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Digitalization of Higher Education using Cloud Computing: Implications, Risk, and Challenges (Chapman & Hall/CRC Cloud Computing for Society 5.0) PDF

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i Digitalization of Higher Education using Cloud Computing Chapman & Hall/ CRC Cloud Computing for Society 5.0 Series Editors: Vishal Bhatnagar and Vikram Bali Digitalization of Higher Education using Cloud Computing Edited by: S.L. Gupta, Nawal Kishor, Niraj Mishra, Sonali Mathur, Utkarsh Gupta Cloud Computing Technologies for Smart Agriculture and Healthcare Edited by: Urmila Shrawankar, Latesh Malik, Sandhya Arora For more information about this series please visit: www.routledge.com/ Chapman- - HallCRC- Cloud- Computing- for- Society- 50/ book- series/ CRCCCS iii Digitalization of Higher Education using Cloud Computing Implications, Risk, and Challenges Edited by S. L. Gupta Nawal Kishor Niraj Mishra Sonali Mathur Utkarsh Gupta iv First edition published 2022 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487- 2742 and by CRC Press 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN © 2022 selection and editorial matter, S. L. Gupta, Nawal Kishor, Niraj Mishra, Sonali Mathur, Utkarsh Gupta; individual chapters, the contributors CRC Press is an imprint of Taylor & Francis Group, LLC Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, access www.copyright.com or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-7 50- 8400. For works that are not available on CCC please contact [email protected] Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Names: Gupta, S. L., editor. Title: Digitalization of higher education using cloud computing: implications, risk, & challenges/edited by S.L. Gupta, Nawal Kishor, Niraj Mishra, Sonali Mathur, Utkarsh Gupta. Description: First edition. | Boca Raton, FL: C&Hall/CRC Press, 2022. | Series: Cloud computing for society 5.0 | Includes bibliographical references and index. | Summary: “Digitalization of Higher Education sector using Cloud Computing: Implications, Risk ,and Challenges focuses on multi-faceted strategies to be adopted by HEIs to deal with the emerging issues related to teaching-learning processes using cloud computing, technological interventions, curriculum overhaul, experiential learning, multi- disciplinary approach and continuous innovations and digitalization. Also, strategic pragmatism is expected to resolve issues pertaining Information Classification: General to skill-gaps and skill upgradation which have become imperative due to technological transformations. In the current evolving phase of Education Technology (EdTech) both the faculty and the students need be adept in adjusting to the ever-changing requirements of the teaching learning process. It is apparent that skills such as critical thinking, innovative and novel perspectives, emotional intelligence, transformational leadership, systems thinking and design thinking will soon become crucial for survival in HEIs. In order to prepare and train leaders for future workplaces, HEIs must align their teaching in alignment with cloud computing, pedagogy and curriculum accordingly. Skill advancement of educators must go on parallelly to the skill evolutions and requirements of new-age workplaces. Discusses digitalization of education Discusses transforming higher education Talks about usage of digital technologies to enhance education Connects academia across the globe Provides Tools for online classes, virtual classrooms and virtual laboratories This book is primarily aimed at policy makers of higher education, teachers, students and regulators of universities”– Provided by publisher. Identifiers: LCCN 2021032668 (print) | LCCN 2021032669 (ebook) | ISBN 9781032066134 (hardback) | ISBN 9781032066158 (paperback) | ISBN 9781003203070 (ebook) Subjects: LCSH: Education, Higher–Effect of technological innovations on. | Internet in higher education. | Cloud computing. Classification: LCC LB2395.7 .D55 2022 (print) | LCC LB2395.7 (ebook) | DDC 378.1/7344678–dc23 LC record available at https://lccn.loc.gov/2021032668 LC ebook record available at https://lccn.loc.gov/2021032669 ISBN: 978- 1- 032- 06613- 4 (hbk) ISBN: 978- 1- 032- 06615- 8 (pbk) ISBN: 978- 1- 003- 20307- 0 (ebk) DOI: 10.1201/ 9781003203070 Typeset in Palatino by Newgen Publishing UK v Contents Preface ......................................................................vii Editors’ Biographies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix List of Contributors ............................................................xi Section A Cloud Enabled Digitalization of Higher Education ........ 1 1. Education Tools and Technologies in the Digital Age for Society 5.0 ............ 3 Balamurugan Muthuraman 2. Digitalization in Higher Education: Students’ Issues and Challenges .......... 11 Pooja Yadav and Abhaya Ranjan Srivastava 3. Pedagogies in Digital Education ........................................... 27 Kulvinder Kaur Batth 4. Students’ Perspective of Cloud- Based Digitalization of Higher Education ...... 45 Renu Bala 5. Digitalization of Higher Education using Cloud Computing: Issues and Challenges Faced by Teachers ......................................... 55 Abhaya Ranjan Srivastava 6. Cloud-Based Digitalization in Higher Education: Issues and Challenges Faced by Students ........................................................ 71 Isha Gupta, Nandita Mishra and Deepak Tandon 7. Pathways for an Internet Equitable Higher Education in India ................ 89 Jency Treesa Section B Innovations and Applications of Digitalization of Higher Education: A Cloud Perspective ............... 99 8. Technology: Perception of Higher Education ............................... 101 Rajan Gupta and Saibal Kumar Pal 9. Creating a Sustainable Future with Digitalization using Cloud Computing in Online Education .......................................... 119 Muralidhar Kurni and. Srinivasa K. G. v vi vi Contents 10. Importance of MOOCs in Cloud- Enabled Digitalization of Higher Education ....................................................... 141 Deepika Jhamb and Pawan Kumar Chand 11. Bridging the Digital Divide in the Indian Education Sector: A Multi- Stakeholder Perspective ........................................... 155 Subhendu Kumar Mishra 12. Computer Aided Collaborative Learning: Challenges and Opportunities .......................................................... 167 Mazhar Hussain Malik, Amjed Sid Ahmed and Ahmad Hosseini 13. Estimating Attainment of Course Outcomes (COs) and Program Outcomes (POs) in the Digital Age ........................................ 179 Nitin Tyagi, Manjula Jain, Sandeep Gupta, Shekhar Singh and Krishna Kumar Saraswat 14. Influence of Digital Issues on Cloud- Based Higher Education Quality ........ 193 N. Viswanadham and Arti Singh 15. Dimensions of Cloud Computing- Based Brand Equity Measurement in the Education Sector of Oman and India ................................ 211 Marshal Fith, S. L. Gupta, Niraj Mishra and Mohammad Yawar Index ...................................................................... 227 vii Preface The opportunities and challenges faced by Higher Education Institutions (HEIs) in recent times due to technological disruptions have forced both academia and industry to realign their strategies for survival and growth. With the acceleration of cloud computing in higher education, it has now become imperative for educators to constantly upskill and reskill in order to meet the requirements of the future of work, particularly in the digital age. Technological advancement is an unstoppable wave and the lack of relevant skills to handle the disruptions in higher education will become a huge challenge if not addressed promptly. This is the new phase of Education 4.0 where HEIs are aligning themselves using cloud computing applications and thus preparing both faculties and students to embrace the changes happening in the teaching and learning processes. Today, the biggest challenge is skills shortage and the biggest question is how to bridge this skills gap. Upskilling is the way forward and most HEIs need to become equipped to handle techno- logical disruptions by creating a skill- focused environment using cloud computing. This book focuses on multi- faceted strategies to be adopted by HEIs to deal with the emer- ging issues related to teaching- learning processes using cloud computing, technological interventions, curriculum overhaul, experiential learning, multi- disciplinary approach and continuous innovations and digitalization. Also, strategic pragmatism is expected to resolve issues pertaining to skills gaps and skill upgradation which have become imperative due to technological transformations. In the current evolving phase of Education Technology (EdTech) both faculties and students need to be adept in adjusting to the ever- changing requirements of the teaching- learning process. It is apparent that skills such as critical thinking, innovative and novel perspectives, emotional intelligence, transformational leader- ship, systems thinking and design thinking will soon become crucial for survival in HEIs. In order to prepare and train leaders for future workplaces, HEIs must align their teaching with cloud computing, pedagogy and curriculum accordingly. Skills advancement of educators must occur in parallel with the skills evolutions and requirements of new-a ge workplaces. Evolution of technology and the consequent changes in institutional and social settings are omnipresent and are having a profound impact on our functioning. The evolutionary path guided by these technological disruptions is here to stay, is irreversible, and is touching our lives at each moment in diverse ways, sometimes through choice but often without our consent. With the persistent support and encouragement of our perspective, we have compiled a book that should serve as an important resource for both scholarly and practical needs. It gathers together the challenges associated with digitalization using cloud computing techniques, the trends in education technology and how higher education institutions should prepare to achieve the goals of Education 4.0 using cloud computing. S. L. Gupta Ranchi, India Nawal Kishor New Delhi, India Niraj Mishra Ranchi, India Sonali Mathur New Delhi, India Utkarsh Gupta Connecticut, United States of America vii viii ix Editors’ Biographies S. L. Gupta is currently working as Director, Birla Institute of Technology, Noida. Previously he worked as Dean of Waljat College of Applied Sciences, Muscat, Oman. He brings with him a rich experience of 27 years in academia. His professional qualifications include an Executive Programme in Retail Management from IIM- Kolkata and a PGDBM (Marketing) from CMD Modinagar, India and M.Com from University of Rajasthan, Jaipur, India. His fields of specialization are Sales and Distribution Management, Marketing Research, Marketing of Service, Retail Management and Research Methodology. He has to his credit many publications in national and international journals. He has published eight books, as well as research papers on his area of specialization, which are internationally recognized and recommended in many universities and colleges. Nawal Kishor, Ph.D., PGDIM, M.Com, is Professor and former Director, School of Management Studies, Indira Gandhi National Open University, New Delhi, India. He is the Managing Editor of the leading journal, The Indian Journal of Commerce and the Editor of Indian Journal of Open Learning. He has been engaged in teaching, training, research and other academic and administrative activities for the last 30 years. He has been involved in the development of B.Com, M.Com, PGDIBO, BBA (Retail), M.Phil and Ph.D. programmes along with the conduct of orientation programmes, workshops, refresher courses, faculty development programmes, etc. He has published more than 60 research papers in international and national reputed journals. He has presented more than 15 research papers at international and national conferences. He has been actively involved as key note speaker, technical session chairman, guest of honour and resource person at various international and national Conferences. His areas of interest are: International Business Management, International Marketing, Marketing Management, Consumer Behaviour, General Management, Organizational Behaviour, Human Resource Management, Foreign Trade, Export Import Procedures and Documentation, Retail Management and Distance Education. He has visited the USA, Canada, Australia, France, Germany, UK, the Netherland, Italy, Switzerland, Ethiopia, Singapore, Hongkong, UAE and Namibia for academic purposes. He received Best Researcher Silver Medal for the ‘Second Best Research Paper Award’ 2014. ix

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