Credit Rating Agencies: Meeting the Needs of the Market? C r e d The recent turmoil in the international financial markets following the subprime i t mortgage crisis in the US has raised questions about the role of credit rating R a agencies in this crisis. Whether credit rating agencies are meeting the needs of t i the market and if there is a need for increased regulation have become ever more n g topical issues. This timely publication looks at the views of market participants A before the crisis and provides an insight into the rapid development and practices g of the agencies. e n c i Thereportcommenceswithbackgroundinformationonthecreditratingindustry, e s C including information on: the structure of the market; the ratings process; the : M redit Rating Agencies: perceived global domination of the market by two main players - Standard e & Poor’s and Moody’s; the recent criticisms that the agencies have faced; and e international calls for greater supervision and accountability of the agencies. ti Meeting the Needs of the Market? n Against this background commentators have questioned whether credit rating g agencies are providing an adequate service. t h e Researchers: Angus Duff Sandra Einig Thisresearchattemptstoresolvesomeoftheseissuesbygatheringviewsofmarket N e participantsintheUKoncreditratingagenciesandthecharacteristicsofa‘quality e rating’. The authors found that users had confidence in the independence of the d s rating agencies and found no evidence of a need for more formal regulation. The o report concludes with policy implications for the industry and identifies areas for f t future research, including an assessment of how market participants’ views have h e changed as a result of the turmoil encountered in the credit markets in 2007. M a r k ISBN 978-1-904574-20-0 e t ? EAN 9781904574200 CA HOUSE • 21 HAYMARKET YARDS • EDINBURGH • EH12 5BH TEL: 0131 347 0237 • FAX: 0131 347 0111 EMAIL: [email protected] • WEB: www.icas.org.uk/research CREDIT RATING AGENCIES: MEETING THE NEEDS OF THE MARKET? by Angus Duff University of Paisley Sandra Einig Oxford Brookes University Published by The Institute of Chartered Accountants of Scotland CA House, 21 Haymarket Yards Edinburgh EH12 5BH First Published 2007 The Institute of Chartered Accountants of Scotland © 2007 ISBN 978-1-904574-20-0 EAN 9781904574200 This book is published for the Research Committee of The Institute of Chartered Accountants of Scotland. The views expressed in this report are those of the authors and do not necessarily represent the views of the Council of the Institute or the Research Committee. No responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication can be accepted by the author or publisher. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording or otherwise, without prior permission of the publisher. Printed and bound in Great Britain by T. J. International Ltd. C ontents Foreword ..................................................................................... i Acknowledgements ....................................................................... iii Executive Summary ..................................................................... v Abbreviations .............................................................................. xi 1. Introduction ............................................................ 1 Background .................................................................. 1 Purpose of the study and the research approach ............ 6 2. Credit Rating Agencies ........................................... 13 A brief history of the ratings industry ............................ 13 Ratings processes ........................................................... 14 The demand for ratings services ..................................... 15 Financial performance of credit rating agencies .............. 16 Demands for self regulation of credit rating agencies ..... 18 Barriers to entry ............................................................. 29 Summary ....................................................................... 32 3. Literature Review .................................................... 33 Market participants’ attitudes to credit rating agencies ... 33 Audit theory and audit quality ....................................... 38 Summary ....................................................................... 47 4. Interviews with Key Market Participants and the Development of the Ratings Quality Survey .......... 49 Interviews ...................................................................... 49 Questionnaire development ........................................... 51 Technical features ......................................................... 54 Service features ............................................................. 59 Summary ....................................................................... 63 Contents 5. Conduct of Survey ................................................... 65 Financial managers ........................................................ 65 Other interested parties ................................................. 69 Investors ........................................................................ 70 Summary ....................................................................... 73 6. Results of the Questionnaire Survey: All groups ...... 75 Characteristics ............................................................... 75 Individual items ............................................................. 78 Summary ....................................................................... 85 7. Comparison Between Groups .................................. 87 Characteristics ............................................................... 87 Items ............................................................................. 95 Summary ....................................................................... 101 8. Conclusions .............................................................. 103 Main findings and comments ........................................ 103 Policy implications ......................................................... 106 Further research ............................................................. 110 References ......................................................................... 113 Appendix ............................................................................. 119 About the Authors ........................................................... 127 F oreword The recent turmoil in the international financial markets following the subprime mortgage crisis in the US has raised questions about the role of credit rating agencies in this crisis and as to whether credit rating agencies are meeting the needs of the market and if there is a need for increased regulation. This timely publication looks at the views of market participants before the crisis and provides an insight into the rapid development and practices of the agencies. The authors recognise the lack of research in this topical area and identify five areas for future research: to consider the relationship between the credit rating agency and the issuer; to identify whether an expectations gap exists; to gather the views of market participants in other countries, particularly in the US; to better understand the processes and methodology used by the agencies; and to see how market participants’ views have changed as a result of the turmoil encountered in the credit markets of 2007. This report commences with background information on the industry, including information on: the structure of the market; the ratings process; the perceived global domination of the market by two main players; the criticisms the agencies have faced since the late 1990s; and international calls for greater supervision and accountability of the agencies. Against this background commentators have questioned whether credit rating agencies are providing an adequate service and ‘quality ratings’. This research attempts to resolve some of these issues by gathering views of participants and interested parties to identify the components of ‘ratings quality’ and then comparing the views of three separate groups of market participants in the UK: corporate treasurers; investors; and other interested parties. The “other interested parties” group was made ii Foreword up of finance academics, finance professionals, consultants, journalists and bankers. The report then analyses the findings from the interviews and questionnaires. The interviews were used to help identify 14 characteristics of rating agencies – ranging from technical features to service features which were used to design the survey questionnaire, which featured 71 questionnaire items. In the survey reputation, trust and values were ranked as the most important characteristic, with transparency and timeliness also ranked highly. The highest ranking items were focused on integrity, ethical standards and credibility as well as more competency based items such as the accuracy of ratings and qualification of staff. User groups did not place any importance on other services offered by the agencies. Users were confident in the independence of credit rating agencies they dealt with. Finally, the report concludes on the findings of the study and policy implications for the industry. The policy implications are that: there is no evidence to suggest a need for formal regulation of the agencies, as existing codes of conduct are considered to be adequate; the codes, and compliance with them, should be monitored closely; the agencies themselves need to maintain and improve their commitment to quality and improve their communication; agencies’ ancillary services should be formally separated from their ratings work; and any unsolicited ratings should be clearly identified as such. This project was funded by the Scottish Accountancy Trust for Education and Research (SATER). The Research Committee of The Institute of Chartered Accountants of Scotland (ICAS) has also been happy to support this project. The Committee recognises that the views expressed do not necessarily represent those of ICAS itself, but hopes that the project will contribute to current debate on credit rating agencies and their role in the financial markets. David Spence Convener of Research Committee October 2007 A cknowledgements The monograph benefits from comments of two anonymous reviewers, together with John Grout of the Association of Corporate Treasurers and Christine Helliar of The Institute of Chartered Accountants of Scotland. We would like to thank the 16 individuals who agreed to be interviewed and shared their experience and perspectives of the ratings industry. We are indebted to those individuals who agreed to pilot our questionnaire and who made helpful suggestions and comments. Most significantly, we are grateful to those respondents who found time to complete our questionnaire. Finally, the Research Committee and the researchers are grateful for the financial support of the Trustees of the Scottish Accountancy Trust for Education and Research without which the research would not have been possible.
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