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Delmar's pharmacy technician certification exam review PDF

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Delmar’s Pharmacy Technician Certification Exam Review by Patricia K. Anthony, Ph.D. Research Associate The University of Arizona formerly Instructor of Pharmacy Technology Tuscon Campus Pima Medical Institute Tuscon, Arizona Albany • Bonn • Boston • Cincinnati • Detroit • London • Madrid Melbourne • Mexico City • New York • Pacific Grove • Paris • San Francisco Singapore • Tokyo • Toronto • Washington NOTICE TO THE READER Publisher does not warrant or guarantee any of the products described herein or perform any independent analysis in connection with any of the product information contained herein. Publisher does not assume, and expressly disclaims, any obligation to obtain and include information other than that provided to it by the manufacturer. The reader is expressly warned to consider and adopt all safety precautions that might be indicated by the activities herein and to avoid all potential hazards. By following the instructions contained herein, the reader willingly assumes all risks in connection with such instructions. The Publisher makes no representation or warranties of any kind, including but not limited to, the warranties of fitness for particular purpose or merchantability, nor are any such representations implied with respect to the material set forth herein, and the publisher takes no responsibility with respect to such material. The publisher shall not be liable for any special, consequential, or exemplary dam- ages resulting, in whole or part, from the readers’ use of, or reliance upon, this material. Delmar Staff Business Unit Director: William Brottmiller Acquisitions Editor: Marlene McHugh Pratt Development Editor: Marjorie A. Bruce Editorial Assistant: Maria Perretta Executive Marketing Manager: Dawn Gerrain Channel Manager: Nicole Benson Executive Production Manager: Karen Leet Project Editor: Bill Trudell Art/Design Coordinator: Rich Killar Cover Design: Cummings Advertising/Art Inc. COPYRIGHT © 2000 Delmar is a division of Thomson Learning. The Thomson Learning logo is a registered trademark used herein under license. Printed in the United States of America 1 2 3 4 5 6 7 8 9 10 XXX 04 03 02 01 00 99 For more information, contact Delmar, 3 Columbia Circle, PO Box 15015, Albany, NY12212-0515; or find us on the World Wide Web at http://www.delmar.com All rights reserved Thomson Learning ©2000.The text of this publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronics or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise, without prior permission of the publisher. You can request permission to use material from this text through the following phone and fax numbers. Phone: 1-800-730-2214; Fax 1-800-730-2215; or visit our Web site at http://www.thomsonrights.com Library of Congress Cataloging-in-Publication Data Anthony, Patricia K. Delmar’s pharmacy technician certification exam review / by Patricia K. Anthony p. cm. Includes bibliographical references and index. ISBN 0-7668-0743-6 1. Pharmacy technician’s examinations, questions, etc. 2. Pharmacy technician’s outlines, syllabi, etc. I. Title. II. Title: Certified pharmacy technician examination review. [DNLM: 1. Pharmacists’ Aides Examination Questions. 2. Pharmacy Examination Questions. QV 18.2 A628d 1999] RS122.95.A585 1999 615'.1'078—dc21 DNLM/DLC for Library of Congress 99-25102 CIP Contents Preface vii Acknowledgments viii Introduction ix Section I Assisting the Pharmacist in Serving Patients 1 Chapter 1 Receiving the Medication Order 3 The Medication Order 5 The Medication Administration Record 9 Comparison of Medication Orders in Retail and Institutional Settings 11 Chapter 2 Processing the Medication Order 15 Basic Terminology—The Dosage Form and Instructions 16 Routes of Administration 17 Interpreting the Order 18 Dispensing the Correct Medication 23 Comparison of Drug Dispensing in Retail and Institutional Settings 23 Chapter 3 Preparation and Utilization of the Patient Profile 27 Obtaining and Entering Patient Information 28 Comparison of Patient Profiles in Institutional and Retail Settings 30 Chapter 4 Handling Medications 35 Use of the Manufacturer’s Label to Correctly Dispense Medication 36 Packaging and Labeling the Medication 37 Dispensing Liquid Medications 38 Intravenous Admixtures and Injections 41 Auxiliary Labels 42 Chapter 5 Proper Storage and Delivery of Drug Products 45 Storage Conditions 46 Preparation of Unit Doses 48 Use of Pharmacy Inventory as Floor Stock 49 iv Contents Chapter 6 Receiving Monetary Compensation for Goods and Services 53 Methods of Payment for Pharmacy Services 53 Profit and Markup 55 Section II Inventory Control 57 Chapter 7 Stocking the Pharmacy 59 The Drug Formulary 59 Ordering and Receipt of Drug Products and Devices 60 Ordering Regular Drugs and Devices 61 Chapter 8 Maintenance of Drug Products 65 Maintenance of Drug Products in Inventory 65 Importance of Proper Storage of Drug Products in Inventory 66 Handling Expired Medications and Drug Recalls 66 Drug “Recapture” 67 Chapter 9 Commercial Calculations 71 Cost and Markup 71 Section III Pharmaceutical Calculations 75 Chapter 10 Fractions, Decimals, and Algebra Review 77 Dividing a Whole: Using Fractions 78 Working with Decimals 80 Use of Algebra in Pharmaceutical Calculations 82 Rounding Numbers 82 Using Roman Numerals 83 Chapter 11 Systems of Measurement 85 Common Systems of Measurement 85 Ratios 89 Temperature Conversions 90 Chapter 12 Using Percentages and Ratios 93 Percentage as Parts Per 100 93 Using Alligation 95 Using Drug Concentrations Expressed as a Ratio 96 Chapter 13 Measuring Equipment 101 Liquid Measurement 102 Measuring Solids 105 Chapter 14 Conversion of Solid Dosage Forms 109 Converting Between Measurement Systems 111 Contents v Chapter 15 Conversion of Liquid Dosage Forms 115 Converting Between Liquid and Solid Dosage Forms 115 Chapter 16 Pediatric Doses 123 Computation of Pediatric Doses—Differences from the Adult Dose 123 Computation of Dose by Body Surface Area (BSA) 125 Young’s Rule and Clark’s Rule 126 Recommended Daily Doses (Safe Dose) 126 Chapter 17 Parenteral Dosages 131 Parenteral Dosage Forms 131 Calculation of Parenteral Doses 132 Chapter 18 Intravenous Calculations 137 Administering Intravenous Medication—The IV Drip 137 Chapter 19 Intravenous Admixtures 143 Infusing Medications Over Time—The IV Drip and Admixture 143 Chapter 20 Calculation of Dose per Time 149 Calculating the Amount of Drug Infused per Time (Dose per Time) 149 Chapter 21 Bulk Compounding 153 Compounding Drugs by Procedure 153 Chapter 22 Math Test with Solutions 159 Section IV Pharmacy Operations 169 Chapter 23 Safety in the Workplace 171 Occupational Health and Safety Administration Regulations 171 Disposal of Hazardous Waste 172 Sanitation Management 173 Spills 173 Chapter 24 Using Computers in the Pharmacy 177 Use of Computers in Pharmacy Practice 178 The Components of a Computer 178 Chapter 25 Communications Within the Pharmacy 183 Role of the Technician in Communication 183 Role of the Pharmacist in Communication 184 vi Contents Section V Pharmacology 187 Chapter 26 Drug Nomenclature 189 Introduction 189 Proprietary Drug Nomenclature 190 Drugs That Affect the Central Nervous System 191 Drugs That Affect the Cardiovascular System 197 Drugs That Increase Pulmonary Ventilation 203 Drugs Used to Relieve Allergies (Antihistamines) 204 Drugs That Affect the Gastrointestinal System 205 Drugs for Use in Parasitic Infections 206 Drugs That Affect the Endocrine System 206 Drugs That Affect the Reproductive System 207 Drugs Used for Infection 209 Chapter 27 The Pharmacology of Drug Interactions 217 Ways In Which Drugs Can Interact 217 Drug Toxicity and Interactions 219 Drugs That Affect the Autonomic Nervous System 222 Suggested Reading 226 Appendix A Look Alike and Sound Alike Drugs— Avoiding a Fatal Error 227 Appendix B Pretest with Answers 231 Appendix C Sample Examination and Answer Sheet; Answers for Scoring 249 Index 269 Preface One of the most rapidly growing fields today is pharmaceutical thera- peutics. This rapid growth has created opportunities for a variety of well- trained technical personnel: physician’s assistants, medical assistants, nursing assistants, and pharmacy assistants. In fact, one of the most rap- idly expanding positions is that of the pharmacy assistant—now called, in most states, the pharmacy technician. The growing demand for these trained technical personnel is due, in large part, to the rapidly expanding area of drug research and drug dis- covery. The pharmacist simply does not have enough time to keep up with recent advances in drug therapy and new dosage delivery systems, and counseling patients and physicians, in addition to the other duties such as drug dispensing, ordering, and the record keeping which is required by law. This need for well-qualified technicians to perform sophisticated duties has created the requirement for a standardized examination to ensure that the technicians working within a pharmacy uphold an acceptable level of knowledge and integrity. Thus, a national examination for the certification of pharmacy technicians has been creat- ed to replace state certification examinations. The Pharmacy Certification Training Board (PCTB) administers this examination for certification of pharmacy technicians (CPhT). The high standards and increasing diffi- culty of this examination have created a need for a text which, in addition to being useful for the student of pharmacy technology, will address the main features of the examination, providing information, a comprehen- sive review, and a basis for understanding the concepts addressed in the examination. Delmar’s Pharmacy Technician Certification Exam Review was written to fill this need. This text was designed for a twofold purpose: to function as a review for technicians familiar with the material and to serve as a learning tool both for students of pharmacy technology and for technicians who have been trained to perform a limited number of duties (such as within a retail pharmacy). These technicians must now become familiar with broader concepts, such as pharmacology and advanced pharmaceutical calculations, in order to become certified. The text is written in conversational style, to facilitate understanding of difficult concepts among many levels of readers. Foremost in the text is an examination of the routine procedures in the pharmacy: accepting viii Preface prescriptions, creating patient profiles, processing and filling prescrip- tions, and maintaining inventory. This portion of the text covers proce- dures in both the retail and institutional pharmacy settings, and provides comparisons between them. Special care has been taken to discuss not only the procedures themselves but the reasoning behind the proce- dures—why are they done in a particular way? This approach is not only necessary to understand work within a pharmacy but is critical to doing well on the certification examination. Alarge block of chapters dealing with pharmaceutical calculations has also been provided, which covers a large variety of types of calculations that will appear on the examination. These have been presented in a sim- ple, easy-to-understand manner, designed to take the fear out of math. Topics include not only simple dosage conversions but intravenous calcu- lations, pediatric dosages, compounding, and commercial calculations, as well. All math problems are followed by a section containing the correct answers and a detailed explanation of the reasoning and calculations lead- ing to the correct answer. An entire chapter consisting only of math prob- lems, with answers and worked-out solutions, is included as well. Among the review material provided, the text contains a pretest, which will assist the reader in prioritizing material to review and study. Each chapter begins with a “Quick Study,” a concise summary outline of the material within the chapter, which is designed to accommodate read- ers at different levels of knowledge. In addition, each chapter contains questions or problems to be worked out, with detailed solutions and answers, which will help the reader understand the thought processes that are crucial to understanding and correctly answering the questions on the examination. Finally, a sample examination is included, with stan- dardized answer sheets, such as those which will be used for the exami- nation. The author of Delmar’s Pharmacy Technician Certification Exam Review, Dr. Patricia Anthony, is a practicing pharmacologist with advanced degrees in biology and pharmacology, and bachelor’s degrees in biology and pharmaceutical science. In addition, she holds a doctorate in phar- macology from New York Medical College. Before devoting full time to teaching and research, Dr. Anthony devoted full time to medical research as postdoctoral faculty within Harvard Medical School in Massachusetts. Acknowledgements The author wishes to thank the reviewers, and especially thanks Mrs. Judie Kautz and Mr. John Carbonaro for their efforts, which made the production of this text possible. Introduction About the PCTB Examination Structure of the Examination The PCTB examination consists of 125 multiple choice questions. It is a timed test, which lasts for three hours. This means that you must pace yourself in answering the questions. There are three general areas in which competency will be assessed: 1. Assisting the pharmacist in serving patients. This portion includes interpretation of the prescription order; con- struction and use of the patient profile; and dispensing, labeling, stor- age, and delivery of medications. Also included are pharmaceutical calculations: dosage conversions, intravenous medications, IV admix- tures, dose per time, and commercial calculations. These questions will make up 50% of the exam (about 60–70 questions). Both hospital and retail settings will be covered, and the student will be expected to know the differences in procedures between the different settings. The questions will require you to think about why you are doing things a certain way as well (with responsibility comes challenge). For example, why is certain information required on the prescription order and profile? Why do we have the patient profile? Why do we use aseptic technique when preparing intravenous medications? This book will train you to think about these things as you answer the questions. 2. Medication distribution and inventory control. This portion addresses how the medication is stored in the pharmacy, the ordering and inventory process, prepackaging and unit dose dis- tribution, labeling, and record-keeping. These questions will make up 35% of the exam (40–50 questions).

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