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EAI/Springer Innovations in Communication and Computing Sachin S. Kamble Rahul S. Mor Amine Belhadi   Editors Digital Transformation and Industry 4.0 for Sustainable Supply Chain Performance EAI/Springer Innovations in Communication and Computing SeriesEditor ImrichChlamtac,EuropeanAllianceforInnovation,Ghent,Belgium The impact of information technologies is creating a new world yet not fully understood.Theextentandspeedofeconomic,lifestyleandsocialchangesalready perceivedineverydaylifeishardtoestimatewithoutunderstandingthetechnolog- icaldrivingforcesbehindit.Thisseriespresentscontributedvolumesfeaturingthe latestresearchanddevelopmentinthevariousinformationengineeringtechnologies that play a key role in this process. The range of topics, focusing primarily on communicationsandcomputingengineeringinclude,butarenotlimitedto,wireless networks;mobilecommunication;designandlearning;gaming;interaction;e-health and pervasive healthcare; energy management; smart grids; internet of things; cognitive radio networks; computation; cloud computing; ubiquitous connectivity, and in mode general smart living, smart cities, Internet of Things and more. The series publishes a combination of expanded papers selectedfrom hostedandspon- soredEuropeanAllianceforInnovation(EAI)conferencesthatpresentcuttingedge, globalresearchaswellasprovidenewperspectivesontraditionalrelatedengineer- ingfields.Thiscontent,complementedwithopencallsforcontributionofbooktitles and individual chapters, together maintain Springer’s and EAI’s high standards of academic excellence. The audience for the books consists of researchers, industry professionals, advanced level students as well as practitioners in related fields of activity includeinformationandcommunication specialists, security experts, econ- omists,urbanplanners,doctors,andingeneralrepresentativesinallthosewalksof lifeaffectedadcontributingtotheinformationrevolution. Indexing:ThisseriesisindexedinScopus,EiCompendex,andzbMATH. AboutEAI-EAIisagrassrootsmemberorganizationinitiatedthroughcooperation between businesses, public, private and government organizations to address the global challenges of Europe’s future competitiveness and link the European Research community with its counterparts around the globe. EAI reaches out to hundreds of thousands of individual subscribers on all continents and collaborates with an institutional member base including Fortune 500 companies, government organizations, and educational institutions, provide a free research and innovation platform. Through its open free membership model EAI promotes a new research and innovation culture based on collaboration, connectivity and recognition of excellencebycommunity. 2022 2022 Sachin S. Kamble Rahul S. Mor Amine Belhadi Editors Digital Transformation and Industry 4.0 for Sustainable Supply Chain Performance Editors SachinS.Kamble RahulS.Mor EDHECBusinessSchool DepartmentofFoodEngineering Roubaix,France NationalInstituteofFoodTechnology EntrepreneurshipandManagement(NIFTEM) AmineBelhadi Kundli RabatBusinessSchool,International Sonipat,Haryana,India UniversityofRabat Salé,Morocco ISSN2522-8595 ISSN2522-8609 (electronic) EAI/SpringerInnovationsinCommunicationandComputing ISBN978-3-031-19710-9 ISBN978-3-031-19711-6 (eBook) https://doi.org/10.1007/978-3-031-19711-6 ©TheEditor(s)(ifapplicable)andTheAuthor(s),underexclusivelicensetoSpringerNatureSwitzerland AG2023 Thisworkissubjecttocopyright.AllrightsaresolelyandexclusivelylicensedbythePublisher,whether thewholeorpartofthematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseof illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similarordissimilarmethodologynowknownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors, and the editorsare safeto assume that the adviceand informationin this bookarebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsor theeditorsgiveawarranty,expressedorimplied,withrespecttothematerialcontainedhereinorforany errorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictional claimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface The recent literature provides a lot of information on the various Industry 4.0 technologiessuch astheInternet ofThings (IoT), additivemanufacturing, bigdata analytics, cloud computing, and robotic systems. However, more insights are requiredbysupplychainpractitionersonhowIndustry4.0technologiesdrivedigital transformationinmanufacturingorganizationsandwhatimpactithasontheoverall supply chain performance. This book offers an interplay between digital transfor- mation,Industry4.0technologies,andsustainablesupplychainperformance. Chapter 1 reviews and classifies the literature on big data analytics (BDA) application in the supply chain (SC) and proposes a framework that identifies SC visibility as a key driving force for SC transformation, achieved through strong BDA capability. The applications of Industry 4.0 techniques in creating a more promising circular economy concept (CEC) in manufacturing industries to fulfill consumer demand and change consumer behavior for sustain- ability are investigated in Chap. 2. The challenges of adopting smart technologies, securitythreats,technologyup-gradation,highinvestment,andpartners’rejectionof smarttechnologiesinterventionsforsustainableagri-foodsupplychainarecovered in Chap. 3. Chapter 4 proposes different linear formulations for the “Wireless SensorsLocationProblems”inthecontextofIndustry4.0andvalidatedbysolving small and medium data set instances using CPLEX Solver. The challenges of implementing smart, green, resilient, and lean practices are analyzed through the ISM-basedmodellingapproachinChap.5.Ablockchain-basedframeworksuitable for the ASCM context is developed based on blockchain and machine learning to authenticate,validate,andsecuretransactionsbetweensuppliersandlegitimateusers inASCMenvironmentsinChap.6.Chapter7discussestheroleofIoT(Internetof Things)andIIoT(IndustrialInternetofThings)insupplierandcustomercontinuous improvement interface. Chapter 8 examines the role of artificial intelligence inte- gratedwithcustomerrelationshipmanagement(AI-CRM)systemsinorganizations and how it can help their growth by improving sales performance and decision- making.Chapter9providesbriefresearchandcomparestheconventional methods or models accessible in literature and the role of Industry 4.0. In Chap. 10, the v vi Preface authors optimize the available financial resources (government aid, internal, and external resources) with a data envelopment analysis method and incorporate ratio data with zero inputs. Chapter 11 discusses how artificial intelligence (AI) can effectively enhance food hygiene, safety and quality, efficient production, and supply chain by efficient decision-making, food waste management, and smart sorting and packaging solution through economic resource utilization by reducing errors and saving capital investments. In Chap. 12, a study has been conducted on theIndustry4.0–basedagritechadoptioninfarmerproducerorganizations. Roubaix,France SachinS.Kamble Sonipat,Haryana,India RahulS.Mor Salé,Morocco AmineBelhadi Acknowledgments Weacknowledgeallthosepeoplewhowereinvolvedandhelpedincompletingthis book project. Firstly, we thank the authors for contributing their valued time and expertise.Specialthanksareduetothereviewers’valuablecontributionsregarding the improvement of quality, coherence, and content demonstration of the chapters. We also appreciate the referees for reviewing the manuscripts and scholars for editing and organizing the chapters. Finally, the editors are grateful to their parent institutesforprovidingessentialsupporttocompletethisproject. Roubaix,France SachinS.Kamble Sonipat,Haryana,India RahulS.Mor Salé,Morocco AmineBelhadi vii Contents BigDataAnalyticsforSupplyChainTransformation:ASystematic LiteratureReviewUsingSCORFramework.. . . . .. . . . .. . . . .. . . . .. 1 SachinS.Kamble,RahulS.Mor,andAmineBelhadi UnveilingtheRoleofEvolutionaryTechnologiesforBuildingCircular Economy-BasedSustainableManufacturingSupplyChain. . . . . . . . . . 51 RashmiPravaDas,KamalakantaMuduli,SoniaSingh, BikashChandraBehera,andAdimuthuRamasamy SmartTechnologiesInterventionsforSustainableAgri-Food SupplyChain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 SuyashManoramandAnupamaPanghal WirelessSensors’LocationforSmartTransportation intheContextofIndustry4.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 MustaphaOudani,SarahElHamdi,AbderaoufBenghalia, ImadElHarraki,HananeElRaoui,andKarimZkik BarriersinSmartGreenResilientLeanManufacturing: AnISMApproach. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 ImaneBenkhati,FatimaEzahraTouriki,andSaidElFezazi SecureModelforRecordsTraceabilityinAirlineSupplyChain BasedonBlockchainandMachineLearning. . . . . . . . . . . . . . . . . . . . . 141 KarimZkik,AnassSebbar,NarjisseNejjari,SaraLahlou,OumaimaFadi, andMustaphaOudani TheRoleofIoTandIIoTinSupplierandCustomerContinuous ImprovementInterface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 VimalKumar,NagendraKumarSharma,AnkeshMittal, andPratimaVerma ix x Contents CustomerRelationshipManagementintheDigitalEra ofArtificialIntelligence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 SheshadriChatterjeeandRanjanChaudhuri EfficientSupplierSelectionintheEraofIndustry4.0. . . . . . . . . . . . . . 191 DeepanshuNayak,MeenuSingh,MilliePant,andSunilKumarJauhar AComparativeApproachforSustainableSupplyChainFinance toImplementIndustry4.0inMicro-,Small-,andMedium-Sized Enterprises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 PratikMaheshwariandSuchetKamble ArtificialIntelligenceandDataScienceinFood ProcessingIndustry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 MohitMalik,VijayKumarGahlawat,RahulS.Mor,ShekharAgnihotri, AnupamaPanghal,KumarRahul,andNeelaEmanuel Industry4.0-BasedAgritechAdoptioninFarmerProducer Organization:CaseStudyApproach. . . . . . . . . . . . . . . . . . . . . . . . . . . 245 C.Ganeshkumar,A.Sivakumar,andB.Venugopal Index. ... .... .... .... .... .... .... .... .... .... .... .... ... 257

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