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eBay Motors the Smart Way: Selling, Buying Cars, Trucks, Motorcycles, Boats, Parts, Accessories; Much More on the Web's 1 Auction Site PDF

305 Pages·2004·3.05 MB·English
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eBay Motors the Smart Way Other Books by Joseph T. Sinclair eBay the Smart Way eBay Business the Smart Way eBay Motors the Smart Way Selling and Buying Cars, Trucks, Motorcycles, Boats, Parts, Accessories, and Much More on the Web’s #1 Auction Site Joseph T. Sinclair and Don Spillane American Management Association New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco Shanghai • Tokyo • Toronto • Washington, D.C. Special discounts on bulk quantities of AMACOM books are avail- able to corporations, professional associations, and other organiza- tions. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent pro- fessional person should be sought. Library of Congress Cataloging-in-Publication Data Sinclair, Joseph T. eBay motors the smart way : selling and buying cars, trucks, motorcycles, boats, parts, accessories, and much more on the web’s #1 auction site / Joseph T. Sinclair, Don Spillane.—1st ed. p. cm. Includes bibliographical references and index. ISBN 0-8144-7252-4 1. Internet auctions. 2. Automobile auctions—Computer network resources. 3. eBay (Firm) I. Spillane, Don. II. Title. HF5478.S472004 381’.456292—dc22 2003027336 CIP © 2004 Joseph T. Sinclair. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1 To my Michigan relatives and friends, especially to my uncle and aunt, William Patrick Connolly and Dorothy Margaret Hoener Connolly, and my cousins, Kathleen Grace Connolly Rogers, William Patrick Con- nolly, Jr., and Carol Miriam Connolly Anderson; to my friends Herman and Ernestine Shelton, and their son John L. Shelton and his wife Mar- garet Mauer Shelton; and to my relatives and friends who worked in the automotive industry including my grandfather Albert L. Hoener, uncle William P. Connolly, cousin Dale L. Prentice, friend Douglas Zahn, and my parents’ life-long friends George I. Connely and Irving Brown, together with their wives Elizabeth Butler Connely and Jane Brown. Joseph T. Sinclair To my father Daniel J. Spillane and brother Dennis J. Spillane who left us too young and are missed every day. Don Spillane Contents Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii I. Introducing eBay Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 National Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Used Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 For Buyers and Sellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Auction? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 The Other Side of the Motors Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 eBay Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 About the Authors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 VII VIII CONTENTS 2. Used Vehicle Market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Non-Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 3. Owning a Used Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Emotion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Used Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Test Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 II. Personal Buying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 4. Prices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 On the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 The Spread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Get Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 5. Quality Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Paper Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Published Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Check Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Standard Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 6. Financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 The 0 Interest Loan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Loan Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Two Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 CONTENTS IX Buyer’s Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 What’s to Be Financed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 And eBay? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 7. Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Types of Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Amount of Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 8. Bidding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Bidding Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 A Controversy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 A Buying Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 9. Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Sources of Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 1Source Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 eBay’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 10. Arranging Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Store and Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Delivery Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

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In 2002, 300,000 vehicles with a total value of $3 billion were sold -- on one Web site. Is it any surprise the site is eBay? For buyers, sellers, dealers, and parts and accessories vendors, there's simply no other marketplace to match the huge selection, broad exposure, and ease of use that are eBa
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