“My water smells funny” D i Every water utility complaint investigator has heard that line, time and again. Tastes and odors a g in tap water are the leading source of customer complaints. Although common tastes and odors n in tap water are harmless, many customers perceive them as an indication the water could be os Diagnosing unsafe to drink. in g This field guide provides all the information you need to diagnose and remove objectionable T tastes and odors at the tap. With this handy book, you will be able to a s • Determine the source and cause of any taste or odor: raw water source, treatment plant, te Taste and Odor distribution system, or customer plumbing a n • Provide good samples to your laboratory for testing d • Know how to control tastes and odors and prevent them from occurring, no matter what O d the cause o Problems r • Make proper treatment choices to remove tastes and odors P r o b l Additional Titles in the AWWA Field Guide Series e Field Guide m s F i illdufiisstetitialhnrndtbaeh f gl oitoegeepunictp usohrti p eniiodtaeorotdhcsrneahin eee nttder dp t oog tAesh ruor teefoehaasNeprati vrisneenneswm neiSslyrdsdfdp n atioIsod att treoc/trpshopheaAsrelotm rs uedisi rWscfos.uugryt soar vfhiw TsssfilotToaWiteeilbtidreeoihnffn ohetuummltweAisnhdddoess.ll Disinfection of Pipelines and Storage Facilities Field Guide DoaFFnafiie scdPlii dnliSip fttGeeioecluristinai doegense eld Guide tbAtspoAhtWeer WeyoeimW opnWfunlgApeAldtrl hiao.ass Avdnp wetWvdehe ac teW nthtb hrceAaeuee u cm qisestou h nmptaoovhuflreii ebrittt oy halbil ncaetaeim r vtnhgdtedeeeer rniasrns ettlsukt .s thoipeon,rp wuggslar ayacw nrfeodeaiz fsttf aye od otrrrai of icn nknwonkd maioo nwtwfgme ewl relwu fafdanoatgreirtteee ryt , .r hb p iTnieyrnho f uorgfNoenrremuositagrsianttihhoetg in soo Attanuh mlg rsea oe c nioernoiddfcl fl t aeoaho crdefatt vs intvwoh deoceo fa r lcdy. ACCESSddecooivcmnueotcfinmecoacrantueeicsonn ynaicc neaasdtni odTen Tcsrhaninoilnoggy 2P-1.5M-20619-5/07-UG The Authoritative Resource on Safe Water® Cover2.indd 1 4/20/2007 3:48:32 PM Chemical Feed Disinfection of Water Quality Pump Field Guide Pipelines and Complaint Selection and No. 20657 Storage Facilities Investigator’s Troubleshooting Field Guide Field Guide Field Guide Gary A. Burlingame No. 20619 No. 20574 No. 20677 AWWA is the authoritative resource for knowledge, information, and advocacy to improve the quality and supply of water in North America and beyond. AWWA is the largest organization of water professionals in the world, advancing public health, safety, and welfare by uniting the efforts of Advocacy the full spectrum of the water community. Through our collective strength, Communications we become better stewards of water for the greatest good of people and Conferences the environment. Education and Training Science and Technology Sections The Authoritative Resource on Safe Water® 1P-C-20701-2/11-** Diagnosing Taste and Odor Problems Source Water and Treatment Field Guide Edited by Gary A. Burlingame Authors: Stephen D.J. Booth, Auguste Bruchet, Andrea M. Dietrich, Daniel L. Gallagher, Djanette Khiari, I.H. (Mel) Suffet, and Sue B. Watson 20701 Taste and Odor.indb 1 1/24/2011 10:16:59 AM Diagnosing Taste and Odor Problems—Source Water and Treatment Field Guide Copyright © 2011 American Water Works Association AWWA Publications Manager: Gay Porter De Nileon Senior Technical Editor: Melissa Valentine Production Editor: Cheryl Armstrong All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information or retrieval system, except in the form of brief excerpts or quota- tions for review purposes, without the written permission of the publisher. Disclaimer The authors, contributors, editors, and publisher do not assume responsibility for the validity of the content or any consequences of their use. In no event will AWWA be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of information presented in this book. In particular, AWWA will not be responsible for any costs, including, but not limited to, those incurred as a result of lost revenue. In no event shall AWWA’s liability exceed the amount paid for the purchase of this book. Library of Congress Cataloging-in-Publication Data Diagnosing taste and odor problems : source water and treatment field guide / edited by Gary A. Burlingame ; authors: Stephen D.J. Booth ... [et al.]. p. cm. Includes bibliographical references and index. ISBN 978-1-58321-824-2 1. Water--Purification--Taste and odor control. I. Booth, Stephen, 1969- II. Burl- ingame, Gary A. III. American Water Works Association. TD457.D53 2011 628.1’6--dc22 2010050078 ISBN # 1-58321-824-6 978-1-58321-824-2 6666 West Quincy Avenue Denver, CO 80235-3098 303.794.7711 20701 Taste and Odor.indb 2 1/24/2011 10:16:59 AM Table of Contents Diagnosing Taste and Odor Problems i Acknowledgments ix Introduction xi Chapter 1. Sources and Causes of Tastes and Odors 1 Categorizing Tastes & Odors 1 Chlorine—The Most Common Odor in Drinking Water 2 Tastes Caused by Different Source Waters 4 Odors Caused by Different Source Waters 5 Odors Caused by Treatment Processes 6 Chapter 2. Requesting Lab Tests During a T&O Problem 11 Tips on Sampling 11 Summary of T&O Test Methods 12 Testing for Chlorine or Chloramine 17 Testing for Inorganic Chemicals 18 Testing for Organic Chemicals 20 Testing for Bacteria 22 Testing for Algae and Cyanobacteria 22 Chapter 3. Tracking T&O in Source Water 29 Diagnosing T&O from Surface Water 29 Diagnosing T&O from Algae and Cyanobacteria 30 Diagnosing T&O from Spills and Discharges 32 Diagnosing T&O from Groundwater 33 Chapter 4. T&O Control and Prevention Options 35 Typical Treatments for T&O Control 35 Groundwater Options 35 Chlorine 36 Potassium Permanganate 36 Chlorine Dioxide 37 Ozone 37 Ultraviolet Light Irradiation 39 Advanced Oxidation Processes 39 Activated Carbon 39 Biologically Active Filtration 41 Membranes 41 Reverse Osmosis and Desalination 43 Nontreatment Options 44 iii 20701 Taste and Odor.indb 3 1/24/2011 10:16:59 AM Chapter 5. Making Treatment Decisions 45 Making Decisions Using Customer Complaint Data 45 Making Decisions Using Treatment Data 48 Sampling Through Treatment Processes 50 Anticipating a T&O Problem Using Early Warning 51 Bibliography 55 Appendix A 59 Appendix B 83 Index 103 iv 20701 Taste and Odor.indb 4 1/24/2011 10:16:59 AM List of Figures Figure 1-1 Examples of algae growth as would appear in surface waters 7 Figure 1-2 Example of how odor quality (by Flavor Profile Analysis odor intensity) can change through a treatment process 9 Figure 2-1 Various types of odor testing supplies 15 Figure 2-2 Actinomycetes growing on an agar plate 23 Figure 2-3 Cyanobacteria as viewed under a microscope 25 Figure 3-1 Example of sample site selection in Spain to track a chemical discharge 33 Figure 4-1 Example of measured removal of MIB by ozonation at three different spiked concentrations 38 Figure 4-2 Example of jar test results using powdered activated carbon in water spiked with MIB and geosmin 40 Figure 4-3 The efficiency of membranes based on pore size and molecular weight cutoff (MWCO) 42 Figure 5-1 The three-tiered approach to harnessing customer com- plaints 46 Figure 5-2 Checksheet for recording water quality complaints 47 Figure 5-3 Example of a control chart for customer complaints 48 Figure 5-4 Example of diurnal changes in pH and dissolved oxygen as caused by algal activity in a source water supply 53 Figure A-1 Model showing how cations, in comparison to saliva content, affect the taste of water 77 Figure B-1 Process Schematic for Ozone, Biofiltration, and GAC 91 v 20701 Taste and Odor.indb 5 1/24/2011 10:16:59 AM 20701 Taste and Odor.indb 6 1/24/2011 10:16:59 AM List of Tables Table 1-1 Example of Odor Description Categories from 1948 that provided a basis for many subsequent schemes 2 Table 1-2 Broad Categories of Odors in Water 2 Table 1-3 Flavor Profile Analysis of Surface Water Source and Finished Drinking Water 3 Table 2-4 USEPA Secondary Maximum Contaminant Levels (SMCL) for Chemicals that can Affect the Taste of Drinking Water (EPA 1979) 19 Table 2-5 Organic Chemicals that can Cause Odors 20 Table 2-6 Critical Cell Densities for Selected Species of Odor Causing Algae 27 Table 5-1 Correlation of customer complaints to the concentration of geosmin during a geosmin earthy odor episode 49 Table 5-2 Dosages of Dechlorinating Agents 51 Table 5-3 Dechlorinating Agent Dosage Chart for Chlorine 52 Table A-1 Major anions and cations of artificial saliva 62 Table A-2 Cations and anions in water that can affect taste, and their typical levels in natural freshwaters 65 Table A-3 USEPA SMCL for chemicals that can affect the taste of drinking water 71 Table A-4 Levels of minerals in mineral waters 71 Table A-5 Minerals in common rock 72 Table A-6 Recipe for hard and soft natural waters and median levels of minerals in 100 large cities in the United States 72 Table A-7 Change in minerals after desalination of seawater by reverse osmosis 74 Table A-8 Effect of reverse osmosis on cations and anions in drinking water without a negative impact on taste at room temperature 74 Table B-1 Water Quality Data 87 Table B-2 Triangle Test Results 87 Table B-3 Paired Comparison—Preference Test 87 Table B-4 Matching Objectives to the Test 95 Table B-5 Decision-making Summary: Sensory Test Resource and Skill Level Requirements 97 Table B-6 Example for Customer Complaint Sample Evaluation: Comparison of Resource Requirements and Skill Requirements for Available Sensory Tests 98 vii 20701 Taste and Odor.indb 7 1/24/2011 10:17:00 AM 20701 Taste and Odor.indb 8 1/24/2011 10:17:00 AM Acknowledgments The authors acknowledge the Water Research Foundation’s sup- port of taste-and-odor control research since the early 1980s, with- out which this book could not have been written. The authors thank Dr. Andrew Whelton for his review. This book is a companion book to the following AWWA resources: Algae: Source to Treatment (2010) AWWA Manual M57, 1st ed. Taste and Odor: An Operator’s Toolbox (2001) DVD Taste at the Tap – A Consumer’s Guide to Tap Water Flavor (2010) by G.A. Burlingame Water Quality Complaint Investigator’s Field Guide (2004) W.C. Lauer Nuisance Organisms: The Basic Facts (1997) DVD Problem Organisms in Water: Identification and Treatment (2003) AWWA Manual M7, 3rd ed. ix 20701 Taste and Odor.indb 9 1/24/2011 10:17:00 AM