THE BUSINESS Effective Advertising Strategies L Marketing Strategy Collection I EXPERT PRESS for Your Business Naresh Malhotra, Editor DIGITAL LIBRARIES Cong Li EBOOKS FOR As the media landscape has evolved over the past few BUSINESS STUDENTS years, especially with the emergence of interactive and Effective Curriculum-oriented, born- social media, the philosophy of advertising is signifi- digital books for advanced cantly changing. Most businesses realize that the days business students, written when they relied on three national networks (ABC, NBC, by academic thought Advertising and CBS) and a few national newspapers to advertise are leaders who translate real- world business experience gone; thus, they begin to find alternatives to standard- E into course readings and ized advertising. Many of them begin to adopt more F F Strategies reference materials for individualized advertising approaches, empowered by E C students expecting to tackle Internet technologies. T I management and leadership This book outlines three fundamental strategies of ad- V E for Your challenges during their vertising: standardized, targeted, and individualized. It A professional careers. D describes each strategy in detail and discusses the pros V E POLICIES BUILT and cons of each. The importance of collecting consumer R BY LIBRARIANS insights and incorporating those insights into advertis- TI Business S • Unlimited simultaneous ing messages are also highlighted. Although a few high- IN usage technology companies, such as Google, Facebook, and G S • Unrestricted downloading Amazon, are showing success in delivering individualized T and printing advertising messages to consumers, this approach (includ- RA • Perpetual access for a T ing both personalization and customization) is not suitable E one-time fee G for all businesses. No single strategy is absolutely more I • No platform or E effective than the others; however, inside you are given a S maintenance fees F • Free MARC records real strategy based on a scrutiny of the value proposition of O • No license to execute the business and expectations of c onsumers. R Y O The Digital Libraries are a Cong Li is an Associate Professor in Advertising at the U R comprehensive, cost-effective University of Miami’s School of Communication. He B Cong Li way to deliver practical received his PhD in mass communication from the Uni- U S treatments of important versity of North Carolina at Chapel Hill. He also holds a IN business issues to every master’s degree in mass communication from Kansas ES student and faculty member. State University and an MBA in international business S from the University of Miami. He has published in a number of scholarly journals inside and outside the com- munication discipline, and has won the top paper award For further information, a at national advertising and communication conferences free trial, or to order, contact: several times. [email protected] www.businessexpertpress.com/librarians Marketing Strategy Collection Naresh Malhotra, Editor ISBN: 978-1-60649-868-2 www.businessexpertpress.com www.businessexpertpress.com Effective Advertising Strategies for Your Business Effective Advertising Strategies for Your Business Cong Li Effective Advertising Strategies for Your Business Copyright © Business Expert Press, LLC, 2014. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means—electronic, mechanical, photocopy, recording, or any other except for brief quotations, not to exceed 400 words, without the prior permission of the publisher. First published in 2014 by Business Expert Press, LLC 222 East 46th Street, New York, NY 10017 www.businessexpertpress.com ISBN-13: 978-1-60649-868-2 (paperback) ISBN-13: 978-1-60649-869-9 (e-book) Business Expert Press Marketing Strategy Collection Collection ISSN: 2150-9654 (print) Collection ISSN: 2150-9662 (electronic) Cover and interior design by Exeter Premedia Services Private Ltd, Chennai, India First edition: 2014 10 9 8 7 6 5 4 3 2 1 Printed in the United States of America. Abstract As the media landscape has evolved over the past few years, especially with the emergence of interactive media and social media, the philosophy of advertising is significantly changing. Most businesses realize that the days when they relied on three national networks (ABC, NBC, and CBS) and a few national newspapers to advertise are gone; thus, they begin to find alternatives to standardized advertising. Many of them begin to adopt more individualized advertising approaches, empowered by the Internet technologies. Although a few high-technology companies—such as Google, Facebook, and Amazon—are showing success in delivering individual- ized advertising messages to consumers, this approach (including both personalization and customization) is not suitable for all businesses. The problem is that many companies don’t know what strategy is the best for their business. The purpose of this book is to describe in detail and discuss the pros and cons of each of the three fundamental strategies of advertising: standardized, targeted, and individualized. The importance of collecting consumer insights and incorporating those insights into advertising messages will be highlighted. No single strategy is absolutely more effective than the others; however, here you are given a real strategy based on a scrutiny of the value proposition of the business and expecta- tions of consumers. Keywords advertising strategy, customization, individualization, personalization, standardization, targeting Contents Chapter 1 How Does Advertising Function in General? ..................1 Chapter 2 What Are the Three Advertising Strategies? ...................19 Chapter 3 H ow Does Standardized Advertising Strategy Work? .............................................................31 Chapter 4 How Does Targeted Advertising Strategy Work? ...........43 Chapter 5 H ow Does Individualized Advertising Strategy Work? .............................................................55 Chapter 6 How to Gather Consumer Insights for Advertising .......67 Chapter 7 H ow to Incorporate Consumer Insights Into Advertising............................................................79 Chapter 8 H ow to Integrate Different Advertising Strategies Together ........................................................91 Notes..................................................................................................101 References ...........................................................................................109 Index .................................................................................................121 CHAPTER 1 How Does Advertising Function in General? This opening chapter broadly describes the philosophies and practices in the advertising world. It also explains several key terminologies widely used in the advertising industry. Specifically, it answers the following questions: • How is advertising commonly defined? • How has the Internet changed the advertising business in general? • Why is advertising a combination of strategic thinking and creative work? • How should an advertising campaign be executed? • How should an advertising campaign’s effectiveness be measured? What Exactly Is Advertising? Traditional Definition Since this book explains how to select and implement an effective adver- tising strategy, the first thing that I need to do is to define what advertis- ing is or what, in my opinion, advertising really means. This is not an easy task, at least it is not as easy as it sounds. The truth of the matter is this: Most people encounter hundreds or even thousands of commercial mes- sages per day, and the definition of advertising is largely subject to each person’s individual experience. As seen in an article published in the Jour- nal of Advertising,1 numerous definitions of advertising, given by differ- ent textbooks, dictionaries, trade organizations, and government agencies
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