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Designing Organizations: Strategy, Structure, and Process at the Business Unit and Enterprise Levels PDF

347 Pages·2014·3.07 MB·English
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Designing Organizations Designing Organizations Strategy, Structure, and Process at the Business Unit and Enterprise Levels Third Edition Jay R. Galbraith Copyright©2014byJayR.Galbraith.Allrightsreserved. PublishedbyJossey-Bass AWileyImprint OneMontgomeryStreet,Suite1200,SanFrancisco,CA94104-4594 www.josseybass.com Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinany formorbyanymeans,electronic,mechanical,photocopying,recording,scanning,orotherwise, exceptaspermittedunderSection107or108ofthe1976UnitedStatesCopyrightAct,without eitherthepriorwrittenpermissionofthepublisher,orauthorizationthroughpaymentofthe appropriateper-copyfeetotheCopyrightClearanceCenter,Inc.,222RosewoodDrive, Danvers,MA01923,978-750-8400,fax978-646-8600,orontheWebatwww.copyright.com. RequeststothepublisherforpermissionshouldbeaddressedtothePermissionsDepartment, JohnWiley&Sons,Inc.,111RiverStreet,Hoboken,NJ07030,201-748-6011,fax 201-748-6008,oronlineatwww.wiley.com/go/permissions. LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhaveusedtheirbest effortsinpreparingthisbook,theymakenorepresentationsorwarrantieswithrespecttothe accuracyorcompletenessofthecontentsofthisbookandspecificallydisclaimanyimplied warrantiesofmerchantabilityorfitnessforaparticularpurpose.Nowarrantymaybecreatedor extendedbysalesrepresentativesorwrittensalesmaterials.Theadviceandstrategiescontained hereinmaynotbesuitableforyoursituation.Youshouldconsultwithaprofessionalwhere appropriate.Neitherthepublishernorauthorshallbeliableforanylossofprofitoranyother commercialdamages,includingbutnotlimitedtospecial,incidental,consequential,orother damages.ReadersshouldbeawarethatInternetWebsitesofferedascitationsand/orsourcesfor furtherinformationmayhavechangedordisappearedbetweenthetimethiswaswrittenand whenitisread. Jossey-Bassbooksandproductsareavailablethroughmostbookstores.TocontactJossey-Bass directlycallourCustomerCareDepartmentwithintheU.S.at800-956-7739,outsidetheU.S. at317-572-3986,orfax317-572-4002. Wileypublishesinavarietyofprintandelectronicformatsandbyprint-on-demand.Some materialincludedwithstandardprintversionsofthisbookmaynotbeincludedine-booksorin print-on-demand.IfthisbookreferstomediasuchasaCDorDVDthatisnotincludedinthe versionyoupurchased,youmaydownloadthismaterialathttp://booksupport.wiley.com.For moreinformationaboutWileyproducts,visitwww.wiley.com. LibraryofCongressCataloging-in-PublicationData Galbraith,JayR. Designingorganizations:strategy,structure,andprocessatthebusinessunitandenterprise levels/JayR.Galbraith.—3rdEdition. pagescm Includesbibliographicalreferencesandindex. ISBN978-1-118-40995-4(hardback);ISBN978-1-118-41729-4(pdf); ISBN978-1-118-46382-6(epub) 1. Organizationaleffectiveness.2. Strategicplanning.I. Title. HD58.9.G352014 658.4′012—dc23 2013040235 PrintedintheUnitedStatesofAmerica THIRDEDITION HBPrinting 10987654321 The Jossey-Bass Business & Management Series Contents ListofFiguresandTables ix Preface xiii 1. Introduction 1 2. TheStarModel 15 3. Single-BusinessStrategyandFunctional Organization 57 4. DesigningtheLateralOrganization 89 5. TypesofSingle-BusinessStrategy 107 6. TheReconfigurableFunctionalOrganization 131 7. DesigningtheNetwork Organization 149 8. Multibusiness StrategyandOrganization 185 9. TheMixedModel 205 10. AddingValue 217 11. TheValue-AddingConglomerates 235 12. SynergyPortfolioStrategies 255 vii viii CONTENTS 13. OrganizationalDesignChallengesand Opportunities ResultingfromBigData 285 Bibliography 301 AbouttheAuthor 307 Index 309

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This Third Edition of the groundbreaking book Designing Organizations offers a guide to the process of creating and managing an organization (no matter how complex) that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive adv
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