatistics 63 2.3 Resultsofmultipleregressionanalysisforfactors hinderingtheadoptionofformalHIV/AIDSworkplace policy 64 3.1 Employmentrelationsinthepublicandprivatesectorin Mozambique 86 4.1 CitibankandStandardBank 109 5.1 Thesix-factorAfro-Asiantypology,followingJackson (2002) 131 5.2 SouthAfricanMNCperceptionsofkeysuccessfactorsin Chineselabourmarkets 138 5.3 Talentmanagementfactorsintransitionaleconomy contexts 141 5.4 Rankings2010(1–50) 142 6.1 Samplecharacteristics 162 6.2 Keyfeaturesofinstitutionalizationsystemsofselected SouthAfricanMNEs’behaviour 165 8.1 Casestudysubjectsandtheirbankingactivitiesin Tanzania 210 8.2 ThetwoMNCsinTanzania 212 8.3 Similaritiesinorganizationalsystems 215 8.4 Differencesinmanagementpractices 218 Figures 7.1 InternationalmarketdevelopmentofSouthAfrican telecomcompaniesinAfrica 187 7.2 Thenewdistributionofpower 192 ix

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