E-week (31 July 2006)

70 Pages·2006·6.599 MB·English

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www.eweek.com OPINION
Eric Lundquist: Data
center failure holds a
chilling warning 8
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Susan Paul,
director of IT
infrastructure
at Fallon Clinic
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PPAAGGEE 1199
digital EXCLUSIVE BONUS CONTENT!
NEWS LABS SPENCER F.
Microsoft’s 12 Michael Caton KATT
HHWWEEEEKK LLAABBSS
new principles hosts a virtual The Katt texts
are a sign of big walk-through of and camera- EExxcchhaannggee 22000077 BBeettaa 22
change at the Exchange Server phones his way
software maker 2007 Beta 2 through history sshhoowwss bbiigg cchhaannggeess
EW1 EW3 EW4 3333
JULY 31, 2006
VOL. 23, NO. 30 • $6
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Symantec™ Client Security 3.1
• Automatically detects and repairs the effects of spyware, adware, viruses
and other malicious intrusions in real time to help keep systems safe
• Improved insight via graphical reporting informs of emerging threats
• Enhanced out-of-the-box firewall configurations minimize configuration efforts while
stopping the majority of threats
10 - 24 user ugrade license with 1-year Gold Maintenance3,4$42.99 CDW 958321
10 - 24 user full version license with 1-year Gold Maintenance3,4$53.99 CDW 949724
CA® Integrated Threat Management r8
• Simplified management reduces administration time
and costs associated with managing threats
• Prevents losses due to confidential information leakage due to
malware, spyware, etc.
• Averts productivity losses from wasteful or unauthorized
use of Internet resources
• Improves PC performance by keeping PCs clean and running efficiently
• Streamlines security management enabling IT to focus on strategic business initiatives
100 - 249 user competitive upgrade license6$29 CDW 922431
UP TO $1000 INSTANT REBATE5
100 - 249 user license6$40CDW 922425
Do you know if you have enough
network protection?
PGP® Whole Disk Encryption for Enterprises
• Offers comprehensive mobile security for notebooks, desktops,
external drives and USB flash drives
(You’ll fi nd out one way or another.) • Protects data from unauthorized access
• Complies with existing and emerging industry and government
Call regulations for information security
Today’s sophisticated security threats go way beyond what antivirus can handle. That’s why CDW • Complies with business partner data protection requirements
has all the technology you need for full client security protection. From encryption to content filtering
to antispyware and beyond, we have a wide variety of the top names in the industry. And we have
the expertise to answer questions, offer advice and build solutions that will help hold up to the
worst threats out there. So call today and get the total protection you need.
Websense® Web Security Suite – Lockdown Edition™
Trend Micro Client Server Messaging Security for SMB • Advanced security policy management detects and analyzes desktop
security threats and application activity
• Protects PCs, Windows® servers and Microsoft® Exchange servers
• Multilayered protection protects desktops inside and outside
against viruses, spam and hackers
the corporate network
• Provides systems with 24 x 7 real-time threat monitoring, pulse-point
reporting and automatic threat protection • Centralized management sets and manages policies with a central Call
and easy-to-use Websense Manager
• Identifies vulnerabilities, prevents threats and cleans up—all
• Removable media lockdown manages the use of USB, FireWire®,
without intervention
CD/DVD burners and external hard drives
51-100 user license with 1-year Maintenance1,2$39 CDW 864739
Check Point Integrity NGX™
• Protects against worms, spyware and intrusion attempts that evade other
security products
• Delivers Total Access Protection, ensuring that both IT-managed and guest PCs are The Security Solutions You Need When You Need Them.
automatically secured before they are allowed to connect to the enterprise network
• Automatically updates antivirus and patches, terminates malware, removes spyware,
blocks buffer overflow attacks and secures employee use of instant messaging services
100 - user license Call CDW 886048
1000 - user license Call CDW 886051
1Maintenance includes 9 x 5 technical support and the latest software version upgrades and enhancements. 2Purchase a minimum of fi ve licenses to qualify; call your CDW account manager for details. any other (ITM/SCM) mail-in rebate or instant rebate offer sponsored by CA; offer ends 9/30/06. 6Includes 1-year Enterprise
3Gold Maintenance includes technical support (standard business hours), 1-year upgrade protection and 1-year virus defi nitions. 4Licensing requires a minimum order of 10 licenses; call your CDW Maintenance (24 x 7 technical phone support and upgrade protection). FireWire® is a registered trademark of Apple®Computer Corp.
account manager for details. 5$10 per node instant rebate; up to $1000 per customer on qualifying products; call your CDW account manager for details; this instant rebate offer cannot be combined with Offer subject to CDW’s standard terms and conditions of sale, available at CDW.com. © 2006 CDW Corporation.
Dinosaurs always leave huge footprints.
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AMD OpteronTM processor. They’re designed to generate less heat in blade server environ-
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Architecture with HyperTransportTM technology, the AMD Opteron processor provides more
performance-per-watt and CPU scalability. In short, huge performance in a smaller space.
AMD OpteronTM processors can increase server
rack density by 25% over the competition.
www.amd.com/lessenergy
© 2006 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, AMD Opteron, and combinations thereof, are trademarks of Advanced Micro Devices, Inc.
f
THIS WEEK
Few internet users—everyone from row may require not a football stadium to to a more robust electronic records
ITmanagers downloading white papers house them, but merely a conference table. system. The move first required a major
to teens desperately trying to find friends Senior Editor Jeffrey Burt details one possi- build-out of the network, enabling more
online—have ever concerned themselves ble future in his story on Page 11. In it, serv- scale, security and compliance capa-
with where or how their bits of data are flow- ers are “cells,” and racks resemble snowflake- bilities. The price was high, but, for the
ing. For many dot-com CEOs, VPs of sales, shaped structures only about 1 foot high patients, it was worth it. ´
accountants and other money and 18 inches wide, considerably
changers, however, the data center reducing not only size but power Contact eWEEK Editor Scot Petersen at scot_
is the business. When it’s not run- and cooling costs as well. [email protected].
ning, there’s no business. We are talking maybe 10 years
MySpace.com, one of the out, by which time Google may be
PODCASTS
most heavily trafficked sites ready to upgrade/downsize. What’s
on the Web, found that out the important is that as the responsibil-
hard way July 23 when it was hit ity of the data center grows, so does go.eweek.com/podcasts
by a power outage. eWeek Edi- the need to think out of the rack,
torial Director Eric Lundquist so to speak. “I don’t want to call it a eWEEK InfraSpectrum
SCOT PETERSEN
asks why it had to happen in data center,” said Daniels, “because The dramatic growth and high exposure
his weekly Up Front column, on Page 8, that has a paradigm connected to it, and we of eBay’s Web presence make it a rare
and points out that the event should be wanted to get away from that.” example of a grid computing platform
a warning to all IT managers: Spare no Infrastructure also is at the center and application portfolio that are well past
expense when it comes to the data center. of the latest eWEEK Road Map feature, the pilot-project stage. Technology Editor
Google certainly isn’t. It’s building a data starting on Page 19. Senior Editor Paula Peter Coffee talks with eBay Research
center the size of two to three football Musich tracks Fallon Clinic’s transition Labs distinguished research scientist Paul
fields. The bigger the better, right? Strong about the technical and manage-
IfHewlett-Packard’s George Daniels’ ment challenges of making grids a reality.
vision is correct, the data centers of tomor-
OnBusiness
F
WEEK.COM In this debut OnBusiness podcast: RFID.
partnership, but you’ll eWEEK Senior Editor Kevin Fogarty talks
have to pop in at the with RFID (radio-frequency identification)
CHIP-IRIFIC We’re expecting site to find out for sure expert Fran Rabuck of Rabuck Associates
IBM and ADVANCED MICRO after Senior Writer Chris about the implications of China joining the
DEVICES to announce that Preimesberger files his report. to check out other stuff, too, European Union’s BRIDGE project.
including a demo of “BLUE
IBM is cranking up the use
uBLACK HAT HAPPEN- PILL”—technology that makes TestRun
ofOPTERON in its server line
when the two make a joint INGS It’s historic this time: malware 100 percent undetect- eWEEK Labs Director Jim Rapoza talks to
announcement in the Big Apple MICROSOFT’S the first software able—from stealth malware eWEEK Labs Senior Analyst Jason Brooks
vendor ever to be allowed a researcher Joanna Rutkowska. about Brooks’ review of VMware Server
on Aug. 1. If that’s truly the
full track at the conference, Meanwhile, Senior Writer Matt 1.0. With the product from the leading vir-
case, it’s ’bout time, given the
in Las Vegas July 29-Aug. Hines plans to buttonhole tual machine company now free, VMware
competitive jump that Opteron’s
3. Our Redmond friends’ attendees to get feedback on Server looks to be a tool that should be on
given Hewlett-Packard and Sun
exploits will focus on showing Microsoft’s work and on the every IT professional’s desktop.
Microsystems. There’s also con-
off all the security goodness changing threat landscape.
jecture that the two companies in Vista, says Senior Writer UpFront
might grow their chip-making LAB LOOKS We’ve got Senior
Ryan Naraine. He’ll be there Greg Smith, CIO of the World Wildlife
AnalystJason Brooks’ review
Fund and author of the best-selling book
TRY IT NOW! ofVMWARE SERVER 1.0 up,
digital “Straight to the Top: Becoming a World-
go.eweek.com/zinio replete with some eye candy
Class CIO,” talks with eWEEK Editorial
in a slide show. Also check
Exclusive bonus coverage for digital edition subscribers: DirectorEric Lundquist about what skills
out Technical Analyst Mike
you need to make it to the top at your
News Labs Spencer F. Katt Caton’s review of EXCHANGE,
company. Smith also reveals the digital
Microsoft’s 12 new Michael Caton The Katt text- which comes with—you
products he uses to keep in touch when
principles are a hosts a virtual messages and guessed it—a slide show full
he travels to some of the world’s most re-
sign of big change walk-through of camera-phones of yet more eye candy.
mote locations for the World Wildlife Fund.
at the software Exchange Server his way through
maker 2007 Beta 2 history
www.eweek.com JULY 31, 2006 n eWEEK 5
Find tools and guidance to defend your network at microsoft.com/security/IT
Free Tools and Updates: Streamline patch management Antivirus for Exchange: Download a free trial of Antigen® for
with automated tools like Windows ServerTM Update Services. Exchange and arm your e-mail server with powerful multi-engine
And verify that your systems are confi gured for maximized protection from viruses, worms, and inappropriate content.
security with Microsoft® Baseline Security Analyzer.
Learning Paths for Security: Take advantage of in-depth
Microsoft Security Assessment Tool: Complete this online training tools and security expert webcasts organized
free, online self-assessment to evaluate your organization’s around your specifi c needs. Then test your security solutions
security practices and identify areas for improvement. in virtual labs, all available on TechNet.
JULY 31, 2006
Editorial Director Eric Lundquist
Editor Scot Petersen
CONTENTS
Executive Editor/News Larry Dignan
Director/eWEEK Labs Jim Rapoza
Executive Editor/eWEEK Labs Deb Donston
Technology Editor Peter Coffee
Executive Editor Stan Gibson
Executive Editor/Technology Sean Gallagher
NEWS
News Editors John Pallatto, Lisa Vaas,
Steve Bryant, Don Sears 44
Senior Editors Jeffrey Burt, Peter Galli,
Paula Musich, Darryl K. Taft
Senior Writers Renee Boucher Ferguson,
John Hazard, Matt Hines, Ryan &
Naraine, Chris Preimesberger, NEWS 26 Lotus Notes and
John G. Spooner, Wayne Rash
Staff Writers Scott Ferguson, Deborah Linux are challenging
Rothberg
ANALYSIS Microsoft Exchange
gWEEK LABS Server 2007.
West Coast Technical Director Cameron Sturdevant
TecShennicioarl AAnnaallyyssttss MHeicnhrya eBl aCltaatzoanr,, JAansdorne wBr oGoakrscia 11 Hewlett-Packard is 26 Microsoft Exchange
Senior Writer Anne Chen looking to a more effi- Serverlacks automatic
FEATURES cient snowflake design operation and migration.
Associate Editor, Solutions Series David Weldon for data centers.
Senior Editor Kevin Fogarty 27 A data store change
12 HP ratchets up R&D looms for Microsoft
EDITORIAL PRODUCTION
Managing Editor Rick Dagley in an effort to simplify Exchange Server.
Deputy ManagCionpgy E Cdhitioerf DJimeb Wra ilPliaemrrys design and lower costs. 28 The Buzz
Senior Copy Editor Emily Zurich
Copy Editors SKehlasneey OAd’Naemilsl, Vikki Lipset, 13 AMD hopes its ATI deal OPINION
Newsletter Editors Jenni Miller, Alethea Yip tightens processor and f
WEEKLABS
ART DEPARTMENT chip-set integration and
Senior Art Director Stephen Anderson attracts big businesses. 5 This eWEEK: Beware of
Associate Art Director Paul Connolly
Senior Production Designer Tara-Ann Fasulo the data center’s needs.
Senior Designer Chip Buchanan 33 REVIEW: Exchange
8 Eric Lundquist: Future
gWEEK Server 2007 provides
heat waves could burn
Publisher a bevy of changes that
Karl Elken ill-prepared IT managers.
Business Manager require careful evalua-
Eric Berk tion. 30 Our View: It’s a good
Marketing
Eric Lubeck, Senior Research Director time to cut a deal.
Peter Chiacchiaro, Associate Research Manager 35 REVIEW: Aventail’s
ProMdiucchtaieoln D MiCaanrlaisger and F5’s SSL VPN 30 Reader mail
Ad Traffic Coordinator appliances deliver gran-
Tim Bennett 41 Jim Rapoza: We can all
ular app-level access.
be heroes when it comes
ZIFF DAVIS MEDIA 40 Tech Analysis: SSL to Internet security.
Chairman & CEO VPNs are poised to
Robert F. Callahan 16 45 Peter Coffee: User
Chief MFianrakn Mcioayle Orfficer meet remote needs. expectations should be
Executive Vice President &Chief Content Officer 42 Sample RFP: Size, acknowledged.
Michael J. Miller
Executive Vice PreGseindeernatl, CLiocuennsseinlg & Legal Affairs, wtoepi gthhet alanpdt obpa tategreyn ldifea . 47 Spencer F. Katt: HP,
Gregory Barton 14 Microsoft’s Windows Microsoft and Dell
PRESIDENTS Vista security and root- 44 REVIEW: Z-Box offers rumors are “Irresistible.”
SlSoacno tSt MeycmCoaurrt h(yE n(Gtearpmreis eG Groruopu)p) kits are on the Black low-cost storage.
Jason Young (Consumer Tech/Small Business Group) Hat agenda.
SENIOR VICE PRESIDENTS
Kenneth Beach (Corporate Sales) 16 HP’s Mark Hurd says
Ira Becker (Game Group) the Mercury deal offers
Jim Louderback (Editorial Director, Consumer/Small Business Group)
Angelo Mandarano (Internet) a big boost for SOA.
Martha Schwartz (Custom Solutions Group)
Michael Vizard (Editorial Director, Enterprise Group)
18 Labs:The HP-Mercury
VICE PRESIDENTS
John Davison (Game Group) mashup will change
Elaine Ebner (Corporate Sales) testing tacks.
Karl Elken (Publisher, eWEEK)
Aaron Goldberg (Market Experts) HEALTHY
Barry Harrigan (Web Buyers Guide) 18 Work in Progress:
Kristin Holmes (International Licensing)
Michael Krieger (Market Experts) The Labs is putting
Ray Ledda (Game Group) CHANGES
Rick Lehrbaum (Internet) Microsoft Office alter-
Eric Lundquist (Editorial Director, eWEEK)
Chris Maginn (Internet) natives to the test.
Jim McCabe (PC Magazine)
PaBuSle Octho’ RtRt eeMipllcye Dt(aEa vn(Heienul tm (MGanaa mrRkeee tsGinogruo rGucpero)s)up) 25 Career Central 19 SFaulsloann PCaliunli c’s
Dave Rock (Circulation) is helping the
Chris Stetson (Research/Market Intelligence)
Stephen Sutton (Audience Development, Consumer/Small Business) practice move
Stephen Veith (Enterprise Group Publishing Director)
Monica Vila (Event Marketing Group) to electronic
Randy Zane (Corporate Communications)
health records.
eWEEK editorial staff members can
be reached at [phone] or
[phone], or via e-mail using the following formula: firstname_ Cover photo: Jon Chomitz
[email protected]. For example: [email protected].
(Don’t use middle initials in address.)
www.eweek.com JULY 31, 2006 n eWEEK 7
&
NEWS ANALYSIS
WEBLOG
ERIC LUNDQUIST: UP FRONT
Pac-Man runs as servers burn
ERIC’S PICKS FROM GWEEK BLOGS
go.eweek.com/weblog
DATA CENTERS ARE AS RETRO AS DOWNED MYSPACE’S PLACEHOLDER
@
Last week among the full size of Google’s IT infrastructure, best
STEVE BRYANT
the casualties of the estimates put the number of custom-built, Linux
Bad IP call: Quality =
California heat wave systems at around a half million and growing. The
net neutrality problem?
was MySpace.com, which capital investment is in the billions of dollars.
conked out for about 12 Companies such as Google, Yahoo and Micro-
hours. While there were soft don’t invest billions unless they believe they A recent report that net
certainly aspects of the can get a return on their investment and that that telephony quality is worsen-
heat wave that were more investment can provide a strategic advantage over ing has “bad news for net
severe (and, in some cases, their competitors. While you don’t have a few bil- neutrality advocates” written
deadly), the downing of the most popular lion around to invest, outages such as the one at all over it. Or does it? The
social networking site in the United States MySpace and the heat wave that swept across the report, published by Brix Net-
should make technology managers go back United States last week should give you pause to works, says voice quality is
and take a look at their budgets for next year. take a look inside that server room upon which worsening because voice traf-
It seemed appropriate that the folks at your company depends. fic is competing for packets
MySpace put up an online version of that Do you know how much power your server on networks crowded with
1980s video-game favorite, Pac-Man, while room consumes? What is your plan if the local video traffic. The report data
their main site was down. The measure- utility announces it is going to have rolling black- relies on people downloading
ment and control of electrical usage, heat- outs? Can you balance your server utilization to an applet from TestYourVoip.
ing and cooling in the server room really the amount of computing required, or, like many com. The problem with this
haven’t advanced all that much since Toru servers, is your server running systems at 100 report, though, is that vol-
Iwatani came up with the idea of that yellow percent even if your computing needs are at 10 untary use of that Web site
sliced hockey puck chasing those four ghosts percent? When was the last time you tested your over a period of time isn’t
around the Pac-Man screen. failover and backup systems? Does your 2007 a good scientific control.
Few things spur corporate technology technology plan include investigating a virtualized What’s needed here is a con-
spending like lost sales. And in these days of infrastructure, so a blackout at one site does not trolled experiment wherein a
the digital enterprise, mean a blank screen for designated number of VOIP
the loss of your site for WHEN WAS THE LAST TIME users trying to use your users on multiple networks
a half day translates into Web site? Have you grilled are monitored over a specific
YOU TESTED YOUR FAILOVER
lost ad sales that will your technology vendors time frame. 7/25/06
never be recovered. Sys- AND BACKUP SYSTEMS? on their plans to offer serv- @
tem backup, data recov- ers designed to scale back
LARRY SELTZER
ery and guaranteeing uptime are those boring according to usage? Have you really taken those
Screaming cell
infrastructure meetings that always seem vendors to task and asked them to actually show
phones!
to get delayed or canceled. Maybe it takes a you products instead of plans?
record heat wave to bring those discussions Disaster recovery plans often get put on a
to the forefront, and maybe this last round of budgeting diet as corporate executives look for Thanks to Ferris Research for
nationwide heat waves will bring you back to the cheapest option while figuring that disasters referring me to Synchronica, a
the budgeting table regarding your 2007 tech- are going to happen to someone else, not their company that sells mobile syn-
nology budget. Consider the following: company. But a disaster doesn’t have to be on chronization and management
Google is building a massive and secret data the scale of a Hurricane Katrina to knock down solutions. Its Mobile Manager
center in The Dulles, Ore., and Microsoft and your company’s technology infrastructure. A solution has a feature for remote
Yahoo are doing the same about 130 miles north heat wave can cripple your computing capabili- wipe-and-lock of devices OTA
of The Dulles. While those companies love to ties as effectively as a major storm. (over the air) in case they are
talk about their latest features and next genera- Let the embarrassment of MySpace and lost or stolen. But what’s really
tion of products and services, they rarely talk the investment philosophy of Google and cool is the “scream” feature. If
about their data centers. Yet, the data centers are Yahoo be a lesson in making sure disaster you lose your phone, you call
the key to their future growth. recovery also means keeping the system up the help desk, it issues the
The Google data center under construction (as as the temperature goes up. You want your remote wipe-and-lock, and the
it appears from photographs) will be two to three customers to be buying your products, not cell phone emits a loud, annoy-
football fields in size and will include four big playing Pac-Man. ´ ing sound. If the thief or phone
cooling towers. The 30-acre site is at the intersec- is still nearby, you’ll be able to
tion of cheap power, cheap cooling and volumes Editorial Director Eric Lundquist can be reached identify either. 7/24/06
of Internet access. While little is known about at [email protected].
8 eWEEK n JULY 31, 2006 www.eweek.com