Creating a Business Plan by Veechi Curtis Creating a Business Plan For Dummies® Published by Wiley Publishing Australia Pty Ltd 42 McDougall Street Milton, Qld 4064 www.dummies.com Copyright © 2014 Wiley Publishing Australia Pty Ltd The moral rights of the author have been asserted. National Library of Australia Cataloguing-in-Publication data: Autho: Curtis, Veechi Title: Creating a Business Plan For Dummies / Veechi Curtis ISBN: 9781118641224 (pbk.) 9781118641255 (ebook) Notes: Includes index Subjects: Business planning Dewey Number: 658.4012 All rights reserved. No part of this book, including interior design, cover design and icons, may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording or otherwise) without the prior written permission of the Publisher. 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Contents at a Glance Introduction ................................................................ 1 Part I: Getting Started ................................................. 7 Chapter 1: Letting Your Plan Take Flight ........................................................................9 Chapter 2: Figuring Out What’s So Special about You (and Your Business) ............27 Chapter 3: Sizing up the Competition ...........................................................................39 Part II: Doing the Groundwork .................................... 57 Chapter 4: Budgeting for Start-Up Expenses ................................................................59 Chapter 5: Figuring out Prices and Predicting Sales ...................................................77 Chapter 6: Calculating Costs and Gross Profit .............................................................97 Chapter 7: Planning for Expenses ................................................................................119 Part III: Checking Your Idea Makes Financial Sense ... 145 Chapter 8: Assembling Your Profit & Loss Projection ...............................................147 Chapter 9: Calculating Your Break-Even Point ...........................................................169 Chapter 10: Creating Cashflows and Building Budgets .............................................179 Part IV: Transforming Your Idea into Reality .............. 199 Chapter 11: Separating Yourself from Your Business ................................................201 Chapter 12: Developing a Strong Marketing Plan ......................................................219 Chapter 13: Staying One Step Ahead ...........................................................................243 Chapter 14: Managing Risk ...........................................................................................259 Chapter 15: Pulling Together Your Written Plan ........................................................275 Part V: The Part of Tens ............................................ 295 Chapter 16: Ten Tips for Using Excel in Your Business Plan ....................................297 Chapter 17: Ten Ideas for a Well-Presented Plan .......................................................309 Chapter 18: Ten Questions to Ask before You’re Done .............................................319 Appendix: Sample Business Plan .................................................................................327 Index ...................................................................... 349 vi Creating a Business Plan For Dummies Table of Contents Introduction ................................................................. 1 About This Book ..............................................................................................2 Foolish Assumptions .......................................................................................2 Icons Used in This Book .................................................................................3 Beyond the Book .............................................................................................4 Where to Go from Here ...................................................................................4 Part I: Getting Started .................................................. 7 Chapter 1: Letting Your Plan Take Flight . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Getting Your Feet Wet and Having Fun .......................................................10 Deciding who this plan is for ..............................................................10 Choosing your dance partners...........................................................11 Looking at different online planning tools ........................................12 Scoping the Nature of Your Plan ..................................................................14 Structuring your plan ..........................................................................14 Setting aside enough time ...................................................................15 Deciding how far into the future you want to go .............................18 Understanding Why Your Plan Needs Constant Love and Attention ......18 Going for rhythm with financial planning .........................................19 Keeping everything on track with your marketing cycle................21 Conjuring Up a One-Page Business Plan .....................................................22 Scoring Your Business out of 10 ..................................................................25 Chapter 2: Figuring Out What’s So Special about You (and Your Business) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Understanding Strategic Advantage ............................................................28 Looking at examples of strategic advantage ....................................28 Focusing on real-life examples ...........................................................30 Understanding How Risk Relates to Gain ...................................................31 Justifying Why You Can Succeed .................................................................32 Uncovering your inner mojo ..............................................................32 Asking three key questions for each of your advantages ...............33 Rating how you score ..........................................................................34 Developing Your Strategic Advantage Statement ......................................35 Drafting your statement ......................................................................35 Growing your advantages over time .................................................36 Making sure a demand really exists ..................................................37 Looking Around for More Ideas ...................................................................37 viii Creating a Business Plan For Dummies Chapter 3: Sizing up the Competition . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Why Analysing Competitors Is a Big Deal ..................................................40 Figuring Out Who Your Competitors Really Are ........................................41 Organising competitors into groups .................................................41 Homing in on head-to-head competitors ..........................................42 Thinking about future competitors ...................................................43 Engaging in Cloak-and-Dagger Tactics ........................................................45 Doing a competitor profile ..................................................................45 Mirror, mirror on the wall . . . .............................................................46 Choosing your competitive strategy .................................................48 Matching your competitive strategy to your strategic advantage ..........................................................................50 Summarising Your Competitive Strategy ....................................................50 Joining the dots ....................................................................................50 Measuring up the risks ........................................................................52 Preparing an Elevator Speech ......................................................................52 Saying what you do in 30 seconds or less ........................................53 What to avoid with your elevator speech ........................................53 Practice makes perfect ........................................................................54 Part II: Doing the Groundwork .................................... 57 Chapter 4: Budgeting for Start-Up Expenses . . . . . . . . . . . . . . . . . . . . . . 59 Creating a Start-Up Budget ...........................................................................60 Purchasing materials and inventory .................................................60 Listing your start-up expenses ...........................................................61 Including expenses paid for out of personal funds .........................63 Adding enough to live on ....................................................................63 Separating Start-Up Expenses from Operating Expenses .........................64 Dealing with initial start-up expenses ...............................................65 Putting theory into practice ...............................................................65 Assessing How Much You Really Need .......................................................68 Calculating Likely Loan Repayments ..........................................................69 Estimating loan repayment schedules ..............................................70 Calculating interest ..............................................................................72 Thinking about whether you can really service this loan ..............72 Understanding Different Finance Options ..................................................73 Getting into bed with the bank...........................................................73 Offering up collateral ...........................................................................74 Seeking equity partners ......................................................................75 Borrowing from family ........................................................................76 ix Table of Contents Chapter 5: Figuring out Prices and Predicting Sales . . . . . . . . . . . . . . 77 Choosing a Pricing Strategy .........................................................................78 Setting prices based on costs.............................................................78 Setting prices based on competitors ................................................78 Setting prices based on perceived value ..........................................79 Building a Hybrid-Pricing Plan .....................................................................80 Offering a premium product or service ............................................80 Cutting back the frills ..........................................................................81 Getting creative with packages ..........................................................82 Charging different prices for the same thing ....................................83 Forming Your Final Plan of Attack ...............................................................84 Monitoring and Changing Your Price ..........................................................85 Building Your Sales Forecast ........................................................................86 Calculating hours in a working week .................................................86 Increasing sales with extra labour .....................................................88 Predicting sales for a new business ..................................................89 Predicting sales for an established business ...................................91 Creating Your Month-by-Month Forecast ...................................................92 Chapter 6: Calculating Costs and Gross Profit . . . . . . . . . . . . . . . . . . . 97 Calculating the Cost of Each Sale ................................................................97 Identifying your variable costs ..........................................................98 Costing your service............................................................................99 Costing items that you buy and sell ................................................100 Adding import costs ..........................................................................101 Creating product costings for manufacturers ................................102 Understanding Gross Profit ........................................................................104 Calculating gross profit .....................................................................104 Figuring gross profit margins ...........................................................105 Looking at margins over time ...........................................................106 Analysing Margins for Your Own Business ...............................................106 Calculating margins when you charge by the hour .......................107 Calculating margins when you sell products .................................108 Calculating margins if you do big projects .....................................109 Building Your Gross Profit Projection .......................................................109 If you have a service business with no employees and no variable costs ............................................................................110 If you have a service business and you use employee or subcontract labour ........................................................................110 If you buy and sell a small number of products.............................112 If you sell many different products or your variable costs are a percentage of sales ...............................................................114 x Creating a Business Plan For Dummies Chapter 7: Planning for Expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Concentrating on Expenses ........................................................................120 Separating start-up expenses and variable costs from ongoing expenses ...........................................................................120 Thinking of what expenses to include.............................................121 Building a 12-month projection ........................................................124 Finetuning Your Worksheet ........................................................................127 Recognising relationships .................................................................127 Allowing for irregular payments ......................................................128 Playing with the 10 per cent rule .....................................................128 Staying Real with Benchmarks ...................................................................128 Locating benchmarks for your business ........................................129 Using benchmarks as part of your plan ..........................................130 Thinking about Taxes and Loan Repayments ..........................................133 Allowing for personal and company tax .........................................134 Understanding where other taxes fit in ..........................................134 Dealing with loan repayments and interest ....................................135 Factoring Personal Expenses into the Equation ......................................135 Identifying income .............................................................................136 Figuring how much you need to live ...............................................137 Setting goals and budgets .................................................................142 Recognising why personal and business budgets connect ..........143 Seeing where you can scrimp and save ..........................................144 Part III: Checking Your Idea Makes Financial Sense .. 145 Chapter 8: Assembling Your Profit & Loss Projection . . . . . . . . . . . . 147 Understanding More About Spreadsheets ...............................................148 Naming worksheets within a single workbook ..............................148 Linking one worksheet to another ...................................................150 Using names to identify important cells .........................................151 Building Your Profit & Loss Projection .....................................................153 Step one: Insert your projected sales forecasts .............................153 Step two: Bring across variable costs .............................................154 Step three: Add your expenses budget ...........................................155 Step four: Look at the bottom line ...................................................158 Step five: Think about tax .................................................................158 Checking you’ve got it right..............................................................159 Analysing Net Profit .....................................................................................160 Calculating net profit margins ..........................................................160 Assessing whether your net profit is reasonable, or not ..............160 Thinking ahead further than 12 months .........................................161 Looking at your rate of return ..........................................................162 Measuring Risk and Your Comfort Factor ................................................163 xi Table of Contents Chapter 9: Calculating Your Break-Even Point . . . . . . . . . . . . . . . . . . 169 Identifying Your Tipping Point ...................................................................169 Calculating business break-even ......................................................170 Factoring personal expenses into the equation.............................171 Calculating break-even for your business ......................................172 Changing Your Break-Even Point ...............................................................174 Looking at Things from a Cash Perspective .............................................176 Chapter 10: Creating Cashflows and Building Budgets . . . . . . . . . . . 179 Understanding Why Cash Is Different from Profit ...................................180 Five reasons your projections may look rosy, but cash could be tight .........................................................................180 Five reasons your projections may look grim, but cash could be flowing ....................................................................181 Summarising what’s Different about a Cashflow Report ........................182 Looking at Cash Coming In .........................................................................184 Calculating cash collected versus sales made ...............................184 Thinking about loans and other sources of funds .........................185 Thinking about Cash Flowing Out .............................................................186 Allowing for the purchase of new equipment (or other start-up items) ................................................................................186 Looking at payment for stock versus cost of sales .......................187 Deciding where to show tax payments ...........................................188 Factoring in loan repayments ...........................................................189 Predicting the Bottom Line ........................................................................190 Setting up a worksheet in Excel .......................................................190 Making a pre-emptive strike .............................................................191 Calculating sustainable growth ........................................................192 Building Your First Budget .........................................................................193 Allocating budgets in detail ..............................................................194 Comparing budgets against actuals ................................................195 Creating Balance Sheet Projections ..........................................................196 Part IV: Transforming Your Idea into Reality .............. 199 Chapter 11: Separating Yourself from Your Business . . . . . . . . . . . . 201 Deciding What Path You Want to Take ......................................................202 Doing the thing you love to do .........................................................202 Getting help and delegating what you can .....................................204 Building a business that’s separate from you ................................205 Creating a way of doing business ....................................................206 Wearing Different Hats ................................................................................207