Democracy, Bureaucracy, and the Study of Administration ASPA CLASSICS Conceived and sponsored by the American Society for Public Administra tion (ASPA), the ASPA Classics series will publish volumes on topics that have been, and continue to be, central to the contemporary development of public administration. The ASPA Classics are intended for classroom use and may be quite suitable for libraries and general reference collections. Drawing from the Public Administration Review and other journals related to the ASPA sections, each volume in the series is edited by a scholar who is charged with presenting a thorough and balanced perspective on an endur ing issue. These journals now represent some six decades of collective wis dom. Yet, many of the writings collected in the ASPA Classics might not otherwise easily come to the attention of future public managers. Given the explosion in research and writing on all aspects of public administration in recent decades, these ASPA Classics anthologies should point readers to de finitive or groundbreaking authors whose voices should not be lost in the cacophony of the newest administrative technique or invention. Public servants carry out their responsibilities in a complex, multidimen sional environment. The mission of ASPA Classics is to provide the reader with a historical and firsthand view of the development of the topic at hand. As such, each ASPA Classics volume presents the most enduring scholarship, often in complete, or nearly complete, original form on the given topic. Each volume will be devoted to a specific continuing concern to the administration of all public sector programs. Early volumes in the series address public sector performance, public service as commitment, and diversity and affirmative action in public service. Future volumes will include equally important dialogues on reinventing government and public service ethics. The volume editors are to be commended for volunteering for the sub stantial task of compiling and editing these unique collections of articles that might not otherwise be readily available to scholars, teachers, and stu dents. ASPA Gassics Editorial Board Marc Holzer, Editor-in-Chief Rutgers University, Campus at Newark Walter Broadnax, University of Maryland Beverly Cigler, Pennsylvania State University Patricia Ingraham, Syracuse University Richard C. Kearney, East Carolina University Don Kettl, University of Wisconsin Camilla Stivers, Cleveland State University Books in This Series Democracy, Bureaucracy, and the Study of Administration, ed. by Camilla Stivers Performance Based Budgeting, ed. by Gerald J. Miller, W. Bartley Hildreth, and Jack Rabin Public Sector Performance: Management, Motivation, and Measurement, ed. by Richard C. Kearney and Evan M. Herman Diversity and Affirmative Action in the Public Service, ed. by Walter D. Broadnax Public Service: Callings, Commitments and Constraints, ed. by Marc Holzer This page intentionally left blank Democracy, Bureaucracy, and the Study of Administration edited by Camilla Stivers Cleveland State University ^JXfestview l • Mill ^*-- A Member of the Perseus Books Group ASI'A Classics series All rights reserved. Printed in the United States of America. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, includ ing photocopy, recording, or any information storage and retrieval system, without permis sion in writing from the publisher. Copyright © 2001 by Westview Press, A Member of the Perseus Books Group Published in 2001 in the United States of America by Westview Press, 5500 Central Avenue, Boulder, Colorado 80301-2877, and in the United Kingdom by Westview Press, 12 Hid's Copse Road, Cumnor Hill, Oxford OX2 9JJ Find us on die World Wide Web at www.westviewpress.com Library of Congress Cataloging-in-Publkation Data Democracy, bureaucracy, and the study of administration / edited by Camilla Stivers. p. cm. — (ASPA classics) ISBN 0-8133-9809-6 1. Public administration. 2. Bureaucracy. 3. Democracy. 1. Stivers, Camilla. II. Series. JF1351.D447 2000 351—dc2l 00-05-357 The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Printed Library Materials Z39.48-1984. 10 9 8 7 6 5 4 32 PERSEUS POD ON DEMAND CONTENTS List of Tables x Introduction xi Part One Politics and Administration 1 1 Political Ends and Administrative Means, David M. Levitan (1943) 4 2 The American Bureaucrat: A History of a Sheep in Wolves' Clothing, Barry D. Karl (1987) 14 Part Two The Study of Administration 33 3 The Proverbs of Administration, Herbert A. Simon (1946) 38 4 The Science of Public Administration: Three Problems, Robert A. Dahl (1947) 60 5 Public Administration and Business Management, L. Urwick (1957) 77 6 Stories Managers Tell: Why They Are as Valid as Science, Ralph P. Hummel (1991) 87 7 Grout: Alternative Kinds of Knowledge and Why They Are Ignored, Mary R. Schmidt (1993) 110 8 Public Management: Should It Strive to be Art, Science, or Engineering? Robert Behn (1996) 123 Vlll Contents Part Three Responsibility, Accountability, Responsiveness 159 9 Gauging Administrative Responsibility, Arthur A. Maass and Laurence I. Radway (1959) 163 10 Accountability in the Public Sector: Lessons from the Challenger Tragedy, Barbara S, Romzek and Melvin J. Dubnick (1987) 182 11 Responsiveness and Neutral Competence in American Bureaucracy, Francis E, Rourke (1992) 205 12 The Listening Bureaucrat: Responsiveness in Public Administration, Camilla Stivers (1994) 222 Part Four Citizens and the Administrative State 235 13 Maximum Feasible Manipulation, Sherry R. Arnstein (1973) 239 14 Citizenship and Professionalism in Public Administration, Terry L. Cooper (1984) 266 15 Citizenship and Service Delivery: The Promise of Coproduction, Charles H. Levine (1984) 280 16 The Question of Participation: Toward Authentic Public Participation in Public Administration, Cheryl Simrell King, Kathryn M. Feltey, and Bridget O'Neill Susel (1998) 301 Part Five Professionalism in Public Administration 325 17 The Mind of the Career Man, Fritz Morstein Marx (1960) 328 18 Professionalism and Bureaucratic Responsiveness: Conflict or Compatibility? Richard C. Kearney and Chandan Sinha (1988) 337 Contents IX 19 Public Administration and the Paradox of Professionalization, Beverly A. Cigler (1990) 355 Part Six Bureaucracy 393 20 The Dialectical Organization: An Alternative to Bureaucracy, Orion R White, Jr. (1969) 396 21 The Coming Death of Administrative Man, R obert B. Denhardt and Jan Perkins (1976) 413 22 A Bureaucratic-Centered Image of Governance: The Founders' Thought in Modern Perspective, David Lowery (1993) 424 Part Seven Leadership 451 23 Authority in Organizations, Robert V. Presthus (1960) 454 24 The Existentialist Executive, Anders Richter (1970) 464 25 The Management of Social Transformation, David C. Korten (\981) 476 26 Leadership: Arranging the Chairs—Reflections on the Lessons of Neely Gardner, Camille Gates Barnett (1992) 498 Editor's References 506 About the Editor 507 Index 509
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