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Customer Relationship Management (Express Exec) PDF

119 Pages·2002·0.704 MB·English
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Fast track route to developing world customer relationshipsCovers all the key techniques for successful customer relationship management, from developing profitable customer relationships to integrated sales management systems and from e-marketing to pricingExamples and lessons from some of the world's most successful businesses, including Cisco and EclipsysEMC, and ideas from the smartest thinkers, including Don Peppers, Thomas Siebel and Patricia SeyboldIncludes a glossary of key concepts and a comprehensive resources guide
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.