CPA FIRM & How to Buy a Firm, How to Sell a Firm, and How to Make the Best Deal 14410-349 Joel L. Sinkin Terrence E. Putney, CPA 14410-349_CPA Firm Mergers & Acquisitions_Title Page.indd 1 11/25/13 12:21 PM Notice to Readers CPA Firm Mergers and Acquisitions does not represent an o cial position of the American Institute of Certi ed Public Accountants, and it is distributed with the understanding that the author and publisher are not rendering legal, accounting, or other professional services in the publication. This book is intended to be an overview of the topics discussed within, and the author has made every a empt to verify the completeness and accuracy of the information herein. However, neither the author nor publisher can guarantee the applicability of the information found herein. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Copyright © 2014 by American Institute of Certi ed Public Accountants, Inc. New York, NY 10036-8775 All rights reserved. For information about the procedure for requesting permission to make copies of any part of this work, please email [email protected] with your request. Otherwise, requests should be wri en and mailed to the Permissions Department, AICPA, 220 Leigh Farm Road, Durham, NC 27707-8110. 1 2 3 4 5 6 7 8 9 0 SP 1 9 8 7 6 5 4 ISBN: 978-1-94023-512-7 Publisher: Linda Prentice Cohen Acquisitions Editor: Erin Valentine Developmental Editor: Suzanne Morgen Project Manager: Amy Sykes copyright page (print).indd 2 12/3/2013 5:30:54 PM CONTENTS Chapter Page AbouttheAuthors ix Acknowledgments xi Introduction xiii 1 TheMarketplace 1 WhatAretheMarketplaceTrends? 2 TheOverallEconomyandCPAFirms 2 InternationalTrends 4 TrendsinCPAFirmDemographics 4 TechnologyTrends 7 GenderTrends 8 WhereDoFirmsStandonSuccession? 9 So,IsItaBuyer’soraSeller’sMarket? 10 SizingUptheSeller 11 ShiftsintheMid-SizeFirmMarket 11 GetAheadoftheTrend 12 ExceptionstotheRule 13 Let’sTalkTechnology 14 FindingAlignment 15 2 Succession:GettingtheTimingRight 17 LetMeCounttheDays 17 WhereDoClientLoyaltiesLie? 19 UniqueSkills 20 WhatAreYourCommitments? 21 PersonalandProfessionalRoadblocks 22 CommittingtoRetirementorSaleofOwnership 24 JumpStartChange 25 SoonerRatherThanLater 27 ActionAgenda 27 3 HowtoChooseaSuccessorYouandYourClientsWillLove 29 ThinkAbouttheFourCs 30 Chemistry 30 Capacity 32 Culture 32 Continuity 33 iii CONTENTS Chapter Page 3 HowtoChooseaSuccessorYouandYourClientsWill Love—continued WhatIstheWorstThatCouldHappen? 34 SmartWaystoSmooththeTransition 35 WorththeEffort 38 ActionAgenda 39 4 OurManagersWillBuyUsOut,Right?SpeedBumpstoAvoidon theRoadtoInternalSuccession 41 WhatIsonYourPartners’Minds? 42 StrengtheningthePartnershipAgreement 43 ProtectAgainstRisk 44 CoverAlltheAngles 45 BeSureItIsaWorkablePlan 46 WhoShouldLead? 47 TrainingFutureLeaders 47 NonequityPartners 49 UsingMergersforLeadershipDevelopment 53 DoNotOverlookTheseKeystoMakingaDealWork 53 TheBuyoutFormulaMustBeAttractive 53 LifestyleIssuesHaveBecomeMoreImportantto YoungerPotentialSuccessors 54 LeadershipIsaCriticalAttributeforSuccessors 54 KeepSuccessioninMindWithEachNewHire 55 TeamworkIsEssentialtoSuccess 55 WilltheTransitionWork? 55 TransitioningClientRelationships 57 IdentifyCriticalIssues 58 Don’tForgettheSafetyNet 59 ActionAgenda 59 5 WhatIsaFirmWorth? 61 ExternalVersusInternalSales 61 WhatIstheMultiple? 62 NegotiatinganInternalSale 63 AWillingSellerStillNeedsaWillingBuyer 66 EffectofTaxTreatmentandInterestonDeferredPayments inBuyoutTerms 72 iv CONTENTS Chapter Page 5 WhatIsaFirmWorth?—continued UsingMergersandAcquisitionstoBuildaSuccessionTeam andPreserveValue 72 PositioningtheFirmforPossibleMerger 75 WhatYouNeedtoKnowAboutExternalSales 76 NetTangibleAssets 77 TheIntangibleValue 78 TheStructureofanAcquisition 79 PriceEqualsValuePlusTerms 81 FactorsThatAffectValue 82 APracticeofUnder$1Million 82 NegotiatingaDealforaLargerFirm 88 TypesofClientsandServices 88 Staff 88 NewMarketplaces 88 Capacity 89 StepstoIncreaseValueBeforeYouSell 89 ActionAgenda 94 6 AlternativeDealStructures 95 ImmediateBuyout 95 TheTwo-StageDeal 97 TheCullOutSale 101 MergersVersusAcquisitions 103 CombinationDealsinMergers 104 AddingItUp 107 RelativeValuesofTwoFirmsinMergers 107 CompensationGaps 108 DealingWithConflictingPolicies 111 OtherPostmergerIssues 112 ClientTransition 112 AdvisingClients 112 WhatIsLeftHanging 113 Perks 113 TheRightDealforYou 114 ActionAgenda 114 v CONTENTS Chapter Page 7 ManagingMergerMinefields 115 ReasonsSomeMergersFail 115 MergersfortheWrongReasons 116 PoorDealStructure 116 BusinessPlanExecution 116 DifferencesinOverheadandProfitability 117 Transition 118 Equity 119 BillingRates 119 DifferencesintheClientExperience 120 DifferencesinQualityControlSystems 121 AFailuretoCommunicate 121 Ego 121 Timing 121 PotholesinthePartnershipAgreement 123 DoNotForgetAccountsReceivableandWorkinProcess 125 Let’sCalltheWholeThingOff 127 TermstoAddress 130 WhenaDe-mergerClauseIsDefinitelyNot Appropriate 132 PartialDe-mergers 133 MergerCosts 133 CombinationAffiliations 133 ActionAgenda 133 8 ThePowerofaPracticeContinuationAgreement 135 WhyPCAsMatter 136 AnExitStrategy 138 WhatIsinaPCA? 140 TheTriggeringEvents 140 CompensationTerms 141 RestrictiveCovenants 142 YourPCAPartner:ATrustedInternalEmployee 142 YourPCAPartner:ASuccessorFirm 143 Capacity 144 ClientServiceApproach 144 ServicePricing 145 vi CONTENTS Chapter Page 8 ThePowerofaPracticeContinuationAgreement—continued Expertise 145 PartnerDemographics 145 CultureorChemistry 145 DoNotOverlooktheSmallStuff 146 WhyaPCAIsNotaGoodRetirementVehicle 146 PlanfortheBusinessofTransition 147 PlanningforLeadershipInterruption 148 ActionAgenda 149 9 TheKeystoDueDiligence 151 LayingtheGroundwork 152 WhatIsDueDiligence? 152 Timing:WhenShouldtheDueDiligenceReviewBegin? 153 PreliminaryVersusFieldDueDiligence 154 ProtectingProprietaryInformation 156 ConductingFieldDueDiligence 157 FieldDueDiligenceforBuyersandSuccessorsin Mergers 157 FieldDueDiligenceforSellersandFirmsMerging Upstream 163 DealTermsandDueDiligence 167 ReactingtoDueDiligenceFindings 167 ActionAgenda 167 10 GettingtheTransitionJustRight 169 ClientRetention 170 TimingoftheAnnouncement 170 TheMessage 170 IntroducingtheSuccessor 171 InvolvementofBothFirmsintheCommunication Process 171 TheSeller’sTimeCommitmenttotheTransition 171 StaffRetention 173 InformtheMostSeniorStaffMembersFirst 173 MakeaSpecialAnnouncement 174 SendanUpbeatandPositiveMessage 174 TackleCompensationandBenefitConcerns 174 vii CONTENTS Chapter Page 10 GettingtheTransitionJustRight—continued AddressEmploymentAgreements 174 ClarifyReportingRelationships 175 EmphasizeCareerOpportunities 175 OrientNewEmployees 175 MaintainanOpenDialogue 175 TheTransitionPlan:StepstoConsider 175 ActionAgenda 178 11 TheArtoftheDeal 181 WhentheFirmOpensItsDoors 181 IftheFirmIsAlreadyUpandRunning 182 IfYouArePlanningonInternalSuccession 183 IftheFirmIsVerySmall 183 WhenYouAreConsideringaDeal 184 WhenYouAreReadytoMeetCandidates 184 WhenYouAreThinkingAboutTiming 185 WhentheDealIsBeingFinalized 186 EmbracetheOpportunities 187 Appendix Page A NationalManagementofanAccountingPracticeSurveyData 189 B AnnualSuccessionPlanningChecklist 195 C SamplePracticeContinuationAgreement 199 D SampleClientAnnouncements 209 E DueDiligenceTools 213 F SampleTransitionLetters 239 G PracticeSummarySheets 249 viii A A BOUT THE UTHORS Joel Sinkin is the President of TransitionAdvisors, LLC, a firm that exclusively consults on mergers and acquisitions for public accounting firms. Mr. Sinkin, who has been named on Accounting Today’s list of the Top 100 Most Influential People inAccounting, is an expert in practice evaluation, succession planning, and transaction structure. He has personally overseen hundreds of transaction closings of accounting firms since 1990 and has worked with firms of all sizes, from sole proprietors to large regional and international firms. He consults on internal and external succession planning and provides complete transaction support, including valuations, alternative deal structures, documentation, due diligence, and transitional issues regarding partners, staff, and clients. To create a new type of consulting firm that offered a fresh approach to accounting firm succession and growth, Mr. Sinkin joined forces with Terrence E. Putney, CPA, in 2004 to form TransitionAdvisors LLC. TransitionAdvisors is dedicated to working exclusively with accounting firms nationwide to develop and execute strategies to expand through mergers and acquisitions, to identify objectives and create unique methods to facilitate retirement and other owner transitions, and to build business plans and owner agreements to facilitate and manage internal succession. Mr. Sinkin teaches CPE courses and lectures for theAICPA, many state societies of CPAs, national accounting organizations, and many other professional organizations. He is frequently quoted in trade magazines and has authored or been quoted in articles including the Journal of Accountancy, Accounting Today, CCH’s Practice Management Forum, The CPAJournal, Insight, The Practicing CPA, the Practical Accountant, Inside Public Accounting, CPAPractice Management Forum, The New Jersey CPA, The Sum News (Massachusetts Society of CPAs), The Diplomat, Florida ix CPAFIRMMERGERSANDACQUISITIONS CPAToday, The Business Journal, the MNCPAFootnote, The Asset, CPA Leadership Forum Report, CPAWealth Provider, and Mergers & Acquisitions Best Practices in People Management For a Changing Environment (a Watson Wyatt publishing product). He coauthored Buying and Merging CPAFirms, published by PPC. Mr. Sinkin is an editorial adviser to the AICPA’s newsletter Small Firm Solutions and a member of The CPA Journal Editorial Review Board. Terrence E. Putney, CPA, brings his unique experience in both the accounting and merger and acquisition disciplines to his role as CEO of TransitionAdvisors. Mr. Putney, who has been named in Accounting Today’s list of the Top 100 Most Influential People inAccounting, has over 35 years of experience as a practicing CPA, as president and CEO of a large CPAfirm, as a partner leading mergers and acquisitions for a national accounting firm, as a corporate executive responsible for building and leading professional service strategies, and as a consultant to accounting firms of all sizes. After leading 5 years of unprecedented growth as President and CEO of Donnelly Meiners Jordan Kline in Kansas City, Mr. Putney negotiated the sale of the firm to form the foundation of HRB Business Services and became the first president of this accounting firm consolidation strategy. The firm expanded to over 1,000 professionals in its first year through the acquisition of large local firms forming regional platforms. He led the transformation of HRB Business Services into RSM McGladrey after its acquisition of the nonattest assets of McGladrey & Pullen in 1999. As Senior Managing Director-Mergers and Integrations of RSM, he participated in managing the growth of the firm through acquisition to its position as the fifth largest accounting firm in the United States before its sale back to McGladrey & Pullen in 2011. He then successfully launched a pilot program to offer accounting and tax services under an alternative branding strategy as vice president of the small business resources division of a Fortune 500 professional services firm in 2002. He fulfilled a personal goal to return to his first passion, consulting, and bring the knowledge and personal experience he gained firsthand back to the accounting profession when he joined with Joel Sinkin to form TransitionAdvisors in 2004. An accounting graduate of Kansas University, Terry is a licensed CPA and a member of theAICPAand the University of KansasAccounting and Information SystemsAdvisory Council. He is a frequent speaker at conferences and is regularly published in accounting profession magazines. He has been published in the Journal of Accountancy, CCH Practice Management Forum, and The CPAJournal. x