Delighting Your Customers PDF
177 Pages·2008·1.567 MB·English
Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.
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Description:
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, and reaching customers is a big challenge for small companies. This book offers you advice on key issues such as: understanding your customers, creating a customer service strategy, hiring the right people, setting up and implementing complaint processes, and adding a personal touch.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.
