Digital Transformation and Economic Development in Bangladesh Rethinking Digitalization Strategies for Leapfrogging Monzur Hossain Digital Transformation and Economic Development in Bangladesh “Dr. Monzur Hossain’s factual analysis on the role of digital transformation in the development framework of a lower middle-income country (LMIC) such as Bangladesh is a must-read for anyone working at the confluence of development economics, information technologies, and public policy. After having had the opportunity to shape the ICT Policy framework of Bangladesh adopted in 2009 and continuing to this day, I had the distinct pleasure of co-authoring a book titled‘Goingdigital:realizingthedreamsofadigitalBangladeshforall’published bytheUniversityPressLtd.in2011.Hossain’sbookisthefirstmajorpublication in a decade since that delves into the hopes, aspirations, and ground realities of the digitalization initiatives of a nation whose youthful population is highly expectant on the power of technology to bring them economic freedom.” —Habibullah N. Karim, The founding secretary general and a past President of the Bangladesh Association of Software and Information Services (BASIS) “The Digital Bangladesh Vision has gained impetus and delivered benefit to the people of the low-income country. Why does this big-push approach not disintegrate in mid-air? How is the digital divide overcome? The author’s lucid expositionofcarefulanalysesofpoliciesandimpactsmakesthisbookamust-read handbook for leapfrogging economic development.” —Tetsushi Sonobe, Dean and CEO, Asian Development Bank Institute, Tokyo, Japan and Professor, National Graduate Institute for Policy Studies, Tokyo, Japan Monzur Hossain Digital Transformation and Economic Development in Bangladesh Rethinking Digitalization Strategies for Leapfrogging Monzur Hossain Bangladesh Institute of Development Studies Dhaka, Bangladesh ISBN 978-981-19-2752-2 ISBN 978-981-19-2753-9 (eBook) https://doi.org/10.1007/978-981-19-2753-9 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2022 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such namesareexemptfromtherelevantprotectivelawsandregulationsandthereforefreefor general use. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinforma- tion in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respecttothematerialcontainedhereinorforanyerrorsoromissionsthatmayhavebeen made.Thepublisherremainsneutralwithregardtojurisdictionalclaimsinpublishedmaps and institutional affiliations. Cover illustration: © Alex Linch/shutterstock.com This Palgrave Macmillan imprint is published by the registered company Springer Nature Singapore Pte Ltd. Theregisteredcompanyaddressis:152BeachRoad,#21-01/04GatewayEast,Singapore 189721, Singapore This book is dedicated to my mother, Pakia Khatun, who died on August 10, 2016. Her smile was like sunshine to me, and she was the source of all my inspiration and hard work. She instilled in me to live a life with integrity, self-respect, and perseverance. As I am as old as the independent nation that we live in today, this is an opportune moment to dedicate a book to a mother who struggled to raise a newborn in the bloody war of 1971. Preface I have planned this book to be a token of commemoration for 50 years of independence, highlighting the role of digital transformation in the country’s development framework. This book is the first of its kind that considers digital transformation as a strategy for leapfrogging toward a developed nation in the quickest possible time, embarking on the power of the youth. Having the demographic dividend in place, this is an opportunemomentforBangladeshtoutilizeitsyouthinthedigitaltrans- formationprocesstomarchtowardfastergrowthtrajectories.Asuccessful digitaltransformationwillleadtoaknowledgesociety,whichiscrucialfor economic freedom and justice. The book has thus not restricted its anal- ysistodifferentaspectsofdigitalizationonly;italsoanalyzesdigitalization from a broader development framework. Bangladesh celebrates its 50 years of independence in 2021 with high admiration from various quarters for its impressive economic and social performances over the last 50 years. The achievements are commend- able for many reasons. The country by now has overcome the prevailing pessimisticoutlookwithitsinnovativedevelopmentpoliciesencompassing both public and private sectors and hard work and aspirations of the people, which are reflected in hard-earned remittances from abroad, a significant rise in readymade garments (RMG) exports that accommo- dated over 4 million female labor force, adopting modern agricultural technologies, and so on. Bangladesh achieved self-sufficiency in food vii viii PREFACE production a decade ago. The country has reached the lower-middle- income status in 2015 and set to attain graduation from LDC status by 2026 and developed nation status by 2041. Though various reform poli- cies, such as trade and financial reforms undertaken in the 1980s and 1990s, have uplifted the economy from the bottom, further progression requiressomeinnovationsandproductivitygainstoescapefromdevelop- ment traps. This calls for a technology-driven development strategy. In this context, the Bangladesh government adopted a digitalization strategy in 2009 as a key development strategy by pledging to achieve middle-income status by 2021, which is fifty years of its independence. Digital Bangladesh has become a buzzword of development over time as thedigitalizationtargetsarealignedwithdevelopmenttargets.Underthe “Digital Bangladesh” vision, the government undertook a massive digi- talization process by investing in e-governance, ICT infrastructure, ICT parks, skills development programs, and so on. The Digital Bangladesh vision is an innovative policy framework of the Bangladesh government that may be considered a shifting development strategy in the context of thedecliningimportanceoftraditionalgrowthdrivers,suchasreadymade garments, agriculture, etc. If properly harnessed, broader digital trans- formation could help the country avoid development traps and leapfrog into the next level of development. As a shifting development strategy, it is thus important to assess the context, relevance, and achievements of Digital Bangladesh policy in terms of the digital transformation of the economy. This book makes a modest attempt to evaluate the Digital BangladeshPolicyfromthesecontexts,anditslikelyimpactoneconomic growth and development. Information and communications technologies (ICTs) could provide leverage to developing nations like Bangladesh to catch up with industri- alizednationsthroughatleastthreechannels:(i)increasingefficienciesin product and process by reducing transaction costs reinforcing the “death of distance”; (ii) facilitate innovations through the adoption of software and information technologies that facilitate productivity gains across the board, and such productivity gains contribute to total factor produc- tivity and hence higher economic growth; and (iii) the development of the IT industry with a skilled labor force that helps capture a part of growing outsourcing businesses from the developed world with low-cost labor advantage. Low-income countries like Bangladesh have compara- tive advantages to gain from adopting ICTs. For example, as the ICT sector mainly relies on human capital and a low level of investment, it is PREFACE ix easier for Bangladeshto build necessarycapabilities faster with its current demographic dividends. Acertaindegreeofdigitaltransformationoftheeconomyhasoccurred by now with the substantial adoption of digital technologies. Digital transformation takes place with the adoption of the digital technology built on telecommunications networks, computer technologies, software engineering, and so on. Nonetheless, ICT infrastructure is the precondi- tion to achieving digital transformation. Though ICT infrastructure by now taking better shape in the country, the affordability and accessi- bility of digital services do matter. Furthermore, the spillovers resulting from their use have robust bearings on economic development. The bookdrawsuponthesupply-sideanddemand-sideperspectivesandpolicy diffusions that are instrumental to the digital transformation. The chap- tersarebenefittedfromtheauthor’slong-standingresearchworksonthe topic. The importance of the book lies in the fact that it examines a first- hand developing country experience that aspires to embark on a higher development trajectory with a “big push” policy for digitalization. The chapters are thematically organized in three parts. Part I encompasses chapters highlighting development perspectives of “Digital Bangladesh,” achievements, and policy and regulatory frameworks. The chapters provide a snapshot of the digital Bangladesh vision, associated investments in ICTs, and the current state of digitalization from both national and regional perspectives. Part II focuses on the supply-side aspect of digital transformation. This part provides a detailed discussion on the current state of the ICT industry, its performances, and chal- lenges, including the ICT sector’s contribution to service exports, ICT products, and services, types and nature of ICT firms, etc. It also reviews the policy of building ICT parks in various districts from the perspectives of agglomeration economies. In addition, this part provided a detailed analysis of the existing human resources and skills gap in the sector. Part III focuses on digital transformation and its impact on productivity and growth. Both micro- and macro-level analyses are done in this part of the book. The firm-level analysis focuses on innovations, market access, and financial access. From a macro perspective, ICTs’ role in economic growth, particularly total factor productivity growth, has been assessed. ICTs’ role in digital finance and sustainable development has also been highlighted here. Finally, the book draws conclusions based on the find- ings in various chapters and identifies the areas where more focus needs x PREFACE to be given to expedite the development outcomes. Though it is some- what an earlier attempt to assess the digitalization policy in its ten years of inception, the analysis in this book could serve as a basis for further evaluation of digitalization policy as a shifting development strategy in the coming years. Dhaka, Bangladesh Monzur Hossain Acknowledgments The book consists of chapters based on my long-standing research works in the areas of ICTs and knowledge economy. In particular, I use data collected from various surveys conducted by the Bangladesh Institute of Development Studies (BIDS) under my leadership with funding support fromtheSEIP,JICA,ADB,andothers.Thedatasetsareusedtogenerate further knowledge, and interpretations and the findings provided in the book do not necessarily reflect the views of the sponsoring institutions. I sincerely thank them for the data. I also thank BIDS and all the relevant institutionsfortheirsupportinsteeringresearchintheseimportantareas. I also express my sincere gratitude to the BASIS, BCS, BACCO, and ISPAB for providing necessary information and extending their support to us as and when we sought. I sincerely express my gratitude to Professor Dr. Shamsul Alam, State Minister for the Ministry of Planning, Professor Tetsushi Sonobe, Dean and CEO, Asian Development Bank Institute (ADBI), and Mr. Habibullah N. Karim, former President of BASIS for writing endorse- mentsforthisbook.Theirendorsementswillhelpreadersunderstandthe importance of the book. I thank Afrin Mahbub for her excellent research assistance. My sincere appreciation goes to Sandeep Kaur, Managing Editor of the book, and Hemapriya Eswarth, Project Coordinator, from Palgrave Macmillan for their continuous support in the process of publishing the book. xi