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U.S. INFORMATION SERVICES MARKETANALYSIS PROGRAM Education and Training Information Services Opportunities in Cross-industry Marl<ets 992-1 997 1 INPUT^ 1280VillaStreet, MountainView, CA94041, (415) 961-3300 AUGUST 1992 INFORMATION SERVICES OPPORTUNITIES IN CROSS-INDUSTRY MARKETS 1992-1997 EXCERPT EducationandIVaining INPUT 1280ViUaStreet,MountainView,California94041-1194 (415)961-3300 INFORMATIONSERVICESOPPORTUNITIESINCROSS-INDUSTRYMARKETS,1992-1997 INPUT Publishedby INPUT 1280VillaStreet MountainView,CA94041-1194 U.S.A. U.S.InformationServices lUlaritetAnalysisProgram (MAP) InformationSen/IcesOpportunitiesin Cross-IndustryMarkets,1992-1997 EducationandTraining Copyright©1992byINPUT.Allrightsreserved. PrintedintheUnitedStatesofAmerica. No partofthispublication may be reproduced or distributedinanyform,orbyanymeans,orstoredinadata baseor retrieval system, withoutthe priorwritten permissionofthepublisher. Theinformationprovidedinthisreportshallbeusedonly bytheemployeesofandwithinthecurrentcorporate structureofINPUPsclients,andwillnotbedisclosedto anyotherorganization orperson including parent, subsidiary,oraffiliatedorganizationwithoutpriorwritten consentofINPUT. INPUTexercisesitsbesteffortsinpreparationofthe information provided inthis reportandbelievesthe informationcontainedhereintobeaccurate. However, INPUTshallhavenoliabilityforanylossorexpensethat mayresultfromincompletenessorinaccuracyofthe informationprovided. MAACE'504'1992 INFORMATIONSERVICESOPPORTUNITIESINCROSS-INDUSTRYMARKETS,1992-1997 INPUT Abstract ThisdocumentextractsChapterV,EducationandTraining,from input'sfullreport.InformationServicesOpportunitiesinCross- IndustryMarkets,1992-1997. TheexcerptcontainstheIntroduction (ChapterI)andEducationandTraining(ChapterV)chaptersfromthe fullreport,andalsoprovidesAppendixA,DefinitionofTerms,andthe market-specificfinancialsfromAppendixB,ForecastDataBase. TheexcerptdoesnotcontaineithertheExecutiveOverviewor ConclusionsandRecommendationschaptersfromthefuUreport,since thesesectionsaddressallcross-industrymarketsectorsatanoverview level. Theextractisintendedforreaderswhohaveaninterestinasinglecross- industrymarketsector. Ifdataandanalysisofothercross-industry marketsectorsisrequired,itcanbeobtainedbypurchasingthefull report,InformationServicesOpportunitiesinCross-IndustryMarkets, 1992-1997. MAAOE e1992byINPUT.ReproductionProhibited. INFORMATIONSERVICESOPPORTUNITIESINCROSS-INDUSTRYMARKETS,1992-1997 INPUT Table ofContents Introduction I-l A. PurposeandOrganization I-l 1. Purpose TI-l-f 2. Organization 1-2 B. ScopeandMethodology 1. Cross-IndustrySectorDefinitions 1-3 2. DeliveryModeDefinitions 1T-13 3. Methodology C. ForecastAssumptions 1-4 1. EconomicOverview T1-A4 2. EconomicImpact TX-«J D. RelatedReports Tl-£o 1. U.S.Markets T1-£0 2. EuropeanMarkets Tl-£O. EducationandTraining V-1 A. Definitions v-1 B. InformationServicesMarkets v-1 1. ApplicationsSoftwareProducts v-4 2. TurnkeySystems V-6 3. ProcessingServices V-6 C. UserDepartmentDirections V-7 D. Trends/TechnologyRatingsofImportance V-10 E. VendorsandCompetitiveEnvironment V-12 1. VendorCharacteristicsandTrends V-12 2. LeadingandEmergingVendors V-13 3. VendorProfiles V-15 a. AmericanTrainingInternational(ATI) V-15 b. CrwthComputerCourseware V-15 c. GoalSystemsInternational,InformationTechnology V-16 Division d. NationalEducationTrainingGroup V-17 MAACE &1992byINPUT.ReprodudionProhibitad.