Cruise Adviser – June 2017

64 Pages·2017·12.9 MB·English

CRUISE ADVISER
THE ONLY DESTINATION FOR THOSE SELLING CRUISES JUNE 2017
THE
F R E N C H

CONNECTION
Jeannine Williamson joins Uniworld in Paris
THE JOYS OF
MINI-CRUISE
By Gilly Pickup
THE 5 MOST
INNOVATIVE
ROOMS AT SEA
By Adam Coulter
PLUS
OCEAN MEDALLION:
GAME-CHANGING TECH
THE GREAT SHORE
EXCURSION DEBATE
GILES HAWKE ON THE
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June 2017 | Forward
ED’S LETTER
THIS MONTH
Innovation, it’s the

WHAT WE LEARNT
name of the game
P46
What other cities rebranding of Cosmos (p27), take
CRUISE ADVISER
THE ONLY DESTINATION FOR THOSE SELLING CRUISES JUNE 2017 have an appeal like a look why mini-cruises are a great
Paris? The French way of getting those elusive new-to-
capital is so many cruise customers on board (p36) and
FCORNENENCTCTIOHHNE things to so many analyse the UK as part of our ongoing
Jeannine WilliamsRonO jMoTIiNOTnHIsHNNM EUnEOI SJiB-w yCO V5B oAAyrR d AYGlMTadimlU TlS iyn OS CPI IoPiVOEScuSaklrtAuEEFTeipsr pgreeoaptl efo –o rdo amnadn ce, desOtiunra Mtioidns ghuipid see.ction this month
GAGMICEOLOXEETCC-HSSECU MEAHHR ONGAASSW RNMI OERGKEANEIEDNT L DAO AGSELNU HTPLB NOEITLAOCCHURTNHHEEES: hHeoawpesv oefr c, ua lrteucreen. t ftohcaut saerse ohna pthpee nminagn yt hinronuogvhaotiuotn tsh e THE OCEAN MEDALLION
spate of terrorist attacks have taken cruise industry. We speak to the man IS A GAME CHANGER
their toll, and caused many to either behind Ocean Medallion (p46) about The coin-sized gadget will
pull or question their investment in why the coin-sized technology is revolutionise cruise
the city. So, when Uniworld pushed going to change the cruise industry
on and launched its most recent ship when it is launched on Regal Princess
in Paris, it was not just a statement later this year, while Adam Coulter, P24
of the company’s own intent, but a the editor of Cruise Critic, takes a
commitment to a city that has given so look at the most innovative rooms
much to tourism companies. Jeannine available at sea (p39).
Williamson was on board for the ship’s As ever, let us know your thoughts
first-ever sailing to explain why agents on this issue of cruise adviser, and
are getting behind Joie de Vivre. please like us on Facebook (facebook.
Elsewhere in this month’s issue com/cruiseadviser) and follow us on
we talk to Giles Hawke about the Twitter (@cruiseadviser).
HOLIDAYS IN THE UK
ARE VERY POPULAR
About eight million Britons
will take a holiday in the UK
this year
P30
UNIWORLD’S NEW SHIP
HAS A GENEROUS STAFF
TO GUEST RATIO
cyoruuis be ya dWviasteerr ifsr obnrto uPguhbtli stoh ing Sbarylaens @exceruciuseti-vaed vBisreyra.cno mJohnson ftawciettbeoro.cko.cmo/mcr/ucirsueiasedavdisveisr er The Joie de Vivre, Uniworld’s
[phone] Sign up to our weekly update at new ship on the Seine, has
cruise-adviser.com/subscribe
Publisher Sam Ballard Art director Jensen Brianson 54 crew to look after 128
[email protected] Sub-editor Nathaniel Cramp
[phone] [email protected] cruise adviser is published ten passengers. Bon Voyage!
times a year by Waterfront
Publisher Anthony Pearce cruise adviser Publishing Limited (registered
[email protected] Collective Temperance Hospital number: 08707515). All rights
[phone] 110 Hampstead Rd reserved. Reproduction in
London, NW1 2LS whole or in part without written
Head of sales Simon Leeming permission is strictly prohibited.
[email protected] Digital cruise adviser is printed by
[phone] cruise-adviser.com Wyndeham Grange
CRUISE-ADVISER.COM
3
June 2017| Forward
Jeannine Williamson takes a cruise
along the Seine from Paris, p30
Contents
Midship
30 The French connection Innovation Special going bigger and bolder
Jeannine Williamson
sails along the Seine on 39 Rooms 44 Picture perfect
Uniworld’s new Joie de Vivre Cruise Critic’s Adam Coulter Go-karts, submarines,
on the best rooms at sea helicopters... what next?
36 Mini-cruise
Why a two, three or four- 42 Royal Caribbean 46 Ocean Medallion
night trip to Europe is ideal We meet Ben Bouldin from The new technology that
for new-to-cruise customers the line who innovate by could revolutionise cruise
CRUISE-ADVISER.COM
4
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June 2017 | Forward
FORWARD
3 Ed’s letter
8 News
Exclusive news from Ireland
to ship launches and a very
special godmother
21 Clia Conference
We attend Clia’s 2017 cruise
conference and speak to Andy
Harmer, SVP of membership,
about the industry’s future
22 Opinion
Simonne Fairbanks of
Cruising Excursions explains
how agents can help increase
their shore excursion sales
61 On the road
24 Ports of call We speak to the people who
We explore the beautiful make your job easier. This
British Isles and look at the month: Holland America
destinations on our doorstep, Line & Seabourns’s business
The best agent opportunities
from Newcastle to the development manager for
glorious Outer Hebrides. the North and Scotland,
52 Jargon buster
Bekkie Skipp
What is a repositional cruise
27 Interview
and how can you benefit?
We speak to Giles Hawke 62 Final word
about taking Cosmos through cruise adviser comment:
53 Directory
its rebranding and why With the news that Viking is
Got a query? Let us assist you
he’s changed its tagline to going back to Egypt, we ask
Adventures Made Easy whether it is finally time to
58 Games room
return to the Nile
AFT
60 Recipe
What are your thoughts on
Learna how to create
50 New crew Azamara’s delicious roasted the new-look cruise adviser?
The latest staff news Share them with us by emailing
beet and augula salad thanks
[email protected]
to Robert van Rijsbergen
51 Fam trips / incentives
CRUISE-ADVISER.COM
6
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NEWS
June 2017 | Forward
Do you have a story for us? Email [email protected]
BY GARY BUCHANAN
Port of Dublin to become hub
for world’s largest cruise ships
Work has started on a major expansion that will allow the port to handle bigger
ships, multiple calls and home-porting – it is due for completion in 2020
The Port of Dublin is planning a major multi-purpose building that will offer Bridge. The planned redevelopment is
expansion to allow it to handle bigger all the services of a cruise terminal.” expected to result in an extra 600,000
ships, as well as multiple calls and Celebrity Eclipse is among an tourists for the city annually, three
home-porting, the company behind increasing number of longer cruise times current visitor levels.
the facility has revealed. ships that are pushing the boundaries The depth of the ship channel
Speaking exclusively to cruise of the port’s operational limits. Ships will be increased to minus 10 ‘chart
adviser, Pat Ward, head of corporate in excess of 300m cannot turn within datum’ (the deep level of water
services at the Dublin Port Company, Dublin Port and are therefore reversed displayed on a nautical chart). In
said: “Dublin Port aims to become ‘stern first’ up the River Liffey. This addition, the implementation of the
a turnaround hub for the world’s complex manoeuvre will no longer ABR Project will provide two 360m
largest cruise ships.” be necessary once Dublin Port’s and one 220m berth for ships even
During the exchange of plaques Alexandra Basin Redevelopment larger than Celebrity Eclipse. It is due
ceremony held on the bridge of (ABR) project is complete. Larger, to be completed in 2020.
Celebrity Eclipse he added: “It is longer ships will then be able to The Dublin Port Company has seen
essential that Dublin Port Company routinely call at the port and turn growth from approximately 30,000
continues to facilitate passenger within the expanded Alexandra cruise passengers in 2003, to 160,000
demand so the city remains the port Basin West and berth further upriver, passengers in 2016. It is expecting
of choice for cruise. We are creating a closer to the city at the Tom Clarke approximately 200,000 this year.
CRUISE-ADVISER.COM
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