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DIGITAL IDENTITIES Creating and Communicating the Online Self ROB COVER School of Social Sciences The University of Western Australia Crawley, WA, Australia Amsterdam • Boston • Heidelberg • London New York • Oxford • Paris • San Diego San Francisco • Singapore • Sydney • Tokyo Academic Press is an imprint of Elsevier Academic Press is an imprint of Elsevier 125, London Wall, EC2Y 5AS, UK 525 B Street, Suite 1800, San Diego, CA 92101-4495, USA 225 Wyman Street, Waltham, MA 02451, USA The Boulevard, Langford Lane, Kidlington, Oxford OX5 1GB, UK Copyright © 2016 Elsevier Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further infor- mation about the Publisher’s permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions. This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein). Notices Knowledge and best practice in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods, professional practices, or medical treatment may become necessary. Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information, methods, compounds, or experiments described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility. To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein. British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data A catalog record for this book is available from the Library of Congress ISBN: 978-0-12-420083-8 For information on all Academic Press publications visit our website at http://store.elsevier.com/ Publisher: Nikki Levy Acquisition Editor: Emily Ekle Editorial Project Manager: Timothy Bennett Production Project Manager: Chris Wortley Designer: Mark Rogers Typeset by Thomson Digital Printed and bound in the United States of America ACKNOWLEDGMENTS Parts of Chapter 1 were previously published in an earlier version in “Performing and undoing identity online: social networking, identity theories, and the incompatibility of online profiles and friendship regimes, Convergence, 18(2), 177–193, 2012.” Parts of Chapter 3 were previously published in an earlier version in “Audience inter/active: interactive media, narrative control & reconceiving audience history, New Media & Society, 8(1), 213–232, 2006.” The author would like to extend his appreciation to Emily Ekle at Elsevier for suggesting this book and encouraging its development, to Timothy Bennett and Chris Wortley for managing its production, and par- ticularly to Dr. Kyra Clarke at The University of Western Australia for her superb editorial support. Thank you also to Professor Anjali Gera Roy and the staff and students of the Indian Institute of Technology, Kharagpur, for providing a productive environment for work on this book. Digital Identities is dedicated to my many undergraduate, honors, and PhD students at The University of Western Australia with whom I have had the great benefit of fruitful exchanges and shared ideas on how we live, who we are and who we might be in terms of digital belonging. vii INTRODUCTION: UBIQUITOUS DIGITAL NETWORKS, IDENTITY, AND THE SELF 1 UBIQUITOUS DIGITALITY: BEYOND THE REAL/VIRTUAL DISTINCTION In the everyday experience of the affluent West, the tools and technologies of digital communication surround us to the extent that they are no longer noticeable, remarkable, or distinct from other forms of communication, such as face-to-face or traditional analog and print media. In some respects, the tools of digital connectivity literally encircle us as we move through space across day and night: from the desktop computer to the laptop, the tablet to the smartphone, the connected fitness device or smartwatch to the radio fre- quency identification device (RFID) trackable card, the networked car to the online fridge, the wifi access points in the office to the use of high-quality mobile and cellular data connectivity in the street, we are surrounded, con- nected, always online, and making use of these connective devices as part of all our many everyday interactions, engagements, desires, and routines. This fact is what makes them banal and mundane (Baumann, 2003, p. 65), which is not to say that they are uninteresting or unexciting, but that this digital connectivity is as commonplace today as the likelihood of finding a televi- sion in the family home, or running hot water in the everyday apartment. They have slipped so much into everyday experiences that they are only noticeable and remarkable on the rare occasions they fail, in much the same way as we might become aware of our hot-water systems on the morning in which a rare breakdown of the service results in us having to take a cold shower. Indeed, today digital connectivity is so commonplace that we might already have been alerted to a failure of hot water through an online alert or a warning email long before we begin to try the taps in the bathroom. This digital “Internet of everything” that, in its everyday familiarity and sense of naturalness as a dominant form of communication, disappears into the background of our everyday space has substantial implications for how we create, conduct, articulate, and perform our identities in everyday life. The fact that digital communication is no longer that which we do at one moment or in one space or with one device that we then put aside to have a conversation with another person in a face-to-face context has an enor- mous impact on how we do our relationships, subjectivities, and produce ourselves. We do not put those devices aside and, even when we do, our ix x Introduction: Ubiquitous Digital Networks, Identity, and the Self conversations, relationships, and our everyday “being” are still strongly in- fluenced by the communications and media access we experience. We talk of identities being “online” and that very idea has shifted con- siderably over the past few years. In the 1990s and 2000s, it was possible to think about identity as something one did, performed, engaged with, or represented differently online from offline, as if an online identity was somewhat fake, virtual, unreal and then we had our real, embodied selves. Today, however, identity is always online. We are, in some ways, always per- forming ourselves online because even when we are nowhere near a digital communication device (which is now extremely rare), we leave traces all over the Internet, social-networking pages, blogs, Twitter, and other sites that are actively contributing to elements of our identity. If I wish to get to know you, I may look up your social-networking profiles, whether they are professional or personal. And I am not necessarily getting a sense of “who you are” surreptitiously, secretly, privately, but may well be sharing that experience with you, in front of you, together. In that context, we are always online, and our identities are “always on.” Identity and its online rep- resentation is therefore not something we switch off, move away from, or otherwise demarcate from the everyday practices of selfhood. I would like to use this introduction to walk through some of the key concepts related to identity in a digital era, particularly using the example of the selfie image to help make sense of some of the implications for sub- jectivity and selfhood an interactive, networked, technological environment has for us and our futures. One very important fact about identity in a digital environment that needs to be addressed is the move from a practice in which subjects make use of online communication separate from other aspects of their life to one in which digital media infiltrate and network with all aspects of our everyday. While there are many on the planet who do not have this kind of access to digital technology, I am interested here in the implications for those in the affluent West, the urban worlds of constant connectivity, and the environments in which mobility and technological access to the Internet occurs while on the move. This shift to ubiquitous digitality is the central idea discussed in this book, and I work through it from a number of different angles. 2 IDENTITY AND PERFORMATIVITY Identity or subjectivity are, in basic terms, ways of conceptualizing the self in the context of representations, self-representation, demarcations of iden- tity categories, linkages between self and behavioral attributes, and ways of Introduction: Ubiquitous Digital Networks, Identity, and the Self xi approaching and understanding “being” in our everyday lives. There are many different ways of understanding and theorizing identity, and there is a very rich, complex history of philosophies and approaches relating to some of the key questions addressed in cultural and artistic expressions of the past and present: Who am I? Who are we? I use the term identity in this book to refer primarily to the self-perception of being, which also is known as subjectivity and selfhood. Identity is comprised of identifications with particular categories or demarcations that are given in language, me- dia, and culture – I often refer to these as the “coordinates” of identity that, along with memory and experience, come to make up the contemporary subject. Such coordinates might include the common denotations of iden- tity categories such as gender, race, ethnicity, class demarcations, and sexual- ity, alongside nationality, citizenship, schooling background, socioeconomic status, educational experience, and career, all of which to varying degrees in varying contexts add to the personal and individual experience to make up the figure of the I, the subject, the self. Subjects are invited to identify both actively and passively with categories and frameworks of identity and self- hood and, today, those categories are given in media and digital media, and played out through our practices in relation to communication and digital participation. In very pedestrian ways, there is a tendency to speak of identity in what is sometimes referred to as “essentialist” terms – the idea that our identities (or major facets of them) emerge from the inside, and are fixed over time, innate. Genetic theories of identity that attribute, say, criminal behavior to the identity category “criminal” and see it as caused by one’s genetic heri- tage (Pilnick, 2002, pp. 38, 39) is an example; likewise many contemporary perceptions of nonheterosexual identity through very simplistic “born that way” notions are examples of essentialism. Some psychological approach- es to identity assume that our sense of self and our subjectivities emerge through a “nurtured” way of being that is formed in early childhood by relationships with parents that have had an impact on our psyches. Although these approaches continue to be dominant in much public discourse, such theories are, since the twentieth century, in contrast to what are sometimes referred to as “constructionist” approaches which, broadly speaking, un- derstand identity as formed through cultural and social forces that change over time and are produced in the unfolding of history. For example, some racial identities (and the very concepts of race) change over time, such that in past eras, particular racialized groups were considered “more human” than others. Likewise, the idea of an intersex identity that differs from cis- gendered masculine/feminine norms is only possible in the current cultural xii Introduction: Ubiquitous Digital Networks, Identity, and the Self and historical frameworks that make possible a more nuanced approach to gender. From a constructionist perspective, it is important therefore to think about the role of media and digital communication as a contemporary, his- torically derived, and culturally significant formation that governs how our identities are constituted and formed, and the very meanings of identity, subjectivity, and selfhood today. For example, in a constructionist frame- work, we need to take account of the fact that our contemporary culture of communication is increasingly dominated by visual representation and the flow and exchange of high-quality visual images (Giroux, 2004, p. 789), circulating not through text, which increasingly becomes a communication form for the cultural elite, but through mass-mediated communication such as television, film, music, online engagement, and music video (Lessig, 2008, p. 68). In that sense, how we produce and figure our identities, the informa- tion we encounter that helps construct and constitute our identities, and the norms, categories, and elements of culture with which we identify are more readily circulated to us through image than through written text. This, of course, is broadly unproblematic and not a judgment or a denouncement of the visual culture in which we live – merely an observation that some of the frameworks that govern how we do identities in contemporary society have changed and, in a constructionist perspective, how we as a culture and as a people change along with them. Important here is that identity is best conceived of as a project in which we are actively engaged, a process of moving toward some sense of identity with no necessary arrival at some fixed sense of selfhood (Barker, 1999, p. 3). In that context, the trajectory of identity is one which is both helped along and disrupted by the ever- changing presence of identity information in both traditional and digital media and communication. Historian, philosopher, and theorist of subjectivity, power, thought, idea, and knowledge, Michel Foucault, noted that identity, subjectivity, or the self is not a substance or thing, but a form (Foucault, 1988, p. 10), consti- tuted in the discourses or languages that represent and make available the ideas around selfhood. Foucault’s work powerfully overturned the idea of the liberal subject as being free, self-contained, and rational. The early lib- eral subject of modernity was presupposed in liberal discourses, then, as that of a self-governing, natural person, able to make rational choices, act upon them, and thereby “influence intentionally the way the world goes” (Benn, 1982, pp. 4, 5). John Locke and Laslett (1988), the former being a lib- eral philosopher, attributed natural rights to this subject as a free and equal individual capable of consent to be governed (pp. 337–338, 428). For Locke Introduction: Ubiquitous Digital Networks, Identity, and the Self xiii and later liberals such as John Stuart Mill, the concept of the self-contained, self-present individual subject was characterized as autonomous and self- governing, constituted through nature, and with a natural right to liberty because, at heart, the subject was able to make rational choices by virtue of being a human subject. The free individual has thus come to be seen in contemporary society as “the apogee of all modern desires and possibili- ties” (Walker, 1999, p. x). Alongside the powerful work of psychoanalysis emerging with Freud and Lacan, as well as Marx’s decentering of the liberal subject in favor of identities that are, in part, produced through ideologies and false consciousness, Foucault’s approach has opened the possibility for thinking about identity and subjectivity as constituted in and through the power/knowledge network of discourse as it speaks the subject into its sub- jectivity. While such views are not necessarily how we ordinarily perceive ourselves and others – and, of course, we do not necessarily engage in such self-reflective thought in our everyday lives at all times – the decentered, constructed, and sometimes fragmentary subject has come to be impor- tant in theoretical accounts of contemporary life and contemporary culture. Fredric Jameson (1985) was correct to point out that in a postliberal or postmodern culture not only should we think of the individual bourgeois subject as a thing of the past, but we ought to understand the constructed nature of subjectivity so that we can see that the figure of self “never really existed in the first place; there have never been autonomous subjects of that type” (p. 115). For Jameson, the autonomous subject has been a “cultural mystification that sought to persuade people that they “had” individual sub- jectivity and possessed this unique personal identity” (p. 115). However, de- spite such theoretical decentering of the subject, contemporary culture and our everyday practices of identity regularly persist in relying on the notion of a fixed, natural subjectivity or identity. The question this leaves is why is the illusion of identity so convincing? What are the forces of contemporary media and digital communication that build, produce, and maintain notions of subjectivity that, on the one hand, are so readily decentered and, on the other, allow the liberal notion of subjectivity to endure? One of the very important and highly influential theoretical approaches to identity that I rely on heavily in this book helps to answer that question. Gender theorist and philosopher Judith Butler has written extensively on the identity as “performative.” In her earlier works such as Gender Trouble (1990) and Bodies That Matter (1993), Butler rejected some of the inherent foundationalisms and residual normalizations that persist in liberal, essential- ist approaches as well as some brands of constructionist modeling of identity. xiv Introduction: Ubiquitous Digital Networks, Identity, and the Self She found that the constructionist approach in which identity is overlain on a foundation (the body) emphasized too greatly the linear power of culture to exhaustively produce the subject. Likewise, essentialist approaches rely on an idea of an inner foundational identity that is ultimately unknowable, since there is no prediscursive “I” that drives our identities. Instead, she turned in her work to show that the very structure of signification and how language gives and produces meaning opens the possibility of understand- ing identity as constituted in the reiterative performances of selfhood that produce, retroactively, the illusion of an inner identity core (Butler, 1990, p. 143). We perform our identities – never consciously or voluntaristically – “in accord” with cultural demands for recognizable, unified, and coherent norms of identity as a tendency that responds to the broad cultural demands for intelligible selves necessary for social participation and belonging. Im- portantly, then, Butler opens the way for thinking about how language and discourse are encountered through media and digital media, and how per- formances can be more than just how we comport our bodies, conform to gender norms, speak in ways relevant to our cultural or class backgrounds, hold attitudes intelligible and in relation to our affiliations and kinships to confirm and continue the coherence of our identities. Rather, we also per- form those identities in how we articulate ourselves online, whether that be through designing and maintaining a social-networking profile, contribut- ing to discussions on a blog, editing and distributing a self-image or selfie, or selectively encountering information on Wikipedia, among many other forms of “identity work” undertaken knowingly or surreptitiously online. In light of the above points, there is no longer any real sense of offline and online in a world of ubiquitous digital media and digitization. How we perform our selfhood in the context of digital media is also no longer sepa- rable from how we perform in other spaces where our digital devices may be less readily at hand or less important in the communication we are pres- ently undertaking. I take up and expand upon these queries related to how identity can be understood as performative in the context of our digital- dominated environment in the chapters that follow. Part of the task at hand is to bring Butler’s theories of performativity into close articulation and alignment with the new and emerging practices of digital media use, such as interactive engagement with cocreativity of texts, the fast-paced social networking of identity relationalities, the vastly new ease of access to infor- mation including at times highly obscure discourses, and the frameworks through which we record, surveil, and archive our sense of subjectivity in online sites and situations. Introduction: Ubiquitous Digital Networks, Identity, and the Self xv 3 SELFIES: INTERPELLATION AND SPECTACLE IN A PRODUCTIVE WORLD Before getting into greater detail regarding how we can understand our performative selves as produced in the context of social networking and other digital practices, I would like to spend a little time here thinking about the very important and very recent digital practice of the shared selfie, particularly as a way of introducing what will follow in this book. The new custom of taking self-images by turning our cameras onto ourselves along with the backgrounds against which we might be depicted and shar- ing these online serve as technologies of selfhood that are built on high lev- els of critical self-awareness (Tiidenberg, 2014). The selfie is, in many ways, emblematic of the questions opened up about selfhood, identity, and digital communication, and it is useful to ponder, albeit briefly, how what little we know about selfies today provides a framework for some of the shifts in how identity is being performed in digital contexts. Butler went to considerable lengths in her book Bodies That Matter (1993) to demonstrate that identity performativity is not an individual act but “is always a reiteration of a norm or set of norms” (p. 12). That is, a subject does not express or articulate an inner truth, but cites, repeats, and mimes the norms, attributes, and codes of coherent behavior that fabricate the idea there is an inner essence (But- ler, 1990, p. 136). In this context, the figure of the selfie is important in that it may at one level be seen as an act of proclaiming a particular identity but, at the level of performativity, is about shoring up the coherence and ongo- ingness of the performance of that identity. I will use here a relatively mundane example: a male selfie taker who has, either deliberately or unthinkingly, taken a self-image that includes some sporting equipment in the background in a way that expresses masculine identity attributes in terms of cultural assumptions, norms, and stereotypes of masculine behavior. The selfie that, here, might be distributed across the user’s social networks is not a declaration of masculine identity, nor is it a moment of becoming masculine. Rather, it is one element in the complex chain of performances and articulations that are required of subjects to pro- duce a coherent, ongoing, linear pattern of masculine identity over time. It is the necessary “work” of doing identity in order to fulfill the cultural demands for coherence, intelligibility, and recognizability (Cover, 2004a). In that context, the selfie has drawn on a stereotype of masculinity that links the identity (masculine) with a set of attributes (enjoys sport, proficient at sport), because stereotypes are, while problematic and often demean- ing, also a very efficient “byte” of quick and recognizable communication

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