Praise for Disrupting Class Students currently enjoy powerful technology that continuously assesses skill and interest and customizes content delivery. Unfortunately, it occurs after school when they play games. Clayton Christensen and colleagues describe how disruptive technologies will per- sonalize and, as a result, revolutionize learning. Every education leader should read this book, set aside their next staff meeting to discuss it, and figure out how they can be part of the improvement wave to come. — Tom Vander Ark, President, X PRIZE Foundation In Disrupting Class, Clay Christensen brings to K-12 education the powerful concept of “disruptive innovation” that has radically reshaped thinking about private sector inno- vation and business change. He considers the glancing impact that technology has had on classrooms, explains why this is so, and what it will take to reengineer our nation’s schools for the 21st century. Brushing past bromides and familiar solutions, he offers a piercing look at the profound changes in organization, staffing, and instruction if schools are truly to educate each child in accord with needs and an eye to their potential. — Frederick M. Hess, Director of Education Policy Studies at the American Enterprise Institute and author of Common Sense School Reform American school districts are pressed by policymakers demanding achievement, by students wanting relevant learning, by teachers looking for a professionally rewarding career, and by taxpayers hoping for some improvement in productivity. If they are to respond suc- cessfully to these challenges, the path Clayton Christensen maps out will be the way. — Ted Kolderie, Senior Associate, Center for Policy Studies In Disrupting Class, Christensen, Horn, and Johnson argue that the next round of innovation in school reform will involve learning software. While schools have resisted integrating technology for instruction, today’s students are embracing technology in their everyday lives. As the authors argue, schools have steadily improved through the 1970s. The question is whether the next innovation, truly individualized instruction, will occur inside or outside public education. This book offers promise to education reformers. — Kathleen McCartney, Dean, Harvard Graduate School of Education Clayton Christensen’s advice has helped scores of major businesses. Here he applies to public education his theory about how organizations should respond to disruptive innovation . . . shows boards and superintendents why they, too, need to “run two businesses in tandem,” and explains how they can do that. — Ron Wolk, Founder and former editor of Education Week Disrupting Class gets directly to the point of how $60 billion was spent over the last two decades putting computers and learning software in schools with no effect on student achievement. Christensen looks beyond public education in order to disrupt the system of schooling. The authors show how to create research in education that will lead to greater predictability. Disrupting Class concisely explains how to create learning organizations needed for future generations. — William G. Andrekopoulos, Superintendent, Milwaukee Public Schools As a former education policymaker and a continued advisor to education companies, I have felt—like many—frustrated by the seeming intractable challenges in transforming our public schools. This book tackles that frustration and proposes a road map and sound advice for how educators and policy makers can leverage innovation to achieve excellence in our schools. — Jane Swift, Acting Governor of Massachusetts from 2001–2003 Disrupting Class How Disruptive Innovation Will Change the Way the World Learns Clayton M. 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For more information about this title, click here Contents Acknowledgments ix Introduction 1 Randall Circle High School 19 chapter 1: why schools struggle to teach differently when each student learns differently 21 chapter 2: Making the shift: schools Meet society’s needs 43 chapter 3: Crammed Classroom Computers 71 chapter 4: disruptively deploying Computers 89 iii iv CONTENTS chapter 5: the system for student-Centric learning 121 chapter 6: the impact of the earliest years on students’ success 147 chapter 7: improving education research 159 chapter 8: Forging a Consensus for Change 179 chapter 9: Giving schools the right structure to innovate 197 Conclusion 223 Index 231 Acknowledgments “Isn’t Disrupting Class an unsettling title for a book about the schooling process?” one of our friends recently asked. The title conveys multiple meanings, and that’s why we chose it. The principal message is that disruption—a powerful body of theory that describes how people interact and react, how behavior is shaped, how organizational cultures form and influence decisions—can usefully frame why our schools have struggled to improve and how to solve these problems. We hope that our readers will come to see through what we present here that disruption is a necessary and overdue chapter for our public schools. Further, we say disrupting class with some intent. For some, class will mean social class. To you we would say that for too long and in far too many ways our system of schooling has best served those who hail from homes where parents were themselves well schooled and who support their children with adequate resources and experiences. Class also is the venue in which most of our attempts at education take place. In many ways, what goes on in these classes profoundly affects social v Copyright © 2008 by Clayton M. Christensen. Click here for terms of use. vi ACKNOWLEDGMENTS class, for good and for ill. Our nation has embarked on a com- mitment to educate every child. No nation has ever sought to do that. The societal stakes in improving our schools are high. Managing innovation successfully has been the primary focus of my research and writing at Harvard. I’m a teacher, the husband and son of teachers, but I’m not an “expert” in edu- cation. I’ve practiced it for sure, but until we began writing this book, I hadn’t studied education. Nearly a decade ago, however, representatives of a national network of school reformers called Education Evolving—men such as Ted Kolderie, Joe Graba, Ron Wolk, and Curtis Johnson who had played pio- neering roles in the chartered school movement—visited me with a proposal: “Clay, if you’d just stand next to the world of public education and examine it through the lenses of your research on innovation, we bet you could understand more deeply how to improve our schools.” Kolderie’s arguments about schools’ institutional capacity for change and Graba’s refrain that, “We simply cannot get all the schools we need by trying to fix the ones we have,” compelled me to accept their invitation. I thank these pioneers, who have dedicated their lives to the improvement of our schools, for persuading me to join the movement. The Harvard Business School is an extraordinary place for teachers to learn because in the case method of instruction, the teacher asks the questions and the students do the teaching. Some brilliant students—including Iris Chen, Trent Kaufman, Dan Dellenbach, Eleanor Laurans, Gunnar Coun- selman, Allison Sands, Josh Friedman, Emily Sawtell, and Ethan Bernstein—applied what they knew of innovation to the problems of public education and as a result taught their teacher masterfully. Sally Aaron, Will Clark, Scott Anthony, and Michael Horn selflessly postponed their business careers for an extra year after graduation to stay at HBS to work with me to peel off the layers of the onion one by one to discover the root causes of why, despite the talent and energy that so