Download Favour 50 Actress and comedian Pauline Quirke tells us about her support of Hearing ...

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TH
ISSUE
Autumn 2014 The magazine from Hearing Dogs for Deaf People
£1.75 when sold
“
charity

This
“
is doing such
great

work
Real life
Pauline Quirke on the
Turns ouT importance of
you can
our work
TeaCh an
olD Dog
new TriCKs
Matchmaking
The Hearing Dogs way
PLUS
Tips for
communicating
AWARENESS with deaf people
Find out how Doggy extras
John Barrowman Brand-new
coped when he went Kids Corner
Deaf for the Day

Autumn 2014 | In this issue…
22
23
18
n
o Welcome!
ns Regulars 22
ki
Wil
ul 4 | A dog’s life
a
P
o: The latest news including:
hot Autumn is upon us, so while the nights draw Hearing Dogs’ co-founder donates
P in, it’s time to snuggle up on the sofa with pup; 50th issue facts; fundraising
some inspiring stories in this – our 50th – updates and more
issue of Favour. We’ve encountered many 10 | You and your dog
heroic dogs over the years, Dog accessories
and Sam and Daisy are no different. Meet them 24 | Get involved locally
on page 20. Find out how our hearing dogs are Meet our pups and fundraise for us
matched to their recipients on page 12, and see 26 | Get involved at work
How companies give their support
how John Barrowman managed when he went
Deaf for the Day (page 18). Younger readers will 32 | Paws for coffee
enjoy our Kids Corner on page 22, while we hope 32 Pauline Quirke chats with Favour
our fundraising ideas will motivate you. After 34 | Ask the experts
all that, put the kettle on and relax with Pauline Mark Edgar on hearing loss
Quirke, our latest celebrity ambassador, and her dog Bailey.
Features
Enjoy the issue, and thank you for your continued support!
Gill Lacey Editor 12 | The art of matchmaking
Get behind our latest appeal
Next issue
Favour magazine Look out for 14 | By word of mouth
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first dog Favour.
16 | Grabbing the headlines
Hearing Dogs for Deaf People Royal Patron Useful contact details
Headlines from Favours of the past
The Grange, Wycombe Road, HRH The Princess Royal (voice and minicom):
Saunderton, Princes Risborough, Fundraising 18 | Deaf for the Day
Buckinghamshire, HP27 9NS Registered charity in England and 01844 348148
TF 0011884444 334488110001 (voice & minicom) Wnoa. lSeCs 0no4.0 2498363 58 and Scotland V0o18lu4n4t 3e4er8in10g0 Jhoohwn i tB faererolsw tom haanv eex hpeearrieinngc eloss s
E [email protected] Member of UK Council on Deafness, Media enquiries 20 | Real life
www.hearingdogs.org.uk Assistance Dogs (UK), Assistance 01844 348137
Cas and Sam, Joe and Daisy
Cover photo of Pauline Quirke by Dogs Europe and Assistance Dogs
Paul Wilkinson International 28 | Volunteers in the spotlight
Articles and features printed in Favour are not necessarily the views of the Charity but are the views expressed by the writers. Terrence and hearing dog
We welcome your comments. Dottie’s special bond
Advertisements Hearing Dogs for Deaf People cannot be liable to any person for loss or damage incurred or suffered as a
result of his/her accepting or offering to accept goods or services contained in any advertisement reproduced in Favour. 30 | Legacy giving
Readers should make appropriate enquiries before incurring any expense or contractual obligation.
How you can help us in your will
Produced by 90 Walcot Street, Bath, BA2 5BG. www.jppublishing.co.uk
3
www.hearingdogs.org.uk Autumn 2014 FAVOUR
A dog s life
’
News Views Updates We sniff out the stories that matter to you…
at a meeting called the Human-
Companion Animal Bond that
I organised in 1980 for the
British Small Animal Veterinary
Association. Minutes before,
Leo, with his finely tuned
antennae for interesting
people, had just met Babs
Wright, then vice-president of
the Royal National Institute
for Deaf People.
“‘Babs is interested in the
hearing dogs that the
American Humane
Association in Colorado have
just trained,’ he told me. Babs
asked me what I thought
Bean’s pup will
about training dogs in the
become one of our
hearing dogs UK to act as ears for deaf
people. And that’s the happy
accident that led to Hearing
PUPPY POWER Dogs for Deaf People.
“Babs, helped by her
husband Paul, created the
Family circle
infrastructure – let’s call it
the corporate identity. I found
Co-founder Dr Bruce Fogle is donating one a training location, a trainer,
a placement counsellor
of his puppies to become a hearing dog
and enough money to keep
our heads above water.
A vet, Trevor Turner, gave
BRUCE FOGLE SAYS: “One of I have had. Bean is a calm, us space at his kennels.
my dog’s gorgeous pups is equable being from the A retired police dog handler,
joining Hearing Dogs. Bean’s healthiest of ancestors. Tony Blunt, was employed as
litter of nine was intentional. Cast-iron bowels. Never even our trainer and Gill Lacey,
I added 900 miles to my car’s the slightest itch. No history now Editor of Favour, joined
odometer taking her on four in her family of the cancers us as our people person.
successive days from London Goldens are prone to. And Money came from many
to a sun-dappled field in she has great joints. sources, but especially from
Gloucestershire to meet her “Her litter is the result of Pedigree Masterfoods.
beau. Hearing Dogs for Deaf some planning: choosing “We want everyone
People, on the other hand, the dad, blood-testing to associated with Hearing
was more of an accident. Let know when Bean was about Dogs to feel part of an
me explain. to release eggs, and extended family. That’s why
“Bean is the fifth Golden arranging afternoon cover at my son Ben Fogle is involved,
Retriever my wife Julia and my veterinary clinic so I could why Babs and Paul’s daughter
high-tail it to Cheltenham. Faith Clark is chair and why
“Hearing Dogs came into I’m happy that one of my
“I’m happy that Bean’s
being more by serendipity. I’d ‘dog-children’, Bean’s affable
affable pup will contribute to invited Leo Bustad, the pup, will contribute his
charismatic Dean of an enthusiasm to such a
this wonderful organisation” American vet school, to speak wonderful organisation.”
4
FAVOUR Autumn 2014 www.hearingdogs.org.uk
News
Naga tees off – APPEALS
with a little help
HUGE
THANKS
Thanks to everyone
TH
who has donated to
FACTS one or more of our
appeals in Favour,
helping to raise more
than £1 million. Thank
you for your wonderful
STAR SUPPORTER
support. Here’s how you
made a difference in just
50 Hole in one! the last two years:
• Esther Rantzen’s My
Best Friend Appeal –
foundation assessments
£47,638
were completed on dogs BBC JOURNALIST Naga Munchetty celebrated • Jocelyn Tack and Bass’
in training between her new single-digit handicap of nine by More Than A Hearing
April and July competing in a charity golf day in aid of Hearing Aid Appeal – £28,232
Dogs for Deaf People. • Sally Taylor’s Break the
Naga is a huge dog lover and both her parents Soundbarrier Appeal
50 use hearing aids, so she was thrilled to be asked to – £34,232
help raise funds for the Charity and show off her • Phil Biggs and Marsh’s
Let Us In Appeal
impressive golfing skills at The Oxfordshire Golf
– £24,388
Club near Thame on 1 July.
puppies entered training • Claire Jones’ Puppy
“I’m very conscious of hearing loss since I spend
at The Grange between Boom Appeal –
so much time wearing an earpiece,” she said.
£33,093
1 April and 30 June
“I was delighted to be asked to support the charity
golf day and completely fell in love with a
gorgeous Cocker Spaniel who helped me tee off! AWARDS
FIFTY
I hope that this event will raise funds to help
PRINCESS ROYAL
Hearing Dogs train more clever little puppies to
A dog welfare change the lives of deaf people across the UK.” TO ATTEND AWARDS
offi cer burns 50 calories The charity golf day, which was organised by
walking a dog for vice captain Steve Smirthwaite for Club captain We are delighted to
15 minutes! Rob Daniels, raised over £24,000. announce that our
Patron, HRH The Princess
Royal, will attend our
50,000 Hearing Dogs Awards on
PUPPY BOOM
8 October, to be held
Appeal pupdate at 8 Northumberland
Avenue, London. This
Our 50,000th supporter event recognises some
record was added in 1997 THANKS to an outstanding response of our remarkable
from supporters, our Puppy Boom Appeal partnerships as well
(featured in the last issue of Favour) far as the work of our
50
th exceeded its £23,000 target – achieving amazing volunteers.
Tickets cost £100;
£33,093 – to make a very significant
there is a 10% discount
The 50th registered contribution towards training the 40-plus for a table of 10. A limited
hearing dog was a black puppies born since the beginning of this number of tickets are
Retriever cross named year. Thank you so much! available at a 25%
discount for hearing
Ben adopted from NCDL
dog recipients and
Brighton in 1987
Breeding volunteers. Contact
scheme events@hearingdogs.
supervisor org.uk; 01844 348139.
50
Claire Jones
with pup
Our
Royal
Patron
Volunteer puppy socialiser
Marje Pilkington has cared
for over 50 hearing dog
pups since 1991
5
www.hearingdogs.org.uk Autumn 2014 FAVOUR
News
Victoria (left) and Hayley
sign “happy to help”
VOLUNTEERING STARS
CHARITY STAFF’S
TOUR DE FORCE
Hearing Dogs’ Volunteering
Manager, Victoria Leedham, and
Hayley Simpson, a dog trainer at
our Beatrice Wright Centre in East
Yorkshire, were volunteer Tour
Makers for the Tour de France
Grand Départ in Yorkshire in July.
Could you care for one Victoria was a supervisor for Stage 1
of our trainee pups? in the Yorkshire Dales, and Hayley
welcomed visitors at Stage 2 in York.
“It was great to see volunteering
PUPPY TRAINING
from the other side!” says Victoria.
Train a puppy, change
TV STARS
MOVES LIKE WAGGER
a life, in Edinburgh
Hearing Dogs for Deaf People
featured on ITV’s home video
WE RECENTLY LAUNCHED a new Regular training sessions along sing-a-long show Let Me
puppy training area in Scotland, and with various trips and volunteer Entertain You in May. Our
with Edinburgh now confirmed as get-togethers will make this an amazing staff and volunteers
the location, are already taking enjoyable and exciting role for lip-synched to Moves Like
applications from local dog lovers, sociable people with a keen interest Jagger by Maroon 5 at our
Buckinghamshire headquarters
trainers and owners. in dog training.
– with the help of our adorable
Volunteers must be willing to take If you live in Edinburgh, drive and
dogs, of course. Check out
on one of our pups at around eight have direct access to a garden,
www.hearingdogs.org.uk/
weeks of age, and care for them then we would love to hear from
moves-like-jagger
for up to 16 months while they you. Visit www.hearingdogs.org.uk/
progress through their training. scotlandpuppy for more information.
Follow these pups
on their hearing
FUNDRAISING HEROINE
Ros with her dog journey
telegram from 100 thank-yous!
The Queen
A CENTENARIAN used her 100th
birthday to raise funds for Hearing
Dogs. Mrs Ros Double kindly asked
for donations to be made to Hearing
Dogs for Deaf People instead of receiving
gifts, and raised over £190. As well
as receiving a telegram from The
Queen, Ros celebrated with family
and friends. RADIO STARS
Ros’ daughter, Sylvia Fancy, said : “We
FOLLOW A PUP
partied – gently – for about five days!”
Since her big birthday, Ros has BBC Radio 5 Live is following a
another reason to celebrate. Sylvia litter of hearing dog puppies. There
recently visited The Grange to be are two boys and two girls in the
litter. One of the boys will be named
assessed with the young hearing dog
after BBC Radio 5 Live Breakfast
that she has been matched with. All
presenter, Nicky Campbell. You too
being well, the partnership will go
can follow a pup by sponsoring a
ahead this autumn. puppy from just £3 a month – find
out more on page 24.
6
FAVOUR Autumn 2014 www.hearingdogs.org.uk
News
Phil Biggs enjoys Assistance
Dog Day in Edinburgh
Last
chance! Diary
dates
14 SEPTEMBER
Hearing Dogs Late
Summer Show
At The Grange, Bucks
ASSISTANCE DOG DAY 11am–4pm
WHO’S A CLEVER DOG?
8 OCTOBER
In June, we celebrated the Hearing Dogs Awards
contribution of our dogs at 8 Northumberland
Assistance Dog Day in the Avenue, London
ONLINE
beautiful Royal Botanic Garden,
Edinburgh, in association Crowdfunding appeal 28–29 NOVEMBER
with Visit Scotland and other Christmas Fayre
assistance dog charities. for a Pupmobile Meet Santa at
Phil Biggs, our access and The Grange and
inclusion manager, said: “It was visit our special
a brilliant opportunity for people WE LAUNCHED our is unreliable, has left seasonal fair.
to meet assistance dog users, first ever online people and dogs Friday 4–8pm
and to learn about how these crowdfunding project stranded and spends Saturday 10am–3pm
dogs are such an essential part at the end of July. more time in the garage
of how we live our lives.” Crowdfunding is a way than on the road! SPRING 2015
of getting projects or The project was Great British
ideas off the ground – initially launched for Dog Walk
APPEAL
thanks to the power and a limited period but Watch out for news
LEGACY WILL backing of a crowd of readers may still have on our website,
generous supporters. a chance to view our e-newsletter and in
HELP DEAF
Our aim is to raise appeal film and some the next Favour.
CHILDREN £15,000 to fund a new, of the rewards on
fully branded van for the offer if you make a For details see: www.
A BBC Children in Need film
Charity – aka “the pledge by visiting hearingdogs.org.uk/
showing Sam Russell and his
Pupmobile”! The vehicle www. crowdfunder.co.uk/ events or call Melanie
hearing dog, Ember, inspired a
we are trying to replace The-pup-mobile-appeal Tyrer, 01844 348113
viewer to make a £50,000 legacy
pledge to Hearing Dogs. The kind
donor also plans to make more
donations in the future. “I’m in the DUAL-PURPOSE DOGS
fortunate position of my father
Twice the support
leaving me money and I have no
children to leave it to,” says the
anonymous donor. “I plan to leave
DEAFBLIND AWARENESS Week
most of my money to charity, and
(23-29 June) helped to raise awareness and
saw Hearing Dogs on Children in
understanding of deafblindness and the
Need. I’ve had a hearing problem all
challenges that people with sight and
my life, so I sympathise with deaf
people – especially children.” hearing loss face on a daily basis.
It doesn’t have to be time- There are around 356,000 deafblind people
consuming, complicated or in the UK. Over the past 10 years, we have
expensive to leave a legacy to worked closely with The Guide Dogs for the
charity. To make it even easier, Blind Association to train assistance dogs to
we have teamed up with three help people with both sight and hearing loss.
organisations who can help (see
Angela Hassall was the first person in the UK
page 30).
to have a dual-trained guide and hearing dog.
Her first assistance dog, Roddy, retired in 2011
and is currently enjoying life with Angela’s
daughter, Sarah. Angela now has another
dual-trained Labrador/Retriever cross called
Mel, who helps her with everyday life.
Hearing Dogs also works with other
Assistance Dogs UK charities – such
as Canine Partners and Dogs for the
Disabled – to train dogs to help those
with further disabilities. For more
information on dual-purpose dogs, Angela Hassall with
go to www.assistancedogs.org.uk dual-purpose dog Mel
7
www.hearingdogs.org.uk Autumn 2014 FAVOUR
News
Join the
Staff
conversation
spotlight
Check out our
Name: Sarah O’Brien website and social
Role: Digital Marketing Assistant
media pages for
What do you do at Hearing Dogs?
regular updates
I write for the website and blog, which
I adore doing. I help manage the and plenty of cute
Sign up!
Charity’s social media (it’s a great
doggy photos…
excuse to look at puppy pics all day) Go to www.hearing
and I will be helping with some of our dogs.org.uk/enews
big upcoming campaigns. for our free newsletter!
What has been a highlight so far?
There have been so many – and I have
only been here seven months. Meeting
puppy Cazzie was a definite highlight Head to our friendly
because my fiancé and I sponsor her. Facebook page for the latest in
fundraising news, doggy tips,
What are you working on right now?
caption competitions and more!
The Let’s hear it campaign; it’s really
www.facebook.com/hearing.dogs
exciting as we have some great new
stories to tell.
What is it like to work for
@HearingDogs
Hearing Dogs?
Meet Charlotte,
Amazing – everyone has been so
friendly here. The job is really busy all our puppy
the time but it’s never stressful. recruiter (and try not to
Knowing the difference these clever get jealous of her job)
dogs make to people’s lives just
makes working here really special.
What do you like to do in your
@VickyHearingDog
spare time?
My fiancé and I love taking our How amazing are
one-year-old daughter for walks and @HearingDogs
watching her favourite film, Tangled.
supporters?
Tea or coffee: 70-year-old Mike
Tea – I’m obsessed with it!
jumped from a plane
Dogs or cats: to raise money for us.
Like you have to ask! I have always #whatcouldyoudo
been a huge dog lover.
Blogtastic
If you are new to Hearing Dogs, you
can find out more about how our
dogs help deaf people on our blog
at www.hearingdogs.org.uk/blog.
You’ll also find lots more adorable
hearing dogs to admire – check out our
Cute Corner for 23 super-cute puppies
with their favourite cuddly toy.
If you like Cute Corner you can get it
delivered straight to your inbox by
signing up to our monthly e-newsletter
(see above) – there’s lots of other
great content, too.
8
FAVOUR Autumn 2014 www.hearingdogs.org.uk

Advertorial
ACCESSORIES
Style your dog
Daisy the Golden Retriever road-tests
some of the stylish dog accessories
available on the high street at Pet Hut
We asked Daisy to help us test out some fashionable and
practical accessories for dogs – from bowls and toys to collars
and coats, these designs will keep your dog safe and stylish.
Check them out here and then use our money-off coupon
towards a very special Christmas gift for your best friend!
1
Multi-spot dog bowl:
£2.49–£9.49
This bowl is from a range of
dishwasher-proof stoneware bowls
and matching polypropylene wipe-
4
clean mats, catering to all breeds. Wag n Walk fashion green
Our verdict: “Daisy says her pal Nia check collar and lead. Collars:
can have these small bowls, but only £3.49–£5.49. Leads: £4.99–£5.99
after she has cleaned them!” New Wag n Walk collars and leads
are made to very high standards
using the best quality printed
ribbon nylon. The range includes a
selection of fantastic contemporary
designs, and easily adjustable
quick-release buckles mean the
range caters for all popular sizes.
“We love the twist on the more
traditional green check design.
3
All-weather reflective There’s also an ultra-modern, head-
black and red turning, shiny cherry red design.”
dog coat: £14.99–£19.99
This range of reflective collars,
leads, harnesses, coats and safety
lights are available in three
fluorescent colours. They
feature hi-visibility
material with
reflective strips to
keep pets seen in
2
Charlie Cat dog toy: £5.99 low-light conditions.
Chewing stuff is great fun, but “Easy to fit and
sometimes all a dog really wants adjust, this coat
to do is cuddle. These appealing should help keep
5
designs use assorted fabrics and loads you safe on All-weather quilted green
of stuffing to create a great mouth those dark dog coat: £12.99–£16.99
feel. Dogs will love trying to find the evening This quilted dog coat has
hidden squeak (however, this means walks.” a water-resistant outer fabric
the toy may not be suitable for with a warm fleece lining.
working hearing dogs). Charlie Cat is Adjustable Velcro fastenings also
perfect for cuddle or chew time. allow quick and easy fitting.
“Too late! Nia grabbed this cute toy “These stylish coats come in three
before Daisy could get a look in!” sizes for a classic country look.”
10
FAVOUR Autumn 2014 www.hearingdogs.org.uk