E-week (17 July 2006)

88 Pages·2006·7.342 MB·English

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digital

OPINION
www.eweek.com
Jim Rapoza: There’s
security in knowing 44
T H E E N T E R P R I S E NE W S W E E K L Y
NEWS & ANALYSIS
Is your
offshore
partner
prepared?
11
HWEEK LABS
CRM apps
tap into AANNSSWWEERRSS
sales
TTOO SSTTOORRAAGGEE
e-mails
35
TTHHEERREE AARREE
digital EXCLUSIVE BONUS CONTENT!
NEWS LABS SPENCER F.
Lotus Notes is IT pros offer KATT
BY CHRIS PREIMESBERGER
hitting the Linux career advice: Will Google
desktop, bring- Well-rounded Checkout raise There’s a digital video revolution
ing lower costs experience is hackles à la Mi-
under way, but businesses still
and flexibility well-received crosoft Passport?
need to figure out how to deal with
EW1 EW3 EW4
storing digitized content. PAGE 21
JULY 17, 2006
VOL. 23, NO. 28 • $6

f
THIS WEEK
Afew questions to ponder as you consumption. As Senior Editor Jeffrey Burt stored away somewhere, from the smallest
kick off the week: Do you know your reports on Page 14, the House of Repre- storyboard sketch to a final finished scene,
offshore provider’s disaster recovery sentatives passed a resolution instructing complete with all the special effects,” said
plans? Do you have the plans in writing? theEnvironmental Protection Agency’s Mike Thompson, IT storage manager at
Have you integrated your service provid- Energy Star program to study data center San Francisco-based ILM. “We throw exactly
er’s plans with yours? Can your company power consumption. In general, the tech- nothing away, ever.”
adapt if you’ve farmed out busi- nology industry is supportive, In other words, ILM is a pack rat. And
ness processes and your service but some are wary. “Whenever that means storage—lots of it. ´
provider suddenly can’t deliver? I hear, ‘We are from the federal
Those are big questions, but government and we’re here to Executive Editor/News Larry Dignan can be
they need to be raised in light help,’ I tend to run in the opposite reached at [email protected].
of the terrorist attack July 11 in direction as quickly as possible,”
Mumbai, India, that, as of press said Jevin Jensen, director of IS at
PODCASTS
time, had killed at least 200 peo- Mohawk Industries, in Dalton, Ga.
ple. On Page 11, Executive Editor Meanwhile, our cover story
Stan Gibson examines the issue LARRY DIGNAN this week, on Page 21, homes go.eweek.com/podcasts
of disaster recovery planning for in on video storage and how
offshore outsourcing partners. Gibson gets leading entertainment companies such as OnSecurity
an inside glimpse of Tata Consultancy Lucasfilm’s Industrial Light & Magic unit
eWEEK Senior Writer Matt Hines talks with
Services’ disaster recovery plan and exam- manage an onslaught of digital content. The
Max Cacares of Core Security Technolo-
ines the questions you should be asking media business just can’t get enough stor-
gies about white hat vulnerability testing
your provider right now. If you don’t have age given the increasingly digital distribu-
and news that Hewlett-Packard launched
answers, you need to get going, pronto. tion of video.
a similar service recently.
Among other issues front and center for “Everything
technology executives, Congress is appar- we do here UpFront
ently worried about your data center power at ILM is David Girouard, Google vice president and
general manager for Google’s enterprise
F
WEEK.COM business, speaks with eWEEK Editorial
technologies and communica- DirectorEric Lundquist.
tions,” according to the summit
eWEEK Interview
SCHOOL’S NOT OUT FOR site. Using speech synthesis
SUMMER Not if you’re heading and voice recorder functional- eWEEK Senior Writer Wayne Rash talks
toMICROSOFT’S RESEARCH ity, Microsofties will demon- with Research In Motion Chairman James
FACULTY SUMMIT, at any rate. strate creative developer- and Balsillie about the state of the mobile
Microsoft Watch Editor Mary student-built applications for wireless market and his favorite Black-
Jo Foley tells us that Microsoft the tablet PC to aid those guage processing. Eweek.com Berry model.
will be peeking over Foley’s
researchers will be mulling who require voice assistance. TestRun
shoulder to read her notes, so
over Windows live goodies, Also on the syllabus will be
sharpen your pencil. eWEEK Labs Director Jim Rapoza dis-
e-learning stuff and more July automatic computer visual
cusses his recent software stack show-
16-18 at the Microsoft Con- recognition, seamless human uHO HO HO—HUH? Yes, even
down with eWEEK Labs Technology Editor
ference Center in Redmond, computer interactions tools, though it’s only July, MICROSOFT
Peter Coffee and Senior Analyst Jason
Wash. The agenda includes a rethinking computer system is already thinking of the holiday
Brooks. Rapoza tested operating system,
discussion of the tablet PC as design, physics-based charac- season. The Windows Mobile
Web server, database and tools stacks in
a “powerful tool in assistive ter animation and natural lan- team is hitting the road the week
Windows, open-source and mixed envi-
of July 17 to showcase new
ronments, with some surprising results.
TRY IT NOW! smart phones and applications
digital
go.eweek.com/zinio that will be available for the holi- InfraSpectrum
day season. We’re sending our
Exclusive bonus coverage for digital edition subscribers: Peter Coffee talks with Cindy Jaudon,
wireless guy, Wayne Rash, on
head of the North American operations
News Labs Spencer F. Katt over with our wish lists. Check
of global component-based applications
Lotus Notes is eWEEK Corporate Will Google out the site for an early look at provider IFS, about the role of vertical
hitting the Linux Partners spell out Checkout raise what might be buzzing under the
expertise in building and supporting en-
desktop, bringing the skills they’re hackles à la tree come December.
terprise technology.
lower costs and looking for in IT Microsoft
flexibility pros Passport?
4 eWEEK n JULY 17, 2006 www.eweek.com
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© 2006 Symantec Corporation. All rights reserved. Symantec and the
Symantec Logo are registered trademarks of Symantec Corporation.

JULY 17, 2006
Editorial Director Eric Lundquist
Editor Scot Petersen
CONTENTS
Executive Editor/News Larry Dignan
Director/eWEEK Labs Jim Rapoza
Executive Editor/eWEEK Labs Deb Donston
Technology Editor Peter Coffee
Executive Editor Stan Gibson
Executive Editor/Technology Sean Gallagher
NEWS
News Editors John Pallatto, Lisa Vaas,
Steve Bryant, Don Sears
Senior Editors Jeffrey Burt, Peter Galli,
Paula Musich, Darryl K. Taft
Senior Writers Renee Boucher Ferguson,
John Hazard, Matt Hines, Ryan OPINION
Naraine, Chris Preimesberger,
John G. Spooner, Wayne Rash
Staff Writers Scott Ferguson, Deborah
Rothberg
gWEEK LABS 4 This eWEEK: Does your
West Coast Technical Director Cameron Sturdevant offshore service pro-
TecShennicioarl AAnnaallyyssttss MHeicnhrya eBl aCltaatzoanr,, JAansdorne wBr oGoakrscia vider have a Plan B?
Senior Writer Anne Chen
8 Eric Lundquist: IT and
FEATURES power management
Associate Editor, Solutions Series David Weldon
Senior Editor Kevin Fogarty need to be in sync.
EDITORIAL PRODUCTION 33 Our View: EMC must
Managing Editor Rick Dagley 11 work to make its RSA
Deputy Managing Editor Debra Perry
Copy Chief Jim Williams purchase beneficial.
Senior Copy Editor Emily Zurich
Copy Editors Kelsey Adams, Vikki Lipset,
Shane O’Neill 33 Reader mail
Newsletter Editors Jenni Miller, Alethea Yip NEWS& fWEEKLABS
44 Jim Rapoza: With IT
ART DEPARTMENT
SenioAr sPsrSooecdniuaicotteri oAAnrr ttD DDeiisrrieegccnttooerrr SPTaateruapl- hACenonnn AnFonaldslyeurloson ANALYSIS 35 REVIEW: Avidian’s sbeliscsu”r itwy,o “nig’tn courta nitc.e is
Senior Designer Chip Buchanan
and BizAutomation.
gWEEK 11 The Mumbai attacks com’s CRM apps
Publisher shake up the outsourc-
Karl Elken deliver on e-mail.
Business Manager ing community.
Eric Berk 38 Case Study: A
Marketing 14 Feds pass bill regarding
Eric Lubeck, Senior Research Director housing agency
Peter Chiacchiaro, Associate Research Manager costs of powering and
Production Manager feels at home with
Michael DiCarlis cooling data centers. AppExchange.
Ad Traffic Coordinator
Tim Bennett 16 Microsoft Research
40 REVIEW: Nexsan
project hunts down 40
SATABeast raises
ZIFF DAVIS MEDIA search spammers. the storage density
Chairman & CEO
Robert F. Callahan 16 Two Excel flaws bar. 48Peter Coffee: App
Chief MFianrakn Mcioayle Orfficer remain unpatched. 42 REVIEW: LogLogic 3 developers should
Executive Vice President &Chief Content Officer respect users’ time.
Michael J. Miller 18 Microsoft’s CRM Live logs data efficiently for
Executive Vice PreGseindeernatl, CLiocuennsseinlg & Legal Affairs, makes partners question compliance reports. 50 Spencer F. Katt: Big
Gregory Barton on-demand opportunities. Blue is still Redmond’s
45 REVIEW: HP Compaq
PRESIDENTS Public Enemy No. 1.
Scott McCarthy (Game Group) 20 Labs:Firefox 2.0 beta nx6325 has AMD’s dual-
Sloan Seymour (Enterprise Group)
Jason Young (Consumer Tech/Small Business Group) is a worthy upgrade. core Turion processor.
SENIOR VICE PRESIDENTS 20 Work in Progress: 46 eWEEK Corporate
Kenneth Beach (Corporate Sales)
Ira Becker (Game Group) SSL VPNs gain ground. Partners say a mix of Cover Photo: Lucasfilm Ltd.
Jim LouderbaMcakr t(hEad iSAtocnrhgiawel lDaor itrMze ac(Cntodur,as rCtaoonmon s S(uIonmltueetrrino/Sentms) aGllr oBuups)iness Group) 26 Websense researchers job skills works best.
Michael Vizard (Editorial Director, Enterprise Group) use a Google search
VICE PRESIDENTS tool to hunt for mal- STAR
John Davison (Game Group)
Elaine Ebner (Corporate Sales) ware.
Karl Elken (Publisher, eWEEK) STORES
BAararryo nH aGrroigldabne (rWg (eMb aBrkueyte Ersx pGeurtids)e) 26 BitDefender’s new
Kristin Holmes (International Licensing) utility detects and
Michael Krieger (Market Experts)
Ray Ledda (Game Group) deletes rootkits. 21 Digital content
Rick Lehrbaum (Internet)
Eric Lundquist (Editorial Director, eWEEK) means Lucasfilm
Chris Maginn (Internet) 28 Sun readies a new
Jim McCabe (PC Magazine) and others need
Scott McDaniel (Game Group) foray into blade servers
Paul O’Reilly (Event Marketing Group) forceful storage
Beth Repeta (Human Resources) and eight-way systems.
Dave Rock (Circulation) to archive icons.
Stephen SuCttohnr is(A Sutdeitesnocne ( RDeesveealorpcmh/eMnat,r kCeot nInstuemlliegre/nScmea)ll Business) 30 Career Central: Some
Stephen Veith (Enterprise Group Publishing Director) IT workers are confi- 23 Online storage,
RaMndoyn iZcaan Vei l(aC (oErvpeonrta Mtea Crkoemtinmgu Gnicroautipo)ns) dent, but others fret. unlike video, may
be a galaxy away.
beWe ErEeKa cehdeidto raiat l (s7t8a1ff) m9e3m8-b2e6r0s0 c aonr 32 The Buzz
[phone], or via e-mail using the following formula: firstname_
[email protected]. For example: [email protected].
(Don’t use middle initials in address.)
www.eweek.com JULY 17, 2006 n eWEEK 7