DISRUPTIVE TECHNOLOGIES RISKS, OPPORTUNITIES – CAN NEW ZEALAND MAKE THE MOST OF THEM? charteredaccountantsanz.com/futureinc Chartered Accountants Australia New Zealand Institute of Economic Research and New Zealand NZIER is a specialist consulting firm that uses Chartered Accountants Australia and New applied economic research and analysis to Zealand is made up of over 100,000 diverse, provide a wide range of strategic advice talented and financially astute professionals to clients in the public and private sectors, who utilise their skills every day to make a throughout New Zealand and Australia, difference for businesses the world over. and further afield. Members of Chartered Accountants Australia NZIER is also known for its long-established and New Zealand are known for professional Quarterly Survey of Business Opinion and integrity, principled judgement, financial discipline Quarterly Predictions. and a forward-looking approach to business. Our aim is to be the premier centre of applied We focus on the education and lifelong learning economic research in New Zealand. We pride of members, and engage in advocacy and ourselves on our reputation for independence thought leadership in areas that impact the and delivering quality analysis in the right form, economy and domestic and international and at the right time, for our clients. We ensure capital markets. quality through teamwork on individual projects, critical review at internal seminars, and by peer We are a member of the International Federation review at various stages through a project by a of Accountants, and are connected globally senior staff member otherwise not involved in through the 800,000-strong Global Accounting the project. Alliance and Chartered Accountants Worldwide which brings together leading Institutes in Each year NZIER devotes resources to undertake Australia, England and Wales, Ireland, New and make freely available economic research Zealand, Scotland and South Africa to support and thinking aimed at promoting a better and promote over 320,000 Chartered understanding of New Zealand’s important Accountants in more than 180 countries. economic challenges. NZIER was established in 1958. Copyright © October 2015 Chartered Accountants Australia and New Zealand. All rights reserved. DISCLAIMER This document was prepared by Chartered Accountants Australia and New Zealand with the assistance of the New Zealand Institute of Economic Research (NZIER). Some of the views and opinions expressed in this document are those of NZIER and do necessarily represent the views and opinions of Chartered Accountants Australia and New Zealand. The information in this document is provided for general guidance only and on the understanding that it does not represent, and is not intended to be, advice. Whilst care has been taken its preparation, it should not be used as a substitute for consultation with professional accounting, tax, legal or other advisors. Before making any decision or taking any action, you should consult with an appropriate specialist or professional. Chartered Accountants Australia and New Zealand. Formed in Australia. Members of the organisation are not liable for the debts and liabilities of the organisation. ABN 50 084 642 571. 0915-00 FOREWORD While we anticipate a future complete In this paper we consider the impact with robots and sprightly centenarians, technological disruption may bring to one of the most fundamental shifts New Zealand and the extent to which is already upon us. Technological we are prepared to take advantage change is gathering pace at a speed of this disruption. For professionals, traditional businesses are scrambling such as Chartered Accountants, to be to keep up with. Technology is changing truly valued we need to understand the structure of the New Zealand the risks and opportunities associated economy and our role within the global with disruptive technologies, challenge economy faster than ever before. existing paradigms and use this knowledge to make informed decisions There is a growing impetus for New on the best way to navigate this sea Zealand businesses to adapt to of change. minimise the disruptive effects of technology. Current business models Welcome to the conversation. won’t be sustainable, and the need for change is becoming urgent. Public debate on the appropriate role of technology in New Zealand’s economy and society is needed to ensure we address these issues as a nation. Fred Hutchings President, Chartered Accountants Australia and New Zealand charteredaccountantsanz.com/futureinc 44 DDIISSRRUUPPTTIIVVEE TTEECCHHNNOOLLOOGGIIEESS RRIISSKKSS,, OOPPPPOORRTTUUNNIITTIIEESS AANNDD NNEEWW ZZEEAALLAANNDD’’SS AABBIILLIITTYY TTOO MMAAKKEE TTHHEE MMOOSSTT OOFF TTHHEEMM 885,000 (46%) NEW ZEALAND JOBS AT RISK OF AUTOMATION IN THE NEXT TWO DECADES 24/7, 365 days EXPECTATIONS OF CONNECTIVITY FOR MOST YOUNG NEW ZEALANDERS $1.4 trillion ECONOMIC IMPACT DRIVERLESS CARS ARE EXPECTED TO HAVE 3 ROBOTS EMPLOYED AS CLEANERS AT AUCKLAND AIRPORT CONTENTS 06 07 08 SUMMARY INTRODUCTION THE FLEXIBILITY OF OUR ECONOMY WILL DETERMINE HOW WELL WE CAN RESPOND 15 20 29 WHY THE COMING RISKS AND FUTURE FORECAST – TECHNOLOGY OPPORTUNITIES INDUSTRY SPOTLIGHT TRANSITION WILL OF TECHNOLOGICAL BE DISRUPTIVE CHANGE IN NEW ZEALAND 43 48 CALL TO ACTION REFERENCES charteredaccountantsanz.com/futureinc 6 DISRUPTIVE TECHNOLOGIES RISKS, OPPORTUNITIES – CAN NEW ZEALAND MAKE THE MOST OF THEM? Disruptive technologies, which create new markets and displace existing ones, are the new normal, and given New Zealand’s relatively healthy economy and flexible regulatory environment, we appear to be well placed to evolve and prosper. SUMMARY We are a nation of enthusiastic adopters. requiring ‘soft skills’, such as creative and We embrace technological change and its social intelligence, are at a relatively low associated benefits. But any rapid change risk of being automated. brings associated trade-offs and risks as In this paper, we explore various industries well as benefits. It is these trade-offs and where technological change is set to risks that must be subject to transparent significantly disrupt the status quo. Driverless public debate. cars, solar power and longer lives – all made The pace at which technology is transforming possible by technological advancement. our lives is exponential. Entire industries are Our small island nation is home to numerous being disrupted as new business models disruptive technology companies. According emerge. Regulators, businesses and to the CEO of one such company, Rocket individuals alike must adapt or be left behind. Lab, New Zealand is the best place in the Our legal and regulatory sectors must act world to launch a satellite! These businesses to both protect society and foster innovation. are thriving despite low levels of governmental They must modify their frameworks to investment in innovation, by the standards accommodate technological advances. of the developed world. The job market is changing and will continue As stakeholders in our country’s future, we to change. Some jobs will disappear. Some must be aware of the impact disruptive will be replaced by different roles that emerge technologies are having on our lives: good from the relevant technology. Research and bad. suggests that roles requiring a low skill level In the final section of the paper, we present are the most likely to be automated, and that a series of suggestions that aim to challenge the resulting job loss is likely to be most severe policy makers, businesses and individuals to in regional centres. Studies suggest that jobs mindfully embrace technological innovation. 7 future[inc] Disruptive technologies have arguably changed our lives for the better. The world we now inhabit is more globally interconnected, convenient, and efficient than ever before. INTRODUCTION From the manner in which we communicate, In this paper we explore the benefits and to how wars are fought and the way that costs to society of disruptive technologies, we work. The world has changed and there and seek to promote public debate on is no going back. each. We do this to ensure that we are consciously shaping our future, as the pace However, despite immense benefits to of technological change accelerates. society, disruptive technologies bring about social, economic and environmental costs such as job obsolescence, and raise ethical issues such as the acceptability of certain medical innovations. The PACE OF CHANGE IS UNPRECEDENTED. While it took 50 years for electricity to reach 25% of homes in the United States (US), the internet reached 75% of US homes in only 15 years. + More information online at charteredaccountantsanz.com/futureinc 8 DISRUPTIVE TECHNOLOGIES RISKS, OPPORTUNITIES – CAN NEW ZEALAND MAKE THE MOST OF THEM? THE FLEXIBILITY OF OUR ECONOMY WILL DETERMINE HOW WELL WE CAN RESPOND HOW WELL PLACED IS NEW HOW FLEXIBLE IS OUR ZEALAND TO MANAGE ECONOMY? TECHNOLOGICAL DISRUPTION? PUBLIC DEBATE REQUIRED ON HOW WE SHOULD HARNESS THE POWER OF TECHNOLOGY 9 future[inc] 01 HOW FLEXIBLE IS • Resilience – Ranked an impressive third in 2014, in 2012 New Zealand was rated OUR ECONOMY? first in the Forbes 2012 Best Countries New Zealand appears to be well placed for Business list. Forbes commented that to adjust to disruptive technologies, as a ‘New Zealand’s economy is closely tied to result of our relatively flexible regulatory Australia’s, and both held up better than environment, moderate ageing trends most during the global financial crisis’.3 and resilient economic environment, as • Younger than most – While New Zealand’s discussed below. population is ageing, the impact is quite • Relatively light regulation – New Zealand moderate compared to many OECD is ranked second only to Singapore, in countries, owing to both relatively high net World Bank global comparisons of the migration and fertility rates. The ‘fiscal ease of starting up and doing business.1 tsunami’ that is feared due to the ageing • Comparatively low deficit – Compared population is much less of a risk in New Zealand than other OECD countries.4 to most OECD countries, New Zealand’s fiscal balance is only mildly in deficit and Opportunities exist to improve the strength our total government debt represents only and flexibility of our economy. This will 38% of GDP, which is low by international enable New Zealand to capitalise on standards.2 the opportunities made possible, whilst successfully managing the associated risks and challenges of disruptive technologies. Our 20th century REGULATORY SETTINGS NEED MODERNISING to keep pace with 21st century technological change. + More information online at charteredaccountantsanz.com/futureinc 10 DISRUPTIVE TECHNOLOGIES RISKS, OPPORTUNITIES – CAN NEW ZEALAND MAKE THE MOST OF THEM? 02 HOW WELL PLACED also compares favourably to other countries, such as Singapore, Australia and the United IS NEW ZEALAND TO Kingdom (UK). Continued investment in MANAGE TECHNOLOGICAL rural technological infrastructure will be DISRUPTION? important to ensure that the regional divide does not intensify. New Zealand’s ability to manage technological change depends on the The pattern of globalisation is also a very extent to which we adapt to the changes beneficial tailwind for New Zealand - the fuelled by the digital economy. world is coming to us, as an increasing share of global economic activity takes place in New Zealanders are enthusiastic technology Asia. The opportunities for trade are clear. adopters. For example, take-up of smart Exports and tourism will increasingly focus phones has been very quick, and internet on Asian emerging economic powerhouses. usage across all regions, ages and genders is now close to universal. As illustrated in Figure 1, overall, New Zealand household While familiarity with technology is internet penetration is over 90%, more than important, the ability of people to win the double the current global average and race against technology will be contingent on marginally higher than other developed opportunities for re-training and up-skilling. economies such as Australia, Japan and South Korea. Rural broadband provision The increasing pace of technological progress will likely cause higher job turnover, and a higher level of ‘frictional unemployment’. This suggests that, more than ever before, Several CAREER CHANGES may be required New Zealanders need to be prepared for over a persons’ working life given the PACE changing occupations during the course of their careers. This may not be unwelcome OF TECHNOLOGICAL CHANGE. in itself as new technologies and longer life-spans imply increased opportunities to change careers.
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