Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Want to turn your C into an A? Obviously, right? But the right way to go about it isn’t always so obvious. Go digital to get the grades. MindTap’s customizable study tools and eTextbook give you everything you need all in one place. Engage with your course content, enjoy the flexibility of studying anytime and anywhere, stay connected to assignment due dates and instructor notifications with the MindTap Mobile app... and most of all…EARN BETTER GRADES. TO GET STARTED VISIT WWW.CENGAGE.COM/STUDENTS/MINDTAP Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 DEVELOPING HELPING SKILLS A Step-by-Step Approach to Competency Third Edition Valerie Nash Chang Carol L. Decker Sheryn T. Scott Indiana University Indiana University Azusa Pacific University Australia • Brazil • Mexico • Singapore • United Kingdom • United States Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Developing Helping Skills: A Step-by-Step © 2018, 2013 Cengage Learning Approach toCompetency, Third edition ALL RIGHTS RESERVED. No part of this work covered by the copyright Valerie Nash Chang, Carol L. Decker and herein may be reproduced or distributed in any form or by any means, Sheryn T. Scott except as permitted by U.S. copyright law, without the prior written Product Director: Marta Lee-Perriard permission of the copyright owner. Product Manager: Julie Martinez Content Developer: Elaheh Raissi For product information and technology assistance, contact us at Cengage Learning Customer & Sales Support, 1-800-354-9706. 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Cengage Learning is a leading provider of customized learning Cover and Interior Image Credits: solutions with employees residing in nearly 40 different countries iStockphoto.com/Cathy Yeulet; and sales in more than 125 countries around the world. Find your local Highwaystarz-Photography/Thinkstock; representative at www.cengage.com. iStockphoto.com/carolthacker; Monkey Business Images/Shutterstock.com; Cengage Learning products are represented in Canada by Nelson Christopher Futcher/E+/Getty Images Education, Ltd. To learn more about Cengage Learning Solutions, visit www.cengage. com. Purchase any of our products at your local college store or at our preferred online store www.cengagebrain.com. Printed in the United States of America Print Number: 01 Print Year: 2016 Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 “To our clients, our students, our colleagues, our families, and our friends; we have learned so much from each of you.” Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 CONTRIBUTING AUTHORS Chapter 1, Importance of Self-Understanding Influence of Culture, Race, and Ethnicity Khadija Khaja Influence of Gender Kathy Lay Influence of Sexual Orientation Kathy Lay Influence of Socioeconomic Status Carolyn Gentle-Genitty Influence of Spirituality and Religion Sabrina Williamson Sullenberger Influence of Life Stages Carolyn Gentle-Genitty Influence of Family of Origin Kathy Lay Influence of Disability and Ability Stephan Viehweg Chapter 2, Ways of Understanding and Perceiving Self and Others Case Study: Hector and His Family Thomas L. Moore The Resilience Perspective Mulunesh Abebe Alebachew The Dual Perspective Carol Hostetter Chapter 3, Values, Ethics, and Legal Obligations Technology and Ethics Takiya Paicely Legal Obligations Heather A. McCabe Cases in the Instructor’s Manual Bill: Are you saying she’s going to die? Susan Charlesworth John: Where do I fit in? Phyllis Shea Buddy comes home. Sabrina Williamson The 10th Street community comes together. Carolyn Gentle-Genitty Tony: I want to live at home. Sabrina Williamson v Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 CONTENTS PREFACE xvii INTRODUCTION: THE TEACHING-LEARNING SYSTEM xxv Reading xxvi Thinking and Writing xxvi Watching and Discussing xxvi Working with Cases xxvi Working in Task Groups xxvii Practicing xxviii Evaluating xxviii SECTION 1 FOUNDATION 1 CHAPTER 1 Understanding Yourself and Others 3 Influences on Personal Development 4 Homework Exercise 1.1 Understanding Your Personal Belief System 5 Influence of Culture, Race, and Ethnicity 5 Culture’s Influence on the Practitioner 6 Homework Exercise 1.2 Culture, Race, Ethnicity, and Values 7 Homework Exercise 1.3 Your Cultural Beliefs 8 Culture’s Influence on Clients 8 Influences of the Dominant Culture 9 Homework Exercise 1.4 Benefits for Dominant Groups 10 Influence of Gender 10 Homework Exercise 1.5 Gender Influences 11 Influence of Sexual Orientation 11 Homework Exercise 1.6 Sexual Orientation Influences 13 Influence of Socioeconomic Status 13 Homework Exercise 1.7 Socioeconomic Class 14 Influence of Spirituality and Religion 14 Homework Exercise 1.8 The Influence of Religion or Spirituality 15 Influence of Life Stages 16 Homework Exercise 1.9 Life Stages 18 Influence of Family of Origin 18 Homework Exercise 1.10 Influences of Your Family Background 19 Homework Exercise 1.11 Your Family’s Ways of Coping 20 vii Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 viii Contents Influence of Disability and Ability 20 Homework Exercise 1.12 Your View of Disabilities 22 Influence of Stress and Demands 22 Homework Exercise 1.13 Influence of Stress and Demands 24 Influence of Your View of Self and Others 24 Homework Exercise 1.14 Self-Understanding 24 Apply and Demonstrate Practice Exercise 1: Reflection and Self-Understanding 25 Summary 25 CHAPTER 2 Ways of Understanding and Perceiving Self and Others 27 The Constructivist Perspective 29 Defining the Constructivist Perspective 29 Personal and Social Constructs 29 Homework Exercise 2.1 Social Constructionist 30 Homework Exercise 2.2 Your Constructs of Self, others, and the World 31 Applying the Constructivist Perspective 31 Homework Exercise 2.3 Identifying Constructs 32 Family Systems 32 Homework Exercise 2.4 Family Systems 33 Applying the Family Systems Perspective 33 The Ecological Perspective 34 Defining the Ecological Perspective 34 Ecological Perspective Concepts 34 Applying the Ecological Perspective 35 Homework Exercise 2.5 Ecological Perspective 36 The Strengths Perspective 37 Defining the Strengths Perspective 37 Applying the Strengths Perspective 38 Homework Exercise 2.6 Strengths 38 Homework Exercise 2.7 Strengths and Challenges 39 The Resilience Perspective 39 Table 2.1 List of Protective Factors Across Four Ecosystem Levels 41 Applying the Resilience Perspective 42 Homework Exercise 2.8 Your Response to a Life Challenge 43 The Empowerment Perspective 43 Defining the Empowerment Perspective 43 Homework Exercise 2.9 Understanding Empowerment 44 Applying the Empowerment Perspective 44 The Dual Perspective 44 Defining the Dual Perspective 44 Applying the Dual Perspective 46 Table 2.2 Theories of Human Behavior 47 Apply and Demonstrate Practice Exercise 2: Using the Perspectives in the Assessment Process 49 Summary 50 CHAPTER 3 Values, Ethics, and Legal Obligations 51 Personal Values 52 Homework Exercise 3.1 Your Values 53 Professional Values 53 Ethical Standards 54 Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203