Decision Support Systems II - Recent Developments Applied to DSS Network Environments: Euro Working Group Workshop, EWG-DSS 2012, Liverpool, UK, April 12-13, 2012, and Vilnius, Lithuania, July 8-11, 2012, Revised Selected and Extended Papers PDF
Preview Decision Support Systems II - Recent Developments Applied to DSS Network Environments: Euro Working Group Workshop, EWG-DSS 2012, Liverpool, UK, April 12-13, 2012, and Vilnius, Lithuania, July 8-11, 2012, Revised Selected and Extended Papers
Jorge E. Hernández Shaofeng Liu Boris Delibašic Pascale Zaraté Fátima Dargam Rita Ribeiro (Eds.) Decision Support Systems II – 4 6 Recent Developments Applied 1 P I to DSS Network Environments B N L Euro Working Group Workshop, EWG-DSS 2012 Liverpool, UK, April 2012, and Vilnius, Lithuania, July 2012 Revised Selected and Extended Papers 123 Lecture Notes in Business Information Processing 164 SeriesEditors WilvanderAalst EindhovenTechnicalUniversity,TheNetherlands JohnMylopoulos UniversityofTrento,Italy MichaelRosemann QueenslandUniversityofTechnology,Brisbane,Qld,Australia MichaelJ.Shaw UniversityofIllinois,Urbana-Champaign,IL,USA ClemensSzyperski MicrosoftResearch,Redmond,WA,USA Jorge E. Hernández Shaofeng Liu Boris Delibašic´ Pascale Zaraté Fátima Dargam Rita Ribeiro (Eds.) Decision Support Systems II - Recent Developments Applied to DSS Network Environments Euro Working Group Workshop, EWG-DSS 2012 Liverpool, UK, April 12-13, 2012 and Vilnius, Lithuania, July 8-11, 2012 Revised Selected and Extended Papers 1 3 VolumeEditors JorgeE.Hernández UniversityofLiverpool,UK E-mail:[email protected] ShaofengLiu UniversityofPlymouth,UK E-mail:[email protected] BorisDelibašic´ UniversityofBelgrade,Serbia E-mail:[email protected] PascaleZaraté Toulouse1CapitoleUniversity,France E-mail:[email protected] FátimaDargam SimTechSimulationTechnology,Graz,Austria E-mail:[email protected] RitaRibeiro UNINOVA–CA3,Lisbon,Portugal E-mail:[email protected] ISSN1865-1348 e-ISSN1865-1356 ISBN978-3-642-41076-5 e-ISBN978-3-642-41077-2 DOI10.1007/978-3-642-41077-2 SpringerHeidelbergNewYorkDordrechtLondon LibraryofCongressControlNumber:2013949649 ©Springer-VerlagBerlinHeidelberg2013 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartof thematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation, broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionorinformation storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodology nowknownorhereafterdeveloped.Exemptedfromthislegalreservationarebriefexcerptsinconnection withreviewsorscholarlyanalysisormaterialsuppliedspecificallyforthepurposeofbeingenteredand executedonacomputersystem,forexclusiveusebythepurchaserofthework.Duplicationofthispublication orpartsthereofispermittedonlyundertheprovisionsoftheCopyrightLawofthePublisher’slocation, inistcurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer.Permissionsforuse maybeobtainedthroughRightsLinkattheCopyrightClearanceCenter.Violationsareliabletoprosecution undertherespectiveCopyrightLaw. 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Typesetting:Camera-readybyauthor,dataconversionbyScientificPublishingServices,Chennai,India Printedonacid-freepaper SpringerispartofSpringerScience+BusinessMedia(www.springer.com) Preface Thissecondeditionofpost-proceedingpublicationorganizedbythemainEWG- DSS events in 2012, contains extended and revised versions of a set of selected papers submitted and presented at the EWG-DSS research events held in Liv- erpool and Vilnius in April and July 2012, respectively. Those events included one workshop and the DSS stream organization in the 2012 EURO conference. Both were supported and sponsored by the Euro Working Group on Decision SupportSystems(EWG-DSS)andtheAssociationofEuropeanOperationalRe- search Societies (EURO), in cooperation with the Management School Univer- sity of Liverpool (ULMS), UK, University of Toulouse, the Institut de Research en Informatique de Toulouse (IRIT), France, UNINOVA Computational Intel- ligence Research Group (CA3), Portugal, School of Management University of Plymouth, UK, SimTech Simulation Technology, Austria, Instituto de L´ogica Filosofiae TeoriadaCiˆencia(ILTC), Brazil,andUniversityofBelgrade,Serbia. ThemajorobjectiveoftheEWG-DSSWorkshop2012inLiverpoolandofthe DSS Stream at the 25th European Conference on Operational Research in Vil- nius wasto bring togetheracademics, researchers,practitioners,andenterprises interested in modelling, implementing, and deploying decision support systems for enhancing the decision-making process in different types of environments, consideringconceptual as well as applied approaches.Hence, the scientific areas of interest for selected contributions from these two outstanding events were: integratedDSS for global manufacturing, DSS supported by simulationand op- timization approaches, centralised and non-centraliseddecision-making in man- ufacturing networks, knowledge management and DSS in industries, DSS ref- erence studies, methods, languages and tools to support decision making. This rich variety of themes within the contributions, allowed us to present in this edition a summary of the solutions for the implementation of decision-making process in diverse environments, showing its trends’ evolution. In this context, the selected papers are representative of the current relevant research activities in the area of decision support systems such as decision analysis for enterprise systemsandnon-hierarchicalnetworks,integratedsolutionsfordecisionsupport and knowledge management in distributed environments, decision support sys- tems evaluations and analysis through social networks, e-learning context and their application to real environments. Both 2012 EWG-DSS events, Liverpool and Vilnius, considered 24 and 9 paper presentations, respectively. From the total of 33 papers, 9 papers were accepted for publication in this edition by considering their content, structure andpresentationqualities. This leads to a “full-paper”acceptance ratioof27%, followingtheEWG-DSStraditioninpreservingahigh-qualityforumforthenext editionsoftheseEWG-DSSevents.Thepost-proceedings’selectionandpublica- tion considereda triple-blind paper evaluationmethod: each selectedpaper was VI Preface reviewed by at least three internationally known experts from the EWG-DSS ProgramCommittee and externally invited reviewers. The high quality of these two events in 2012 was aligned with the highly- qualifiedattendanceexpectations.Inparticular,theLiverpool’sEWG-DSSwork- shop program was enhanced by six keynote lectures, delivered by distinguished guests who are renowned experts in their fields, including: • Dr. Paul Drake, Head of Marketing and Operations Management Group, Management School, University of Liverpool, UK. • Prof. Pascale Zarat´e,Professeur at Universit´e Toulouse 1 Capitole (UT1C). France. • Mr. Tony Waller, Lanner Group, UK. • Dr.StephenChilde,SeniorlecturerattheSchoolofEngineering,Computing and Mathematics, University of Exeter, UK. • Prof.PeterMcBurney.AgentsandIntelligentSystemsGroupoftheDepart- ment of Informatics at King’s College London, UK. • Dr. Zenon Michaelides. Management School, University of Liverpool, UK. Theirlectureswereveryinterestingandtherewasahighlevelofinformation exchange for further fruitful cooperation among all participants. ThisEWG-DSSSpringerLNBIPEditionincludesthecontributionsdescribed inthesequel.“TheDevelopmentRoadmapoftheEWG-DSSCollab-NetProject: A Social Network Perspective of DSS ResearchCollaborationin Europe”, a pa- per that presents the publication network analysis project of the EWG-DSS, authored by F´atima Dargam, Isabelle Linden, Shaofeng Liu, Rita A. Ribeiro, and Pascale Zarat´e. “Testing the Seddon Model of Information System Success in an E-Learning Context: Implications for Evaluating DSS,” authored by Sean Eom; “The Benefits of SaaS-based Enterprise Systems for SMEs - A Litera- ture Review,”a contributionthat wonthe EWG-DSS2012-AwardinLiverpool, authored by Gwendolin Schaefer, Marion Schulze, Yahaya Yusuf and Ahmed Musa. “An operational planning solution for SMEs in collaborative and non- hierarchical networks,” authored by Beatriz Andr´es, Raul Poler and Jorge E. Hern´andez.“OntheApplicationofAHPtotheDiagnosticofPortugueseSME”, authored by Bruno Gonc¸alo Nunes, Joa˜o Paulo Costa and Pedro Godinho. “A DSS Solution for Integrated Automated Bidding, Subcontractor Selection and ProjectScheduling”,authoredbyAlirezaPakgohar,StephenJ.ChildeandDavid Z. Zhang. “An integrative knowledge management framework to support ERP implementation for improved management decision making in industry”, au- thoredby Uchitha Jayawickrama,Shaofeng Liu and Melanie Hudson Smith. “A Web-BasedDecisionSupportSystemusingBasisUpdateonSimplexTypeAlgo- rithms,”authoredbyNikolaosPloskas,NikolaosSamaras,JasonPapathanasiou, and the contribution entitled “Decision Analysis in Magnox Limited: Develop- ments in Techniques and Stakeholder Engagement Processes,” authored by Si- mon Turner and Stephen Wilmott. We would like to take this opportunity to express our gratitude to all those who contributed to the 2012 EWG-DSS research events in Liverpool and Vil- Preface VII nius, including authors,reviewers,ProgramCommittees and institutional spon- sorships. Finally, we hope you will find all the addressed contents useful and interesting to cope with many of the decision support systems challenges in terms of research and practice activities to be referenced in the future when addressing any of the research areas previously mentioned. August 2013 Jorge E. Hern´andez Shaofeng Liu Boris Delibaˇsi´c Pascale Zarat´e F´atima Dargam Rita Ribeiro EURO Working Group on Decision Support Systems TheEWG-DSSisaWorkingGrouponDecisionSupportSystemswithinEURO, the Associationofthe EuropeanOperationalResearchSocieties. The mainpur- poseofthe EWG-DSSis to establisha platformfor encouragingstate-of-the-art high quality researchand collaborationworkwithin the DSS community. Other aims of the EWG-DSS are to: • Encouragethe exchange of information among practitioners, end-users, and researchers in the area of decision systems. • Enforce the networking among the DSS communities available and facili- tateactivities thatareessentialforthe start-upofinternationalcooperation researchand projects. • Facilitateprofessionalacademicandindustrialopportunitiesforitsmembers. • Favor the development of innovative models, methods and tools in the field decision support and related areas. • Actively promote the interest on Decision Systems in the scientific com- munity by organizing dedicated workshops, seminars, mini-conferences, and conference streams in major conferences, as well as editing special and con- tributed issues in relevant scientific journals. The EWG-DSS was founded with 24 members, during the EURO Summer Institute on DSS that took place at Madeira, Portugal, in May 1989, organized bytwowell-knownacademicsoftheORCommunity:Jean-PierreBransandJos´e Paixa˜o.TheEWG-DSSgrouphassubstantiallygrownovertheyears.Currently, we count 230 registered multi-national members. Through the years, much collaboration between the group members gener- ated valuable contributions to the DSS field, which resulted in many journal publications. Since its creation,the EWG-DSS has held annual meetings in var- iousEuropeancountries,andhas takenactivepartinthe EUROconferenceson decision-making related subjects. TheEWG-DSScoordinationboardiscomposedby:PascaleZarat´e(France), Fa´tima Dargam (Austria), Rita Ribeiro (Portugal), Jorge E. Herna´ndez (UK), Boris Delibaˇsi´c (Serbia), and Shaofeng Liu (UK). Organization Conference Chairs F´atima Dargam SimTech Simulation Technology, Austria Pascale Zarat´e IRIT / Toulouse University, France Rita Ribeiro UNINOVA – CA3 Portugal Jorge E. Hern´andez University of Liverpool, UK Shaofeng Liu University of Plymouth, UK Boris Delibaˇsi´c University of Belgrade, Serbia Program Committee Alex Brodsky George Mason University, USA Ana Resp´ıcio University of Lisbon, Portugal Andrew C. Lyons ULMS – University of Liverpool, UK Antonio Rodrigues University of Lisbon, Portugal Boris Delibaˇsi´c University of Belgrade, Serbia Csaba Csaki University College Cork, Ireland Dragana Becejski-Vujaklija University of Belgrade, Serbia F´atima Dargam SimTech Simulation Technology / ILTC, Austria Fr´edreric Adam University College Cork, Ireland Hossam Ismail ULMS – University of Liverpool, UK Jason Papathanasiou University of Macedonia, Greece Jo˜ao Lourenc¸o IST, Technical University of Lisbon, Portugal Jo˜ao Paulo Costa University of Coimbra, Portugal Jorge Freire de Souza Engineering University of Porto, Portugal Jorge Pinho de Sousa Engineering University of Porto, Portugal Jorge Hern´andez ULMS – University of Liverpool, UK Jos´e Maria Moreno ZaragozaUniversity, Spain Marko Bohanec Jozef Stefan Institute, Ljubljana, Slovenia Pascale Zarat´e IRIT / Toulouse University, France Peter Keenan BS / University College Dublin, Ireland Philip Powel Birkbeck, University of London, UK Raul Rodriguez Universidad Politecnica de Valencia, Spain Raul Poler Universidad Politecnica de Valencia, Spain Rahul Savani DCS – University of Liverpool, UK Rita Ribeiro UNINOVA – CA3, Portugal Rudolf Vetschera University of Vienna, Austria Sean Eom Southeast Missouri State University, USA Shaofeng Liu University of Plymouth, UK XII Organization Organizing Committee EWG-DSS F´atima Dargam SimTech Simulation Technology, Austria Pascale Zarat´e IRIT / Toulouse University, France Rita Ribeiro UNINOVA – CA3, Portugal Jorge Hern´andez University of Liverpool, UK Shaofeng Liu University of Plymouth, UK Boris Delibaˇsi´c University of Belgrade, Serbia Liverpool – 2012 EWG-DSS Workshop Jorge Hern´andez University of Liverpool Management School, UK Katie Neary University of Liverpool Management School, UK Artemis Mermigki University of Liverpool Management School, UK Vilnius – DSS Stream at 25th European Conference on Operational Research Fa´tima Dargam SimTech Simulation Technology, Austria Pascale Zarat´e IRIT / Toulouse University, France Shaofeng Liu University of Plymouth, UK
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