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Corporate Sustainability, Social Responsibility and Environmental Management: An Introduction to Theory and Practice with Case Studies PDF

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Mark Anthony Camilleri Corporate Sustainability, Social Responsibility and Environmental Management An Introduction to Theory and Practice with Case Studies Corporate Sustainability, Social Responsibility and Environmental Management Mark Anthony Camilleri Corporate Sustainability, Social Responsibility and Environmental Management An Introduction to Theory and Practice with Case Studies MarkAnthonyCamilleri DepartmentofCorporateCommunication UniversityofMalta Msida,Malta ISBN978-3-319-46848-8 ISBN978-3-319-46849-5 (eBook) DOI10.1007/978-3-319-46849-5 LibraryofCongressControlNumber:2016962705 ©SpringerInternationalPublishingAG2017 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartof the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilarmethodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexempt fromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthis book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained hereinor for anyerrors oromissionsthat may havebeenmade. Thepublisher remainsneutralwith regardtojurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. Printedonacid-freepaper ThisSpringerimprintispublishedbySpringerNature TheregisteredcompanyisSpringerInternationalPublishingAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland DedicatedtomywifeAdrianaandtoourkids, Michela and Sam. Foreword Mypersonalengagementwithcorporatesocialresponsibility(CSR)goesbackover 40years.Theideawasonlymentionedduringmyacademicdegreeyearsinthelate 1960sandearly1970s,anditwashardlypopulartotalkaboutorwriteaboutthen. My broadest and deepest exposure began in the early 1970s when I was asked to teach a Business and Society course because the regular professor was on leave. Fortunately, he had assembled a book of readings titled Issues in Business and Society: Readings and Cases (1971), and William T. Greenwood, the editor, and mycolleague,wasoneoftheearlybookauthorsonthistopic. I was employed out of my doctoral program to teach business policy; now we callitstrategicmanagement.But,whenItookaninterestinthebusinessandsociety areainwhichCSRwasakey,embeddedconcept,Iremembermydepartmenthead telling me thatI wouldnever get promoted pursuing thattopic becauseit wasnot evenafieldyet.Thetopicexisted,butithadbarelyreachedthelevelatwhichitwas being studied or taught with any regularity within courses much less in its own courses. It was not being discussed much in the business world either. In other words,thefieldwasnotafieldwhenIbegan.Itwasjustafewindividualsthinking aboutCSRandevenfewerwritingaboutit. Mydepartmentheadwaspartiallyright,butoverthefollowingdecadeInotonly got promotions but had publishing opportunities that opened up for me, and this gave meaplatformtodelvedeeper intothe topicandIproceeded todoso.Since therewereveryfewacademicspursuingCSRandrelatedtopics,itwaseasytobe onthecuttingedge,andthenLittle,Brownpublishersinvitedmetoprepareabook ofreadingsandthenatextbookonthesubject. DesiringamanagerialapproachbecauseIwasdeeplyconcernedaboutapplica- bility andimplementation, IpublishedManagingCorporateSocialResponsibility in 1977 and followed it with Business and Society: Managing Corporate Social Performancein1982.ItwouldnotbeuntilthefirsteditionofBusinessandSociety: Ethics and Stakeholder Management was published in 1989, however, that I was beginningtobelievethistopichadstayingpower.Now,Iamcompletingthe10th edition of this book, currently titled Business and Society: Ethics, Sustainability vii viii Foreword and Stakeholder Management, 10th Edition (Cengage Learning, 2017) with Jill A.Brown,BentleyUniversity,andthelateAnnK.Buchholtz.Annhadbeenwith me on six previous editions before she tragically passed away just as the 10th edition was under way. Fortunately, a rising and successful professor, Dr. Jill Brown,wasabletojoinmeascoauthorforthe10thedition. Another huge step for CSR was taken when I was invited to join three other authors,undertheexecutiveeditorshipofKennethGoodpaster,whenwewereable topublishacomprehensivehistorytitledCorporateResponsibility:TheAmerican Experience(CambridgeUniversityPress,2012)whichIcoauthoredwithKenneth Lipartito, James Post, and Patricia Werhane. We were elated when this book was recognized with the 2014 Social Issues in Management Best Book Award in the AcademyofManagement.Whatwasespeciallyuniqueaboutthisvolumeisthatit was underwritten by a business man, philanthropist, Harry Halloran, of Philadelphia. Today, there are an exploding number of scholars writing on the topic of CSR and complementary concepts. My professional involvements have exposed me to hundreds of excellent scholars and I was so encouraged when I learned about the writingsofDr.MarkCamilleri.First,Iwasintroducedtosomeofthearticleshehad written, with which I was impressed. Second, we began corresponding with one another. I was invited but not able to join him in any publications because of my textbook revision schedule, but I saw clearly that he was the type of scholar and writer with whom I could easily have a close working relationship. Then, I was introducedtothecontentsofthisbook,giventheopportunitytoreadit,andinvited towritethisForeword,whichIamhonoredtodo. Frommyperspective,Dr.Camillerihaswrittenwhatclearlyprovidesafirst-rate introductiontoasubjectsuchasCSR.First,hefittinglyclarifiesthatthelanguageof CSRisreferredtounderanumberofdifferentconceptsorframeworksandamong themarecorporatecitizenship,sustainability,environmentalmanagement,business ethics,andcreatingsharedvalue.But,hechoosestocenteronCSRastheirreduc- iblecoreofthesetopicsandtheninvokestheothernomenclaturewhenappropriate. Iagreewiththisdecision.IthinkCSRisandwillcontinuetobethecenterpieceof thesecompetingandcomplementaryframeworks. InPartIofthebook,heintroducestheCSRnotion,coversinternationalpolicies and regulatory instruments for reporting on CSR, and relates it to integrated marketingcommunications,whichareessential.Iespeciallyvaluedhisdiscussions of CSR communications using digital and social media and corporate Web sites. Theseclearlyaretheplatformsuponwhichcompaniesandconsumershavecometo dependinthistechnology-intensiveage.Hisdiscussionofsociallyresponsibleand sustainableinvestinggetsattheheartofthequestionofwhetherCSRpaysoffina financial sense. An important dimension of the CSR business case is easily made when one considers the growth and success of the socially conscious investing movement.Ifinvestorsthinkitisagoodthing,andithasproventobe,thenitisnot surprising that socially responsible investments have grown. Finally, in Part I he treats what I think is the current challenge of global CSR and that is responsible supply chain management. Companies institutionalizing CSR within their parent Foreword ix entities are not enough. They need to integrate it into their upstream and down- streamsupplychainstobetrulyandcomprehensivelyresponsibleandeffective.In short, Dr. Camilleri provides an excellent introduction to the CSR agenda that academics,companies,andotherstakeholdersfacetoday. The case studies presented in Part II are both an integral part of understanding theCSRconceptandabonustothedevelopingdiscussion.Inthefirstcasestudy,he explorescorporatecitizenshippoliciesandprinciplesintheUSA.Then,hewisely contraststhiswithenvironmental,social,andgovernancedisclosuresinEurope.To addevenmorespecificity,heexaminesresponsiblegovernanceinEuropeanbanks. Ofvaluetoallreaders,henextprovidesacasestudyoncreatingvalueinbusiness andeducation.Finally,hepresentsacasestudyonclosingtheloopofthecircular economy for CSR and sustainability. I found this case study to be especially enlightening and timely as the idea of the circular economy brings CSR and sustainability into a system’s wide framework that is likely to be a top priority themeinthedecadesahead. ThetopicofCSRhasabrightfutureandIthinkthisbookwillopenituptoboth novice readers and those already knowledgeable in the field. Scholars and practi- tioners alike will find the book essential reading. Dr. Camilleri makes the topic accessible,relevant,andinteresting. CSR’sbrightfutureisbuiltuponseveralkeytrendsthatprovideafirmfounda- tion for growth. First and foremost is business’s acceptance. This is a most significant factor. Without businesses’ buy-in, the CSR framework would not have gotten the traction it has experienced. Except for brief periods when CSR was somewhat controversial, business as an institution has increasingly accepted the idea that it is a multipurpose social institution whose goals extend beyond financial returns. Enlightened businesses today are coming to accept that their missionistoserveconstructivelytheneedsofsocietytothesatisfactionofsociety. If they do this, in a sustainable fashion, financial returns will follow. Businesses today are striving to be adaptive-learning entities, and they understand that their legitimacyistiedtopublicacceptanceandsupport. A second powerful trend has been global growth in both established and emergingeconomies.InEurope,thegrowthofinterestinCSRhasbeenunparalled, especiallyoverthepastdecade.TheCSRframeworkisquicklycatchingoninAsia, SouthAmerica,andAfrica.InternationalconferencesonCSRarenowtheorderof theday.NottoolongagoIattendedoneoftheGlobalCSRconferencesheldevery other year at Humboldt University in Berlin, and I saw firsthand the heightened inquisitivenessaboutCSRfromaroundtheworld.HardlyaweekgoesbythatIdo not receive some e-mail inquiry about the topic from unexpected parts of the world—sometimes from areas I never imagined were interested in CSR theory and practice. But, now they are. I will look forward to recommending Dr.Camilleri’sbooktothem. A third prominent force behind CSR’s growth and proliferation has been aca- demic acceptance and proliferation. The multiplying organizations, conferences, meetings, books, articles, blogs, awards, academic chairs, and student interest all have pointed to a robust future in academe. Schools and colleges other than x Foreword businessschoolsareincreasinglytakingakeeninterestinCSR,ethics,sustainabil- ity,andstakeholdertheory.Schoolssuchasjournalism,law,ecology,socialwork, education, and others are beginning or continuing their use of these concepts and frameworks. The idea that organizations in all walks of life realize that their missionsextendbeyondtheirimmediate,utilitarian,purposeforbeingisbecoming widespread. This book will be popular and widely read because it centers on CSR and sustainability, topics that I believe continue to be the heart of socially conscious capitalism,management,andinvesting.Stakeholderstheworldoverareclamoring for moreinformation about CSR, andthisbookprovides it ina clearly, authorita- tively, easily understood format that is expertly and expressively written. Dr. Camilleri’s book will take its rightful place as a valued and well-read entry intothebooksthathaveaddressedthesetopicsandIstronglyrecommendittothe readerandrestconfidentthatitwillhaveahugeimpact. TerryCollegeofBusiness,University ArchieB.Carroll ofGeorgia,Athens,GA USAJuly2016 Preface Responsiblebehaviorsareincreasinglybeingembeddedintonewbusinessmodels and strategies that are designed to meet environmental, societal, and governance deficits. Therefore, the notions of Corporate Sustainability, Social Responsibility, and Environmental Management have become very popular among academia as corporations are moving beyond transparency, business ethics, and stakeholder engagement. This book provides business students andscholars with a broad analysis of the subject of Corporate Social Responsibility (CSR). It builds on the previous theo- reticalunderpinningsoftheCSRagenda,includingCorporateCitizenship(Carroll, 1998; Matten & Crane, 2004; Waddock, 2004), Creating Shared Value (Porter & Kramer, 2011, 2006), Stakeholder Engagement (Freeman, 1984), and Business Ethics (Crane & Matten, 2004) as it features the latest Corporate Sustainability and Responsibility (CSR2.0) perspective (Visser, 2010). These recent develop- ments imply that the organizations’ commitment to responsible behaviors may representatransformationofthecorporationintoatrulysustainablebusinessthat is adding value to the business itself while also adding value to society and the environment. This“new”propositionisaneasytermthatmayappealtobusinesspractitioners. CSR2.0 is linked to improvements in economic performance, operational effi- ciency,higherquality,innovation,andcompetitiveness.Atthesametime,itraises awareness on responsible behaviors. Therefore, this promising concept can be considered as strategic in its intent and purposes, as businesses are capable of being socially and environmentally responsible “citizens” while pursuing their profit-makingactivities.Carroll(1979)affirmedthatthebusinesseshaveeconomic responsibilities as providing a decent return on investment to owners and share- holders; creating jobs and fair pay for workers; discovering new resources; and promoting technological advancement, innovation, and the creation of new prod- uctsandservicesalongwithotherobjectives. Lately, there is similar discourse in many international fora, conferences, sem- inars, and colloquia about corporate sustainability and responsible behaviors. xi

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