DRAWING PRODUCT IDEAS FAST AND EASY UX DRAWING FOR ANYONE KE NT EISENHUTH Copyright © 2023 by John Wiley & Sons, Inc. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada and the United Kingdom. ISBN: 978- 1- 119- 83585- 1 ISBN: 978- 1- 119- 83608- 7 (ebk.) ISBN: 978- 1- 119- 83586- 8 (ebk.) No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per- copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750- 8400, fax (978) 750- 4470, or on the web at www.copyright.com. 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No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Further, readers should be aware that websites listed in this work may have changed or disappeared between when this work was written and when it is read. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762- 2974, outside the United States at (317) 572- 3993 or fax (317) 572- 4002. If you believe you’ve found a mistake in this book, please bring it to our attention by emailing our reader support team at [email protected] with the subject line “Possible Book Errata Submission.” Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic formats. For more information about Wiley products, visit our web site at www.wiley.com. Library of Congress Control Number : 2022942897 Cover image: Courtesy of Kent Eisenhuth Cover design: Wiley Past To my parents, Ned and Nanette, who always encouraged me to develop my drawing skills as a child and well into my adulthood. Present To my wife, Beverly, who gave me the courage to write this book and believed in it from its beginning, when it was a nascent idea. Future To my kids, Harper and Hudson, whose uninhibited drawings, creativity, and imagination should be an inspiration to us all. ABOUT THE AUTHOR Kent Eisenhuth is a Fellow of the Royal Society of Arts. Kent has developed visual languages that improve collaboration, comprehension, and decision- making across a wide array of Google products including Fitbit, Google Cloud, and Alphabet’s Loon. Kent leads Google’s Data Accessibility program. He previously led Google Cloud’s Data Visualization Program and coauthored the data visualization specs for Material Design. Kent’s work and ideas have appeared in many publications, including The Guardian, UXmatters, ACM journals, and Smashing Magazine. Kent has presented talks and ideas at many conferences, such as IxDA’s Interaction, SXSW, and the Israeli Visualization Conference, and he is a frequent guest lecturer at several universities in the United States. iv ACKNOWLEDGMENTS Writing this book was an extremely difficult yet rewarding experience. I’m forever thankful for all the people who helped me develop this book. To Beverly Eisenhuth, my wife, who believed in me and offered her unconditional support throughout the process. I couldn’t have done this without you. To Manuel Lima, who encouraged me to write a book on drawing. Manuel’s experience and support was insanely helpful throughout the process, and I’m fortunate to have such an amazing mentor. To Gary Hitzemann, my lifelong mentor who acted as a sounding board during the book’s pitch process. To Darryl Rentz, for his contributions to the pitch and for helping me find the right tone and voice for the book. To all of my other mentors and colleagues. including Kevin Richardson, Matthew Bartholomew, Rebecca Danna, Hilal Koyuncu, Harold Hambrose, and David Bartel, all of whom helped me develop the book’s narrative and suggested areas of focus. To Clare Cotugno for her help in editing the initial manuscript. More importantly, Clare helped me find my voice as a writer and encouraged me to publish my work early on in my career. She helped me discover my own writing skills. Clare, if it wasn’t for you, this book wouldn’t exist. To all the people who helped me develop my drawing skills over the years, including Fredrick Wetzel, Gary Hitzemann, James A Rose, Kevin McCloskey, Marilyn Lehman, Timothy Barr, and Bill Whalen. To the other authors, artists, architects, and creatives who offered their perspective and peer reviews, including Dr. Neil Cohn, Jason Borbay, Joseph Biondo, Dan Boyarski, David Bullock, Steve Hassard, and Carolyn Knight. Having the opportunity to spend time with you was the most enjoyable part of the whole writing process. To the amazing publishing team at Wiley, including Jim Minatel, Pete Gaughan, Tracy Brown, and Melissa Burlock. It was an absolute joy working with this team, and I’m forever grateful for their advice, feedback, and help in giving life to this book. v CONTENTS FOREWORD ix PREFACE xi INTRODUCTION xv CHAPTER 1 WHY DRAW? 1 Explore an Idea 2 Gain a Shared Understanding 5 Improve Collaboration 7 Anyone Can Draw 7 Right Time and Place 10 CHAPTER 2 REFRAMING OUR THINKING 15 Breaking It Down 17 Introducing the System 19 Common Drawings 23 CHAPTER 3 LINES AND POINTS 33 Telling Stories with Lines 34 Making Meaning with Points 42 Tools and Materials 45 CHAPTER 4 BUILDING FROM RECTANGLES 47 Creating Diagrams 48 Content Elements 55 Navigation Elements 58 Forms 65 CHAPTER 5 BUILDING FROM CIRCLES, TRIANGLES, AND MORE 81 Circular Elements 81 vii viii Contents Triangular Elements 89 Advanced Icons and Symbols 92 Representing Interactions 98 CHAPTER 6 ILLUSTRATING LIGHT, MOTION, AND OTHER CONCEPTS 103 Shading Techniques 103 Using Accent Marks 105 Looking at Lighting 105 Using Elevation 110 Using Texture 116 Capturing Motion 119 Conveying Luminance 120 Communicating Sound 121 CHAPTER 7 THE SYSTEM 127 Putting It Together 128 Creating Something New 134 CHAPTER 8 USING FLOWS TO TELL STORIES 139 Starting with the Syntax 139 Showing Interactions 142 Just Enough Information 144 Depicting Transitions 145 Labels and Annotations 147 Being Conscious of Composition 150 CHAPTER 9 TELLING ENGAGING STORIES 157 Real- World Constraints 160 Invoking Emotion 166 Adapting the Visual Language 170 Wayfinding and Landmarks 174 Choreography and Timing 178 Packaging Your Drawings 180 CHAPTER 10 MOVING FORWARD 183 WORKS CITED 185 INDEX 187