Decision Support Systems IV - Information and Knowledge Management in Decision Processes: Euro Working Group Conferences, EWG-DSS 2014, Toulouse, France, June 10-13, 2014, and Barcelona, Spain, July 13-18, 2014, Revised Selected and Extended Papers PDF
Preview Decision Support Systems IV - Information and Knowledge Management in Decision Processes: Euro Working Group Conferences, EWG-DSS 2014, Toulouse, France, June 10-13, 2014, and Barcelona, Spain, July 13-18, 2014, Revised Selected and Extended Papers
Isabelle Linden · Shaofeng Liu Fátima Dargam · Jorge E. Hernández (Eds.) Decision Support Systems IV – 1 2 2 Information and Knowledge P BI Management in Decision Processes N L Euro Working Group Conferences, EWG-DSS 2014 Toulouse, France, June 10–13, 2014 and Barcelona, Spain, July 13–18, 2014 Revised Selected and Extended Papers 123 Lecture Notes in Business Information Processing 221 Series Editors Wil van der Aalst Eindhoven Technical University, Eindhoven, The Netherlands John Mylopoulos University of Trento, Povo, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA More information about this series at http://www.springer.com/series/7911 Isabelle Linden Shaofeng Liu (cid:129) á á F tima Dargam Jorge E. Hern ndez (Eds.) (cid:129) – Decision Support Systems IV Information and Knowledge Management in Decision Processes Euro Working Group Conferences, EWG-DSS 2014 – Toulouse, France, June 10 13, 2014 – and Barcelona, Spain, July 13 18, 2014 Revised Selected and Extended Papers 123 Editors Isabelle Linden Fátima Dargam University of Namur SimTech SimulationTechnology Namur Graz Belgium Austria Shaofeng Liu Jorge E. Hernández University of Plymouth University of Liverpool Plymouth Liverpool UK UK ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notesin Business Information Processing ISBN 978-3-319-21535-8 ISBN978-3-319-21536-5 (eBook) DOI 10.1007/978-3-319-21536-5 LibraryofCongressControlNumber:2015943829 SpringerChamHeidelbergNewYorkDordrechtLondon ©SpringerInternationalPublishingSwitzerland2015 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartofthe material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodologynow knownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbookare believedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsortheeditors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissionsthatmayhavebeenmade. Printedonacid-freepaper SpringerInternationalPublishingAGSwitzerlandispartofSpringerScience+BusinessMedia (www.springer.com) Preface This fourth edition of the EURO Working Group on Decision Support Systems (EWG-DSS) includes selected and extended papers from two major events organized by EWG-DSS in 2014, complemented by an open call on the topic “Information and Knowledge Management in Decision Processes.” The events include the GDN 2014 conference, co-organized by the EWG-DSS and the INFORMS-GDN group; and the DSSStream organizedbytheEWG-DSSintheIFORS internationalconference.Both events were partially supported and sponsored by the EURO Working Group on Decision Support Systems (EWG-DSS) and the Association of European Operational Research Societies (EURO), respectively, in cooperation with: the Business Admin- istration Department of the University of Macedonia in Greece; SimTech Simulation Technology in Austria; University of Toulouse and the Institut de Research en Infor- matique de Toulouse (IRIT) in France; the University of Liverpool Management School (ULMS) in the UK; UNINOVA Computational Intelligence Research Group (CA3)inPortugal;SchoolofManagement,UniversityofPlymouthintheUK;Instituto de Lógica Filosofia e Teoria da Ciência (ILTC) in Brazil; the University of Namur in Belgium; and the University of Belgrade in Serbia. The major objective of both the GDN 2014 Conference held in Toulouse, France, duringJune10–13,2014,andthe20thIFORSInternationalConference–DSSStream (with eight sessions) held in Barcelona, Spain, during July 13–18, 2014, was to bring togetheracademics,researchers,practitioners,andenterpriseprofessionalsinterestedin modeling, implementing, and deploying decision support systems for enhancing the decision-makingprocessindifferent types ofenvironments,considering conceptualas well as applied approaches. Contributions in both events involved a rich variety ofthemes.Particularattentionwasfocusedoninformationandknowledgemanagement in decision processes. At the two events, over 120 papers were presented and assessed by a group of experts and reviewers, including members of the EWG-DSS. In conjunction with the twoimportanteventsorganizedbyEWG-DSSin2014andtheopencall,weassembled acollectionofhigh-qualitysubmissions.Tenpapersofthehighestqualityasrankedby the Selection Committee were chosen and the authors were invited to extend their papers and submit them for consideration to the LNBIP publication. Moreover, the open Call for Papers attracted another four submissions. The submitted papers were thenputthrougharigorousreviewprocess.Finally,eightpapersthatreceivedthebest evaluation results from the reviewers were selected for publication in this book. The selected contributions comprise a set of four papers focused on knowledge sharing: “The Contribution of Knowledge Sharing to Organizational Performance and DecisionMaking:ALiteratureReview,”authoredbyOluwafemiOyemomi,Shaofeng Liu, and Irina Neaga; “Multicriteria Decision Aid Method for Knowledge Sharing,” authoredbySarraBouzayaneandInèsSaad;“ACollaborativeSpatialDecisionSupport SystemfortheCapacitatedVehicleRoutingProblemonaTabletopDisplay,”authored VI Preface by Nikolaos Ploskas, Ioannis Athanasiadis, Jason Papathanasiou, and Nikolaos Samaras; and the contribution entitled “Trust and Understanding in Face-to-Face and OnlineNegotiation,”byYvonnevanderToorn,PervanderWijst,andDebbyDamen. Asecondsetoffourpapersstudiestheinformationmodelsdevelopedtosupportthe decision process: “Discovering Characteristics That Affect Process Control Flow,” authored by Pavlos Delias, Daniela Grigori, Mohamed Lamine Mouhoub, and Alexis Tsoukias; “Study on Temporal Change of Social Context: In the Case of Bicycle Riding Issue in Japan,” authored by Madoka Chosokabe, Hiroki Takeyoshi, and Hiroyuki Sakakibara; and the contribution entitled “Timing and Decision Making” by Gil Greenstein. We would like to take this opportunity to express our gratitude to all those who contributed to the EWG-DSS research events in 2014, including authors, reviewers, Program Committees, and institutional sponsors. Finally, we hope you will find the contentsofthisEWG-DSSLNBIPeditionusefulandinterestingforyourownresearch activities. July 2014 Isabelle Linden Shaofeng Liu Fátima Dargam Jorge E. Hernández EURO Working Group on Decision Support Systems The EWG-DSS is a Working Group on Decision Support Systems within EURO, the Association of the European Operational Research Societies. The main purpose of the EWG-DSS is to establish a platform for encouraging state-of-the-art high-quality research and collaboration work within the DSS community. Other aims of the EWG-DSS are to: (cid:129) Encourage the exchange of information among practitioners, end-users, and researchers in the area of decision systems. (cid:129) Enforce networking among the DSS communities available and facilitate activities that are essential for the start up of international cooperation research and projects. (cid:129) Facilitate professional, academic, and industrial opportunities for its members. (cid:129) Favor the development of innovative models, methods, and tools in the field decision support and related areas. (cid:129) Actively promote the interest in decision systems in the scientific community by organizing dedicated workshops, seminars, mini-conferences, and conference streams in major conferences, as well as editing special and contributed issues in relevant scientific journals. TheEWG-DSSwasfoundedwith24members,duringtheEUROSummerInstituteon DSSthattookplaceatMadeira,Portugal,inMay1989,organizedbytwowell-known academics of the OR community: Jean-Pierre Brans and José Paixão. The EWG-DSS grouphassubstantiallygrownalongtheyears.Currently,wehaveover250registered multinational members. Through the years, much collaboration among the group members generated valuable contributions to the DSS field, which resulted in many journal publications. Since its creation, the EWG-DSS has held annual meetings in various European countries, and has taken active part in the EURO conferences on decision-making-related subjects. Starting from 2015, the EWG-DSS is establishing a new annually organized conference, namely, the International Conference on Decision Support System Technology (ICDSST). The EWG-DSS Coordination Board comprises: Pascale Zaraté (France), Fátima Dargam (Austria), Rita Ribeiro (Portugal), Shaofeng Liu (UK), Isabelle Linden (Belgium), Jorge E. Hernández (UK/Chile), Jason Papathanasiou (Greece), and Boris Delibašić (Serbia). Reviewing Committee Adiel Teixeira De Federal University of Pernambuco, Brazil Almeida Francisco Antunes INESC Coimbra and Beira Interior University, Portugal Marko Bohanec Jožef Stefan Institute, Slovenia João Clímaco University of Coimbra, Portugal VIII EURO Working GrouponDecisionSupport Systems Fatima Dargam SimTech Simulation Technology, Austria Pavlos Delias Kavala Institute of Technology, Greece Boris Delibasic University of Belgrade, Serbia Michael Doumpos Technical University of Crete, Greece Jorge Freire De University of Porto, Portugal Sousa Evangelos Technical University of Crete, Greece Grigoroudis Jorge E. Hernández University of Liverpool, UK Miloš Jovanović University of Belgrade, Serbia Peter Keenan University College Dublin, Ireland Kathrin Kirchner Berlin School of Economics and Law, Germany Isabelle Linden University of Namur, Belgium Shaofeng Liu University of Plymouth, UK Nikolaos Matsatsinis Technical University of Crete, Greece José María Universidad de Zaragoza, Spain Moreno-Jiménez Petraq Papajorgji Canadian Institute of Technology, Canada Jason Papathanasiou University of Macedonia, Greece Francois Pinet Cemagref, France Nikolaos Ploskas University of Macedonia, Greece Rita Ribeiro UNINOVA – CA3, Portugal Rudolf Vetschera University of Vienna, Austria Pascale Zarate IRIT/Toulouse University, France Contents The Contribution of Knowledge Sharing to Organizational Performance and Decision Making: A Literature Review . . . . . . . . . . . . . . . . . . . . . . . . 1 Oluwafemi Oyemomi, Shaofeng Liu, and Irina Neaga Multicriteria Decision Aid Method for Knowledge Sharing. . . . . . . . . . . . . . 13 Sarra Bouzayane and Inès Saad A Collaborative Spatial Decision Support System for the Capacitated Vehicle Routing Problem on a Tabletop Display. . . . . . . . . . . . . . . . . . . . . 26 Nikolaos Ploskas, Ioannis Athanasiadis, Jason Papathanasiou, and Nikolaos Samaras Trust and Understanding in Face-to-Face and Online Negotiations . . . . . . . . 37 Yvonne van der Toorn, Per van der Wijst, and Debby Damen Discovering Characteristics that Affect Process Control Flow. . . . . . . . . . . . 51 Pavlos Delias, Daniela Grigori, Mohamed Lamine Mouhoub, and Alexis Tsoukias Study on Temporal Change of Social Context: In the Case of Bicycle Riding Issue in Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Madoka Chosokabe, Hiroki Takeyoshi, and Hiroyuki Sakakibara Matrix Representation of a Basic Hierarchical Graph Model for Conflict Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Shawei He, D. Marc Kilgour, and Keith W. Hipel Timing and Decision Making. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Gil Greenstein Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
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