EDUCATIONAL LEADERSHIP PERSONAL GROWTH FOR PROFESSIONAL DEVELOPMENT Harry Tomlinson 8615pre.qxd 18-Apr-04 11:34 PM Page i Educational Leadership 8615pre.qxd 18-Apr-04 11:34 PM Page ii Published in Association with the British Educational Leadership, Management and Administration Society This series of books published for BELMAS aims to be directly relevant to the concerns and professional development needs of emergent leaders and experi- enced leaders in schools. The series editors are Professor Harry Tomlinson, Leeds Metropolitan University and Dr Hugh Busher, School of Education, University of Leicester. Titles include: Rethinking Educational Leadership: Challenging the Conventions (2003) Edited by Nigel Bennett and Lesley Anderson Developing Educational Leadership: Using Evidence for Policy and Practice (2003) Edited by Lesley Anderson and Nigel Bennett Performance Management in Education: Improving Practice (2002) Jenny Reeves, Pauline Smith, Harry Tomlinson and Christine Ford Strategic Management for School Development: Leading your School’s Improvement Strategy (2002) Brian Fidler Subject Leadership and School Improvement (2000) Hugh Busher and Alma Harris with Christine Wise Living Headship: Values and Vision (1999) Edited by Harry Tomlinson School Culture (1999) Edited by Jon Prosser School Improvement After Inspection? School and LEA Responses (1998) Edited by Peter Earley Policy, Leadership and Professional Knowledge in Education (1998) Edited by Michael Strain, Bill Dennison, Janet Ouston and Valerie Hall Managing Continuous Professional Development in Schools (1997) Edited by Harry Tomlinson Choices for Self-managing Schools: Autonomy and Accountability (1997) Edited by Brian Fidler, Sheila Russell and Tim Simkins 8615pre.qxd 18-Apr-04 11:34 PM Page iii Educational Leadership Personal Growth for Professional Development Harry Tomlinson 8615pre.qxd 18-Apr-04 11:34 PM Page iv © Harry Tomlinson 2004 First published 2004 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act, 1988, this publication may be reproduced, stored or transmitted in any form, or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency. Inquiries concerning reproduction outside those terms should be sent to the publishers. SAGE Publications Ltd 1 Oliver’s Yard 55 City Road London EC1Y 1SP SAGE Publications Inc 2455 Teller Road Thousand Oaks, California 91320 SAGE Publications India Pvt Ltd B-42 Panchsheel Enclave Post Box 4109 New Delhi-110 017 British Library Catalogue in Publication data A catalogue record for this book is available from the British Library ISBN 0 7619 6776 1 ISBN 0 7619 6777 X Library of Congress Control Number: 2002115859 Typeset by Dorwyn Ltd, Hampshire Printed in Great Britain by the Athenaeum Press, Gateshead 8615pre.qxd 18-Apr-04 11:34 PM Page v Contents Series Editor’s Preface viii Biographical Note x Introduction xi 1 Self-Management and Personal Development 1 2 Self-Understanding, Personality and Psychometric Instruments 11 3 Emotional Intelligence 22 4 360-degree Feedback 33 5 Accelerated Learning, the Brain, Competencies and Interviews 43 6 Neurolinguistic Programming and Professional Development: Improving Communication Skills 53 7 Developing Creativity, Intuition and Innovation in Schools 64 8 Managing Stress and Managing Time 75 9 Career Development and Development as a Professional 86 10 Training, Coaching and Mentoring 97 11 Interpersonal Skills, Decision-Making and Team Learning 107 12 Leadership Development 118 13 Performance Management 129 14 Ethics, Values, Vision, Mission and Gender 140 v 8615pre.qxd 18-Apr-04 11:34 PM Page vi vi EDUCATIONAL LEADERSHIP 15 Culture, Change and Organizational Health 150 16 Strategy 161 17 Quality Models 172 18 The Learning Organization and Knowledge Management 185 19 Business Process Re-engineering: Achieving Radical Change 197 20 Work and Life: Achieving a Balance and Planning for the Future 207 Index 217 8615pre.qxd 18-Apr-04 11:34 PM Page vii With thanks for personal support from Berry, Kate (and Nodd), and Bob for keeping asking. 8615pre.qxd 18-Apr-04 11:34 PM Page viii Series Editor’s Preface I am delighted to celebrate the arrival of another book by Harry Tomlinson, for the BELMAS series of books. In it he discusses how important it is that leaders of educational organizations know themselves in order to be successful. How that process of self-knowing can be undertaken is carefully developed in the first six chapters through discussion of a variety of approaches for this. Clearly the pagan oracle at Delphi was sharper at developing resourceful humans than have been many modern secular perspectives on leadership and management. It, too, recog- nized the importance of people understanding how they related to the cultures and systems of the communities in which they worked, especially if they wanted to be successful leaders. It, too, encouraged people to understand themselves, their emotions, their strengths and weaknesses, and their values and the quality of their communications with other members of their communities, in order for them to be successful as leaders. Harry, however, uses a different process from the smells and incantations of the oracle to gain and offer insight into the complexities of human interactions in educational organizations although he, too, recognizes the importance of leaders offering counselling, coaching and mentoring to help their colleagues develop cre- ativity. This, he argues, is necessary to support the quest of staff for innovation and change to cope with the impact of alterations in the contexts of their schools and colleges on the ways in which they work. Six chapters consider ways in which leaders can support the professional development of their colleagues. In drawing on an extensive and up to date literature from business management as well as from educational management on personal and professional development and the implementation of change in schools and colleges, he shows how the priestly class of leaders at institutional and middle level can develop particular organizational cultures and sub-cultures to project their core values and shape the working envi- ronments of a school or college for staff and students. These values he argues are particularly visible in the visions projected by leaders to guide the missions of their schools and colleges, and in the systems and organizational structures that are established and maintained in them. Learning is placed at the centre of personal and professional development and so at the fulcrum of organizational development: processes of individual and institutional change require participants to learn and to act within consciously rather than tacitly understood value frameworks and social, economic and polit- viii 8615pre.qxd 18-Apr-04 11:34 PM Page ix SERIES EDITOR’S PREFACE ix ical contexts. Those cultures (value systems and their manifestations) and prac- tices that are more able to cope with ambiguity seem to help their participants accommodate to change more smoothly. Seven chapters consider the processes of change as they have been debated by a variety of recent scholars. Implicit in these and in some of the other chapters are the asymmetrical power relationships in schools and colleges between leaders at all levels and other staff and students, and the ability of successful leaders to project power effectively in order to bring about change. This learning is, however, of a self-reflective nature that invites the actors in schools to consider their actions in their current contexts in order to resolve how to improve the quality of schooling to benefit all participants. The structure of the book reflects this concern with active learning, spattering the text with a series of questions as well as lists of actions which readers might undertake, to encourage readers to juxtapose critically their learning from engaging with the text with cur- rent practices in their schools and colleges. It is perhaps fitting that the book should close with a chapter on one of the great conundrums of working life: sustaining a balance between work and life. And it is intriguing that the chapter places these notions in contradiction with each other rather than considering work as part of life. This chapter seems pecu- liarly apt, but offers no solutions except for people to tune into their values, at a time in English society when the importance of people’s dedication to the pursuit of organizational goals has been emphasized by central government and private industry, heedless of people’s personal and social needs or of the needs of others in their role sets outside the compass of the organizations for which they work. We have all suffered in this period from the impact of this individualist neo-lib- eral ideology destroying notions of community and social life and replacing values of collaboration and shared decision-making in pursuit of agreed common goals with ones of aggressive competition to generate increasing individual wealth regardless of the needs of those people lacking in sufficient social, personal or intellectual capital to compete effectively. So it is of great value that this book reminds readers that there is more to living than work and that successful adaptation to changing circumstances, at least in educational organizations, depends more on cooperation and teamwork in pur- suit of shared values and goals, developed through self-awareness, emotional understanding and collaborative learning, than it does on competitive cutting edge strategies that promote the aggrandizement of the implementer and the destruction of the opposition, be that construed as the neighbouring producer, neighbouring school or neighbouring classroom. Hugh Busher School of Education, University of Leicester