D EVELOPING AN O C : NLINE URRICULUM T ECHNOLOGIES AND T ECHNIQUES L R. P YNNETTE ORTER E -R A U , USA MBRY IDDLE ERONAUTICAL NIVERSITY Information Science Publishing Hershey • London (cid:127) Melbourne (cid:127) Singapore ii PORTER Acquisition Editor: Mehdi Khosrow-Pour Senior Managing Editor: Jan Travers Managing Editor: Amanda Appicello Development Editor: Michele Rossi Copy Editor: Michelle Wilgenburg Typesetter: Amanda Appicello Cover Design: Weston Pritts Printed at: Integrated Book Technology Published in the United States of America by Information Science Publishing (an imprint of Idea Group Inc.) 701 E. Chocolate Avenue, Suite 200 Hershey PA 17033-1240 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.idea-group.com and in the United Kingdom by Information Science Publishing (an imprint of Idea Group Inc.) 3 Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 3313 Web site: http://www.eurospan.co.uk Copyright © 2004 by Idea Group Inc. All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Library of Congress Cataloging-in-Publication Data Porter, Lynnette R., 1957- Developing an online curriculum : technologies and techniques / Lynnette R. Porter. p. cm. Includes bibliographical references (p. ) and index. ISBN 1-59140-136-4 (hardcover) -- ISBN 1-59140-137-2 (ebook) 1. Instructional systems--Design. 2. Internet in higher education. 3. Education, Higher--Effect of technological innovations on. I. Title. LB1028.38.P67 2003 378.1'734--dc21 2003008876 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. PREFACE iii NEW Titles from Information Science Publishing (cid:127) Instructional Design in the Real World: A View from the Trenches Anne-Marie Armstrong ISBN: 1-59140-150-X: eISBN 1-59140-151-8, © 2004 (cid:127) Personal Web Usage in the Workplace: A Guide to Effective Human Resources Management Murugan Anandarajan & Claire Simmers ISBN: 1-59140-148-8; eISBN 1-59140-149-6, © 2004 (cid:127) Social, Ethical and Policy Implications of Information Technology Linda L. Brennan & Victoria Johnson ISBN: 1-59140-168-2; eISBN 1-59140-169-0, © 2004 (cid:127) Readings in Virtual Research Ethics: Issues and Controversies Elizabeth A. Buchanan ISBN: 1-59140-152-6; eISBN 1-59140-153-4, © 2004 (cid:127) E-ffective Writing for e-Learning Environments Katy Campbell ISBN: 1-59140-124-0; eISBN 1-59140-125-9, © 2004 (cid:127) Development and Management of Virtual Schools: Issues and Trends Catherine Cavanaugh ISBN: 1-59140-154-2; eISBN 1-59140-155-0, © 2004 (cid:127) The Distance Education Evolution: Case Studies Dominique Monolescu, Catherine Schifter & Linda Greenwood ISBN: 1-59140-120-8; eISBN 1-59140-121-6, © 2004 (cid:127) Distance Learning and University Effectiveness: Changing Educational Paradigms for Online Learning Caroline Howard, Karen Schenk & Richard Discenza ISBN: 1-59140-178-X; eISBN 1-59140-179-8, © 2004 (cid:127) Managing Psychological Factors in Information Systems Work: An Orientation to Emotional Intelligence Eugene Kaluzniacky ISBN: 1-59140-198-4; eISBN 1-59140-199-2, © 2004 (cid:127) Developing an Online Curriculum: Technologies and Techniques Lynnette R. Porter ISBN: 1-59140-136-4; eISBN 1-59140-137-2, © 2004 (cid:127) Online Collaborative Learning: Theory and Practice Tim S. Roberts ISBN: 1-59140-174-7; eISBN 1-59140-175-5, © 2004 Excellent additions to your institution’s library! Recommend these titles to your librarian! To receive a copy of the Idea Group Inc. catalog, please contact 1/717-533-8845, fax 1/717-533-8661,or visit the IGI Online Bookstore at: http://www.idea-group.com! Note: All IGI books are also available as ebooks on netlibrary.com as well as other ebook sources. Contact Ms. Carrie Skovrinskie at <[email protected]> to receive a complete list of sources where you can obtain ebook information or IGP titles. iv PORTER Dedication To Heather and her generation of learners who must benefit from what we create online. PREFACE v Developing an Online Curriculum: Technologies and Techniques Table of Contents Preface................................................................................................xi Part 1. Developing the Curriculum ....................................................1 Chapter 1. Facilitating the Online Curriculum...................................4 Variations on a Theme: Different Types of Online/ On-site Courses.........................................................................................6 Face-to-Face with Some Web-based Instruction...................................7 Web-based Instruction with Some On-site Requirements...................9 Purely Web-based Instruction....................................................................9 Pedagogical Concerns — Approaches to Course Design and Constructivism and Behaviorism.......................................................11 Benefits of Online Education..................................................................13 Establishing a Curriculum .......................................................................16 Teaching Online........................................................................................18 Tasks for Online Teachers......................................................................20 Facilitate Individuals’ Learning ....................................................20 Form Learning Communities ........................................................21 State Expectations and Maintain Standards.............................21 Be Adaptable .....................................................................................21 Communicate Clearly and Effectively.........................................22 Enjoy Working with the Internet..................................................22 Summary......................................................................................................28 References....................................................................................................28 vi PORTER Chapter 2. Adding a Course to the Curriculum.............................. 31 Who Plans the Curriculum?.......................................................................35 Developing an Individual Course.............................................................36 Preliminary Considerations......................................................................39 Types of Course Materials..........................................................................46 Course Content.............................................................................................47 Readings...............................................................................................49 Multimedia Files.................................................................................54 Graphics Files......................................................................................55 Streaming Audio or Video................................................................56 Offline Peripherals.............................................................................59 Activities and Assignments.......................................................................61 Evaluations or Feedback............................................................................65 Feedback about Learners, Given to Teachers or Administrators...............................................................................65 Feedback about Learners, Given to the Learners........................66 Feedback about Teachers and the Course, Given to Teachers or Administrators.........................................................67 Different Learners’ Needs and Expectations.........................................67 Learners with Different Physical Abilities.............................................70 Learners with Different Learning Styles.................................................71 Summary........................................................................................................74 References......................................................................................................75 Chapter 3. Updating and Developing Course Materials ............... 77 Knowing When to Update Course Materials.........................................80 Gathering New Materials...........................................................................85 Creating New Course Materials................................................................88 Activities and Assignments.......................................................................89 Writing Activities and Assignments..............................................91 Multimedia Materials........................................................................91 Simulations, Role Playing, and Problem Solving..................92 Lab Activities.......................................................................................94 Interactive Questionnaires..............................................................95 Videoconferences, Chat Sessions, and Other Synchronous Discussions......................................................................................97 Evaluations..........................................................................................97 PREFACE vii Descriptive Information to Help Learners Complete the Course98 Locating Materials Created by Others.................................................100 Approved Web Sites........................................................................101 Preparing to Teach a Course You Did Not Design.............................104 Familiarity with the Materials...............................................................105 Familiarity with the Technology..........................................................106 Rapid Changes in Design........................................................................108 Philosophical Differences Between You and the Designer............109 Effectively Making a Course Your Own...............................................110 Working with a Faculty Mentor.............................................................111 Summary.....................................................................................................112 References...................................................................................................113 Part 2. Implementing the Curriculum ..........................................115 Chapter 4. The Tools of the Trade.................................................117 The Teacher’s Roles as Communicator and Facilitator..................120 Asynchronous and Synchronous Communication and Activities.................................................................................................121 Chat Rooms................................................................................................122 Office Hours......................................................................................124 Class Discussions............................................................................125 Facilitating a Chat Session...........................................................127 Class Projects....................................................................................134 Transcripts........................................................................................134 Bulletin Boards...........................................................................................139 Course Announcements................................................................141 Discussions.......................................................................................143 Faculty Bulletin Boards..................................................................144 Whiteboards...............................................................................................144 E-mail...........................................................................................................145 In-Class Mailing Lists.....................................................................147 Individual E-mail to Learners.......................................................148 Messages Among Learners...........................................................150 Volume and Quality of Messages................................................151 Preventing E-mail Flames.......................................................................152 viii PORTER E-mail Security..........................................................................................153 Outside Mailing Lists................................................................................155 Collaborating with Other Professionals...................................156 Online Gradebook....................................................................................156 Summary.....................................................................................................158 References...................................................................................................159 Chapter 5. The Daily Work of Teaching ........................................ 160 Daily Teaching Tasks...............................................................................161 Daily and Weekly Communication......................................................162 Office Hours................................................................................................166 Lectures and Discussions........................................................................168 Facilitating Assignments........................................................................171 Collecting and Evaluating Assignments............................................173 The Importance of Flexibility with Deadlines..........................175 Testing.........................................................................................................177 Browsing the Web.....................................................................................179 Conducting Course-related Research..................................................181 Time Management...................................................................................181 Summary.....................................................................................................187 References...................................................................................................188 Chapter 6. The Aesthetics of Teaching ......................................... 189 Creating a Positive Learning Environment within Different Times and Spaces.................................................................................190 Building Learning Communities...........................................................193 Equality in Communities........................................................................196 Problems within Learning Communities...........................................197 Ways to Overcome Problems with Learning Communities...........198 The Teacher’s Role as Facilitator...........................................................199 Responsibilities of Community Members...........................................202 Setting Up Smaller Learning Communities.......................................202 Required Group Projects..........................................................................204 Honesty and Ethics in the Classroom..................................................206 Plagiarism Software.................................................................................213 Ethics Units................................................................................................215 PREFACE ix Summary....................................................................................................217 References...................................................................................................218 Part 3. Maintaining the Curriculum .............................................. 220 Chapter 7. Developing Support Networks ..................................222 Types of Support Networks.....................................................................223 Internal Technical Support Networks..................................................224 Official Technical Support for Students....................................225 In-Class Technical Support...........................................................226 Technical Support Networks for Teachers................................228 External Technical Support Networks.................................................229 Non-Technical Internal Support Networks for Faculty...................229 Committees......................................................................................230 Faculty Bulletin Boards and Chat Rooms..................................231 External Support Networks for Faculty................................................232 Professional Associations.............................................................234 Educational Networks and Publications...................................237 Newsgroups and Mailing Lists.....................................................244 Summary.....................................................................................................246 References...................................................................................................247 Chapter 8. Managing Programs and Faculty Concerns...............248 Five Principles for Developing an Online Curriculum.....................251 Faculty Issues.............................................................................................258 Time Allocation.........................................................................................258 Course Prep Time.............................................................................258 Course Development/Curriculum Development Time..........259 In-Class Time....................................................................................261 Compensation...........................................................................................262 Course Loads and Work Schedules.......................................................263 Access to Resources..................................................................................264 Training.......................................................................................................265 Tenure and Promotion............................................................................267 Hiring Faculty.............................................................................................270