CULTURE AND COMMERCE This page intentionally left blank C U LT U R E A N D C O M M E R C E THE VALUE OF ENTREPRENEURSHIP IN CREATIVE INDUSTRIES M U K T I K H A I R E Stanford Business Books An Imprint of Stanford University Press Stanford, California Stanford University Press Stanford, California © 2017 by the Board of Trustees of the Leland Stanford Junior University. All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or in any information storage or retrieval system without the prior written permission of Stanford University Press. Special discounts for bulk quantities of Stanford Business Books are available to corporations, professional associations, and other organizations. For details and discount information, contact the special sales department of Stanford University Press. Tel: (650) 725-0820, Fax: (650) 725-3457 Printed in the United States of America on acid-free, archival-quality paper Library of Congress Cataloging-in-Publication Data Names: Khaire, Mukti, 1973– author. Title: Culture and commerce : the value of entrepreneurship in creative industries / Mukti Khaire. Description: Stanford, California : Stanford Business Books, an imprint of Stanford University Press, 2017. | Includes bibliographical references and index. Identifiers: LCCN 2016048652 (print) | LCCN 2016050258 (ebook) | ISBN 9780804792219 (cloth : alk. paper) | ISBN 9781503603080 (e-book) Subjects: LCSH: Cultural industries. | Entrepreneurship. | Arts—Economic aspects. | Arts—Marketing. Classification: LCC HD9999.C9472 K43 2017 (print) | LCC HD9999.C9472 (ebook) | DDC 658.4/21—dc23 LC record available at https://lccn.loc.gov/2016048652 Typeset by Thompson Type in 10/14 Minion CONTENTS Preface vii Acknowledgments xvii PART I MARKETS, ENTREPRENEURS, AND CULTURE 1 The Business of Culture 3 2 Pioneer Entrepreneurs: Creating Markets and Changing Minds 27 PART II INTERPRETING CULTURE: INTERMEDIARIES IN CREATIVE INDUSTRIES 3 Intermediaries: Constructing Meaning and Value for Markets 49 4 Doing Their Job: The Functions of Intermediaries 73 5 Maximizing Influence: The Features of Intermediaries 98 PART III PRODUCING CULTURE: PRODUCERS IN CREATIVE INDUSTRIES 6 Creators and Producers: Making Art, Making Markets 125 7 Power and Unpredictability: Key Challenges Facing Producers 145 8 Purpose and Profit: Strategies for Balancing Cultural and Financial Imperatives 163 vi CONTENTS PART IV THE CREATIVE INDUSTRIES: PAST, PRESENT, AND FUTURE 9 New World, Old Rules: Creative Industries in the Age of Digitalization and Globalization 187 Notes 209 Index 245 PREFACE I begin this preface by discussing two television shows—UnReal and Project Runway—a surprising choice given that I don’t watch much reality television. However, the experiences I had with these shows nicely capture two main themes of the book, so, in the interests of introducing and motivating this book with some authenticity, I submit to the reader the following cases. In the first example, my personal experience with the show UnReal, which premiered in June 2015, illustrates the importance of entities—critics, review- ers, and the like—that seem peripheral because they do not produce the works that are consumed but are actually part and parcel of the creative industries. I had seen promotions for the new show on Lifetime TV while flipping through my cable provider’s on demand section. The font used in the advertisement; the way the title was presented; the title itself, which sounded like teen slang; and the fact that the show was aired on Lifetime TV, which I associated with cheesy, sentimental films, all put me off, and I paid no further attention to the advertisement. A few weeks after my initial dismissal, which was based on nothing other than gut instinct and evidence-free analysis (a classic situa- tion of judging a book by its cover), I saw that Emily Nussbaum, the television critic for The New Yorker magazine had reviewed the show. I was surprised— the show had not struck me as typical New Yorker material. Moreover, Nuss- baum had praised the show. The very next evening, I watched every episode of UnReal that was available on demand. I liked the show; it had feminist sensi- bilities, as Nussbaum had written, but was also hugely entertaining and bril- liantly acted, and it opened my eyes to the true extent of the unseemliness and fakeness in the world of reality television shows (such as The Bachelor), while also shedding light on the complexities of human nature that make reality television possible. Even though I didn’t like every episode of the first season, I nevertheless watched the second season, which aired earlier this year, brush- ing aside any reservations I had, secure in the knowledge that Nussbaum, viii PREFACE the television critic at The New Yorker, had endorsed the show. I discovered and even appreciated the show entirely because of Nussbaum’s review in The New Yorker. The second example highlights the other main category of entities in the creative industries: the firms that actually engage in the production and sale of creative works such as books, films, music albums, television shows, and fashion apparel. These are the producers, and they are located at the intersec- tion of art and business. Despite my research on the fashion industry and my particular interest in designers as founders of creative firms, I had never really watched the show Project Runway (on Bravo from 2004 to 2008 and then on Lifetime since 2009), which followed participants as they competed for the approval of a panel of judges comprising well-connected individuals in the fashion industry. It was never clear to me whether the judges on the show were looking for creativity (the next Alexander McQueen) or for commer- ciality (the next Ralph Lauren). It seemed to me that the show, and all other reality shows seeking the next talented individual, possessed a desire to be both arbiters of culture and promoters of commerce, a schizophrenic goal that was unlikely to be achieved to any substantial degree, let alone in full. I felt perversely vindicated then, on reading in The New York Times1 that Christian Siriano, the high-profile winner of the fourth season of Project Runway, had apparently not truly gained acceptance into the inner sanctum of the high- fashion world, despite having parlayed his win into a viable fashion “line.” The situation that Siriano found himself in was, I thought to myself, something I could have predicted, knowing that intangible, social assets do not always fol- low financial ones, although the reverse can and does happen. The so-called nouveau riche are familiar with this phenomenon, and anybody working in or observing the creative industries knows that greater status is accorded to the penurious artistic genius (writer, painter, sculptor, musician, filmmaker, and the like) than the creator of best sellers. These two examples nicely preview the main themes of the book, which is about the nature, structure, and functioning of creative industries and how entrepreneurship in these industries can influence broader societal culture. As the examples above suggest, audiences are often suspicious or ignorant of new creative works until they are endorsed by critics/reviewers they trust. Thus producers in creative industries face the daunting task of having con- sumers discover and accept their product; in addition, producers constantly struggle to balance the cultural and commercial worlds that they must span to succeed as a commercial entity that sells cultural creations. These challenges PREFACE ix raise some important questions: How and why does any entity (individual or organization) participate in these highly risky sectors of the economy, let alone introduce new products? How and why do consumers purchase cul- tural goods? What do critics stand to gain from introducing audiences to new works? This book attempts to address these and other relevant questions. The Key Factors: The Art World, the Market World, and Entrepreneurship Although my interest in the creative industries was originally spurred by a desire to understand the paradox of growth and scaling in commercial firms that are dependent on selling the work of a single founder (for example, high- fashion firms are founded to sell the creations of the founding designer), who presumably cannot create at the scale or speed of an automated process, I gradually became more interested in how the worlds of art and business co- exist, interact, and even flourish in the context of creative industries. When I began to explore the topic in more detail, I found research that described an entire ecosystem of entities that needed to function together in a particular pattern of interactions, a situation that engendered stability. Because entre- preneurship is another area of my interest, I became intrigued by the entre- preneurial activity and artistic innovations that were occurring throughout the creative industries, stability notwithstanding, and how these activities af- fected both the creative industries and society more generally. This book is the result of my inquiries into the entities that populate the creative industries— artists, critics and reviewers, and producers—and is informed by decades of prior academic work that addressed many of these questions from various angles. I integrate my empirical observations with prior scholarly work to de- rive conceptual frameworks and models that describe the system of entities, which I call the value chain, that constitutes the creative industries and facili- tates the market exchange of cultural goods (the baseline case). In addition, I explore the implications of the nature and structure of the baseline case for entrepreneurship and new market creation. Underlying my interest in entre- preneurship is the belief that entrepreneurship that overcomes the stability of the creative industries and creates markets for radically innovative artistic goods, an act I label pioneer entrepreneurship, can have a profound impact on society and culture. I am aware that this last statement—that commerce can change culture—is likely to be controversial and therefore is worth interrogat- ing at multiple levels.