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241 "AD-A277 0 .Y UNI TED S TA TES 'A4CXM L -0~/ AIR ,EO FORCE OCC UPA TIONA L SURVEY REPORT DTIC 94-09117 MENTAL HEALTH SERVICE CAREER LADDER ( AFSC 4COX" (FORMERLY AFSC 914XO) AFPT 90-914-991 JANUARY 1994 ( OCCUPATIONAL ANALYSIS PROGRAM ( USAF OCCUPATIONAL MEASUREMENT SQUADRON AIR EDUCATION and TRAINING COMMAND 1550 5th STREET EAST RANDOLPH AFB, TEXAS 78150-4449 APPROVED FOR PUBLIC RELEASE; DISTRIBUTION UNLIMITED rI DISTRIBUTION FOR AFSC 4COXI OSR AND SUPPORTING DOCUMENTS ANL TNG JOB OSR EXT EXT INV AL/HRMM 2 ARMY OCCUPATIONAL SURVEY BRANCH 1 CCAF/AYX 1 DEFENSE TECHNICAL INFORMATION CENTER 2 HQ ACC/DPTTF 3 3 HQ AETC/DPAEE 3 3 HQ AETC/TSOX 2 1 HQ AFC4A/RMPP 3 3 HQ AFMC/DPUE 3 3 HQ AFMPC/DPMRAD2 I HQ AFMPC/DPMYCO3 2 HQ AFSOC/DPAPT 3 3 HQ AFSPACECOM/DPAE 3 3 HQ AIA/DPAT 3 3 HQ AMC/DPAET 3 3 HQ PACAF/DPAET 3 3 HQ USAF/SGHA I I NODAC I STANDARDS BRANCH (MAGTEC) 1 USAFOMS/OMDQ 1 USAFOMS/OMYXL 10 5 10 380 TSS/TSOXD (939 MISSILE ROAD SUITE 2, SHEPPARD AFB TX 4 1 3 3 76311-5000) 645 MEDICAL GROUP (4881 SUGAR MAPLE DRIVE, WPAFB OH 1 45433-5529) TABLE OF CONTENTS PAGE NUMBER PREFA CE ..................................................................................................................................... vi SUMMARY OF RESULTS .......................................... viii-ix INTRO DUCTIO N ......................................................................................................................... 1 Background ............................................................................................................................ I SURVEY M ETH O DO LO G Y ................................................................................................... 2 Inventory Developm ent ...................................................................................................... 2 Survey Adm inistration ........................................................................................................ 2 Survey Sam ple .............................................................................................................. 3 Task Factor Adm inistration .............................................................................................. 3 SPECIALTY JOBS (Career Ladder Structure) ....................................................................... 6 Overview of Specialty Jobs ................................................................................................. 7 G roup Descriptions ............................................................................................................. 7 Comparison of Current Group Descriptions to Previous Surveys ................................. 18 ANA LYSIS O F DAFSC G RO UPS .......................................................................................... 18 Skill-Level Descriptions ........................................................................................................ 22 Summ ary ............................................................................................................................. 26 ANALYSIS OF AFR 39-1 SPECIALTY DESCRIPTIONS .................................................. 26 TRAINING A NA LYSIS ........................................................................................................... 26 First-Enlistm ent Personnel .............................................................................................. 29 Training Emphasis (TE) and Task Difficulty (TD) Data ............................................ 29 Specialty Training Standard (STS) ................................................................................... 36 A FSC 4COX I STS .......................................................................................................... 36 Plan of Instruction (PO ) ................................................................................................. 39 JOB SATISFACTION ANALYSIS ....................................................................................... 42 i] IM PLICA TIO NS ......................................................................................................................... 46 Li Diot; ibuttOn I Availabiity Codes Avad a,!(cid:127),3 or Dist Special THIS PAGE INTENTIONALLY LEFT BLANK iii TABLE OF CONTENTS (Tables, Figures, Appendices) PAGE NUMBER TABLE I MAJCOM REPRESENTATION IN SAMPLE .................................................................... 4 TABLE 2 PAYGRADE DISTRIBUTION OF SAMPLE ........................................................................... 5 TABLE 3 AVERAGE PERCENT TIME SPENT ON DUTIES BY CAREER LADDER JOBS ............... 9-10 TABLE 4 SELECTED BACKGROUND DATA FOR 4COXI CAREER LADDER JOBS ..................... 11-12 TABLE S SPECIALTY JOB COMPARISONS BETWEEN THE CURRENT AND BOTH THE 1985 914X0 AND 1988 914X1 SURVEYS ........................................................................ 19 TABLE 6 DISTRIBUTION OF SKILL-LEVEL MEMBERS ACROSS CAREER LADDER JOBS (P E R CE NT ) ............................................................................................................................ 20 TABLE 7 TIME SPENT ON DUTIES BY MEMBERS OF SKILL-LEVEL GROUPS (RELATIVE PERCENT OF JOB TIM E) ................................................................................................. 21 TABLE S REPRESENTATIVE TASKS PERFORMED BY 4C031 PERSONNEL .............................. 23 TABLE 9 REPRESENTATIVE TASKS PERFORMED BY 4C051 PERSONNEL ............................. 24 TABLE 10 TASKS WHICH BEST DIFFERENTIATE BETWEEN DAFSC 4C031 AND DAFSC 4C051 PERSONNEL (PERCENT MEMBERS PERFORMING) ............................ 25 TABLE 11 REPRESENTATIVE TASKS PERFORMED BY 4C071 PERSONNEL ............................. 27 TABLE 12 TASKS WHICH BEST DIFFERENTIATE BETWEEN DAFSC 4C051 AND DAFSC 4C071 PERSONNEL (PERCENT MEMBERS PERFORMING) ............................ 28 TABLE 13 RELATIVE PERCENT OF TIME SPENT ACROSS DUTIES BY FIRST- ENLISTMENT AFSC 4COX1 PERSONNEL ...................................................................... 31 TABLE 14 REPRESENTATIVE TASKS PERFORMED BY FIRST-ENLISTMENT 4COX I PERSO NN EL .......................................................................................................... 32 TABLE 15 EQUIPMENT ITEMS USED BY MORE THAN 30 PERCENT OF FIRST- JOB OR FIRST-ENLISTMENT AFSC 4COXI PERSONNEL ............................................. 33 TABLE 16 INPATIENT TASKS WITH HIGHEST TRAINING EMPHASIS RATINGS ...................... 34 TABLE 17 OUTPATIENT TASKS WITH HIGHEST TRAINING EMPHASIS RATINGS ................... 35 TABLE I? SAMPLE OF TASKS WITH HIGHEST TASK DIFFICULTY RATINGS ............................. 37-38 TABLE 19 EXAMPLES OF STS ITEMS NOT SUPPORTED BY OSR DATA ........................................ 40 iv TABLE OF CONTENTS (CONTINUED) (Tables. Figures. Appendices) PAGE NUMBER TABLE 20 EXAMPLES OF TECHNICAL TASKS WITH HIGH TD PERFORMED BY 20 PERCENT OR MORE AFSC 4COX I GROUP MEMBERS AND NOT REFERENCED TO THE STS ........................................................................................ 41 TABLE 21 EXAMPLES OF POI OBJECTIVES NOT SUPPORTED BY OSR DATA ......................... 43 TABLE 22 EXAMPLES OF TECHNICAL TASKS PERFORMED BY 30 PERCENT OR MORE AFSC 4COXI GROUP MEMBERS AND NOT REFERENCED T O TH E PO I ........................................................................................................................... 44 TABLE 23 COMPARISON OF JOB SATISFACTION INDICATORS FOR AFSC 4COXI TAFMS GROUPS IN CURRENT SURVEY TO A COMPARATIVE SAMPLE (PERCENT MEMBERS RESPONDING) ........................................................... 45 TABLE 24 COMPARISON OF JOB SATISFACTION INDICATORS FOR AFSC 4COXl TAFMS GROUPS IN CURRENT SURVEY TO 1985 914X0 SURVEY AND 1988 914XI SURVEY (PERCENT MEMBERS RESPONDING) ............................................ 47 TABLE 25 JOB SATISFACTION INDICATORS FOR AFSC 4COXI JOBS (PERCENT ME MB ERS RESPOND IN G) ................................................................................................. 48-49 FIGURE 1 JOBS PERFORMED BY ALL AFSC 4COX PERSONNEL ............................................... 8 FIGURE 2 JOBS PERFORMED BY FIRST-ENLISTMENT AFSC 4COX1 PERSONNEL ....................... 30 APPENDIX A REPRESENTATIVE TASKS PERFORMED BY MEMBERS OF CAREER L A DD ER JO B S ............................................................................................................ 51 v PREFACE This report presents the results of an Air Force Occupational Survey of the Mental Health Service career ladder (AFSC 4COX1, formerly AFSC 914X0). Authority for conducting occupational surveys is contained in AFI 36-2623. Computer products used in this report are available for use by operations and training officials. Captain Kimberly G. Williams, Inventory Development Specialist, developed the survey instrument. Second Lieutenant Trevor D. Staiger, Occupational Analyst, analyzed the data and wrote the final report. Mr Wayne Fruge provided computer programming support, and Ms Linda McDonald provided administrative support. Major Randall C. Agee, Chief, Airman Analysis Section, Occupational Analysis Flight, USAF Occupational Measurement Squadron, reviewed and approved this report for release. Copies of this report are distributed to Air Staff sections, major commands, and other interested training and management personnel. Additional copies are available upon request to the USAF Occupational Measurement Squadron, Attention: Chief, Occupational Analysis Flight (OMY), 1550 5th Street East, Randolph AFB, Texas 78150-4449 (DSN 487-6623). JAMES L. ANTENEN, Lt Col, USAF JOSEPH S. TARTELL Commander Chief, Occupational Analysis Flight USAF Occupational Measurement USAF Occupational Measurement Squadron Squadron vi THIS PAGE INTENTIONALLY LEFT BLANK vii SUMMARY OF RESULTS 1. Survey Coverage: The USAF Occupational Measurement Squadron schedules each enlisted AFSC to be surveyed every 5 years. The Mental Health Service (AFSC 4COXI, formerly AFSC 914X0) career ladder was surveyed in order to obtain data needed to update the career ladder and to accommodate this 5-year schedule. 2. Specialty Jobs: Structure analysis identified two job clusters and three independent jobsý Outpatient Mental Health Service cluster, Inpatient Mental Health Service cluster, Wilford Hall Medical Center (WHMC) Social Worker job, Technical Instructor job, and the Superintendents job. Clusters and independent jobs are discussed within this report. 3. Career Ladder Progression: Personnel in the Mental Health Service career ladder show a typical pattern of career ladder progression. Three-skill level personnel perform essentially technical tasks. At the 5-skill level, a moderate shift towards supervisory functions occurs, with members still spending more than half of their job time performing technical duties. Seven-skill level personnel spend a slightly higher percentage of their duty time performing managerial and supervisory functions, with a majority of time dedicated to technical duties. Specialty descriptions in AFR 39-1 provide a broad and accurate overview of tasks and duties performed within the career ladder. 4. TrainingA nalysis: A match of survey data to the AFSC 914X0 Specialty Training Standard (STS) identified nine items on the STS not supported by survey data. In addition to this, a similar match of data to the Plan of Instruction (POI) for the J3ABR91430-000 course revealed that 13 POI learning objectives are not supported. Career ladder functional managers and training personnel should carefully review these unsupported STS and POI items to justify their continued inclusion in the training documents. 5. Job Satisfaction Analysis: Overall, AFSC 4COXI respondents are generally satisfied with their jobs. When compared to other medical personnel surveyed in 1992, AFSC 4COX1 personnel show relatively lower job satisfaction, especially in the 49-96 months TAFMS group. When compared to the 1985 (AFSC 914X0) and 1988 (AFSC 914X1) Occupational Survey Report (OSR), no major change in job satisfaction among AFSC 4COX1 career ladder was noted. A comparison between major jobs identified in the current sample reveals that members in the Alcohol Rehabilitation Clinic (ARC) job, Superintendents job, and the Inpatient Nursing job groups have the highest level ofjob satisfaction, while personnel in the Inprocessing job group are the least satisfied. viii 6. Implications. The AFSC 4COXl career ladder structure for Outpatient Mental Health Services identified in this report is similar to that found in the 1985 OSR. The Inpatient portion of the career field was merged into the career field after the last survey The AFR 39-1 Specialty Descriptions accurately describe the jobs and tasks performed by personnel at all skill levels, and overall satisfaction was positive for the jobs identified. Analysis of the training documents indicates that the STS contains 9 unsupported paragraphs, while the POI contains 13 unsupported criterion objectives. Both documents should be reviewed by training personnel to justify their continued inclusion in the training documents. ix