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Data Driven: Truckers, Technology, and the New Workplace Surveillance PDF

240 Pages·2022·8.805 MB·English
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DATA DRIVEN Data Driven Truckers, Technology, and the New Workplace Surveillance Karen Levy PRINCE TON UNIVERSITY PRESS PRINCE TON AND OXFORD Copyright © 2023 by Karen Levy Prince ton University Press is committed to the protection of copyright and the intellectual property our authors entrust to us. Copyright promotes the pro gress and integrity of knowledge. Thank you for supporting free speech and the global exchange of ideas by purchasing an authorized edition of this book. If you wish to reproduce or distribute any part of it in any form, please obtain permission. Requests for permission to reproduce material from this work should be sent to permissions@press . princeton . edu Published by Prince ton University Press 41 William Street, Prince ton, New Jersey 08540 99 Banbury Road, Oxford OX2 6JX press . princeton . edu All Rights Reserved Library of Congress Cataloging-in-Publication Data Names: Levy, Karen, 1981– author. Title: Data driven : truckers, technology, and the new workplace surveillance / Karen Levy. Description: Princeton : Princeton University Press, [2023] | Includes bibliographical references and index. Identifiers: LCCN 2022021218 (print) | LCCN 2022021219 (ebook) | ISBN 9780691175300 (hardback ; alk. paper) | ISBN 9780691241012 (ebook) Subjects: LCSH: Trucking—United States—Management. | Supervision of employees—United States. | Truck drivers—United States. | Electronic monitoring in the workplace—United States. | Electronic surveillance—United States. | BISAC: SOCIAL SCIENCE / Privacy & Surveillance (see also POLITICAL SCIENCE / Privacy & Surveillance) | TRANSPORTATION / Automotive / Trucks Classification: LCC HE5623 .L48 2023 (print) | LCC HE5623 (ebook) | DDC 388.3/240973—dc23/eng/20220624 LC record available at https://lccn.loc.gov/2022021218 LC ebook record available at https://lccn.loc.gov/2022021219 British Library Cataloging- in- Publication Data is available Editorial: Meagan Levinson and Jacqueline Delaney Production Editorial: Nathan Carr Jacket/Cover Design: Karl Spurzem Production: Erin Suydam Publicity: Kate Hensley and Kathryn Stevens Copyeditor: Michele Rosen This book has been composed in Adobe Text and Gotham Printed on acid- free paper. ∞ Printed in the United States of Amer i ca 10 9 8 7 6 5 4 3 2 1 CONTENTS 1 Introduction 1 2 If the Wheel Ain’t Turnin’, You Ain’t Earnin’: Trucker Politics, Economics, and Culture 16 3 Tired Truckers and the Rise of Electronic Surveillance 35 4 The Business of Trucker Surveillance 52 5 Computers in the Coop 7 7 6 Beating the Box: How Truckers Resist Being Monitored 92 7 RoboTruckers: The Double Threat of AI for Low- Wage Work 119 8 Technology, Enforcement, and Apparent Order 152 Appendix A: Studying Surveillance 159 Appendix B: Notes on the Organi zation of the Trucking Industry 1 69 Acknowl edgments 171 Notes 175 Bibliography 201 Index 221 v DATA DRIVEN 1 Introduction Ours is a progressively technical civilization [. . .] It is a civilization committed to the quest for continuously improved means to carelessly examined ends. ROBERT K. MERTON1 In 2018, a column in Land Line, a popu lar trade magazine for truck drivers, posed a hy po thet i cal question: “What if the Transformers had ELDs?”2 “ELDs” h ere refers to electronic logging devices: digital systems that capture data about truckers’ activities, particularly their work hours, intended to keep them from driving for more time than federal regulations allow. When truckers meet the time limits, they are supposed to stop and rest— sometimes for as long as thirty-f our hours— before they can legally drive again. The columnist, Tyson Fisher, imagines a satirical Michael Bay screen- play in which a squad of Transformers is being summoned by the President himself to prevent a team of Decepticons from infiltrating Earth. Despite the urgency and horror of the situation, the Transformers must sheepishly inform the President that the team cannot help. An excerpt: Optimus Prime and the other Autobots look around the room at each other in panic. A sense of helplessness is felt, heard, and seen throughout the control room. optimus prime: Ummmmm . . . Mr. President, we’re past our hours of ser vice. We physically can’t move. 1 2 CHAPTER 1 FIGURE 1.1. A cartoon imagining the Transformers constrained by electronic monitoring. Credit: Mo Paul and Land Line Magazine. president (in utter shock): What the hell do you mean??? We’re all going to die! optimus prime: It’s been over a year since we were needed. Since then, Congress passed the ELD mandate. We begged for an exemption but never got it [. . .]. There’s no wiggle room here. We’re para lyzed for another 10 hours. president: Mother of God. What have we done?!?! 3 The screenplay does not have a happy ending: the Decepticons destroy the planet and the entire human population, while the Transformers— hamstrung by digital monitoring and shortsighted regulations— stand by, unable to save the day. In December 2017, about six months before the Land Line column was published, the federal government had implemented a requirement that all truckers buy, install, and use electronic logging devices—t he “ELD man- date” to which the column refers. These devices are intended to address one

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