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Choon Lang Gwendoline Quek Qiyun Wang   Editors Designing Technology-Mediated Case Learning in Higher Education A Global Perspective Designing Technology-Mediated Case Learning in Higher Education · Choon Lang Gwendoline Quek Qiyun Wang Editors Designing Technology-Mediated Case Learning in Higher Education A Global Perspective Editors Choon Lang Gwendoline Quek Qiyun Wang National Institute of Education National Institute of Education Nanyang Technological University Nanyang Technological University Singapore, Singapore Singapore, Singapore ISBN 978-981-19-5133-6 ISBN 978-981-19-5135-0 (eBook) https://doi.org/10.1007/978-981-19-5135-0 © Springer Nature Singapore Pte Ltd. 2022 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore Foreword Before you lie the book Designing Technology-Mediated Case Learning in Higher Education: A Global Perspective. This book discusses a very contemporary approach to learning and learning environments in higher education, namely case-based learning (CBL), and with an emphasis on technology-enhanced learning environ- ments or tools. The approach of CBL fits well with a broader trend of making higher education more authentic and realistic and links to related approaches such as problem-based learning, challenge-based learning, place-based learning, and authentic learning. These approaches, as does CBL, are a response to the call for better links between the theory offered at higher education institutes and the reality of practice in professions. CBL also fits with the need to train students a more modern and broader set of skills that are not just cognitive in nature, but also encompass affec- tive, metacognitive, and life skills and include learning to collaborate in a context of diversity. The recent COVID-19 pandemic also shows the need for and importance of online, hybrid and blended design of learning, a trend to which this book also nicely links, for example by using cases via asynchronous discussion, wikis, or videos. The book shows applications of CBL in different higher education contexts, such as teacher education, economics education, and medical education. What all of these contexts have in common is their strongly applied nature and their need for knowl- edge to be constantly applied in practical situations and professions. The book also nicely combines theoretical backgrounds of CBL with practical aspects of CBL, and chapters for example discuss various examples of CBL, as well as guidelines for the design of CBL. The title also promises an international perspective on CBL. Exper- tise and research are brought together from different countries, including Singapore, China, and South Korea. With its contemporary nature, the combination of both practice and theory, its multinational approach and its scientific background, the book lends itself nicely as resource for teachers in higher education, those concerned with teacher education or teacher professional development at universities, as well as students with an interest or v vi Foreword focus on learning, learning environments and education. I wish you much enjoyment with reading and using this book, and I hope the various cases in it, present you with a good basis for your own learning! Perry den Brok Chair of the Education and Learning Sciences Chair Group, Wageningen University and Research , The Netherlands; Chair of the 4TU Centre for Engineering Education, Wageningen, The Netherlands Preface Educators are perennially concerned with searching for better ways to bring about learning. History records the efforts made, evident in a spectrum of pedagogies avail- able, from conservative one-way street type teaching to liberal multichannel partic- ipatory modes. In this book, case-based learning (CBL) is offered as an attractive alternative to the traditional didactic instructional approaches which typify one-way street type teaching. Case-based learning, put simply, can apply to any teaching that uses cases or case studies, as its teaching resources. However, there are various permutations, such as case-based approach, case method, and case-based reasoning, all of which are used by the various authors of the book. Formal definitions from the literature do occur in the book, with consensus being that a case is a narrative of a real-life situation, usually complex if not controversial, possessing many aspects and stimulating diverse and divergent viewpoints, which render cases excellent material for discussion. A case- based pedagogy is often a viable strategy in higher-order learning, when students advance beyond rote memorization to thinking on their own, being able to articulate and justify their decisions. It is acknowledged that cases can be conveyed in didactive fashion, so what the book does is look at technology-mediated case book teaching and learning that emphasizes student participation and interaction. This would be when cases and the lessons employ multimedia learning resources like e-texting, videos, and online animation, all of which enable synchronous as well as asynchronous classroom partic- ipation . This is in alignment with the age of digital learning, where students as digital natives have more affinity for online functionality and a blended learning pedagogy. Thus, contributors to the book provide a substantive case for not just CBL, but also for the incorporation of technological tools to enhance the use of cases. Case method teaching is now widespread across disciplines. Case libraries have grown, and cases may be presented in a variety of media. Now, as online learning grows, educators are exploring case-based learning in online environments. The primary focus of this work is on the practical issue of design. The use of cases has been in existence since the 1950s when Harvard inaugurated its use in legal, busi- ness, and medical education. Thus, case study is no nouveau idea, with no dearth of vii viii Preface literature explaining its purpose and extolling its virtues. Yet design, especially when incorporating digital mechanisms, remains a concern. This provides the main impetus for the book, how best to design, implement and evaluate technology-enhanced case-based learning environments. The book confines its scope to higher education as cases are currently and custom- arily used for more mature learners. Its reach, however, is global, especially since the contributors represent an international mix. This would be another strength of the book. It is useful in all educational situations across borders. The compendium of articles in the book can be regarded as a synthesis of readings on case study, covering elucidation of case study as a pedagogical concept along with its strengths and weaknesses, both text-and technology-mediated. This would be a handy refer- ence for educators needing a comprehensive and all-rounded view to kickstart further interest in this innovative method of teaching and learning. The book contains articles which establishes the historical and theoretical founda- tion to case-based instruction, showing how design and teaching of cases generally adhere to the features first used at Harvard, and stamped by principles of educa- tional theory; actual design considerations, highlighting the factors to guide case- based learning design using technology; and lastly showcases examples of various technology-mediated case-based learning environments in the international arena. The articles in the book possess an individual thrust, but support the premise of the book, that case study is possibly a superior teaching approach in many educa- tional fields. Traditional teaching method—top down one-way street—tends to cramp thinking and reflection. Case study, especially when augmented with technology, does the opposite. It liberates and frees students to develop analytical, problem- solving, and reasoned decision-making skills, in order to acquire genuine under- standing of their subject for transference to real-world situations. Methods through time differ, but this surely remains among the most crucial of educational goals. Singapore Choon Lang Gwendoline Quek Qiyun Wang Introduction The integration of computers into higher education (HE) classrooms over the past few decades have seen the use of various digital technologies such as artificial intel- ligence, virtual reality, augmented reality, networked computers, and mobile tech- nologies which have the power to transform learning. A broad and inclusive defini- tion of the emerging field of digital pedagogy (Baldin¸š, 2016) is the approaches to effective teaching by appropriately leveraging the affordances of digital technologies (Tan & Subramaniam, 2009), or more simply, pedagogical use of digital technologies (Väätäjä & Ruokamo, 2021). To further the full potential of digital technologies for teaching, the editors have put together a series of compelling book chapters which will enable new structures of knowledge and new ways of knowing (Kelly, 2010). In this book, authors contributed their perspectives and educational experiences in the case-based learning (CBL) research, designs, and implementations from their diverse backgrounds. They came from Singapore, Taiwan, South Korea, China, Austria, Australia, the USA, and Hong Kong. The book contains three primary areas of focus. Part I establishes the theoret- ical and historical perspective to case-based instruction, showing how design and teaching of cases generally adhere to the features first used at Harvard and stamped by principles of educational theory. Part II showcases examples of various technology- mediated case-based learning environments in the international arena, including emerging technologies such as eye-tracking technique and 360-degree panoramic videos. Part III shifts to actual design considerations, highlighting the factors to guide case-based learning design using technology. Chapter 1 begins with a systemic review on how CBL is used in teacher educa- tion. Key themes that emerged from the review by the Australian-based author were instructional design, video for case-based learning, CBL and reflection, contextual- izing CBL and methods of inquiry. These were pertinent to recommendations for the design of case-based learning research in teacher education. Chapter 2 discusses how case-based teaching, in the context of a business course for undergraduates, can be supported by different technologies, and how ix x Introduction the technology-mediated case method embodies the Seven Principles of Good Prac- tice. The ARCS (“Attention”, “Relevance”, “Confidence”, “Satisfaction”) model of motivation (Keller, 1984) is also briefly introduced by the author from Singapore. In Chap. 3, the author describes the development and implementation of CBL in health professions education (HPE) in countries such as Taiwan, Canada, and the USA. Current literature was reviewed to examine the effectiveness of CBL in HPE in the areas of learning outcomes, teacher and student perceptions, and learning skills development. In Chap. 4, the Taiwanese author provides a brief history of case-based learning and a spectrum of pedagogies used since 2000. The chapter includes the rationale as to why and how CBL is a powerful instructional strategy to complement the traditional didactic instructional approaches. This was supported by trends toward technology-mediated CBL such as learning management systems, and social media platforms, e.g., wiki, as evidenced in Chaps. 1, 2, 5, and 8. In Chap. 5, a group of South Korean researchers and educators focused on case- based design of online learning environments, in which authentic problems and learning resources are provided in the form of multimedia cases for the learners to explore and learn. Areas such as case-based instruction and case library resources will play important roles in teaching and learning. In practice, how such a design can benefit the teaching and learning will be shared from an authentic case taken from South Korean context. In Chap. 6, the Chinese author discusses the cases in the form of video cases, the practice of video-based instruction which includes the sources of how these were developed, and the case instruction practiced in China. Examples of the practices of online case-based instruction are also used in higher education and distance education in Chinese universities. In Chap. 7, the author describes case-based learning as an instructional approach to situate the beginning teachers’ authentic learning of classroom management. The cases are teachers’ real stories encountered, documented, and curated for teacher learning of classroom management via group discussions and reflection. To the beginning teachers (with less than three years of teaching experience) when faced with actual classroom encounters, their classroom management practices require them to link the theory taught to solve actual classroom management problems. This chapter presents two key areas: the development and application of an online resource, a multi-model wiki-based platform of “case-stories” of beginning teachers in Singapore, and the teachers’ perspectives based on their learning experience in the case-based learning supported by wiki. In Chap. 8, the author discusses how technology-mediated case-based learning (TMCBL) might be organized and designed to build the rightful presence of nondom- inant teachers in the USA. Three broad implications for TMCBL in teacher education are discussed together with a set of guiding principles to inform design processes and practices. In Chap. 9, the author from China focuses on how to effectively design video lectures and strategies that can support the effective learning of students. The design

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