Diversity in the Workplace Dedicated to Zoë, Emiliano and Karla Diversity in the Workplace Multi-disciplinary and International Perspectives Edited by StEfan GröSchl Associate Professor, ESSEC Business School and the ESSEC Chair of Diversity and Leadership, Paris, France © Stefan Gröschl 2011 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the publisher. Stefan Gröschl has asserted his moral right under the Copyright, Designs and Patents Act, 1988, to be identified as the editor of this work. Gower Applied Business Research Our programme provides leaders, practitioners, scholars and researchers with thought provoking, cutting edge books that combine conceptual insights, interdisciplinary rigour and practical relevance in key areas of business and management. Published by Gower Publishing Limited Gower Publishing Company Wey Court East Suite 420 Union Road 101 Cherry Street Farnham Burlington Surrey VT 05401-4405 GU9 7PT USA England www.gowerpublishing.com British Library Cataloguing in Publication Data Diversity in the workplace : multi-disciplinary and international perspectives. 1. Diversity in the workplace--Management. 2. Diversity in the workplace--Cross-cultural studies. 658.3'008-dc22 ISBN: 978-1-4094-1196-3 (hbk) ISBN: 978-1-4094-1197-0 (ebk) Library of Congress Cataloging-in-Publication Data Gröschl, Stefan. Diversity in the workplace : multi-disciplinary and international perspectives / Stefan Gröschl. p. cm. Includes bibliographical references and index. ISBN 978-1-4094-1196-3 (hardback) -- ISBN 978-1-4094-1197-0 (ebook) 1. Diversity in the workplace. 2. Personnel management. 3. Organizational change. I. Title. HF5549.5.M5G76 2011 658.3008--dc22 2011008236 V Contents List of Figures and Tables vii About the Editor ix About the Contributors xi Preface xvii PART I ConCePTuALIzInG DIveRsITy Chapter 1 Introduction 3 Stefan Gröschl Chapter 2 Integrating Diversity: Identities Replayed 7 Laurent Bibard Chapter 3 The Dubious Power of Diversity Management 15 Yvonne Benschop Chapter 4 Diversity – A Strategic Issue? 29 Karsten Jonsen, Susan C. Schneider and Martha L. Maznevski Chapter 5 Diversity Management at Business Schools and Universities: How Do We Change ‘Tomorrow’s Managers’? 63 Esben Rahbek Gjerdrum Pedersen, Gonzalo Sánchez Gardey and Simon Tywuschik Chapter 6 Multicultural Identities and Culture Work 79 Junko Takagi Chapter 7 Globalization: On Being Different 89 Susan C. Schneider PART II ConTexTuALIzInG DIveRsITy Chapter 8 Diversity Management in Denmark: Evolutions from 2002 to 2009 101 Eva Boxenbaum, Monica Gjuvsland and Clarissa Eva Leon Chapter 9 The Value of Investigating Stakeholder Involvement in Diversity Management 119 Anne-marie Greene and Gill Kirton vi Diversity in the Workplace Chapter 10 The Gendered Intersectional Corporation and Diversity Management 133 Jeff Hearn and Jonna Louvrier Chapter 11 Diversity Management between ‘Myth and Ceremony’ and Strategic Economic Rationale – Theoretical Perspectives and Empirical Evidence from Germany 147 Inéz Labucay Chapter 12 The Dark Side of the Rainbow: A Research Model of Occupational Stress and Lesbian, Gay and Bisexuals (LGBs) in the Workplace 169 Marilyn J. Davidson Chapter 13 Ethnic and Religious Diversity in the Balkan Area 185 Cedomir Nestorovic Index 191 List of Figures and Tables Figure 5.1 The strategic importance of diversity at business schools and universities 66 Figure 5.2 Diversity management integration at business schools and universities 66 Figure 5.3 The future of diversity management 67 Figure 5.4 Faculty members’ perception of the future of diversity management teaching 68 Figure 5.5 Diversity management content in academic programmes 68 Figure 5.6 Diversity issues covered by institutions according to deans 69 Figure 5.7 Diversity issues covered in teaching according to faculty 70 Figure 5.8 Departments responsible for development of diversity management teaching 71 Figure 5.9 Business-relevant learning objectives in diversity management teaching 71 Figure 5.10 Methods, tools and materials for diversity management teaching 72 Figure 5.11 Deans’ perceptions of barriers and drivers for diversity 74 Figure 5.12 Drivers for diversity teaching 75 Figure 5.13 Barriers to diversity management teaching 75 Figure 5.14 Towards integrated diversity management teaching 77 Figure 5.15 Diversity management and learning styles 77 Figure 8.1 Number of articles from 2001 to 2009 in all Danish media that include the keyword mangfoldighedsledelse (diversity management) 102 Figure 8.2 The possible travel route of diversity management from one case to the other 104 Figure 8.3 Number of articles from 2001 to 2009 containing the keywords ‘indvandrer’ (immigrant) and ‘arbejdsmarked’ (workforce) in all Danish media 113 Figure 8.4 Number of articles between 2001 and 2009 using the keywords ‘kvinde’ (woman) and ‘ledelse’ (leadership) in all Danish media 116 Figure 11.1 A complementary theoretical framework for a European diversity management theory 155 Figure 11.2 An experiment on problem-solving capacity 158 Figure 11.3 Group problem-solving capacity 159 Figure 12.1 A research model of occupational stress and degrees of sexual orientation disclosure of LGBs in the workplace 170 Figure 13.1 Scholarly and official estimates of the size of the Roma population 187 viii Diversity in the Workplace Table 5.1 Diversity management teaching – examples of good practice 73 Table 9.1 Differences between Principles of equal opportunity and diversity management 121 Table 11.1 Chances and risks of organizations committed to diversity 152 Table 11.2 Results of the research project on age diversity management 160–161 Table 12.1 Summary of proactive policies and practices in creating inclusive, supportive organisational climate for LGB employees 171 About the Editor Stefan Gröschl is the Co-Chair of Diversity and Leadership and Associate Professor in the Department of Management at the ESSEC Business School in Paris, France. He received his Ph.D. from Oxford Brookes University, England and has lived and worked in Germany, England, Canada and France. His primary research interests focus on diversity management with a particular focus on cross-cultural aspects, and HR policies and practices supporting the integration of disadvantaged employee groups.