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Design for Six Sigma for Service (Six SIGMA Operational Methods) PDF

466 Pages·2005·14.319 MB·English
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Preview Design for Six Sigma for Service (Six SIGMA Operational Methods)

Description:
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.