DIGITAL INCLUSION, TEENS, AND YOUR LIBRARY Recent titles in Libraries Unlimited Professional Guides for Young Adult Librarians C. Allen Nichols and Mary Anne Nichols, Series Editors Teen Library Events: AMonth-by-Month Guide Kirsten Edwards Merchandizing Library Materials to Young Adults Mary Anne Nichols Library Materials and Services for Teen Girls Katie O’Dell Serving Older Teens Sheila Anderson Thinking Outside the Book: Alternatives for Today’s Teen Library Collection C. Allen Nichols Serving Homeschooled Teens and Their Parents Maureen T. Lerch and Janet Welch Reaching Out to Religious Youth: AGuide to Services, Programs, and Collections L. Kay Carman Classic Connections: Turning Teens on to Great Literature Holly Koelling DIGITAL INCLUSION, TEENS, AND YOUR LIBRARY XXX Exploring the Issues and Acting on Them Lesley S.J. Farmer Libraries Unlimited Professional Guides for Young Adult Librarians Series C. Allen Nichols and Mary Anne Nichols Westport, Connecticut . London Library of Congress Cataloging-in-Publication Data Farmer, Lesley S. J. Digital inclusion, teens, and your library : exploring the issues and acting on them / Lesley S. J. Farmer. p. cm.—(Libraries Unlimited professional guides for young adult librarians, ISSN 1532–5571) Includes bibliographical references and index. ISBN 1–59158–128–1 (pbk. : alk. paper) 1. Libraries and teenagers—United States. 2. Internet in young adults’ libraries— United States. 3. Internet and teenagers—United States. 4. Technology and youth— United States. 5. Digital divide—United States. I. Title. II. Libraries Unlimited professional guides for young adult librarians. Z718.5.F36 2005 027.62'6—dc22 2004063833 British Library Cataloguing in Publication Data is available. Copyright © 2005 by Libraries Unlimited All rights reserved. No portion of this book may be reproduced, by any process or technique, without the express written consent of the publisher. Library of Congress Catalog Card Number: 2004063833 ISBN: 1–59158–128–1 ISSN: 1532–5571 First published in 2005 Libraries Unlimited, 88 Post Road West, Westport, CT 06881 AMember of the Greenwood Publishing Group, Inc. www.lu.com Printed in the United States of America The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48–1984). 10 9 8 7 6 5 4 3 2 1 Dedicated to all teens on the fringes of technology and the libraries who serve them, with special appreciation to Jane Guttman who exemplifies such service CONTENTS Series Foreword xi Introduction xiii Dimensions of Technology Equity xiv The Library’s Role xvi Fostering Digital Inclusion xvii 1 Laying the Groundwork 1 Qualities of Youth-Serving Librarians 2 Personal Qualities 2 Professional Qualities 3 Interactions with Teens 4 Qualities of Libraries Serving Teens 8 Libraries and Communities 11 Identifying Community Collaborators 11 Building Coalitions 12 Public Relations 14 Advocacy 16 Community Links 16 AWord of Caution 18 viii Contents 2 Teens in Need of Technology 21 Today’s Adolescents 22 Adolescent Development 24 Underserved Groups 28 Poor 29 Homeless 30 Teens of Color 31 African Americans/Blacks 31 Latinos 32 Native Americans 33 Immigrants 34 English Language Learners 36 Migrant Farmworkers 37 Rural and Isolated Populations 38 Gang Members 38 Incarcerated Youth 39 School Dropouts 39 Teenage Parents 40 Girls 41 The Disabled 41 Implications for Libraries 42 3 Technology and Life after High School: Education, Work, Citizenship 47 Jobs/Employment 49 Information Literacy and Technology 50 Communications Technology 51 Programs for Careers and Technology 52 Further Education 54 Citizenship/Politics 56 Targeted Teens on the Fringes of the Future 58 Inner-City Youth 59 Girls 59 Teens with Disabilities 61 4 Perceptions of Technology 65 Common Misconceptions about Technology and Who Has Them 66 Why Should Teens Care About Technology? 67 Getting the Word Out 69 The Big Picture 75 Contents ix 5 Physical Access to Technology 77 Home Access 78 Connectivity 80 The Other Access 83 The School Picture 85 Community Access Points 86 Libraries 89 Special Access Issues for People with Disabilities 90 Supporting Web Sites 94 6 Technical Access to Technology 97 What Is There to Learn? 98 How Do Teens Learn to Use Technology? 99 Instructional Issues 101 Venues for Learning 104 Referral Services 105 Training at the Library 105 Partnerships 106 Online Training 106 7 Intellectual Access to Technology 109 The Technology World 110 Information Literacy 110 Locating Information 111 Assessment 112 Searching for Information 112 Evaluating and Selecting Information 113 Using Information 115 Sharing and Acting on Information 116 Media Literacy 117 Information Literacy Web Sites 118 8 Digital Content for Teens 121 Relevant Content 122 Local Information 124 Education 125 Language Issues 127 Creating Content 129 9 Use of Technology by Teens 133 Development of Technology Use 134 Independent Technology Use 135 Teen Technology Use in Schools 137 x Contents Service Learning 139 Best Practice 139 Teen Technology Use in Libraries 140 Teen Technology Use in Communities 143 10 ACall to Action 149 Procedures for Action 150 Best Practice 154 Your Turn 158 Bibliography 159 Index 173
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