Edited by Annabeth Aagaard Digital Business Models Driving Transformation and Innovation Digital Business Models Annabeth Aagaard Editor Digital Business Models Driving Transformation and Innovation Editor Annabeth Aagaard Aarhus University Risskov, Denmark ISBN 978-3-319-96901-5 ISBN 978-3-319-96902-2 (eBook) https://doi.org/10.1007/978-3-319-96902-2 Library of Congress Control Number: 2018959874 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer International Publishing AG, part of Springer Nature 2019 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland About the Book By Editor-in-Chief Annabeth Aagaard Centre Director, Associate Professor, PhD Aarhus University, Denmark The Internet of Things (IoT) is expected to generate $14 trillion in reve- nue in the next decade from 2010–2020 (Bort 2013), and with the inte- gration of IoT and digitalization, companies suddenly have access to Big Data to be explored in developing existing and new businesses, processes, networks, and ecosystems. Even though IoT technologies have been available for more than ten years, managers are still in need of innovative business models to monetize IoT-enabled markets. Digital transforma- tion is affecting every business sector, and as investor capital, top talent, and customers shift toward network-centric organizations, the perfor- mance gap between early and late adopters is widening. New, scalable, digitally networked business models—for example those of Amazon, Google, Uber, and Airbnb—are impacting on growth, scale, and profit potential for companies in every industry (Libert et al. 2016). The timing and requests for publications on digital business models (DBMs) have never been better. The first wave of books on digital trans- formation and case-based go-to guidelines aimed at managers and v vi About the Book investors has left a void and calls for a new wave of research-based pub- lications on DBMs and digital business development aimed at universi- ties, lecturers, and students. The aim of this book is therefore to help fill this void and to present one of the first research- and case-based text- books on DBMs targeting international universities and learning orga- nizations and their lecturers/professors and students. A key contribution of this book is to explore models, theories, and company practices to contribute to our knowledge of how companies, organizations, and networks can design, implement, and apply DBMs, as this is stressed as an insufficiently researched area by a number of authors (Westerman et al. 2014; Raskino and Waller 2015; Rogers 2016; Berendsen and Beckett 2017). Another contribution of this book is to view DBMs in different contexts, as digitalization can take on different forms and be integrated in a number of ways with very different objec- tives, potentials, and outputs depending on the specific context. Finally, a further main objective and contribution is to investigate the theoretical concepts of DBMs to enable further development and research among academic communities and hopefully to inspire existing companies and start-ups to explore and seize digital opportunities while prospering from digital networks, processes, and platforms in building new and better business models for the future. While this volume focuses on the potentials of DBMs from a theoreti- cal and research-based approach, the question is also highly relevant for practitioners, as the effective adoption of DBMs needs to be actively managed to create customer value, networks while creating new markets, businesses, and optimizations. The book therefore also seeks to explain and explore how companies build their organizations, strategies, pro- cesses, and networks to ensure successful design, integration, and man- agement of new DBMs throughout the value chain and ecosystem of the company and organization. The majority of the existing literature emphasizes digital transforma- tion and the technical aspects of digitalization, and does not pay atten- tion to DBMs and digital business development. Digital Business Models—Driving Transformation and Innovation explores the identifica- tion development and application of DBMs from a theoretical and About the Book vii empirical angle to benefit academia and students as well as industry and organizations. Thus, the publication of this book will be one of the first international and comprehensive contributions to the field of DBMs and DBM innovations. We hope it will help elevate and further develop the discussion, research streams, and practices relevant to DBMs, and wish you happy reading! References Bort, J. 2013. Cisco’s John Chambers Has Found a New $14 Trillion Market. Retrieved May 12, 2015, from: http://www.businessinsider.com/ ciscos-john-chambers-has-found-a-new-14-trillion-market-2013-5 Berendsen, G., and R.C. Beckett. 2017. Blending Digitalization and Services in Business Model Innovation. In Conference Paper. 18th International CINet Conference, Potsdam, Germany, September 10–12, 2017. Libert, B., M. Beck, and J. Wind. 2016. How to Navigate a Digital Transformation. Harvard Business Review, June 22. Raskino, M., and G. Waller. 2015. Digital to the Core: Remastering Leadership for Your Industry, Your Enterprise, and Yourself. Brookline: Taylor and Francis. Rogers, D.L. 2016. The Digital Transformation Playbook: Rethink Your Business for the Digital Age. New York: Columbia Business School Publishing. Westerman, G., D. Bonnet, and A. McAfee. 2014. Leading Digital – Turning Technology into Business Transformation. Boston: HBR Press. Contents 1 The Concept and Frameworks of Digital Business Models 1 Annabeth Aagaard 2 The Internet of Things as Driver for Digital Business Model Innovation 27 Mirko Presser, Qi Zhang, Anja Bechmann, and Michail J. Beliatis 3 Value Creation for Intelligent Connected Vehicles: An Industry Value-Chain Perspective 57 Xiangxuan Xu 4 Digitization of Value Chains and Ecosystems 81 Srdjan Krčo, Rob van Kranenburg, Miloš Lončar, Xenia Ziouvelou, and Frank McGroarty 5 How Business Value Is Extracted from Operational Data: A Case Study 117 Zsolt Ugray, David Paper, and Jeffrey Johnson ix x Contents 6 Digital Business Model Innovation: Implications for Offering, Platform and Organization 147 Johan Simonsson and Mats Magnusson 7 Service Markets: Digital Business Models and International Expansion 169 Robert Wentrup and Patrik Ström 8 The Impact of the European General Data Protection Regulation (GDPR) on Future Data Business Models: Toward a New Paradigm and Business Opportunities 201 Sébastien Ziegler, Emilia Evequoz, and Ana Maria Pacheco Huamani 9 Prosumers’ Digital Business Models for Electric Vehicles: Exploring Microfoundations for a Balanced Policy Approach 227 Saku J. Mäkinen, Jussi Valta, Kirsi Kotilainen, and Ulla A. Saari 10 Summary and Concluding Remarks 255 Annabeth Aagaard Index 261 Notes on Contributors Annabeth Aagaard is an Associate Professor at Aarhus University in Denmark, where she teaches and researches in strategic business development, digital and sustainable business models, and open innovation. She is the Centre Director of Centre for Business Development that bridges research between digital tech- nologies and business development. Furthermore, she is the CEO and owner of a consultancy company, KnowledgeHouse, which has designed and imple- mented strategies and management strategies among top 100 companies in Scandinavia. She has 20 years of experience working in these fields drawing on her experiences in the academic, public, and private sectors, where she was for- merly a manager and management specialist. She has published nine textbooks and management handbooks, and numerous scientific and public articles on management, business models, innovation, and sustainability in scientific journals, including Journal of Product Innovation Management, Creativity & Innovation Management, and the Scandinavian Journal of Management. She is currently working on a book on Sustainable Business models for Palgrave Macmillan and is working on two national industry-sponsored projects on digi- tal business models and two Internet of Things projects, IoT crawler and a NGI move (Next Generation Internet) sponsored by the European Commission. Anja Bechmann is an Associate Professor, Center Director at DATALAB— Center for Digital Social Research & Research Fellow at Aarhus Institute of Advanced Studies at Aarhus University in Denmark. Her research examines data traces in digital spaces focusing currently on social media (Facebook and xi