E-week (18 September 2006)

70 Pages·2006·6.821 MB·English

www.eweek.com Peter Coffee:
WW II code
cracking offers
IT lessons
56
T H E E N T E R P R I S E N E W S W E E K L Y
NEWS & ANALYSIS
It’s tough to
map, and cut
off, the malware
money trail
13
HWEEK LABS
XenEnterprise
boosts Xen
virtualization
usability
37
digital EXCLUSIVE BONUS CONTENT!
BY WAYNE RASH
NEWS LABS STAN GIBSON
Wireless companies wrestle with
Steven J. eWEEK Corporate Indian outsourc-
Vaughan- Partners reflect ers are riding how much planning is enough for the
Nichols adds on changes in IT high, but how next big emergency
up the costs since the 9/11 much longer
PAGE 22
of switching to attacks can the fun last?
SLED vs. Vista
SEPTEMBER 18, 2006
VOL. 23, NO. 37 • $6
S:14.75 in
S
:9
.7
5
in
Fujifi lm Group tracks data for its imaging, information, and documentation
A Global Business Tracking Sales and Inventory in over 200 Countries.
products and services 24x7, thanks to a global SAP® solution running on Microsoft®
Running on Microsoft SQL Server 2005.
SQL ServerTM 2005 with 99.999% uptime.* See how at microsoft.com/bigdata
*Results not typical, and are based on use with Windows Server® 2003 Enterprise Edition. Availability is dependent on many factors, including hardware and software technologies, mission-critical
operational processes, and professional services. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows Server, and “Your potential. Our passion.” are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
S:14.75 in
S
:9
.7
5
in
Fujifi lm Group tracks data for its imaging, information, and documentation
A Global Business Tracking Sales and Inventory in over 200 Countries.
products and services 24x7, thanks to a global SAP® solution running on Microsoft®
Running on Microsoft SQL Server 2005.
SQL ServerTM 2005 with 99.999% uptime.* See how at microsoft.com/bigdata
*Results not typical, and are based on use with Windows Server® 2003 Enterprise Edition. Availability is dependent on many factors, including hardware and software technologies, mission-critical
operational processes, and professional services. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows Server, and “Your potential. Our passion.” are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

How do you turn a captive audience
into a captivated audience?
NEC LCD Display What does it take to engage the more than 745 million passengers
who will be traveling via air this year? Over a century of com-
munications expertise and decades of experience in the imaging
and software industry. As a leader in the rapidly expanding digital
signage market, NEC’s high resolution, feature-rich LCD and
plasma displays offer airports innovative solutions to increase both
profi tability and effi ciency. Maximized viewing capabilities. It’s one
more way NEC empowers people through innovation.
www.necus.com/captivate
IT SERVICES AND SOFTWARE ENTERPRISE NETWORKING AND COMPUTING SEMICONDUCTORS IMAGING AND DISPLAYS
©NEC Corporation 2006. NEC and the NEC logo are registered trademarks of
NEC Corporation. Empowered by Innovation is a trademark of NEC Corporation.
f
THIS WEEK
Uh-oh. you know when companies to be enough to get Dell back on track. Fiorina’s “Tough Choices” memoir is
start throwing around “2.0” projects Also from “As the Boardroom Turns” published in a couple of weeks. But I
that they’re in trouble. The last one isHewlett-Packard’s announcement agree with those who say that Hurd’s
I recall was Siebel’s Chapter 2 in the on Sept. 12 that HP Chairman Patricia consolidation of power will enable him
spring of 2005, when then-CEO Michael Dunn will step down as a result of the to finish the job of refocusing a com-
Lawrie was optimistic in promoting in spy-vs.-spy scandal, with CEO Mark pany that had strayed far from its enter-
eWeek the company’s plan to Hurd adding the title of chair- prise IT heritage.Still, the pressure will
revive its “core values.” A week man. This whole affair is a be on Hurd to show that he’s up to both
later, Lawrie was gone, ousted blow to the movement toward jobs in leading what may soon be the
by the Siebel board. more responsible corporate largest IT vendor on the planet, surpass-
Now we have Dell2.0, governance to be sure, but ing IBM. ´
which Dell CEO Kevin Rol- many feel that HP will be bet-
lins on Sept. 12 dubbed as ter off because of the shake-up, Contact eWEEK Editor Scot Petersen at
the company’s new effort to reports Senior Editor Jeffrey [email protected].
right itself from several mis- Burt on Page 16.
steps in the past year, reports Hurd has been given credit PODCASTS
SCOT PETERSEN
eWeek Senior Writer John G. for HP’s remarkable turn-
Spooner on Page 18, specifically prod- around since he took over in March
uct design, service and support, and 2005. But was it his management style go.eweek.com/podcasts
declining products. The company also and cost-cutting moves that did it, or
UpFront
announced last week that it will delay was he merely executing the plan set in
its second-quarter financial report. Add motion during the Carly Fiorina regime In this exclusive podcast UpFront interview,
to this the dreaded vote of confidence with the Compaq acquisitionin 2001? Editorial Director Eric Lundquist interviews
founder and Chairman Michael Dell We may find out more answers when Seattle Seahawks Hall of Famer Steve
gave Rollins last week, and you have to Largent, CTIA Wireless Association president
start wondering if the 2.0 spin is going and CEO, on what playing professional
football teaches about business, how his
F
WEEK.COM experience as a U.S. congressman from
getting back on track. Oklahoma helped him understand the
interplay between business and politics, and
POWER AND COOLING
what his top agenda items are for CTIA.
HP TECH PUSH For Hewlett-
In a Texas two-step,
Packard, the news of the
Burt also will be stop-
past couple of weeks hasn’t makes its living on running as OnSecurity
ping by the DIGITAL POWER
been the kind the company many transactions as possible, Senior Writer Matt Hines interviews
FORUM conference in Rich-
looks for. But as executives as quickly as it can, with the David Marcus, security research and
ardson to see what IT admin-
have had to deal with the least amount of interruption communications manager for McAfee
istrators can do to address
controversy surrounding the possible. It’s also one of the Avert Labs, about the frustrations of chas-
what have become the top
board of directors, they’ve also leaders in the early adoption of ing the malware money trail, the range of
two issues in the data center,
been preparing to connect new technology. Senior Editor IT crimes that likely aren’t ever reported
thanks to increasing densities
with customers at this week’s Darryl K. Taft will be on hand and the threat known as “smishing.”
inside the facility and the rising
HP TECHNOLOGY FORUM in at the HIGH PERFORMANCE
energy costs outside.
Houston. Senior Editor Jeffrey ON WALL STREET show in eWEEK InfraSpectrum
Burt is at the show to see uHIGH PERFORMANCE The New York Sept. 18, learning Technology Editor Peter Coffee talks
how the technology giant does financial services industry how the industry is using such with Symantec VP Henri Isenberg about
technologies as virtualization, technical issues online retailers must
TRY IT NOW! blade servers, grids, clusters overcome to succeed in the coming holi-
digital
go.eweek.com/zinio and utility computing. day season.
Exclusive bonus coverage for digital edition subscribers: NETWORKING Look for online Microsoft Watch
coverage of the INTEROP
News Labs Stan Gibson CONFERENCE AND EXPO in Mary Jo Foley says that despite numer-
Steven J. Vaughan- eWEEK Corporate Indian outsourcers New York as Senior Writer ous problems in the recent RC1 release,
Nichols adds up the Partners reflect on are riding high, but Wayne Rash prowls the aisles Microsoft is on schedule to get Vista in
costs of switching changes in IT since how much longer business customers’ hands in November.
looking for the latest news.
to SLED vs. Vista the 9/11 attacks can the fun last?
www.eweek.com SEPTEMBER 18, 2006 n eWEEK 7
JOIN THE
ENABLE A SECURE
WEB MEETING ENVIRONMENT.
KKEEEEPP SSEENNSSIITTIIVVEE WWEEBB MMEEEETTIINNGGSS PPRRIIVVAATTEE..
OOnnllyy WWeebbEExx mmaaiinnttaaiinnss WWeebbTTrruusstt aanndd SSAASS--7700 TTyyppee IIII cceerrttiififi ccaattiioonn ttoo mmaakkee ssuurree yyoouurr ddaattaa ssttaayyss iinn tthhee rriigghhtt hhaannddss.. AAnndd 112288--bbiitt SSSSLL
aanndd AAEESS eennccrryyppttiioonn eennssuurreess aallll yyoouurr oonnlliinnee mmeeeettiinnggss aarree kkeepptt pprriivvaattee aanndd sseeccuurree.. PPlluuss,, tthheerree’’ss nnoo nneeeedd ffoorr aaddddiittiioonnaall ssooffttwwaarree
oorr hhaarrddwwaarree,, ssoo iitt’’ss eeaassyy ttoo iimmpplleemmeenntt aanndd ssccaallee aass yyoouurr nneeeeddss cchhaannggee.. LLeeaarrnn mmoorree bbyy ddoowwnnllooaaddiinngg tthhiiss ffrreeee wwhhiittee ppaappeerr::
““RReeaall--TTiimmee CCoollllaabboorraattiioonn:: DDeelliivveerriinngg SSeeccuurree WWeebb MMeeeettiinngg SSoolluuttiioonnss NNooww..””
GET YOUR FREE WHITE PAPER @ WWW.WEBEX.COM/EWEEK
SEPTEMBER 18, 2006
Editorial Director Eric Lundquist
Editor Scot Petersen
CONTENTS
Executive Editor/News Larry Dignan 48
Director/eWEEK Labs Jim Rapoza
Executive Editor/eWEEK Labs Deb Donston
Technology Editor Peter Coffee
Executive Editor Stan Gibson
NEWS
News Editors John Pallatto, Lisa Vaas,
Steve Bryant, Don Sears
Senior Editors Jeffrey Burt, Peter Galli,
Paula Musich, Darryl K. Taft
Senior Writers Renee Boucher Ferguson,
John Hazard, Matt Hines, Ryan
Naraine, Chris Preimesberger,
John G. Spooner, Wayne Rash NEWS& 31 The Buzz
Staff Writers Scott Ferguson, Deborah
Rothberg
33 WebMethods plans
gWEEK LABS ANALYSIS to acquire Infravio
West Coast Technical Director C ameron Sturdevant
Advanced Technologies Analyst J ason Brooks to increase its SOA
Technical Analysts Michael Caton, Andrew Garcia
Senior Writer Anne Chen 13 Malware’s money trail capabilities.
is tricky to trace, which
FEATURES
Associate Editor, Solutions Series David Weldon impedes catching f
WEEKLABS
crooks.
EDITORIAL PRODUCTION
Managing Editor Rick Dagley 14 Microsoft’snew patch-
Deputy Managing Editor Debra Perry
Copy Chief Jim Williams es address holes in IE, 37 REVIEW: XenSource
Senior Copy Editor Emily Zurich
Copy Editors Kelsey Adams, Vikki Lipset, Publisher and Windows. offers the best Xen
Newsletter Editor SAlheathneea O Y’iNpeill solution yet. OPINION
16 HP bucks the trend of
ART DEPARTMENT separating the chairman 42 Tech Analysis: Two
AssSoecniaioter AArrtt DDiirreeccttoorr SPateupl hCeonn Anonldlyerson and CEO positions. new apps bring Notes/ 7 This eWEEK: Dell looks
Senior Production Designer Tara-Ann Fasulo to get back on track.
Senior Designer Chip Buchanan 18 Dell and Kevin Rollins are Domino to Linux.
10 Eric Lundquist:
gWEEK 43 REVIEW: Colligo apps
Publisher help users better leverage Getting things right
Karl Elken means thinking ahead.
Business Manager Microsoft SharePoint.
Eric Berk
Marketing 46 REVIEW: CA’s Unicenter 35 Our View: The case
Eric Lubeck, Senior Research Director for privileged search
Peter Chiacchiaro, Associate Research Manager NSM adds centralized
Production Manager histories may be slim.
Michael DiCarlis management.
Ad TraTfifmic BCeononredttinator 50 REVIEW: Palm’s new 35 Reader mail
Treo delivers more RAM, 49 Jim Rapoza: The time
but display disappoints. may be right for the
ZIFFC hDairAmVaInS & CMEOEDIA 18 52 Case Study: EMC helps browser as OS.
Robert F. Callahan Bassett Healthcare 56 Peter Coffee: WW II
Chief Financial Officer
Mark Moyer address storage issues. crypto cracking offers
Executive Vice President &Chief Content Officer
Michael J. Miller using 2.0 to revamp Dell’s 54Labs lists technologies modern-day lessons.
Executive Vice President,Licensing & Legal Affairs,
General Counsel business model. that almost made its 59 Spencer F. Katt: “Wild
Gregory Barton
original Top 25. Boys” hack Second
PRESIDENTS 20 Red Hat’s acquisition of
Scott McCarthy (Game Group) JBoss is generating open- Life, exposing users.
Sloan Seymour (Enterprise Group)
Jason Young (Consumer Tech/Small Business Group) source subscriptions.
SENIOR VICE PRESIDENTS
21 Labs: The HP chair’s
Kenneth Beach (Corporate Sales) STAYING
Ira Becker (Game Group) removal has prompted
Jim Louderback (Editorial Director, Consumer/Small Business Group)
Angelo Mandarano (Internet) discussion of information
Martha Schwartz (Custom Solutions Group) AFLOAT
Michael Vizard (Editorial Director, Enterprise Group) security.
VICE PRESIDENTS
21 Work in Progress:
John Davison (Game Group)
EKlaainrle E Elkbenne (rP (uCbolirsphoerra, teeW SEaEleKs)) E-mail appliances help 22 Wireless
BAararryo nH aGrroigldabne (rWg (eMb aBrkueyte Ersx pGeurtids)e) fill the virus definition companies are
KrisMtiinc hHaoellm Kersie (gInetre (rMnaatriokneat lE Lxipceerntss)ing) gap. scrambling to
RRaiyc kL eLdedhrab (aGumam (eIn Gterrnoeutp)) 27 German researchers get their act
Eric LundCqhurisist (MEadgitionrnia (l InDtiererncetot)r, eWEEK) demonstrate just how together before
SJcimot tM MccCDaabneie (lP (CG aMmaeg Gazrionuep)) lucrative hacking can be. the next big
Paul O’Reilly (Event Marketing Group) emergency hits.
Beth Repeta (Human Resources) 28 Career Central
Dave Rock (Circulation)
Chris Stetson (Research/Market Intelligence)
Stephen Sutton (Audience Development, Consumer/Small Business)
Stephen Veith (Enterprise Group Publishing Director)
Monica Vila (Event Marketing Group)
Randy Zane (Corporate Communications)
eWEEK editorial staff members can
be reached at (781) 938-
2600 or (800) 451-1032,
or via e-mail using the following formula: firstname_
[email protected]. For example: [email protected].
(Don’t use middle initials in address.)
www.eweek.com SEPTEMBER 18, 2006 n eWEEK 9
&
NEWS ANALYSIS
WEBLOG
ERIC LUNDQUIST: UP FRONT
Planning makes perfect
ERIC’S PICKS FROM GWEEK BLOGS
go.eweek.com/weblog
GETTING TECH RIGHT MEANS THINKING AHEAD, NOT BEHIND
@
You wouldn’t think the security issue by locking down the devices
DAN BRIODY
Los Angeles was the and being very rigid in what data can reside
Privacy is dead
place to go for a sense on those devices. Kudos to someone who took
of reality last week, but time to think about not just the device but also
it was. I was at the CTIA the applications that the device would run. Yes, privacy is dead.
Wireless IT & Entertain- Nelson Lin, CIO of Konica Minolta Busi- Or dying, rapidly. And we
ment show to moderate a ness Solutions U.S.A., not only outfitted are documenting the long,
panel on mobile wireless the office machine repairmen with mobile slow death right here on
in business—a discussion devices but also is looking to wirelessly the pages of the Web. But
that was a good counterpoint to the silliness enable the devices themselves to self-report what is causing the death
and stupidity that has been rampant in the the health of the office machine. For the of privacy? Is it the identity
technology business of late. repairmen, the devices were simplified for thieves? Bastards, every
At the top of the silly and stupid pyramid is ease of use and ease of understanding the one. The pretexters? No-
Hewlett-Packard’s act of engaging private inves- device functions. Rather than deploy com- good societal scum, to be
tigators to figure out which of the company’s plicated devices that would remain unused, sure. But it’s not their fault.
board members was leaking information to the Lin aimed at selecting a device that actually They are just filling a need.
press. I’m a member of the press, and I’ve met makes the repairman’s life easier. Exploiting a weakness.
my share of leakers and those being leaked upon. So, while the tech vendors were busy shoot- Sure, sometimes they’re
The range of reasons for leaking is enormous, ing themselves in the foot, at least the users breaking the law to do it,
from personal vendettas to officially blessed I ran into in Los Angeles were engaged in but they’re really not to
leaks. In this case, the information being leaked thoughtful projects that added value to their blame.
appears largely innocuous. The HP investiga- corporations. Those projects were echoed by For the real culprits,
tion was a mistake, but pinning the whole thing another panelist, Paul Daugherty, chief tech- corporate America need
on (soon to be ex-) Chairman Patricia Dunn is nology architect for Accenture. Daugherty only look in the mirror. Even
wrongheaded. This was a systemic failure where suggested looking at the many corporate func- while companies ostensibly
no one along the chain of tions not currently part of fight to thwart identity theft,
command put up his or AT THE TOP OF THE SILLY the IT network, including launching multimillion-dollar
her hand and said stop electrical systems, heat- advertising campaigns that
AND STUPID PYRAMID IS
until the feds were knock- ing and air conditioning, assure customers of their
ing on the door. Even folks HEWLETT-PACKARD’S ACT. as systems that would commitment to data secu-
in Los Angeles, who are show big benefits from rity, they are undermining
used to the bizarre antics of the Hollywood set, being brought into a wireless corporate net- their own efforts at every
were taken aback at phone pretexting being used work.Paget Alves, the regional president turn. And they know it.
as a corporate management tool. forSprint Nextel, brought up the lessons the 9/12/06
Add in more battery recalls and Dell delay- company learned from Hurricane Katrina and
ing its financial report while going through its investment in making the network sub- @
its books one more time, and you have a silly stantially more robust. It is hard to think of a
ED CONE
season in full swing. So, I was expecting to better investment for a telecommunications Who’s to blame
find more of the same in Los Angeles. company to make than a network on which its
at HP
Instead, I found panelists able to discuss users can rely even after disaster strikes.
wireless not because it was cool and the latest Our panel started right after California Gov.
hot technology but because wireless applica- Arnold Schwarzenegger opened the CTIA Rich Karlgaard says leg-
tions made a lot of sense for their corpora- event. The governor has been caught up in his endary Silicon Valley attorney
tions’ bottom lines. own silly season of late, complete with letting Larry Sonsini is the “bad
Donald Goldstein, CIO of Trammell slip some comments that should never have guy” in the HP board disas-
Crow, is deploying handheld devices to man- been said in the first place and possibly having ter: “When your $2,000-an-
age construction projects at the company’s his own computer hacked. Maybe he should hour lawyer says pretext
far-flung real estate operations. The devices have stayed around a little while longer to see calls are ‘common investiga-
allow for real-time feedback of the status of the that the way to stop silly mistakes is to think in tory methods’ and ‘within
construction projects. Goldstein developed a advance rather than apologize after the fact. ´ legal limits’—you have a big
security practice around the handheld devices problem.”
before the devices were deployed rather than Editorial Director Eric Lundquist can be reached 9/12/06
after security holes developed. He approached at [email protected].
10 eWEEK n SEPTEMBER 18, 2006 www.eweek.com