DTIC ADA570661: An Analytical Evaluation of Contingency Contracting Operations in Iraq and Afghanistan: Capturing Critical Corporate Knowledge for the Future

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by  Defense Technical Information Center

NPS-CM-12-040
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An Analytical Evaluation of Contingency Contracting
Operations in Iraq and Afghanistan: Capturing Critical
Corporate Knowledge for the Future
7 January 2013
by
MAJ Ryan Ocampo, U.S. Army, and
Capt Jennifer A. Mapp, USAF
Advisors: Dr. Rene G. Rendon, Associate Professor, and
E. Cory Yoder, Senior Lecturer
Graduate School of Business & Public Policy
Naval Postgraduate School
Approved for public release, distribution is unlimited.

Prepared for: Naval Postgraduate School, Monterey, California 93943
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1. REPORT DATE 3. DATES COVERED
07 JAN 2013 2. REPORT TYPE 00-00-2013 to 00-00-2013
4. TITLE AND SUBTITLE 5a. CONTRACT NUMBER
An Analytical Evaluation of Contingency Contracting Operations in Iraq
5b. GRANT NUMBER
and Afghanistan: Capturing Critical Corporate Knowledge for the
Future 5c. PROGRAM ELEMENT NUMBER
6. AUTHOR(S) 5d. PROJECT NUMBER
5e. TASK NUMBER
5f. WORK UNIT NUMBER
7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION
Naval Postgraduate School,Graduate School of Business & Public REPORT NUMBER
Policy,555 Dyer Road, Ingersoll Hall,Monterey,CA,93943
9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR’S ACRONYM(S)
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12. DISTRIBUTION/AVAILABILITY STATEMENT
Approved for public release; distribution unlimited
13. SUPPLEMENTARY NOTES
14. ABSTRACT
The purpose of this research is to capture valuable corporate knowledge from the senior leaders
responsible for contingency contracting operations in Iraq and Afghanistan for two primary reasons. The
first reason is to document the history and evolution of CENTCOM Joint Theater Support Contracting
Command (C?JTSCC); and the second, to use the consolidated lessons learned to shape recommendations
to improve future contingency contracting operations. In this study, we focused on senior-level leadership
within the DoD both from the acquisition and non-acquisition communities, to capture strategic-level
lessons learned. Our research relies on qualitative data received via interviews with senior leaders. The loss
of organic resources during the past 21 years of force restructuring and reductions left many capability
gaps, and increased the need for contracted support. Operations in Iraq and Afghanistan only magnified
the DoD?s reliance on contracted support and forced the DoD to focus on the effectiveness and efficiency of
contingency contracting activities. The evolution of contingency contracting has not only been in scope, but
in the expectations placed on contingency contracting officers, the use of contingency contracting as a
battlefield enabler, and the recognition of the need to manage contractors as part of the total force.
15. SUBJECT TERMS
16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF 18. NUMBER 19a. NAME OF
ABSTRACT OF PAGES RESPONSIBLE PERSON
a. REPORT b. ABSTRACT c. THIS PAGE Same as 225
unclassified unclassified unclassified Report (SAR)
Standard Form 298 (Rev. 8-98)
Prescribed by ANSI Std Z39-18
The research presented in this report was supported by the Acquisition Research
Program of the Graduate School of Business & Public Policy at the Naval
Postgraduate School.
To request defense acquisition research, to become a research sponsor, or to
print additional copies of reports, please contact any of the staff listed on the
Acquisition Research Program website (www.acquisitionresearch.net).
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ABSTRACT
The purpose of this research is to capture valuable corporate knowledge from the senior
leaders responsible for contingency contracting operations in Iraq and Afghanistan for two
primary reasons. The first reason is to document the history and evolution of CENTCOM
Joint Theater Support Contracting Command (C–JTSCC); and the second, to use the
consolidated lessons learned to shape recommendations to improve future contingency
contracting operations. In this study, we focused on senior-level leadership within the DoD,
both from the acquisition and non-acquisition communities, to capture strategic-level lessons
learned. Our research relies on qualitative data received via interviews with senior leaders.
The loss of organic resources during the past 21 years of force restructuring and
reductions left many capability gaps, and increased the need for contracted support.
Operations in Iraq and Afghanistan only magnified the DoD’s reliance on contracted support,
and forced the DoD to focus on the effectiveness and efficiency of contingency contracting
activities. The evolution of contingency contracting has not only been in scope, but in the
expectations placed on contingency contracting officers, the use of contingency contracting
as a battlefield enabler, and the recognition of the need to manage contractors as part of the
total force.
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ACKNOWLEDGMENTS
We would like to thank our spouses and children for their tremendous love,
support, and encouragement in our writing of this MBA joint applied project.
We would also like to express our tremendous thanks to all of our interviewees
for taking time out of their busy schedules to support our research. Their open and candid
discussions provided unprecedented insight, and we greatly appreciate their support.
Additionally, we would like to thank the Acquisition Research Program for
providing funding and resources to ensure the success of this MBA joint applied project.
Finally, we would like to thank our advisors for their support, guidance, and
encouragement throughout the duration of this project.
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ABOUT THE AUTHORS
MAJ Ryan Ocampo is a U.S. Army acquisition officer. A native of Temecula, CA,
MAJ Ocampo was commissioned in 1996 through the Early Commissioning Program at New
Mexico Military Institute and in 2000, completed his Bachelor of Science in Business
Administration from California State University–San Marcos. Before his assignment at the
Naval Postgraduate School, MAJ Ocampo served as a contingency contracting
officer/battalion operations officer for the 904th Contingency Contracting Battalion, 412th
Contract Support Brigade, Fort Irwin, CA. His other assignments include the following:
contingency contracting officer/liaison officer, 408th Contracting Support Brigade, Pakistan
Humanitarian Assistance/Disaster Relief, Kuwait; battalion fire support officer, 2d Battalion
23rd Infantry Regiment, 4th Stryker Brigade Combat Team, 2d Infantry Division, Fort Lewis,
WA, and Operation Iraqi Freedom; troop/battery commander, of S Troop, 5th Squadron (FA),
2d Cavalry Regiment (SBCT), later redesigned as B Battery, 2d Battalion, 12th Field
Artillery, 4-2 SBCT 2d Battalion 12th Field Artillery Regiment, Fort Lewis, WA; squadron
adjutant, battery executive officer, firing platoon leader, fire direction officer, 1st Squadron,
2d Armored Cavalry Regiment, Fort Polk, LA, and Operation Iraqi Freedom. MAJ Ocampo
is a graduate of the Navy Command and Staff College. After graduation, MAJ Ocampo will
report to the Pentagon to serve as the assistant executive officer to the principal military
deputy to the Assistant Secretary of the Army (Acquisition, Logistics, and Technology), en
route to his assignment to the 414th Contracting Support Brigade, U.S. Army Expeditionary
Contracting Command, in Vicenza, Italy. MAJ Ocampo is Contracting Level II DAWIA
Certified.
Capt Jennifer Mapp is a contracting officer in the U.S. Air Force. A native of
Fairbanks, AK, Capt Mapp enlisted in the Air Force in October 2000. After spending four
years as a contract specialist at Seymour Johnson AFB, NC, Capt Mapp was selected for
Officer Training School, where she received her commission in 2005. Before her assignment
at the Naval Postgraduate School, Capt Mapp served as the flight commander of the Plans
and Programs Flight, 354th Contracting Squadron, 354th Mission Support Group, 354th
Fighter Wing, Eielson Air Force Base, AK. Her other assignments include the following:
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construction team chief, CSD-I/Z, Union III, Baghdad support Operation New Dawn,
administrative contracting officer, Base Operations Support, 81st Contracting Squadron,
Keesler AFB, MS, flight commander/contracting officer, Bagram RCC, Afghanistan, in
support of Operation Enduring Freedom, and contracting officer, 386th Expeditionary
Contracting Squadron, Ali Al Salem, Kuwait. After graduation, Capt Mapp will report to the
Headquarters, Aeronautical Systems Center, ASC/WWUK, Fighter Bomber Directorate at
Wright-Patterson Air Force Base, OH. Capt Mapp is Contracting Level III DAWIA
Certified.
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NPS-CM-12-040
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An Analytical Evaluation of Contingency Contracting
Operations in Iraq and Afghanistan: Capturing Critical
Corporate Knowledge for the Future
7 January 2013
by
MAJ Ryan Ocampo, U.S. Army, and
Capt Jennifer A. Mapp, USAF
Advisors: Dr. Rene G. Rendon, Associate Professor, and
E. Cory Yoder, Senior Lecturer
Graduate School of Business & Public Policy
Naval Postgraduate School
Disclaimer: The views represented in this report are those of the author and do not reflect the official policy position of
the Navy, the Department of Defense, or the Federal Government.
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