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GLOBAL TRANSFORMATIONS IN MEDIA AND COMMUNICATION RESEARCH A PALGRAVE AND IAMCR SERIES Digital Inequalities in the Global South Edited by Massimo Ragnedda Anna Gladkova IAMCR AIECS AIERI Global Transformations in Media and Communication Research - A Palgrave and IAMCR Series Series Editors Marjan de Bruin HARP, Mona Campus The University of the West Indies Mona, Jamaica Claudia Padovani SPGI University of Padova Padova, Italy The International Association for Media and Communications Research (IAMCR) has been, for over 50 years, a focal point and unique platform for academic debate and discussion on a variety of topics and issues generated by its many thematic Sections and Working groups (see http://iamcr.org/) This new series specifically links to the intellectual capital of the IAMCR and offers more systematic and comprehensive opportunities for the publication of key research and debates. It will provide a forum for collective knowledge production and exchange through trans-disciplinary contributions. In the current phase of glo- balizing processes and increasing interactions, the series will provide a space to rethink those very categories of space and place, time and geography through which communication studies has evolved, thus contributing to identifying and refining concepts, theories and methods with which to explore the diverse realities of communication in a chang- ing world. Its central aim is to provide a platform for knowledge exchange from different geo-cultural contexts. Books in the series will contribute diverse and plural perspectives on communication develop- ments including from outside the Anglo-speaking world which is much needed in today’s globalized world in order to make sense of the com- plexities and intercultural challenges communication studies are facing. More information about this series at http://www.palgrave.com/gp/series/15018 Massimo Ragnedda • Anna Gladkova Editors Digital Inequalities in the Global South Editors Massimo Ragnedda Anna Gladkova Northumbria University Faculty of Journalism Newcastle upon Tyne, UK Lomonosov Moscow State University Moscow, Russia Global Transformations in Media and Communication Research - A Palgrave and IAMCR Series ISBN 978-3-030-32705-7 ISBN 978-3-030-32706-4 (eBook) https://doi.org/10.1007/978-3-030-32706-4 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: KTSDESIGN/SCIENCE PHOTO LIBRARY/gettyimages Cover design: eStudioCalamar This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG. The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland C ontents 1 Introduction 1 Massimo Ragnedda and Anna Gladkova 2 Understanding Digital Inequalities in the Global South 17 Massimo Ragnedda and Anna Gladkova Section I Digital Inequalities in South Asia 31 3 Impacts of the Digital Divide on the E-government Portals of Nepal 33 Bhanu Bhakta Acharya 4 A Widening Digital Divide and Its Impacts on Existing Social Inequalities and Democracy in Pakistan 59 Sadia Jamil 5 Widening the Wedge: Digital Inequalities and Social Media in India 79 Padma Rani, Manjushree G. Naik, and Binod C. Agrawal 6 ICTs, Power Prejudice and Empowerment: Digital Exclusion of the Poor in Rural Bangladesh 103 Mohammad Sahid Ullah v vi CONTENTS Section II Digital Inequalities in Central and Western Asia 135 7 Weaponization of Access, Communication Inequalities as a Form of Control: Case of Israel/Palestine 137 Hanna M. Kreitem 8 Digital Inequalities in CIS Countries: Updated Approach to the Analysis of Situation 159 Olga Smirnova 9 A Comparison of High-Skill and Low-Skill Internet Users in Northeast Anatolia, Turkey 177 Duygu Özsoy and Glenn Muschert Section III Digital Inequalities in Africa 197 10 Digital Infrastructure Enabling Platforms for Health Information and Education in the Global South 199 Danica Radovanović, Georges Vivien Houngbonon, Erwan Le Quentrec, Ghislain Maurice Norbert Isabwe, and Josef Noll 11 Moving Beyond the Rhetoric: Who Really Benefits from Investments in Digital Infrastructure in Low-Income and Low- Literacy Communities in Malawi? 223 Edister Samson Jamu, Tiwonge Davis Manda, and Gowokani Chijere Chirwa 12 Digital Inequality and Language Diversity: An Ethiopic Case Study 247 Isabelle A. Zaugg 13 The End of the Public Sphere: Social Media, Civic Virtue, and the Democratic Divide 269 Last Moyo CONTENTS vii Section IV Digital Inequalities in South America 287 14 The Digital Divide: Observations from the South About a Failed Dialog with the North 289 Cristian Berrío-Zapata 15 Social Inequality, Technological Inequality and Educational Heterogeneity in the Light of the Conectar Igualdad OLPC Programme (Salta, Argentina, 2015–2017) 319 Alejandra García Vargas, Laura Golovanevsky, and María Rosa Chachagua 16 Afro-Creole Nationalism and the Maintenance of the Digital Divide: The Case of Jamaica 347 Nova Gordon-Bell Afterword: Knowledge—Whose Knowledge? 363 Bruce Mutsvairo Index 369 n C otes on ontributors Bhanu Bhakta Acharya a scholar on e-government programs and poli- cies, immigrants’ information and communication technology (ICT) use, and the digital divide, is affiliated to the University of Ottawa, Canada. Author of five books on communication and journalism, Acharya has published several research articles in scholarly journals, attended international conferences, and advocated for capacity-building of communication professionals, including journalists, with regard to employing professional standards and ethical practices. His primary research interests include digital divide, diaspora communication, e-government, journalism, and media ethics. Binod C. Agrawal Mentor, Media Research Centre, Manipal Institute of Communication, Manipal Academy of Higher Education, Manipal, India. Cristian Berrío-Zapata is a professor at the Faculty of Archivology and coordinator of the postgraduation of Information Science at the Institute of Applied Social Sciences (ICSA), Universidade Federal do Pará (UFPA), Brazil. He holds a degree in Psychology and a major in Technology Management and Competitiveness, master’s degree in Administration, and PhD in Information Science. He researches information and communication technology (ICT) from a critical perspective, including power and discourse in the areas of digital divide, technology appropriation, and information asymmetries. His research projects are the critical perspective on information science, gender digital divide, digital divide in universities, and epidemics as information phenomena. ix x NOTES ON CONTRIBUTORS María  Rosa  Chachagua CONICET (Sciences and Technologies National Council) Postdoctoral fellow. PHD in Communication and Media (Universidad Nacional de la Plata). Researcher in the Centro de Investigaciones Interdisciplinarias sobre Tecnologías y Desarrollo Social (Universidad de Jujuy y CONICET) and in Universidad Nacional de Salta. Gowokani Chijere Chirwa is a Lecturer in Economics at the University of Malawi—Chancellor College. Currently, he is pursuing PhD in economics at the University of York, UK. Anna Gladkova is PhD in Journalism, Leading Researcher and Director of International Affairs Office at the Faculty of Journalism, Lomonosov Moscow State University, Russia. Her research interests include ethnic media, digital inequalities and digital divides. She is co-vice chair of the Digital Divide Working Group (IAMCR), IAMCR Ambassador in Russia and member of the IAMCR International Council. Laura Golovanevsky PhD in Economics (Universidad de Buenos Aires), Master in Social Sciences (Universidad Nacional de Jujuy), Postdoctoral Programme in Social Sciences (Universidad Nacional de Córdoba). Professor in Universidad Nacional de Jujuy. Researcher in CONICET (Sciences and Technologies National Council). Director of the Centro de Estudios para el Desarrollo Económico con Equidad (CESDE-School of Economics, Universidad de Jujuy) and researcher in the Centro de Investigaciones Interdisciplinarias sobre Tecnologías y Desarrollo Social (Universidad de Jujuy y CONICET). Secretary of Postgraduate Studies (School of Economics, Universidad de Jujuy). Nova  Gordon-Bell is a lecturer in media and communication and Coordinator of Graduate Studies at the Caribbean School of Media and Communication (CARIMAC), University of the West Indies at Mona, Jamaica. Dr. Gordon-Bell’s extensive professional experience in the public and private sector spans public information, journalism, advertising and publishing. She has served on the board of directors of several public bodies and as consultant in media and communication for non-governmental organizations involved in community activism, climate resilience and service. Georges Vivien Houngbonon is an economic researcher at Orange Labs. His research employs econometrics techniques and individual-level data to answer questions related to the economics of digital technologies,

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