Designing the Best Call Center for Your Business, 2nd Edition PDF
385 Pages·2005·5.449 MB·English
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Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.
